14 results for Help Desk Analyst in New York, NY

Help Desk/Desktop Support Analyst

New York, NY
onsite
Temporary
33.25 - 38.5 USD / Hourly
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team on a long-term contract basis. This position is based in New York, New York, and involves providing IT support to end users, primarily working with remote teams while managing onsite hardware logistics. The ideal candidate will have a customer-focused mindset and be adept at troubleshooting both macOS and Windows systems. Responsibilities: • Deliver Level 1 and Level 2 IT support to predominantly remote users, ensuring timely resolution of technical issues. • Diagnose and resolve hardware, operating system, and application problems on macOS and Windows laptops. • Manage identity and access tools, such as Okta, to ensure secure user access. • Track and update service tickets using Jira Service Desk while maintaining thorough documentation. • Provide support for Google Workspace applications, including Gmail, Drive, and Calendar, and perform basic administrative tasks. • Conduct basic network troubleshooting, addressing Wi-Fi and connectivity issues as they arise. • Handle shipping, receiving, configuration, and tracking of laptops and peripherals to ensure accurate inventory management. • Assist with onboarding and offboarding processes, including hardware setup and lifecycle management. • Offer hands-on troubleshooting for onsite IT equipment when necessary.
2026-03-12T00:00:00Z

Desktop Support Analyst

Elizabeth, NJ
onsite
Contract / Temporary to Hire
30 - 30 USD / Hourly
We are looking for a skilled Desktop Support Analyst to join our team in Klingerstown, PA with occasional travel to Newark, NJ/ Elizabeth, NJ (after training). This contract position with the potential for a permanent role offers an opportunity to provide technical assistance across office environments and manufacturing facilities. You will play a key role in resolving immediate IT issues while contributing to long-term technological improvements. Responsibilities:• Deliver comprehensive IT support for desktop systems in both office and manufacturing settings.• Respond promptly to technical issues, ensuring minimal disruption to operations.• Maintain and troubleshoot desktop hardware, including workstations and peripheral devices.• Administer and manage Active Directory for user accounts and access control.• Deploy and configure Windows 10 operating systems and ensure optimal performance.• Handle desktop imaging processes to streamline system setups and updates.• Collaborate with plant management and IT teams to recommend and implement technology solutions.• Monitor system performance and identify areas for improvement.• Provide guidance and training to end-users on software and hardware functionalities.
2026-03-19T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Permanent
70000 - 85000 USD / Yearly
We are looking for a skilled Desktop Support Analyst to join our team in New York, New York. The ideal candidate will provide advanced technical support to internal clients, ensuring a seamless experience with desktop systems, software, and connectivity. This role requires strong customer service skills and the ability to address and resolve technical issues efficiently, including high-level support for executives. Responsibilities: • Deliver Level 2 and Level 3 technical support for internal users, addressing complex desktop, software, and connectivity issues. • Ensure smooth functionality and troubleshooting of Windows 11 OS, Office 365, Azure Active Directory, and Microsoft Teams. • Provide specialized "white glove" support for visiting executives, resolving technical challenges promptly and professionally. • Handle service ticketing requests, ensuring timely and effective resolution of reported problems. • Diagnose and resolve issues related to video conferencing and connectivity, ensuring optimal performance. • Escalate unresolved technical problems to networking or system administration teams for further investigation. • Collaborate with team members to implement solutions that enhance system performance and user experience. • Maintain up-to-date knowledge of desktop technologies and assist with certifications when required. • Conduct proactive monitoring and maintenance of PC workstations to prevent potential disruptions.
2026-03-12T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary
25.65 - 29.7 USD / Hourly
We are seeking a skilled Desktop Support Analyst to join our team in New York, NY. In this long-term contract role, you will play a vital part in maintaining and supporting desktop systems, ensuring smooth operations throughout the organization. The ideal candidate will possess a strong background in desktop hardware, software, and imaging, as well as the ability to troubleshoot and resolve technical issues efficiently. Responsibilities: • Provide technical support for desktop systems, including hardware, software, and peripherals. • Configure, install, and maintain workstations with Windows 10 and other necessary software. • Troubleshoot and resolve issues related to Active Directory, ensuring proper access and permissions. • Perform desktop imaging and deployment to optimize workstation setup processes. • Diagnose and repair hardware issues, minimizing downtime for end-users. • Collaborate with team members to implement system updates and enhancements. • Respond promptly to service requests and document solutions for future reference. • Maintain accurate inventory of desktop hardware and software assets. • Educate end-users on best practices for utilizing workstation tools effectively. • Ensure compliance with organizational IT policies and procedures.
2026-03-23T00:00:00Z

