<p>We’re seeking a skilled and solutions-oriented <strong>Technical Support Specialist</strong> to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.</li><li>Provide technical support through phone, email, and ticketing systems, including answering inbound calls via Interactive Voice Response (IVR) systems when needed.</li><li>Collaborate on customer projects, including system deployments, upgrades, and migrations, while ensuring organizational goals are met.</li><li>Diagnose and troubleshoot the following systems:</li></ul><p><br></p><ul><li><strong>Access Control Systems: </strong>Support both on-premises and cloud-based solutions.</li><li><strong>Video Surveillance Systems: </strong>Address issues with both on-premises and cloud-enabled configurations.</li><li><strong>VoIP Phone Systems:</strong> Troubleshoot platforms such as Mitel, Zoom, and Avaya across on-premises and cloud-based setups.</li><li><strong>Data Networking: </strong>Maintain and support switches, routers, and structured cabling solutions.</li><li><strong>Wireless Networking: </strong>Configure secure wireless networks and address connectivity issues.</li><li><strong>Paging Systems, Bell, and Clock Controllers: </strong>Handle installation, maintenance, and problem resolution.</li><li><strong>Firewall and Network Security: </strong>Configure and support perimeter security devices to enhance network safety.</li></ul><p><br></p><ul><li>Collaborate with internal teams to document, escalate, and resolve complex technical issues effectively.</li><li>Maintain accurate and up-to-date documentation for customer environments and support processes.</li></ul>
We are on the search for a Software Engineer to join our team located in Oyster Bay, New York. The role encompasses processing customer applications, maintaining customer records, and resolving customer inquiries. The Software Engineer will also monitor customer accounts and take suitable action.<br><br>Responsibilities<br>• Develop and test software using VB or Objective C<br>• Implement systems design and software development<br>• Conduct unit testing and integrated system testing<br>• Develop databases using Oracle and/or SQL<br>• Work collaboratively within a team or independently as required<br>• Handle customer inquiries and resolve them efficiently<br>• Process customer credit applications with accuracy<br>• Maintain customer credit records meticulously<br>• Monitor customer accounts and take necessary action<br>• Gain knowledge of Inventory and Manufacturing-related systems
We are looking for an experienced Systems Engineer to join our team in Springfield, New Jersey. In this role, you will design, implement, and support advanced Supervisory Control and Data Acquisition (SCADA) systems, contributing to the development of system standards and specifications. You will collaborate with various teams to enhance system functionality, provide technical expertise, and ensure seamless operations.<br><br>Responsibilities:<br>• Design and develop SCADA systems, ensuring functionality aligns with system standards and specifications.<br>• Generate and review Engineering Change Requests (ECRs) to evaluate technical and economic benefits.<br>• Provide technical support to marketing and sales teams for quotations and other activities.<br>• Deliver customer training sessions both onsite and in the field.<br>• Act as a technical liaison to address customer issues and perform field services when required.<br>• Conduct engineering studies to address system challenges and new requirements.<br>• Assist System Test technicians with technical project-related issues.<br>• Create detailed documentation, including parts lists, system layouts, and interconnection drawings.<br>• Develop and program RTUs, gateways, and databases for system integration.<br>• Travel as necessary to support customer needs and project requirements.
We are looking for an experienced Applications Architect to join our team in West Trenton, New Jersey. In this role, you will play a pivotal part in designing and implementing scalable and secure solutions for our insurance platforms. This position requires close collaboration with stakeholders to ensure alignment between technical strategies and organizational objectives.<br><br>Responsibilities:<br>• Design and lead the architecture of insurance systems, including Guidewire platforms such as PolicyCenter, BillingCenter, and ClaimCenter.<br>• Collaborate with stakeholders to transform business requirements into technical solutions that are secure, scalable, and efficient.<br>• Provide technical leadership and mentorship to development teams utilizing Guidewire, .NET, or Java technologies.<br>• Ensure adherence to enterprise architecture standards and promote best practices across all technical solutions.<br>• Oversee the integration of Guidewire systems with external platforms, including payment systems, data warehouses, and document management tools.<br>• Conduct research on emerging technologies and recommend their adoption to enhance system capabilities.<br>• Develop and maintain technical documentation to streamline implementation processes.<br>• Partner with product managers and engineering teams to align technology solutions with business priorities.<br>• Monitor system performance and address any architectural challenges.<br>• Support ongoing system upgrades and ensure compatibility with long-term technology strategies.
