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20 results for Medical Customer Service Representative in Newark, CA

Customer Service Representative

San Leandro, CA
onsite
Temporary
24.7 - 28.6 USD / Hourly
We are seeking an experienced and dedicated Customer Service Representative (CSR) for a temp-to-hire opportunity in San Leandro. The ideal candidate is reliable, highly responsive, detail-oriented, and an enthusiastic team player. Experience in order processing and cross-functional communication is strongly desired. Key Responsibilities:<ul><li>Order Processing: Review incoming orders, ensure data accuracy (ATP), document exceptions and special notes. Communicate proactively with transportation, sales, and warehouse teams to maintain seamless daily workflows.</li><li>Customer Experience: Deliver timely and professional updates related to orders. Serve as the company’s representative for customer inquiries via phone, email, or chat, ensuring customers feel heard and informed.</li><li>Issue Resolution: Proactively identify and help resolve customer issues, escalating complex cases when needed. Leverage product and process knowledge to build trust and deliver accurate, reliable support.</li><li>Attention to Detail: Guarantee data accuracy in all customer and order inputs. Strive for continuous process improvement and share recommended changes with leadership.</li><li>Reliability: Consistently demonstrate commitment to team goals and company values. Contribute positively to the department’s overall success.</li></ul>
2026-04-17T00:00:00Z

Customer Service Representative

Foster City, CA
onsite
Temporary
23 - 26 USD / Hourly
Our client, a healthcare company, is hiring 2-3 customer service professionals to join their team! If you have 2+ years of experience and enjoy creating and building relationships, apply today! Key Responsibilities:<ul><li>Coordinate and accept all patient orders, ensuring financial and therapy qualifications</li><li>Provide exceptional customer service with professional phone etiquette</li><li>Review and qualify orders according to Medicare, Medi-Cal, and contracted payer guidelines</li><li>Collaborate with clinical staff for complex patient orders</li><li>Work with Distribution Manager to ensure timely deliveries and address service failures</li><li>Support departments with strong communication skills and accurate documentation</li><li>Monitor daily and weekly intake reports, open order reports, and participate in Performance Improvement activities</li><li>Respond to customer complaints and track for quality improvement</li><li>Support organizational goals, policies, and shipping processes for medical supplies</li></ul>
2026-04-03T00:00:00Z

Customer Service Representative

Mountain View, CA
onsite
Temporary
27.7115 - 32.087 USD / Hourly
We are looking for a dedicated Customer Service Representative to join our team on a l9 month contract basis in Mountain View, California. In this role, you will support nonprofit organizations by managing their registration processes and addressing inquiries related to payments. This position offers the opportunity to work in a collaborative environment focused on philanthropy and community engagement. Responsibilities:• Assist nonprofit organizations with completing their PaymentWorks registration to ensure smooth transactions.• Respond promptly to customer inquiries regarding registration processes and payment-related questions.• Enter and maintain accurate documentation and data records.• Utilize Excel and Outlook to manage and track communications and workflows effectively.• Collaborate with the Grants Processing Team to ensure alignment and efficiency in service delivery.• Provide detailed follow-ups with nonprofits to resolve any registration or payment issues.• Maintain a detail-oriented and courteous demeanor in all communications, both written and verbal.• Participate in team meetings twice per month to discuss progress and address challenges.• Leverage Salesforce if applicable to streamline customer service processes.
2026-04-17T00:00:00Z

Customer Service Representative

San Rafael, CA
onsite
Temporary
20 - 21 USD / Hourly
We are looking for a success-driven and attentive Customer Service Representative to join our team on a contract basis in San Rafael, California. In this role, you will act as a key liaison between customers and showroom staff, ensuring a seamless experience for all visitors and inquiries. If you thrive in a dynamic retail environment and enjoy providing exceptional service, this position is an excellent opportunity to showcase your skills. Responsibilities:<ul><li>Serve as the primary point of contact for customers via phone, email, and chat, addressing inquiries and resolving concerns promptly</li><li>Handle customer orders, process returns and exchanges, and provide information about products and services</li><li>Resolve customer complaints with patience and professionalism, ensuring customer satisfaction</li><li>Document customer interactions and maintain accurate records in customer management systems</li><li>Collaborate with internal teams to address customer needs and escalate issues when necessary</li><li>Identify opportunities to enhance customer experience and provide feedback to management</li><li>Uphold the company’s values and maintain a high standard of customer care</li><li>Stay up to date with company products, services, and policies</li></ul>
2026-04-07T00:00:00Z

