<p>Our client is seeking a <strong>Senior Service Desk Technician</strong> to provide advanced technical support, mentor junior analysts, and ensure efficient incident management. This role focuses on <strong>customer service excellence, problem resolution, and continuous improvement </strong>within the IT environment.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><p><br></p><p><strong>Advanced Support</strong> – Troubleshoot complex IT issues related to hardware, software, and networks, serving as an escalation point. Maintain and improve documentation for support processes.</p><p><strong>Customer Service</strong> – Engage professionally with end users, ensuring clear and timely communication on issue resolutions. Share best practices for handling complex cases.</p><p><strong>Reporting & Documentation</strong> – Track service desk metrics, generate performance reports, and document resolutions for knowledge transfer and process optimization.</p><p><strong>Continuous Learning</strong> – Stay updated on emerging technologies and share insights with the team to drive innovation and efficiency.</p>
We are looking for an experienced IT Support Specialist to join our team in New York, New York. This long-term contract position offers an opportunity to work in a dynamic non-profit environment where your technical expertise and customer service skills will make an impact. The role requires flexibility, as it involves in-person support four days a week and a 32-hour work schedule.<br><br>Responsibilities:<br>• Provide hands-on technical support for Mac computers, including troubleshooting hardware and software issues.<br>• Manage and resolve helpdesk tickets efficiently using a ticketing system.<br>• Deliver exceptional customer service by addressing user concerns and ensuring a smooth IT experience.<br>• Work independently to diagnose and resolve technical problems with minimal supervision.<br>• Collaborate with team members to ensure seamless IT operations and support.<br>• Maintain accurate documentation of technical issues and resolutions.<br>• Assist in onboarding and training users on system functionalities as needed.<br>• Adapt to changing schedules and priorities to meet organizational needs.
We are looking for a skilled Help Desk Analyst to join our team in Springfield, New Jersey. This is a long-term contract opportunity for an individual passionate about providing exceptional technical support and ensuring smooth IT operations. The ideal candidate will have experience working with a variety of technologies and the ability to troubleshoot effectively in a fast-paced environment.<br><br>Responsibilities:<br>• Provide first-level technical support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve issues with Apple devices, Mac computers, and Microsoft systems.<br>• Assist with configuration management and system deployments to ensure seamless operations.<br>• Manage and maintain Active Directory accounts and permissions.<br>• Support the setup and maintenance of Cisco and Citrix technologies.<br>• Respond to and resolve help desk tickets in a timely and detail-oriented manner.<br>• Guide end-users through problem-solving steps and provide clear instructions.<br>• Document technical issues and resolutions to contribute to the knowledge base.<br>• Collaborate with team members to improve IT processes and customer satisfaction.<br>• Ensure compliance with company policies and security standards.
We are looking for a Tier 2 Help Desk Analyst to join our dynamic IT team in Princeton, New Jersey. In this role, you will tackle escalated technical issues, perform in-depth troubleshooting, and contribute to maintaining our organization's core systems. This position is ideal for someone with a solid background in Windows, networking, and enterprise applications who thrives in a problem-solving environment.<br><br>Responsibilities:<br>• Address and resolve escalated technical issues involving hardware, software, networking, and cloud-based services.<br>• Provide advanced troubleshooting support for Windows systems, Microsoft 365 applications, and Active Directory accounts.<br>• Conduct detailed diagnostics on system, application, and network problems, escalating to Tier 3 or external vendors when necessary.<br>• Assist with system maintenance tasks, including patching, updates, user provisioning, and managing group policies.<br>• Support remote users by ensuring seamless connectivity to organizational networks, Wi-Fi, and collaboration tools.<br>• Document recurring issues and their solutions in the knowledge base to enhance future troubleshooting efforts.<br>• Offer guidance and mentorship to Tier 1 team members to foster skill development and service improvement.<br>• Manage endpoint security and configuration using tools such as Intune and other management platforms.