We are looking for an experienced Backend Software Engineer to join our dynamic team in New York, New York. This role involves developing robust backend systems, optimizing performance, and contributing to the design of scalable software architectures. If you have expertise in multiple programming languages and thrive in both Linux and Windows environments, we invite you to bring your skills to our innovative financial services company.<br><br>Responsibilities:<br>• Develop and maintain backend systems and APIs using languages such as C#, C++, Java, and Python.<br>• Collaborate with cross-functional teams to design, implement, and deliver new software features.<br>• Optimize backend applications for speed, scalability, and reliability.<br>• Troubleshoot and debug issues in existing systems, ensuring smooth functionality.<br>• Write clean, efficient, and maintainable code in line with industry best practices.<br>• Conduct code reviews to ensure high-quality standards and share knowledge with team members.<br>• Design and implement microservices architectures and multithreaded programming solutions.<br>• Work seamlessly across Linux and Windows platforms to leverage their unique capabilities.<br>• Stay updated on emerging technologies and trends to continuously improve backend systems.
We are looking for an experienced MEP Engineer to join our team in Fairfield, New Jersey. The ideal candidate will bring expertise in bookkeeping and financial management, ensuring our construction projects remain financially organized and compliant.<br><br>Responsibilities:<br>• Manage and maintain accurate bookkeeping records for all financial transactions.<br>• Utilize QuickBooks to oversee accounts payable (AP) and accounts receivable (AR) processes.<br>• Perform timely bank reconciliations to ensure financial records align with bank statements.<br>• Track and report financial data related to construction projects, providing insights to management.<br>• Assist in preparing financial statements and reports for internal and external use.<br>• Ensure compliance with company policies and industry standards in financial processes.<br>• Collaborate with project managers to monitor budgets and project costs.<br>• Identify discrepancies in financial records and resolve issues promptly.<br>• Support audits and provide necessary documentation as required.
We are offering a contract to permanent employment opportunity for a Systems Engineer in Roseland, New Jersey. In this role, you will be working in a dynamic environment where your primary responsibilities will include maintaining system performance, developing automation tools, and planning for future growth.<br><br>Responsibilities:<br>• Develop and implement monitoring and alerting systems to proactively address incidents and minimize system downtime.<br>• Enhance system performance and efficiency by analyzing and implementing improvements.<br>• Design and create automation tools to facilitate routine tasks such as deployment, scaling, and testing, thereby increasing reliability and reducing potential for human error.<br>• Proactively plan for future growth by forecasting resource needs and ensuring the system's capability to manage increased demand.<br>• Collaborate with development and operations teams to identify and rectify issues, and implement preventive measures to avoid recurrence.<br>• Document system architecture, processes, and incident management procedures clearly and systematically.<br>• Undertake additional tasks as delegated by the management team.
<p>We are looking for an experienced Front-End Developer to join our dynamic team in White Plains, New York. In this role, you will design and implement user-facing applications with precision and creativity, ensuring an optimal user experience. This position offers an exciting opportunity to work with cutting-edge technologies and collaborate on innovative projects.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain responsive and scalable front-end applications using Next.js 14, React.js, and TypeScript.</p><p>• Implement clean and efficient code following best practices for AI-driven web solutions.</p><p>• Collaborate with designers and backend developers to create seamless user interfaces.</p><p>• Optimize performance and accessibility across multiple devices and browsers.</p><p>• Stay updated on emerging technologies and incorporate them into development processes.</p><p>• Utilize CSS frameworks such as Tailwind to ensure consistent styling and design.</p><p>• Lead code reviews to ensure high-quality deliverables and provide guidance to less experienced team members.</p><p>• Troubleshoot and resolve front-end issues to maintain system integrity.</p><p>• Coordinate with cross-functional teams to align project goals and timelines.</p>
We are looking for an experienced Storage Engineer to join our team in New York, New York, where you will play a pivotal role in managing and optimizing our enterprise storage solutions. In this position, you will leverage your expertise in NetApp systems and Python scripting to ensure secure, efficient, and high-performing storage infrastructure across global regions. This role offers the opportunity to collaborate with diverse teams and contribute to the innovation and reliability of storage services in the financial services industry.<br><br>Responsibilities:<br>• Design, implement, and standardize enterprise storage solutions across global regions to meet business needs.<br>• Manage and optimize NetApp storage systems, ensuring high availability, reliability, and performance.<br>• Develop Python scripts for automation, monitoring, and operational enhancements.<br>• Troubleshoot and resolve storage system issues to ensure seamless operations.<br>• Collaborate with infrastructure, security, and application teams to align storage strategies with organizational objectives.<br>• Evaluate project scopes, identify IT risks, and implement effective mitigation strategies.<br>• Drive continuous improvements and innovation in storage service delivery and automation.<br>• Maintain secure practices for compute, storage, and systems administration while adhering to compliance standards.<br>• Support storage protocols such as NFS, iSCSI, and FC, ensuring effective data protection strategies.