Data Security Analyst

New York, NY
onsite
Temporary
76 - 88 USD / Hourly
We are looking for an experienced Data Security Analyst. This long-term contract position requires a detail-oriented individual with a strong background in Active Directory management and advanced cybersecurity practices. The ideal candidate will excel in troubleshooting, technical execution, and utilizing tools to safeguard enterprise systems. Responsibilities:• Lead technical operations and execution within complex, multi-site Active Directory environments.• Perform advanced troubleshooting to diagnose and resolve Active Directory issues efficiently.• Develop and implement PowerShell scripts to automate tasks and enhance system functionality.• Collaborate with teams to ensure compliance with cybersecurity policies and standards.• Utilize SIEM tools to monitor and address security incidents effectively.• Conduct regular assessments of application security to identify vulnerabilities and implement solutions.• Provide expert guidance on cybersecurity strategies to protect enterprise systems.• Maintain and enhance security frameworks to safeguard sensitive data.• Deliver training and support to teams on best practices for data security.• Stay updated on emerging threats and technologies to proactively address security challenges.
2026-04-09T00:00:00Z

Data Warehouse Analyst

Princeton, NJ
onsite
Permanent
70000 - 80000 USD / Yearly
We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions. Responsibilities:• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.• Automate reporting processes to improve accuracy and timeliness of operational data.• Continuously enhance data integrity and streamline workflows to optimize logistics operations.• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
2026-03-18T00:00:00Z

Data Analyst

Avenel, NJ
onsite
Permanent
80000 - 85000 USD / Yearly
We are looking for a skilled Data Analyst to join our team. In this role, you will transform complex datasets into actionable insights that drive business decisions. This position offers an exciting opportunity to collaborate with stakeholders while leveraging advanced tools and techniques to optimize data processes. Responsibilities:• Design, implement, and manage data pipelines and reporting systems to support strategic decision-making.• Develop and maintain interactive dashboards and reports using Power BI to monitor and visualize key metrics.• Utilize SQL to extract, transform, and analyze data from diverse sources, ensuring accuracy and consistency.• Create Python scripts to automate data workflows, perform analysis, and improve operational efficiency.• Partner with stakeholders to understand reporting requirements and translate them into effective technical solutions.• Conduct data quality assessments and establish validation protocols to ensure data reliability.• Document data processes, methodologies, and technical specifications for future reference.• Analyze datasets to uncover trends, patterns, and anomalies, providing actionable insights and recommendations.
2026-04-07T00:00:00Z

ERP Support Analyst

Belmar, NJ
onsite
Contract / Temporary to Hire
40 - 50 USD / Hourly
We are looking for a skilled Cloud Systems Analyst to join our team in Wall, New Jersey. In this contract position with the potential for permanent employment, you will play a pivotal role in managing and optimizing Oracle Cloud Fusion applications while supporting financial systems and ensuring seamless functionality. This role requires strong collaboration and documentation skills, as well as a proactive approach to system improvements. Responsibilities: • Administer Oracle Cloud Fusion applications, ensuring their functionality aligns with business requirements and operates efficiently. • Manage user roles, system access rights, and delegation profiles in partnership with corporate and regional finance teams. • Create and maintain detailed documentation for system configurations and processes to build consensus and serve as future references. • Provide Tier-2 and Tier-3 support for Oracle-related issues, including troubleshooting access, functionality, and data integrity concerns. • Analyze system data, develop reports, and identify opportunities for continuous improvement. • Maintain and monitor scheduled reports, workflows, dashboards, and module-specific configurations. • Troubleshoot and resolve interface errors, functional issues, and scheduling conflicts. • Perform system configurations, enhancements, upgrades, and oversee quarterly Oracle Cloud update activities. • Lead user acceptance testing by defining test plans, developing scripts, and guiding stakeholders through new features and patches. • Conduct periodic audits of user security and system access to ensure compliance with internal policies and regulations.
2026-04-08T00:00:00Z