<p>We are looking for a dedicated Desktop Support Analyst to join our team in the jersey shore area. In this role, you will provide technical assistance to clients, ensuring their IT systems operate seamlessly. This position offers the opportunity to showcase your problem-solving skills and technical expertise while delivering exceptional client support.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 technical support by diagnosing and resolving issues related to IT systems and applications.</p><p>• Monitor and maintain IT infrastructure for optimal performance and reliability.</p><p>• Collaborate with team members to implement innovative IT solutions tailored to client needs.</p><p>• Maintain detailed records of support activities and configurations for effective documentation.</p><p>• Communicate with clients to understand their requirements and provide timely updates on progress.</p><p>• Respond to urgent technical concerns during on-call shifts, scheduled one week per month.</p><p>• Troubleshoot networking issues and ensure connectivity for clients.</p><p>• Assist with scripting and automation tasks using PowerShell to enhance system efficiency.</p><p>• Deploy and image desktop hardware, ensuring proper setup and functionality.</p>
We are looking for an experienced Help Desk Analyst II to join our team on a contract basis in New York, New York. In this role, you will provide comprehensive IT support to ensure smooth operations across multiple floors and a remote location. This position is fully onsite and requires a proactive problem-solver who can manage a variety of technical issues efficiently.<br><br>Responsibilities:<br>• Provide mid-level to senior help desk support for hardware, software, and network-related issues.<br>• Troubleshoot and resolve technical problems, including resetting passwords and configuring systems.<br>• Deliver IT support services across 10 floors and an additional remote location.<br>• Manage service desk tickets promptly and ensure all issues are documented and resolved.<br>• Maintain and update systems, ensuring they remain operational and secure.<br>• Perform basic troubleshooting tasks for both Mac and PC desktop workstations.<br>• Assist with Active Directory management, including user account setup and modifications.<br>• Support the team with Microsoft Windows 10 system configurations and updates.<br>• Identify recurring technical issues and suggest improvements to prevent future occurrences.
We are offering an exciting opportunity for a Help Desk Analyst in Hamilton Township, New Jersey. As part of our team, you will be providing general IT support focused on troubleshooting, Active Directory tasks, and managing virtual environments. You will also be responsible for user support and training, documentation, and process improvements to keep our systems running efficiently.<br><br>Responsibilities:<br><br>• Diagnosing and resolving hardware, software, and network issues to provide break/fix support<br>• Performing basic Active Directory tasks including password resets and permission updates<br>• Assisting with basic VM troubleshooting and resetting virtual machines<br>• Providing hands-on support to resolve technical problems efficiently<br>• Supporting and training users on IT-related issues and best practices<br>• Maintaining records of system configurations, troubleshooting steps, and IT procedures<br>• Utilizing Android Development, Cisco Technologies, Citrix Technologies, Microsoft, and Apple Devices skills to enhance IT support<br>• Managing computer hardware and configuration management<br>• Deploying and maintaining Mac Computers and other devices.
The Service Desk Analyst is responsible to provide courteous, accurate and prompt support to our internal customers. This positions day-to-day activities include utilizing technical troubleshooting skills to solve technical incidents, requests and problems in addition to systematically answering phone calls, voicemail, responding to email, conducting online chat and face-to-face desk-side support. The Service Desk Analyst provides clear documentation of each customer interaction while working within various computer applications and supports a work environment focused on continuously improving the overall success of the department. <br><br>Responding to requests for help from customers.<br>Troubleshooting and resolving difficult technical issues effectively and efficiently.<br>Prioritizing, evaluating, resolving and escalating calls as required.<br>Providing appropriately detailed and timely follow-up support with customers.<br>Submitting accurate and well-documented solutions consistently for inclusion in the knowledge base.<br>Recording every interaction with a customer into the service management system.<br>Instructing customers in the use of hardware, software and manuals.<br>Configuring and distributing hardware and software to customers in a timely manner.<br>Installing hardware and peripheral components such as monitors, keyboards, printers and disk drives on customers’ machines.<br>Loading specified software packages such as operating systems, word processing and all proprietary software programs into personal computers.<br>Configuring and troubleshooting network hardware and communication equipment, operating systems and personal computers.<br>Interacting with Active Directory for Moves, Adds, and Changes.<br>Configuring and maintaining VDI pools and troubleshooting issues with VDI.<br>Entering commands and observing system functions to verify correct system operation.<br>Recommending or performing minor remedial actions to correct problems identified.<br>Providing updates, status and completion information to the Service Desk Manager through voicemail, e-mail, or in-person communication<br>Monitoring new technologies and/or updates required to support the various systems currently in operation.<br>Self-assigning and monitoring progress of work, reporting progress to the Service Desk Manager on a regular basis.<br>Be on call for after-hours coverage as listed on a rotation schedule or as needed.<br>Maintaining medical confidentiality.<br>Performing miscellaneous duties as assigned as assigned by management.<br><br>QUALIFICATIONS<br><br>Ability to follow instructions and respond to managements’ directions accurately.<br>Proven skills in advanced computer troubleshooting, analysis, critical thinking and problem solving skills.<br>Ability to manage multiple tasks with frequent interruptions, occasionally in urgent situations.<br>Demonstrated skills in accuracy and thoroughness paying close attention to detail. Looks for ways to improve and promote quality and monitors own work to ensure quality...
