We are looking for an experienced Network Engineer to join our team in New York, New York. This long-term contract position offers an excellent opportunity to work in the asset management industry, focusing on high-level network design, implementation, and maintenance. The ideal candidate will have over seven years of experience in network engineering and a strong background in Cisco technologies and firewalls.<br><br>Responsibilities:<br>• Design, implement, and maintain network solutions using Cisco routers and switches.<br>• Configure and manage Palo Alto firewalls to ensure network security.<br>• Oversee the deployment and administration of Cisco ASA devices.<br>• Implement and troubleshoot Border Gateway Protocol (BGP) to optimize network performance.<br>• Monitor network performance and address issues to minimize downtime.<br>• Collaborate with cross-functional teams to support network upgrades and improvements.<br>• Provide technical expertise in diagnosing and resolving complex network problems.<br>• Document network configurations, processes, and updates for future reference.<br>• Ensure compliance with organizational and industry security standards.<br>• Conduct regular assessments to identify and mitigate potential vulnerabilities.
We are looking for a Contract Help Desk Level 2 / Sys Admin to support daily IT operations for an onsite environment. This role blends hands-on desktop support with systems administration responsibilities, helping employees resolve technical issues while maintaining core Microsoft and network services. The ideal candidate brings strong troubleshooting skills, communicates confidently with non-technical staff, and works effectively within a collaborative support team.<br><br>Responsibilities:<br>• Provide second-level technical support for end users by diagnosing and resolving hardware, software, account, and connectivity issues in an office setting.<br>• Administer and support on-premises Active Directory, including user accounts, permissions, and related access management tasks.<br>• Manage Microsoft Entra and Intune to support identity services, device configuration, and endpoint administration.<br>• Troubleshoot and maintain desktop systems, collaboration tools, and productivity platforms such as Microsoft Teams.<br>• Monitor, support, and help maintain Fortinet firewall environments while assisting with network-related issue resolution.<br>• Use JIRA and Jira Service Desk to document incidents, track requests, and maintain clear support records.<br>• Assist with endpoint security efforts by supporting Microsoft Defender and responding to device protection concerns.<br>• Collaborate with the internal IT team and external support partners to ensure timely issue resolution and consistent service delivery.<br>• Work onsite 3 to 4 days per week to provide direct assistance to employees and support day-to-day infrastructure needs.
We are looking for an experienced L3 Helpdesk Engineer / Systems Administrator to provide senior-level technical support and infrastructure leadership. This role is ideal for a hands-on, detail-oriented individual who can resolve high-impact issues, strengthen core systems, and help shape reliable support practices across Microsoft, cloud, and virtualization environments. You will work across escalated incidents, strategic improvements, and project delivery while guiding entry-level team members and maintaining strong technical standards.<br><br>Responsibilities:<br>• Act as the highest technical escalation resource for challenging production incidents, driving issues through to resolution with urgency and precision.<br>• Troubleshoot and resolve complex problems across cloud platforms, server infrastructure, identity services, endpoints, and business applications.<br>• Conduct detailed root cause investigations and implement corrective actions that reduce recurring issues and improve service stability.<br>• Architect, deploy, and support scalable IT solutions across Microsoft 365, Windows Server, Azure, and hybrid environments.<br>• Oversee advanced technical initiatives for internal teams and clients, ensuring milestones, quality expectations, and operational readiness are met.<br>• Transition newly introduced services and platforms into steady-state support by establishing support procedures, documentation, and ownership.<br>• Provide day-to-day guidance to Level 1 and Level 2 engineers through mentoring, technical coaching, and escalation support.<br>• Administer core Microsoft technologies including Exchange Online, Teams, SharePoint, OneDrive, VMware vSphere/vCenter, Azure Virtual Desktop, FSLogix, and multi-session Windows environments.<br>• Manage identity, security, and endpoint platforms by supporting Microsoft Entra ID, Intune, Autopilot, and automation efforts through PowerShell scripting.
<p>FULLY ONSITE REQUIRED- 5 DAYS IN OFFICE- BROOKLYN</p><p><br></p><p><strong>Top Required Skills</strong></p><ol><li>Virtualization, server infrastructure, and enterprise storage systems (VMware, Hyper-V, Azure, Windows Server)</li><li>Automation, monitoring, scripting, and RMM platforms (NinjaOne and similar MSP tools)</li><li>Network architecture and security including routing, switching, VLANs, VPNs, firewalls, and wireless infrastructure</li></ol><p><br></p><p><br></p><p><strong>Key Responsibilities:</strong></p><p>- Design, deploy, and support virtualization, server, storage, networking, and cloud infrastructure</p><p>- Configure and optimize enterprise storage, replication, backup, and disaster recovery solutions</p><p>- Implement, maintain, and improve automation, monitoring, and RMM platforms including NinjaOne</p><p>- Manage and support hybrid cloud environments integrating on-premises infrastructure with Azure, AWS, and Microsoft 365 services</p><p>- Troubleshoot and resolve complex infrastructure, networking, virtualization, cloud, and performance issues</p><p>- Configure and support routing, switching, VLANs, VPNs, firewalls, and wireless networking solutions</p><p><br></p><p><strong>Required Skills:</strong></p><p>- Strong experience designing and supporting virtualization platforms, enterprise storage systems, and high-availability infrastructure</p><p>- Strong experience supporting cloud platforms including Microsoft Azure, Amazon Web Services (AWS), and Microsoft 365 environments</p><p>- Strong understanding of network architecture, switching, routing, VLANs, VPNs, firewalls, wireless infrastructure, and WAN connectivity across enterprise networking platforms including Cisco, Ubiquiti, Peplink, and similar technologies</p><p>- Experience with automation, monitoring, scripting, and RMM platforms such as NinjaOne and other MSP-focused tools</p><p>- Strong troubleshooting and problem-solving skills across servers, storage, networking, and cloud environments</p><p> </p><p><strong>Preferred Experience:</strong></p><p>- Familiarity with high-availability, replication, and business continuity strategies</p><p>- Experience working in MSP or multi-client environments</p><p>- Experience supporting both cloud and on-premises infrastructure</p>