Client Services Representative

San Francisco, CA
onsite
Permanent
100000 - 115000 USD / Yearly
Jeff Abrams is seeking a dedicated Client Services Representative to join his exceptional client's team. In this role, you will play a key part in delivering outstanding client experiences while managing a range of financial services and administrative tasks. This position is ideal for someone who thrives in a client-focused environment and is committed to providing personalized, high-quality support.Responsibilities:• Facilitate updates to beneficiary designations, ensuring accuracy and compliance with firm policies. • Process wire transfers securely and in accordance with regulatory requirements. • Manage rollover requests by coordinating with custodians, preparing documentation, and ensuring smooth transitions. • Respond promptly and effectively to client inquiries, providing detailed information on financial products and services. • Build and maintain strong client relationships through proactive and personalized communication. • Guide new clients through the onboarding process to ensure a seamless and welcoming experience. • Oversee client transactions, including deposits, withdrawals, account updates, and balance inquiries. • Partner with financial advisors to ensure client activities align with their financial strategies and goals. • Maintain accurate and current client records within Salesforce. • Follow up on pending client requests to ensure timely and complete resolutions. If you are interested in this role, please reach out to Jeff Abrams via LinkedIn.
2026-04-17T00:00:00Z

Customer Service Specialist

Oakland, CA
onsite
Temporary
22 - 24 USD / Hourly
Customer Service SpecialistServe as a primary contact for clients, assisting with orders, inquiries, and issue resolution to ensure an excellent customer experience.Job Responsibilities:<ul><li>Handle inbound and outbound customer calls.</li><li>Resolve customer complaints and track cases.</li><li>Document customer interactions in CRM software.</li><li>Collaborate with team members to achieve service goals.</li></ul>
2026-04-10T00:00:00Z

Medical Front Desk Specialist

San Francisco, CA
onsite
Temporary
23 - 24 USD / Hourly
We are looking for a dedicated Medical Front Desk Specialist to join our Cosmetic Dermatology team in San Francisco, California. This role involves delivering exceptional administrative and patient support in a fast-paced dermatology office. As part of our front desk team, you will play a key role in ensuring smooth operations, accurate scheduling, and an outstanding patient experience. This is a long-term contract position offering stability and growth opportunities. Hours change each week: 7AM-3PM and then 9AM-6PM depending if you are the opening shift or closing. Must have schedule flexibility. This is contract to hire We are looking for someone who is polished and patient oriented. Responsibilities:• Greet patients warmly and assist with check-in and pre-screening processes to ensure a seamless experience.• Handle cash transactions and manage billing functions with accuracy and attention to detail.• Coordinate appointments and schedules by collaborating effectively with providers and staff.• Maintain and update medical records while ensuring compliance with relevant regulations.• Answer inbound calls promptly and provide helpful information or direct inquiries appropriately.• Monitor and manage office supplies, ensuring inventory is maintained and organized.• Utilize electronic health record (EHR) systems efficiently to support daily operations.• Perform general administrative duties as needed to support the team and office functions.• Create and maintain charts, graphs, and other documentation to support office operations. ** If you're interested in this position, please apply to this position and contact Georgia Cienkus at georgia.cienkus - at - roberthalf - .com with your word resume and reference job ID#00416-0013329397**
2026-04-09T00:00:00Z

Medical Billing Specialist

French Camp, CA
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a detail-oriented Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position requires expertise in managing complex billing processes, interpreting healthcare policies, and providing exceptional customer service to patients and clients. The ideal candidate will bring advanced knowledge of billing systems, claim administration, and financial operations to ensure accuracy and efficiency in all tasks. Responsibilities:• Handle specialized and intricate billing processes, including accounts receivable and appeals management.• Research and apply healthcare policies, regulations, and procedures to support accurate claim administration.• Compile, maintain, and process financial data for billing, reimbursement, and reporting purposes.• Utilize advanced systems and software such as Allscripts, Cerner Technologies, and EHR systems to manage patient information and billing records.• Conduct in-depth reviews of legal, custody, and medical records to ensure compliance with reimbursement requirements.• Provide clear and effective communication with patients, clients, and external agencies to address inquiries and resolve billing issues.• Develop and maintain spreadsheets or databases to track financial operations and generate detailed reports.• Prepare and review complex documents, including insurance claims, treatment authorization forms, and subpoenas.• Train or oversee clerical staff as needed, ensuring adherence to office practices and procedures.• Assist in coordinating administrative functions, such as payroll, purchasing, and inventory management.For immediate consideration please contact Cortney at 209-225-2014
2026-04-01T00:00:00Z

