<p>Join our team as a Patient Account Representative and help ensure high-quality care and service for our clients in a fast-paced healthcare environment. As a Patient Account Representative, you will play a key role in managing patient billing, resolving account inquiries, and supporting the revenue cycle process.</p><p><br></p><p><strong>Hours: </strong>Choice of Monday-Friday 8am – 5pm OR 4 10-hour shifts within Monday-Friday</p><p><br></p><p><strong>Responsibilities for the position include the following:</strong></p><ul><li>Review and process patient accounts for accuracy and completeness, including billing and payment reconciliation</li><li>Respond to patient and insurance inquiries regarding account status, balances, charges, and payment options</li><li>Investigate and resolve discrepancies or denied claims with attention to detail and compliance guidelines</li><li>Collaborate with clinical and administrative staff to obtain necessary documentation for billing and collections</li><li>Maintain confidentiality and adhere to HIPAA standards in all activities</li><li>Document all patient account activity in internal systems accurately</li><li>Provide a positive, empathetic experience for patients and colleagues</li></ul><p><br></p>
<p><strong>Commercial Collections Specialist</strong></p><p><strong>Contract‑to‑Hire | Full‑Time</strong></p><p><strong>Location: </strong>Fishers, IN</p><p><br></p><p>A growing service company in Fishers is seeking a <strong>Commercial Collections Specialist</strong> to join their accounting team on a <strong>contract‑to‑hire</strong> basis. This is a full‑time role with set hours of <strong>8AM – 5PM, 9AM-6PM or 10AM-7PM</strong>, offering long‑term potential for the right candidate.</p><p><br></p><p><strong>Work Schedule & Location</strong></p><ul><li>Fully <strong>on site for the first 90 days</strong></li><li>After 90 days, transition to <strong>hybrid</strong> (3 days in office / up to 2 days remote)</li></ul><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of commercial accounts and follow up on past‑due balances</li><li>Contact customers via phone and email to resolve payment issues and secure timely payment</li><li>Research and resolve billing discrepancies and short payments</li><li>Document collection activity and maintain accurate notes in the system</li><li>Partner with internal teams to resolve account issues and improve collection outcomes</li><li>Support month‑end close activities related to A/R, as needed</li></ul><p><strong>Why This Role?</strong></p><ul><li>Contract‑to‑hire opportunity with a stable, growing company</li><li>Clear path to a hybrid schedule after onboarding</li><li>Consistent, set hours</li><li>Collaborative team environment</li></ul>
<p>We are looking for a dedicated Customer Service Representative to join our team onsite in Anderson, Indiana. In this long-term contract position, you will play a key role in delivering exceptional support to ministers, churches, and constituents, while ensuring smooth administrative and technical operations. This is an excellent opportunity to make a meaningful impact by contributing to the success of our faith organization and fostering strong communication within our community.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide outstanding customer service and pastoral care to individuals via phone and other communication channels.</p><p>• Maintain and update minister and church data, ensuring accuracy and reliability of records.</p><p>• Support administrative operations by assisting with front desk duties and covering for the Executive Assistant when needed.</p><p>• Develop and document processes, and cross-train team members on Engagement Team responsibilities.</p><p>• Manage technical support tickets, ensuring proper documentation and resolution in a timely manner.</p><p>• Continuously improve technical knowledge and system proficiency to better assist constituents.</p><p>• Share accurate and timely information with constituents to address their inquiries effectively.</p><p>• Collaborate with team members to adapt to changing priorities and organizational needs.</p>
<p>We are looking for a Customer Service Representative to support members and callers with patience and care in Indianapolis, Indiana. This Contract to permanent opportunity is ideal for someone who enjoys helping others, managing inquiries efficiently, and delivering a positive service experience in every interaction. In this role, you will assist individuals connected to a mission-driven organization that serves veterans, their families, and local communities. Success in this position requires strong communication, sound judgment, and the ability to work accurately across multiple systems in a fast-paced environment.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Respond to incoming customer inquiries by phone and provide clear, courteous, and solution-focused support.</p><p>• Document conversations, updates, and account details with a high level of accuracy while following established procedures.</p><p>• Use multiple applications and internal systems at the same time to research issues, enter information, and complete service requests.</p><p>• Investigate customer concerns, identify appropriate next steps, and escalate more complex matters when additional support is needed.</p><p>• Maintain a calm and attentive approach during challenging interactions and work to de-escalate concerns effectively.</p><p>• Adapt to updated workflows, system changes, and shifting priorities while continuing to meet service expectations.</p><p>• Collaborate with team members and supervisors to share information, resolve issues, and support daily operations.</p><p>• Meet attendance, schedule, and coverage expectations to help ensure consistent service for customers.</p>
