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2 results for Desktop Support Analyst in Newport Beach, CA
- Los Angeles, CA
- onsite
- Temporary
- 19.7885 - 22.913 USD / Hourly
- We are looking for a dedicated Help Desk/Desktop Support Analyst to join our team in Los Angeles, California. In this long-term contract position, you will play a critical role in providing technical assistance and support to end-users while ensuring seamless operation of IT systems. This role is ideal for someone with a strong background in troubleshooting, system administration, and customer service.<br><br>Responsibilities:<br>• Provide technical support to resolve hardware, software, and network-related issues for users.<br>• Manage and maintain Active Directory accounts, including creating, modifying, and disabling users.<br>• Perform diagnostics and troubleshooting for Microsoft Windows systems, ensuring functionality and performance.<br>• Respond to and resolve service desk tickets promptly, maintaining accurate documentation of all actions taken.<br>• Assist with the setup, configuration, and maintenance of Windows 10 devices and related peripherals.<br>• Collaborate with team members to identify and implement improvements to IT processes.<br>• Deliver exceptional customer service by addressing user concerns and providing clear guidance.<br>• Monitor system performance and report any potential issues to the appropriate teams.<br>• Ensure compliance with organizational IT policies and procedures.<br>• Support the installation and updates of software applications while minimizing disruptions to users.
- 2026-03-23T00:00:00Z
- Los Angeles, CA
- onsite
- Temporary
- 35 - 38 USD / Hourly
- <p>*Email valerie.montoya@rht(.com) for consideration* </p><p><br></p><p>Robert Half is seeking an IT Support Specialist with 5+ years of experience providing Tier 1–3 technical support in enterprise environments. Strong hands-on experience with Microsoft Intune, Azure Active Directory (Azure AD), and Microsoft 365 administration. Proven ability to troubleshoot hardware, software, networking, and cloud-based systems while delivering excellent end-user support in hybrid and remote environments.</p>
- 2026-03-04T00:00:00Z