<p>We are looking for an IT Support Specialist to join our dynamic team in Somerset, New Jersey. This hybrid position offers a mix of onsite and remote work, providing opportunities to grow both professionally and technically in a collaborative environment.</p><p><br></p><p>Responsibilities:</p><p>• Deliver remote technical support for desktops, laptops, printers, mobile devices, and software applications.</p><p>• Manage help desk tickets efficiently, troubleshooting and resolving issues while maintaining clear communication with clients.</p><p>• Support Windows Server environments, including Active Directory and Group Policy configurations.</p><p>• Monitor network performance and connectivity, addressing system alerts and optimizing functionality.</p><p>• Configure and deploy workstations and mobile devices, ensuring proper setup and operation.</p><p>• Assist in hardware installations, upgrades, and replacements to maintain client systems.</p><p>• Document troubleshooting procedures, client setups, and internal workflows to ensure consistency and knowledge sharing.</p><p>• Collaborate with senior technicians on escalated issues and participate in IT-related projects.</p><p>• Contribute to client onboarding processes, integrating new systems and ensuring smooth transitions.</p>
We are looking for a Systems Engineer/Network Engineer to join a client-focused team in Connecticut on a contract basis. This role is ideal for a hands-on technical specialist who can resolve infrastructure and network issues efficiently while delivering a high standard of support. The position involves working across server, network, cloud, and end-user environments, with regular communication to ensure clients stay informed and supported.<br><br>Responsibilities:<br>• Deliver responsive and detail-oriented technical support to clients, ensuring a positive service experience throughout each interaction.<br>• Investigate, prioritize, and resolve incoming support requests while managing work effectively within an active ticket queue.<br>• Administer and support business technology environments, including Windows systems, Microsoft 365, remote connectivity tools, and mobile devices.<br>• Maintain and troubleshoot network infrastructure such as routers, firewalls, switching, VLANs, ports, and access control configurations.<br>• Manage directory services and policy administration, including Active Directory, Azure Active Directory, and Group Policy settings.<br>• Support virtual server platforms and related infrastructure across VMware and Hyper-V environments.<br>• Assist with backup and disaster recovery solutions to help protect client systems and data availability.<br>• Coordinate with vendors and internal team members to address complex issues, communicate progress, and resolve escalated incidents.<br>• Record service activity, time, expenses, and technical notes accurately in ConnectWise while following the assigned daily schedule.
We are looking for an experienced Network Engineer to join our team on a long-term contract basis. This role is based in New York, New York, and requires an experienced, detail-oriented individual with expertise in network architecture, troubleshooting, and system optimization. The ideal candidate will thrive in a dynamic environment, working independently while contributing to the success of critical network operations.<br><br>Responsibilities:<br>• Provide advanced oversight and management of network systems to ensure seamless operations.<br>• Collaborate on the design and implementation of network architecture, offering guidance on complex escalations.<br>• Develop and refine helpdesk systems, incorporating automation to enhance efficiency.<br>• Participate in occasional night migrations and ensure the successful execution of these activities.<br>• Operate autonomously, demonstrating strong problem-solving skills and minimal need for supervision.
We are looking for a Systems Administrator to support and enhance the daily technology operations of our organization in Rye Brook, New York. This role combines infrastructure oversight, end-user support, vendor coordination, and project execution, making it ideal for someone who is comfortable balancing strategic priorities with hands-on technical work. The successful candidate will help maintain a reliable IT environment, guide technology-related initiatives, and serve as a trusted resource for employees and business partners.<br><br>Responsibilities:<br>• Oversee core systems administration activities across server, virtualization, messaging, fax, and hosted network environments to maintain stable and secure operations.<br>• Lead technology initiatives from planning through deployment, while also participating directly in implementation and follow-through.<br>• Provide first-line technical assistance to employees by troubleshooting desktops, printers, scanners, and other day-to-day workstation issues, and offering practical user guidance.<br>• Administer IT spending by tracking budget needs, evaluating technology purchases, and coordinating procurement activities.<br>• Act as a key point of coordination between staff, operational teams, leadership, and external providers to ensure technology needs are clearly communicated and addressed.<br>• Perform routine maintenance tasks such as reviewing system logs, applying updates to servers and workstations, and managing backup processes for both local and remote environments.<br>• Supervise relationships with a broad group of technology vendors, including managed service partners, to support service quality and issue resolution.<br>• Support employee onboarding and offboarding by preparing, assigning, updating, and removing technology access and equipment as needed.<br>• Assist clients and internal stakeholders with a variety of technical needs, and contribute to website upkeep or scripting-related improvements when applicable.
We are looking for an experienced Systems Administrator to join our team in New York, New York. This role is vital to ensuring smooth IT operations, supporting end-users, and maintaining system functionality across various platforms. You will play a key role in providing technical support, managing systems, and collaborating with cross-functional teams to uphold operational excellence.<br><br>Responsibilities:<br>• Act as the primary point of contact for IT support, addressing desktop, hardware, mobile device, and application issues with advanced troubleshooting.<br>• Provide tailored IT assistance to senior leadership and executives, ensuring high levels of discretion and professionalism.<br>• Facilitate onboarding and offboarding processes, deliver user training, and offer guidance on IT systems and tools.<br>• Support and maintain audio/visual technologies for meetings and conference rooms, including platforms like Microsoft Teams and Zoom.<br>• Deploy, configure, and maintain end-user devices such as desktops, laptops, mobile devices, and printers, ensuring compliance with security standards.<br>• Administer user accounts, mailboxes, licenses, and permissions through Microsoft 365 and Entra ID.<br>• Manage shared folder permissions and file system access controls to ensure proper data governance.<br>• Monitor endpoint performance, apply patches, and address security compliance issues in line with organizational policies.<br>• Document system configurations, procedures, and operational standards to maintain accurate records.<br>• Collaborate with vendors and service providers for escalations, licensing, and hardware repairs.
We are looking for a skilled Systems Administrator to join our team on a contract basis in New York, New York. In this role, you will be responsible for managing and maintaining critical IT systems to ensure optimal performance and security. This position offers an opportunity to work with cutting-edge technologies and contribute to the smooth operation of our detail-oriented services environment.<br><br>Responsibilities:<br>• Manage and maintain Active Directory, ensuring seamless user access and security.<br>• Administer Microsoft Windows Server environments, including updates, backups, and troubleshooting.<br>• Provide support and maintenance for Windows 10 systems across the organization.<br>• Collaborate with IT teams to implement and optimize Dell Technologies solutions.<br>• Manage and support Citrix technologies to ensure reliable application delivery and access.<br>• Monitor system performance, identify issues, and implement effective solutions promptly.<br>• Ensure compliance with security and operational policies across all systems.<br>• Develop and maintain technical documentation for system configurations and processes.<br>• Provide technical support and resolve escalated IT issues efficiently.<br>• Participate in system upgrades and deployments, ensuring minimal downtime.