<p>We are looking for a dedicated <strong>Weekend 3rd shift Spanish Bilingual</strong> Customer Service Representative to join our team in Indianapolis, Indiana. This Contract-to-permanent position offers an excellent opportunity to engage with customers, resolve inquiries, and provide detailed information about products and services. Ideal candidates will thrive in a fast-paced call center environment and demonstrate strong communication and problem-solving skills.</p><p><br></p><p>Hours for this position will be <strong>10:00 PM - 9:00AM EST. Sun, Mon, Tue, Sat.</strong></p><p><br></p><p>Responsibilities:</p><p>• Open and manage trouble tickets to address specific customer issues effectively.</p><p>• Clearly explain product options, associated charges, and promotions to customers.</p><p>• Navigate customer service systems and tools efficiently to deliver timely assistance.</p><p>• Resolve routine problems using established procedures and seek guidance for complex issues.</p><p>• Maintain high-quality performance standards and meet call center metrics.</p><p>• Promote self-service tools such as organizational applications and web resources.</p><p>• Provide accurate quotes for rates and encourage customers to consider prepay options.</p><p>• Inform customers about new or upgraded products and services.</p><p>• Conduct additional tasks and responsibilities as assigned to support team objectives.</p>
<p>We are looking for a Member Services Rep to join an insurance team in a contract-to-permanent position. This opportunity is ideal for someone who thrives in a high-volume environment, stays composed when priorities shift, and takes pride in producing accurate work at a strong pace. The person in this role will support member service operations through careful data handling, responsive communication, and dependable administrative support. This is an ON-SITE opportunity working Monday-Friday 8:00am-4:00pm Monday-Friday.</p><p><br></p><p>Responsibilities:</p><p>• Enter and update member information efficiently while maintaining a high level of accuracy in a fast-moving work setting.</p><p>• Respond professionally to changing priorities and frequent interruptions without losing focus on service quality or task completion.</p><p>• Support member service activities by handling routine administrative work such as filing, copying, and document organization.</p><p>• Use email and standard office applications to communicate clearly and manage daily workflow.</p><p>• Review information carefully to help reduce errors and ensure records are complete and current.</p><p>• Assist with customer service inquiries by providing timely, courteous, and detail-oriented support.</p><p>• Maintain productivity standards while balancing speed with careful attention to detail.</p>
We are looking for an Accounts Receivable Specialist to join a mission-focused organization in Indianapolis, Indiana. This Long-term Contract opportunity is ideal for someone who brings strong receivables experience, enjoys improving processes, and can support a busy accounting team with accuracy and professionalism. The role offers the chance to contribute to a meaningful organization while helping maintain efficient cash flow and reliable financial records during a high-volume project period.<br><br>Responsibilities:<br>• Oversee assigned receivables accounts by reviewing balances, matching activity, and ensuring records remain current and accurate.<br>• Create customer invoices, post incoming payments, and investigate unapplied cash or payment variances to keep accounts up to date.<br>• Follow up on overdue balances through consistent outreach and resolve billing issues that may delay collection efforts.<br>• Reconcile account activity by identifying discrepancies, researching supporting documentation, and correcting errors when needed.<br>• Maintain organized financial files and supporting records to ensure documentation is complete and audit-ready.<br>• Prepare recurring and ad hoc receivables reports that support project goals, account analysis, and leadership visibility.<br>• Work closely with accounting and internal business partners to strengthen receivables procedures and streamline workflow efficiency.<br>• Support project-driven accounts receivable cleanup efforts and assist with operational changes tied to increased department activity.
<p>We are looking for an Accounts Receivable Specialist in Plainfield, Indiana. This Long-term Contract opportunity is ideal for someone who brings strong financial accuracy, clear communication, and a proactive approach to managing customer payments. In this role, you will help maintain healthy cash flow, support reporting activities, and work closely with internal partners and customers to address billing concerns efficiently.</p><p><br></p><p>Responsibilities:</p><p>• Oversee customer receivable records by creating accurate invoices and keeping account details up to date.</p><p>• Track outstanding balances, review aging activity, and reach out to customers to secure timely payment.</p><p>• Apply incoming payments to the appropriate accounts and verify that cash activity is recorded correctly.</p><p>• Reconcile account discrepancies by comparing payment history, billing details, and supporting documentation.</p><p>• Respond to customer questions related to invoices, account balances, and payment matters in a thorough and courteous manner.</p><p>• Prepare recurring accounts receivable reports and assist with closing tasks at the end of each month.</p><p>• Coordinate with cross-functional teams to investigate billing issues and improve the efficiency of receivable processes</p>