Analyst

Mount Kisco, NY
onsite
Permanent
150000 - 200000 USD / Yearly
We are looking for an experienced Client Service Advisor to join our team. This role focuses on providing strategic guidance to clients in areas such as estate planning, tax strategies, and investment analysis. The ideal candidate will have strong expertise in financial advising and a proven ability to deliver personalized solutions to meet client needs. Candidate needs to hold CFP designation. Qualified CFP candidates can email resume directly to joe.ciavardini@roberthalf Responsibilities:• Advise clients on estate planning strategies to protect and manage their assets effectively.• Develop tailored tax planning solutions to optimize financial outcomes for clients.• Conduct detailed investment analyses to identify opportunities and mitigate risks.• Build and maintain strong client relationships by providing exceptional service and clear communication.• Collaborate with clients to create comprehensive financial plans that align with their long-term goals.• Monitor market trends and equity investments to provide informed recommendations.• Prepare detailed reports and presentations to communicate financial insights and strategies.• Ensure compliance with financial regulations and industry standards in all advisory services.• Utilize advanced financial tools and software to enhance analysis and decision-making processes
2026-04-10T00:00:00Z

Technical Business Analyst(Data)

White Plains, NY
onsite
Permanent
100000 - 120000 USD / Yearly
We are looking for a skilled Technical Business Analyst with expertise in data analysis to join our team in White Plains, New York. In this role, you will bridge the gap between business needs and technical solutions, ensuring data processes align with organizational goals. If you have a strong analytical background and experience working with data platforms and visualization tools, we encourage you to apply. Responsibilities: • Analyze and interpret complex datasets to identify trends and deliver actionable insights. • Collaborate with stakeholders to gather and translate business requirements into technical solutions. • Design and implement data pipelines using tools such as Python or Java to automate workflows. • Optimize database performance and manage data warehousing using platforms like Microsoft SQL Server. • Utilize cloud services, such as AWS or Azure, to support scalable data solutions. • Develop and maintain ETL processes for efficient data extraction, transformation, and loading. • Create dynamic dashboards and visualizations using tools like Tableau or Power BI. • Ensure data integrity and accuracy through rigorous testing and validation. • Provide technical support and training to non-technical team members. • Document processes and workflows to ensure clarity and continuity.
2026-03-30T00:00:00Z

Business Analytics/Data Analyst

Stamford, CT
remote
Temporary
60 - 65 USD / Hourly
Our client in the Lower Fairfield, CT area has an opening for Business Analyst Consultant. In this long-term contract role, you will play a pivotal part in driving data-driven insights and supporting strategic decisions across a dynamic organization. The ideal candidate will bring a wealth of expertise in data analysis and business intelligence, paired with a deep understanding of industry-specific practices. Responsibilities:• Produce accurate and detail-oriented reports tailored to a diverse range of stakeholders.• Leverage best practices to ensure data analysis aligns with industry standards and organizational objectives.• Collaborate with teams to deliver actionable insights based on cleaned and organized data.• Utilize expertise in multiple data systems to streamline reporting processes and enhance efficiency.• Ensure high levels of accuracy and attention to detail in all data-related outputs.• Support strategic decision-making by analyzing transaction timelines and other critical metrics.• Apply knowledge of private equity operations to optimize data reporting and visualization.• Develop and maintain data visualization tools to communicate findings effectively.• Manage the integration and analysis of data across multiple operating systems.• Partner with senior executives to align analytics initiatives with organizational goals.If you are interested in this Business Analyst role, please email your resume in a Word format to joseph.colagiacomo@roberthalf with the subject line: "Business Analyst"
2026-04-08T00:00:00Z