Medical Billing Specialist

French Camp, CA
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a dedicated Medical Billing Specialist to join our healthcare team in French Camp, California. This Contract to permanent position offers an excellent opportunity for detail-oriented individuals with expertise in medical billing, accounts receivable, and claims processing to contribute to a dynamic environment. The ideal candidate will possess strong technical skills and the ability to interpret complex healthcare regulations while maintaining exceptional attention to detail and customer service. Responsibilities:• Process and manage billing functions, ensuring compliance with healthcare regulations and accuracy in all claims.• Research and resolve complex issues related to accounts receivable, appeals, and benefit functions.• Utilize advanced knowledge of billing systems, including Allscripts, Cerner Technologies, and EHR systems, to manage patient data effectively.• Maintain and update records using computerized filing systems, ensuring consistency and organization.• Prepare and review detailed reports, including insurance claims and treatment authorization forms, with precision.• Perform coding and data entry tasks that align with departmental procedures and healthcare policies.• Collect and reconcile payments, adjust accounts as necessary, and ensure proper documentation of financial transactions.• Provide exceptional customer service by addressing patient inquiries and explaining billing procedures in a clear and thorough manner.• Train and support team members in technical processes, fostering a collaborative and efficient work environment.• Develop and maintain spreadsheets and databases to track financial and statistical data for reporting purposes.For immediate consideration please contact Cortney 209-225-2014
2026-04-01T00:00:00Z

Medical Billing Specialist

French Camp, CA
onsite
Contract / Temporary to Hire
20.9 - 24.2 USD / Hourly
We are looking for a skilled Medical Billing Specialist to join our team in French Camp, California. In this role, you will handle complex billing procedures, ensure accurate claims processing, and provide exceptional customer service to patients and stakeholders. This is a Contract to permanent position within the healthcare industry, offering an opportunity to contribute to vital administrative functions while ensuring compliance with regulations. Responsibilities:• Process and manage complex medical billing procedures, including accounts receivable functions and claim submissions.• Review and verify insurance claims, applying advanced knowledge of reimbursement codes and policies.• Research and resolve billing discrepancies to ensure accurate and timely payment processing.• Maintain and update patient records using electronic health record (EHR) systems such as Allscripts and Cerner Technologies.• Generate detailed reports and statistical data to support departmental operations and budget planning.• Provide specialized program-related information to patients, clients, and outside agencies in a detail-oriented manner.• Collaborate with team members to improve billing processes and ensure compliance with healthcare regulations.• Train and assist other staff in billing procedures and system usage as needed.• Handle appeals and benefit functions, ensuring proper documentation and resolution.• Utilize software tools such as Dynamic Data Exchange (DDE) and Epaces for efficient billing and data management. For immediate consideration please contact Cortney at 209-225-2014
2026-04-01T00:00:00Z

Client Service Associate

San Mateo, CA
onsite
Permanent
75000 - 115000 USD / Yearly
Client Service Associate – Wealth Management📍 San Carlos, CA (Hybrid – 2 days in office: Tues/Thurs)💰 $75K–$115K base + discretionary bonusA growing boutique wealth management firm is looking to add a Client Service Associate to support high-net-worth clients and work closely with a collaborative advisory team. This is a great opportunity for someone early in their wealth management career who wants to grow long-term within a successful RIA and be part of a high-touch client service environment.What you’ll do:<ul><li>Support client onboarding, account opening, and ongoing account servicing</li><li>Prepare materials for client meetings and assist with follow-up tasks</li><li>Coordinate with custodians and client partners such as accountants and attorneys</li><li>Assist with financial planning support and client communications</li><li>Maintain accurate client records and manage workflows within CRM systems</li></ul>
2026-04-04T00:00:00Z

Medical Admin

Emeryville, CA
onsite
Temporary
26.6 - 30.8 USD / Hourly
We are looking for a detail-oriented Medical Admin with expertise in medical coding to join our team in Emeryville, California. In this long-term contract position, you will play a key role in ensuring accurate processing of medical claims and invoices while contributing to the smooth operation of healthcare administrative tasks. This opportunity is ideal for bilingual professionals fluent in Spanish who are certified in medical billing and coding. Responsibilities:• Accurately input medical claims data into relevant systems to ensure timely processing.• Perform detailed invoice data entry for billing purposes.• Utilize coding systems such as ICD-10, ICD-9 CPT-4, and ICDM CPT to classify and process medical documentation.• Conduct audits to ensure compliance with billing standards and regulatory requirements.• Collaborate with healthcare teams to manage claims and resolve discrepancies.• Apply software tools like 3M, Cerner Technologies, and Allscripts to streamline administrative operations.• Assist in managing workers' compensation claims and related documentation.• Generate charts, graphs, and reports to support clinical trial operations and billing functions.• Maintain up-to-date knowledge of coding practices and healthcare administrative standards.• Ensure secure handling and confidentiality of sensitive medical data. If you are interested in this role please apply today and call us at (510) 470-7450
2026-03-27T00:00:00Z

