<p>Job description: </p><p>Provides general front desk coverage duties including greeting guests, answering and directing incoming calls, maintaining supplies and reception area appearance as well as mail distribution. This position also provides a variety of administrative duties in support for many other departments, such as the HR and Logistics teams. This role is very diverse and requires the ability to multi-task, take independent initiative, properly organize and prioritize in order to meet deadlines while managing competing priorities. Must embrace a strong customer service mentality and function with a high degree of professionalism. </p><p><br></p><p> Job Responsibilities: </p><p>• Front office receptionist responsibilities include; handling incoming calls and greeting visitors and guests </p><p>• Follow up on incoming client calls to ensure all calls are attended to by the appropriate staff member </p><p>• Take lead on internal events by coordinating logistics, collateral, catering, setup, and tear-down </p><p>• Maintain, and troubleshoot office equipment; train staff members on proper operation and handling of equipment </p><p>• Manage resource scheduling utilizing Microsoft Outlook calendars (e.g. conference rooms, hardware) </p><p>• Track office supply inventory and order office supplies, as needed, using cost-effective approach </p><p>• Process and distribute office mail, type and distribute correspondence, make copies, etc. </p><p>• Provide HR process support which may include; scheduling appts, maintaining records, and providing process-related guidance and information to employees </p><p>• Maintain orderly conference rooms, workrooms, kitchens, and lobby </p><p>• Identify, recommend and implement solutions for interdepartmental and business operations processes </p><p>• Collaborate with all departments to achieve operational excellence </p><p><br></p><p> Skills, Qualifications & Experience: </p><p>• High School diploma required; some college preferred. </p><p>• 3 or more years of experience in an office setting </p><p>• Must possess the ability to keep information confidential. </p><p>• Exceptional interpersonal, oral, and written communications skills. </p><p>• Exceptional analytical and computer skills including advanced skills in Microsoft Office software. </p><p>• detail-oriented demeanor and ability to think on their feet to handle the unexpected. </p><p>• Process a high level of dependability including stellar attendance and punctuality. </p><p>• Self-driven, with consistent follow-up and follow-through </p><p>• Sound judgment around reasonable purchases </p><p><br></p><p> Schedule: </p><p>• 8-hour shift; 8-5 pm </p><p>• Day shift </p><p>• Monday to Friday </p><p><br></p><p> Experience: </p><p>• Microsoft Excel: 3 years (Required) </p><p>• Microsoft Outlook: 3 years (Required) </p><p>• Microsoft PowerPoint: 3 years (Required) </p><p>• Office management: 3 years (Required) </p><p>• Multi-line phone systems: 3 years (Required)</p>
We are looking for a detail-oriented Human Resources (HR) Assistant to join our team in Duluth, Georgia. In this long-term contract position, you will play a vital role in supporting the HR department with essential administrative tasks and ensuring smooth onboarding processes for new hires. If you thrive in a fast-paced environment and have a passion for supporting employee relations, this role is for you.<br><br>Responsibilities:<br>• Coordinate onboarding activities, including completion of required documentation and conducting background checks.<br>• Maintain compliance with I-9 and E-Verify requirements for all new hires.<br>• Assist with the creation, organization, and filing of employee records and HR-related documentation.<br>• Support the administration of HR systems and ensure accurate data entry.<br>• Facilitate pre-employment procedures such as drug screenings and reference checks.<br>• Provide administrative support to the recruitment team during hiring processes.<br>• Ensure employee onboarding aligns with company policies and standards.<br>• Collaborate with team members to address employee relations concerns and provide necessary support.<br>• Utilize HRIS platforms, such as Paycom, for tracking employee information and reports.<br>• Deliver presentations and information sessions related to HR processes and policies.
We are looking for a dedicated Case Clerk to join our team in Atlanta, Georgia. This is a Contract-to-permanent position, offering an excellent opportunity to contribute to client case management while advancing your career. The ideal candidate will thrive in a fast-paced environment and be passionate about delivering exceptional service to clients.<br><br>Responsibilities:<br>• Manage a high volume of incoming calls, ensuring client inquiries are addressed promptly and professionally.<br>• Conduct client intake processes, including gathering necessary information and providing clear communication.<br>• Perform accurate data entry tasks to maintain organized and up-to-date case records.<br>• Screen calls effectively to determine priority and route them to the appropriate team members.<br>• Collaborate closely with the intake specialist and other team members to ensure seamless case management.<br>• Utilize case management software to track and update client information.<br>• Adhere to established protocols and procedures to maintain compliance and quality standards.<br>• Participate in alternating weekend shifts to ensure consistent coverage and service.<br>• Attend meetings with HR and intake specialists to review case progress and address any challenges.
