<p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking a <strong>Telecommunications Lead</strong> to support and oversee enterprise telecom infrastructure for a globally recognized arts and cultural organization. This role will be responsible for leading telecom operations, managing vendors, and driving modernization efforts across voice, data, and unified communications platforms.</p><p><br></p><p>5–10+ years of experience in telecommunications or unified communications</p><p>Proven experience leading or owning telecom environments in enterprise settings</p><p>Strong expertise in:</p><ul><li>VoIP technologies (SIP, RTP, call routing)</li><li>PBX systems (Cisco Call Manager, Avaya, or similar)</li><li>Unified communications platforms (e.g., Microsoft Teams Voice)</li></ul><p>Experience working with telecom carriers and managing vendor relationships</p><p>Solid understanding of networking fundamentals (QoS, VLANs, WAN/LAN)</p><p>Ability to troubleshoot complex voice and connectivity issues</p>
We are looking for a motivated and customer-oriented, detail-oriented individual to join our team as a Customer Support Sales Representative in Torrance, California. In this Contract to permanent position, you will play a pivotal role in delivering exceptional service while supporting sales efforts. This role offers an exciting opportunity to engage with customers, showcase products, and contribute to a dynamic manufacturing environment.<br><br>Responsibilities:<br>• Greet customers warmly and assist them in identifying their needs, ensuring a positive interaction.<br>• Provide detailed information about products and services to help customers make informed purchasing decisions.<br>• Promote and sell products on-site, utilizing effective sales techniques to meet or surpass sales targets.<br>• Conduct product demonstrations to showcase features and benefits, addressing customer inquiries and concerns.<br>• Build and maintain strong relationships with customers to encourage repeat business and referrals.<br>• Manage inventory to ensure merchandise is well-stocked, organized, and visually appealing.<br>• Record and maintain accurate sales transactions and prepare reports on sales performance as required.<br>• Collaborate with team members to deliver seamless customer service and support shared sales strategies.