We are looking for a skilled Help Desk Analyst to join our team in New York, New York. In this role, you will provide essential technical support for both Mac and Windows systems, ensuring seamless operations for office and remote teams. This is a long-term contract position ideal for someone who thrives in a dynamic environment and takes pride in delivering high-quality customer service.<br><br>Responsibilities:<br>• Deliver Tier 1-2 technical support for Mac and Windows systems, with a primary focus on macOS environments.<br>• Manage and resolve service desk tickets efficiently using ServiceNow.<br>• Utilize Jamf to oversee and support macOS endpoints effectively.<br>• Provide technical assistance to both office-based and remote teams, ensuring uninterrupted operations.<br>• Collaborate with IT leadership and other departments to maintain consistent and reliable service delivery.<br>• Uphold exceptional standards of customer service, ensuring timely responses to technical issues.<br>• Troubleshoot and resolve issues related to Active Directory and Windows 10 systems.<br>• Document recurring technical problems and propose solutions to enhance system efficiency.
We are seeking a Help Desk Manager to join our team. This role involves managing IT support services, ensuring the smooth operation of our Microsoft 365 system, and troubleshooting hardware and software issues. The Help Desk Manager will also be responsible for managing network configurations, enhancing email security, and supporting hardware installations.<br><br>Responsibilities:<br><br>• Manage the delivery of Level 2/3 helpdesk support for Windows, macOS, and mobile devices to ensure timely resolution of issues.<br>• Administer and configure Exchange Online, SharePoint, Teams, and security policies within Microsoft 365.<br>• Oversee network settings including DNS, DHCP, VLANs, VPNs, and firewall configurations.<br>• Implement and manage email security measures such as SPF, DKIM, and DMARC for reliable email delivery.<br>• Utilize Microsoft Intune for device provisioning and policy enforcement.<br>• Troubleshoot hardware and software issues involving PCs, laptops, printers, and software installations.<br>• Foster client relationships by providing detail oriented, friendly support and training.<br>• Maintain detailed service tickets and IT documentation using ITSM tools.<br>• Assist with IT projects, including hardware installations, network setups, software migrations, and cloud deployments.<br>• Proactively identify and resolve potential IT problems before they escalate.