<p>We are looking for an experienced Technical Lead to oversee and guide technical operations in North Brunswick, New Jersey. This role involves managing a diverse team, ensuring quality standards, and driving innovation in product development. The ideal candidate will thrive in a collaborative environment and possess strong leadership skills to manage technical projects effectively.</p><p><br></p><p>Responsibilities:</p><ul><li>Lead and mentor the U.S.-based technical team across multiple sites, driving professional development and team growth.</li><li>Manage quality control systems and champion continuous improvement to optimize operational performance.</li><li>Ensure adherence to internal standards and maintain robust quality management systems.</li><li>Partner with global technical teams to develop and enforce standardized practices.</li><li>Act as the primary technical contact for key clients, delivering customized solutions and addressing specific needs.</li><li>Strategically allocate resources across technical projects to align with business objectives and timelines.</li></ul>
We are looking for a skilled Cloud Engineering Specialist to join our team on a long-term contract basis. Based in Greenwich, Connecticut, you will play a pivotal role in designing, implementing, and managing secure and scalable cloud infrastructure. This position offers an exciting opportunity to work on advanced cloud technologies while ensuring robust cybersecurity practices.<br><br>Responsibilities:<br>• Develop and maintain scalable and secure cloud infrastructure solutions using Azure and other cloud platforms.<br>• Create and enforce cloud architecture strategies that align with business objectives and regulatory standards.<br>• Monitor and optimize cloud performance, cost efficiency, and reliability.<br>• Implement advanced integrations for cloud services to enhance functionality and usability.<br>• Establish and execute cybersecurity strategies to safeguard data, applications, and infrastructure.<br>• Conduct regular security assessments, including vulnerability scans and penetration testing, to mitigate potential risks.<br>• Provide technical leadership in cloud configuration, automation scripting, and security implementations.<br>• Design and manage DevOps pipelines, integrating security best practices throughout the development lifecycle.<br>• Respond to and manage security incidents, leading investigations, mitigation efforts, and post-incident reviews.<br>• Collaborate with cross-functional teams and stakeholders to align cloud and security initiatives with overall business goals.