Business Process Analyst

Piscataway, NJ
onsite
Temporary
39.5865 - 45.837 USD / Hourly
A large academic institution is seeking a proactive and strategic Business Process Analyst to evaluate, optimize, and support business operations related to its Salesforce Service Cloud platform. This individual will work closely with department heads and stakeholders across multiple departments, providing insight and recommendations to improve student-facing services, advisor workflows, and internal processes.This role will serve as a key bridge between business operations and technical development, helping to ensure the institution is making the most effective and efficient use of its Salesforce platform.Key Responsibilities:<ul><li>Evaluate existing workflows, procedures, and systems related to Salesforce Service Cloud</li><li>Conduct process mapping and gap analysis to identify inefficiencies and recommend improvements</li><li>Collaborate with department leaders to advise on optimal usage of Salesforce for case management, student support, knowledge management, and agent automation</li><li>Support the configuration and optimization of Service Cloud agents, case routing, and automation processes</li><li>Lead discovery sessions and conduct interviews with advisors, student support teams, and administrators to understand current-state operations</li><li>Research best practices in higher education, particularly in how academic advising and student services are delivered using CRM tools</li><li>Serve as a liaison between functional departments and the Salesforce technical team to translate business needs into system enhancements</li><li>Track and document recommendations, create standard operating procedures (SOPs), and assist in training efforts across departments</li><li>Support the broader implementation of Salesforce Service Cloud across academic and administrative units</li></ul>
2026-03-19T00:00:00Z

Ad Sales Data Analyst

Brooklyn, NY
onsite
Temporary
46.55 - 53.9 USD / Hourly
We are looking for a skilled Ad Sales Data Analyst to join our team in NYC, New York. In this long-term contract role, you will leverage your expertise in media and advertising analytics to deliver actionable insights and support strategic decision-making. This position is ideal for professionals who thrive in dynamic environments and have a strong background in data analysis within the advertising or media industry. Responsibilities: • Analyze and interpret advertising sales data to identify trends, opportunities, and areas of improvement. • Utilize fraud analytics tools and techniques to detect and prevent fraudulent activities within advertising campaigns. • Develop and maintain dashboards and reports to present key metrics and insights to stakeholders. • Collaborate with cross-functional teams to optimize advertising strategies and campaign performance. • Investigate suspected fraud cases and provide detailed reports based on findings. • Apply anti-fraud methodologies to ensure compliance and integrity in advertising sales processes. • Provide actionable recommendations based on data analysis to enhance revenue generation. • Work closely with advertising technology platforms to integrate data solutions and improve operational efficiency. • Stay updated with industry trends and advancements in data analysis and fraud prevention. • Support the implementation of new tools and systems to streamline data processing and reporting.
2026-04-09T00:00:00Z

T&E Analyst

Hoboken, NJ
onsite
Permanent
75000 - 85000 USD / Yearly
We are looking for a detail-oriented T&E Analyst to join our team in Hudson County, New Jersey. In this role, you will handle high-volume travel and expense processing while ensuring accuracy and compliance with company policies. The ideal candidate will have experience with Concur systems and be adept at managing cost allocations and expense reporting. Responsibilities:• Oversee the processing of high-volume travel and expense reports, ensuring accuracy and compliance with organizational policies.• Utilize Concur systems to manage travel and expense submissions efficiently.• Perform detailed cost allocation and analysis to support financial reporting and budgeting.• Collaborate with various departments to address discrepancies and provide solutions for expense-related inquiries.• Prepare and maintain accurate records for expense reporting and fund allocation.• Conduct regular audits to ensure all expense reports meet company and regulatory standards.• Provide training and support to staff on T&E policies and Concur system usage.• Identify opportunities for process improvements and implement solutions to enhance efficiency.• Generate and analyze expense-related data to assist in financial decision-making.
2026-04-09T00:00:00Z