Medical Eligibility and Payment Posting Specialist

Pleasanton, CA
onsite
Temporary
23.75 - 27.5 USD / Hourly
We are looking for a dedicated Medical Eligibility and Payment Posting Specialist to join our client in Pleasanton, California. In this long-term contract position, you will play a vital role in ensuring accurate medical eligibility verification, and payment posting processes. This is an excellent opportunity for someone with expertise in medical billing to make a meaningful impact in healthcare operations. This role is a Part-time onsite role ranging from 28-32 hours per week. Responsibilities:• Accurately apply ICD-10 and CPT codes to medical records to ensure proper billing and compliance.• Perform thorough eligibility verification for patients, including Medicaid and insurance eligibility.• Post medical payments and reconcile accounts to maintain accurate financial records.• Generate and manage patient statements to ensure timely communication regarding billing.• Collaborate with insurance providers to resolve discrepancies and ensure seamless claim processing.• Review and update patient eligibility data to support billing accuracy.• Address and rectify issues related to denied claims or payment discrepancies.• Maintain compliance with all relevant healthcare regulations and coding standards.• Support the overall revenue cycle management process with attention to detail and efficiency.• Provide excellent customer service by addressing patient inquiries related to billing and eligibility. If you are interested in this role please apply now and contact us at (510) 470-7450 for more details.
2026-04-16T00:00:00Z

Patient Billing Specialist (20hrs. a week)

San Francisco, CA
onsite
Permanent
28 - 32 USD / Hourly
Patient Billing Specialist (20 hours per week)Mission‑driven nonprofit seeks a detail‑oriented Bookkeeper to support patient billing and core accounting operations. Responsibilities include patient invoicing and billing (private pay, Medicare, insurance), managing an EHR system, A/P and A/R, and accurate entry into QuickBooks.Collaborate with internal teams on reporting and audits.Ideal for someone highly organized, detail‑driven, and comfortable learning new systems.Must have QuickBooks experience!Flexibility in schedule and days worked!
2026-04-18T00:00:00Z

Facilities Call Center Specialist

Menlo Park, CA
onsite
Temporary
22 - 24 USD / Hourly
We are looking for a detail-oriented Facilities Call Center Specialist to join our team in Menlo Park, California. In this long-term contract position, you will play a vital role in ensuring smooth operations by managing communications, dispatching personnel, and maintaining accurate records. If you have strong organizational skills and thrive in high-pressure situations, we encourage you to apply. Responsibilities: • Monitor radio communications to address potential safety concerns and dispatch additional personnel as required. • Utilize the Enterprise Asset Management System to manage work orders and dispatch appropriate teams based on the nature of requests. • Communicate with emergency callers to gather critical information and ensure accurate documentation in the system. • Maintain detailed logs and records to ensure all work processes are executed thoroughly and efficiently. • Determine appropriate departments, such as facilities or security, to respond to different situations. • Prepare daily and weekly reports using software tools like Microsoft Word and Excel. • Brief incoming personnel on relevant updates or incidents to ensure a seamless transition between shifts. • Oversee workflow processes to ensure emergency and non-emergency operations are carried out professionally and promptly. • Collaborate with supervisors, shift commanders, and other responders to coordinate effective solutions.
2026-04-17T00:00:00Z

Clinical Data Entry Specialist

Palo Alto, CA
onsite
Temporary
25 - 30 USD / Hourly
We are looking for a dedicated Clinical Data Entry Specialist to join our client's team on a potential long-term contract basis. This position is based in Palo Alto, California, and involves supporting patient registration and documentation processes with precision and professionalism. The ideal candidate will play a critical role in ensuring smooth administrative operations while maintaining excellent customer service. Description:This role involves high-complexity data entry combined with customer support responsibilities. The team receives test orders from hospitals across the Bay Area and inputs detailed, complex information into specialized lab software for processing. Physicians placing orders frequently require guidance, so strong communication and customer support skills are essential for success in this role. Day-to-Day Responsibilities:<ul><li>Sample logging and test order entry </li><li>Troubleshooting and communication with physicians </li><li>Compiling meeting agendas </li><li>Managing paper-based filing systems </li></ul>
2026-04-17T00:00:00Z