<p><strong>Job Overview</strong></p><p>We are seeking a highly skilled Full Stack Developer with expertise in Perl to join our team. The ideal candidate will be responsible for developing and maintaining a registration-based portal with a multi-tenant database structure. This application is hosted on AWS, using PostgreSQL as the primary database.</p><p>This role involves full-stack development, including both back-end logic and front-end implementation. The position requires working within a Waterfall development environment, ensuring clear documentation, structured processes, and rigorous testing.</p><p><strong>Key Responsibilities</strong></p><ul><li>Develop & Maintain: Design, develop, and maintain robust full-stack applications using Perl for backend logic.</li><li>Database Management: Work with PostgreSQL, designing and optimizing database queries, ensuring efficiency in a multi-tenant architecture.</li><li>AWS Hosting: Manage and optimize application hosting on AWS (EC2, S3, RDS, etc.).</li><li>Front-End Development: Implement front-end interfaces and workflows, ensuring usability and performance.</li><li>Code Review & Testing: Conduct thorough code reviews and ensure high-quality releases following Waterfall methodology.</li><li>Collaboration: Work closely with business analysts, project managers, and QA teams to define requirements and deliver solutions.</li><li>Security & Compliance: Implement security best practices, ensuring compliance with relevant industry standards.</li></ul><p><br></p>
We are looking for a talented Programmer Analyst to join our team in New York, New York. In this role, you will design and maintain applications, manage data integration, and ensure system security while collaborating with cross-functional teams. The ideal candidate will have expertise in VB.Net, SQL Server, and Crystal Reports, along with a strong background in technical documentation and supporting manufacturing or consumer products environments.<br><br>Responsibilities:<br>• Design, develop, and maintain software applications using VB.Net and SQL Server tools, including Management Studio 17.3.<br>• Create, customize, and optimize Crystal Reports to meet business reporting requirements.<br>• Implement and support integrations with external trading partners to ensure seamless data exchange.<br>• Perform data transformation processes to maintain data accuracy and integrity across systems.<br>• Develop and manage secure web portals for accessing production systems.<br>• Produce clear and detailed technical documentation for applications, system integrations, and workflows.<br>• Collaborate with various teams to gather requirements and deliver tailored solutions.<br>• Identify, troubleshoot, and resolve issues related to applications, integrations, and data processing.<br>• Adhere to best practices for coding, security, and compliance standards.<br>• Contribute to technology initiatives aimed at enhancing efficiency within a manufacturing or consumer products environment.
We are looking for a skilled Quality Assurance Tester to join our team in Newark, New Jersey, for a long-term contract position. In this role, you will play a critical part in ensuring the success of testing activities within a higher education environment. You will work closely with implementation partners, stakeholders, and project teams to develop and execute test strategies, manage defects, and ensure seamless integration across functional areas.<br><br>Responsibilities:<br>• Collaborate with implementation partners to define test scopes and align them with project milestones and timelines.<br>• Oversee defect management, resolution tracking, and regression testing to maintain system integrity.<br>• Develop and co-manage comprehensive test strategies, including test case creation, roles, responsibilities, and tool usage.<br>• Provide timely reporting on test results to consultants, workstream leads, and stakeholders, contributing to issue resolution.<br>• Maintain detailed records of test plans, issue logs, and resolutions using designated tools.<br>• Support data conversion, integration, and reporting teams by validating testing processes and outcomes.<br>• Coordinate and participate in core team and cross-functional meetings to communicate overall testing progress.<br>• Plan, schedule, and facilitate testing sessions while escalating critical issues to project leadership.<br>• Lead the development and prioritization of test cases, ensuring dependencies and outcomes are clearly defined.<br>• Collaborate with business users, workstream leads, and partners to ensure alignment across functional areas such as HR and Finance.
<p>We are looking for a strategic and hands-on Analytical Product Manager to lead the development of advanced analytics solutions tailored to the healthcare workforce sector. This role focuses on creating impactful tools that enhance payroll, HR, attendance, and scheduling processes for healthcare administrators and operators. Based in Airmont, New York, this position offers the chance to shape innovative analytics capabilities that drive workforce efficiency and compliance.</p><p><br></p><p>Responsibilities:</p><p>• Define the vision and roadmap for analytics and insights within the platform, ensuring alignment with organizational goals.</p><p>• Establish key metrics and performance indicators to address workforce challenges such as overtime trends, payroll discrepancies, and employee turnover.</p><p>• Collaborate with clients, account managers, and product teams to identify high-value use cases for analytics solutions.</p><p>• Translate business requirements into detailed product specifications, dashboards, and data models.</p><p>• Oversee the creation of dashboard mockups using tools like Power BI and other visualization platforms.</p><p>• Partner with leadership to assess future hiring needs for roles such as BI developers and data engineers.</p><p>• Develop tools for generating pre-payroll analytics, enabling detailed reporting by employee, department, and earning code.</p><p>• Build HR analytics capabilities that provide insights into turnover rates and headcount trends.</p><p>• Design attendance dashboards with advanced filtering and drill-down features to identify patterns such as no-shows and excessive overtime.</p><p>• Create facility-level reporting tools that support trend analysis, benchmarking, and comparative insights.</p>