Client Accounts Specialist

San Francisco, CA
onsite
Permanent
90000 - 100000 USD / Yearly
We are looking for a Client Accounts Specialist to join our team in San Francisco, California. This role involves managing billing processes and client accounts while ensuring exceptional service delivery. The ideal candidate will bring expertise in accounting software systems and customer service to streamline operations and improve client satisfaction. For immediate consideration, please contact Leon Chang directly via Linked-In. Responsibilities:Invoice Management: Prepares and posts client invoices per attorney revisions and client guidelines.Cash Application: Reconciles and applies payments (checks, wires, ACH, credit cards); processes refunds as needed.Bank Deposits: Organizes and deposits checks into correct accounts.Trust Accounts: Records deposits, transfers, and withdrawals for client and state bar trust accounts.Recordkeeping: Maintains accurate electronic files for invoices, cash receipts, disbursements, overpayments, refunds, wires, transfers, write-offs, and unapplied cash.Reporting: Provides accrual, budget, and rate data to attorneys/clients as requested.Expense Processing: Records third-party expenses and disbursements in expense systems.Account Management: Monitors unapplied cash, reallocates payments when bills are revised, and ensures trust funds are used appropriately.Collections Support: Assists with collection efforts when needed.
2026-03-27T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary
23 - 32 USD / Hourly
We are looking for a Patient Administrative Specialist to join our team on a contract basis in Palo Alto, California. In this role, you will be responsible for ensuring smooth front-office operations, including patient coordination, surgery scheduling, and administrative support in an outpatient clinical setting. This position requires excellent organizational and communication skills to provide a seamless experience for patients and healthcare providers. Responsibilities: • Welcome patients upon arrival, assist with check-in and check-out processes, and address initial inquiries regarding appointments, payments, and schedules. • Coordinate surgery scheduling and manage provider preferences to accommodate urgent patient needs. • Maintain and update clinic databases, directories, and internal forms to ensure accurate documentation. • Respond to non-clinical patient and CRM messages, escalating cases as necessary to the appropriate team. • Provide administrative support to healthcare providers using reference tools and documentation. • Manage and distribute incoming faxes, mail, and other clinic-specific documents. • Ensure service standards are met or exceeded in alignment with organizational goals. • Handle multi-line phone systems to route incoming calls and respond to inquiries efficiently. • Support daily clinic operations by maintaining accurate records and facilitating communication between teams. • Execute customer service tasks with professionalism, prioritizing patient satisfaction and problem resolution.
2026-04-17T00:00:00Z

Patient Admin Specialist (PAS)

Emeryville, CA
onsite
Temporary
25 - 32 USD / Hourly
We are looking for a Patient Administrative Specialist to join our team in Emeryville, California. In this contract position, you will play a vital role in supporting the daily operations of a clinic, focusing on patient coordination, surgery scheduling, and front desk tasks. This role is an excellent opportunity for individuals with strong organizational skills and a passion for delivering exceptional patient service. Responsibilities: • Welcome patients at the front desk, ensuring a positive first impression and assisting with inquiries about appointments, payments, and schedules. • Coordinate surgery scheduling and collaborate with healthcare providers to accommodate urgent patient needs. • Provide administrative support to doctors and patients by utilizing reference tools and documents. • Maintain clinic databases, including information directories, paging systems, and internal forms. • Process and distribute faxes, mail, and clinic-specific documentation efficiently. • Respond to non-clinical patient messages and CRM inquiries, escalating issues as needed. • Uphold organizational service standards by delivering excellent customer service. • Assist in the check-in/check-out process to streamline patient flow. • Ensure accurate filing and documentation to support clinic operations.
2026-04-17T00:00:00Z

Patient Admin Specialist (PAS)

Palo Alto, CA
onsite
Temporary
25 - 29 USD / Hourly
We are looking for a dedicated Patient Administrative Specialist to join our team in Palo Alto, California. In this role, you will focus on new patient coordination, surgery scheduling, and various administrative tasks to support the daily operations of an outpatient clinical setting. This is a long-term contract position offering an opportunity to contribute to a dynamic healthcare environment. Responsibilities: • Oversee front desk operations, including patient check-in and check-out processes. • Welcome patients and address initial inquiries regarding appointments, payments, and schedules. • Coordinate scheduling preferences with healthcare providers and respond to urgent patient needs. • Provide administrative support to doctors and patients using reference tools and documentation. • Maintain clinic databases and process internal forms to ensure accurate information management. • Meet or exceed service standards set by the organization and department. • Handle non-clinical patient messages and CRM inquiries, escalating issues when necessary. • Manage incoming faxes, mail, and clinic-specific documentation, ensuring proper filing and distribution. • Assist with surgery scheduling and other time-sensitive patient coordination tasks.
2026-04-17T00:00:00Z