<p>Are you an organized, personable, and proactive individual looking to make a difference in patient care? We are seeking a <strong>Medical Front Desk Specialist</strong> to join our healthcare team and provide outstanding service to patients, staff, and providers.</p><p>As the first point of contact for patients, the role requires strong customer service skills, attention to detail, and the ability to manage multiple priorities in a fast-paced environment. If you are bilingual and have a knack for creating smooth experiences for people, we want to hear from you!</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li><strong>Patient Check-In/Check-Out:</strong> Greet patients warmly upon arrival, maintain accurate registration details, and manage documentation for check-out procedures.</li><li><strong>Insurance Verification:</strong> Verify patient insurance benefits and handle all related inquiries for accurate processing.</li><li><strong>Appointment Scheduling:</strong> Coordinate patient scheduling, manage cancellations/rescheduling, and assist with appointment reminders.</li><li><strong>Receptionist Duties:</strong> Answer phones promptly, handle inquiries professionally, and triage calls as needed.</li><li><strong>Document Management:</strong> Fax, scan, and file medical records effectively while maintaining patient information confidentiality (Source: HIPAA standards).</li><li><strong>Copay Collection:</strong> Process patient payments and provide receipts for financial transactions accurately.</li><li><strong>Greeting Patients and Providers:</strong> Provide welcoming and attentive support to all visitors, ensuring a positive experience.</li></ul><p><br></p><p><strong>Qualifications:</strong></p><ul><li>High school diploma or equivalent required; additional education in healthcare or administration is a plus.</li><li>Previous experience in a medical front office or similar healthcare setting preferred.</li><li>Proficiency in using medical scheduling software and Microsoft Office (Word, Excel, and Outlook).</li><li>Bilingual (English and [Specify Second Language]), with strong communication and interpersonal skills.</li><li>Familiarity with insurance verification processes and billing procedures is highly desirable.</li><li>Ability to multitask and remain calm under pressure in a busy healthcare environment.</li></ul><p><br></p>
<p>We’re seeking a skilled and solutions-oriented <strong>Technical Support Specialist</strong> to join our team. In this role, you will be responsible for delivering exceptional technical support to our clients, resolving complex issues, and contributing to the success of customer projects.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><p><br></p><ul><li>Manage support tickets from initiation through resolution, ensuring compliance with service-level agreements (SLAs) and delivering timely, accurate results.</li><li>Provide technical support through phone, email, and ticketing systems, including answering inbound calls via Interactive Voice Response (IVR) systems when needed.</li><li>Collaborate on customer projects, including system deployments, upgrades, and migrations, while ensuring organizational goals are met.</li><li>Diagnose and troubleshoot the following systems:</li></ul><p><br></p><ul><li><strong>Access Control Systems: </strong>Support both on-premises and cloud-based solutions.</li><li><strong>Video Surveillance Systems: </strong>Address issues with both on-premises and cloud-enabled configurations.</li><li><strong>VoIP Phone Systems:</strong> Troubleshoot platforms such as Mitel, Zoom, and Avaya across on-premises and cloud-based setups.</li><li><strong>Data Networking: </strong>Maintain and support switches, routers, and structured cabling solutions.</li><li><strong>Wireless Networking: </strong>Configure secure wireless networks and address connectivity issues.</li><li><strong>Paging Systems, Bell, and Clock Controllers: </strong>Handle installation, maintenance, and problem resolution.</li><li><strong>Firewall and Network Security: </strong>Configure and support perimeter security devices to enhance network safety.</li></ul><p><br></p><ul><li>Collaborate with internal teams to document, escalate, and resolve complex technical issues effectively.</li><li>Maintain accurate and up-to-date documentation for customer environments and support processes.</li></ul>
<p>The IT Apple Support and End User Support Professional is responsible for deploying, configuring, maintaining, and supporting Apple macOS devices across the organization. This role ensures seamless onboarding, optimal performance, and secure Apple hardware and software operation. The specialist will be the subject matter expert (SME) for macOS environments and collaborate with cross-functional teams to support end-user productivity and IT compliance. Additionally, the specialist provides training to end users and IT staff on macOS systems and tools.</p><p><br></p><p><em>Primary duties/responsibilities: </em></p><p>Manage MacBook devices using tools like Apple Business Manager. Regularly review and enhance the build and configuration processes while providing best practices for updates and patch management.</p><p>Offer live support through phone, chat, or email.</p><p>Build strong relationships with customers by sharing a passion for Apple products.</p><p>Collaborate with team members and participate in training sessions to improve technical skills.</p><p>Assist in creating online support experiences for Apple, including editing content and designing user interfaces.</p><p>Maintain and update deployment workflows to align with OS upgrades and security policies.</p><p>Automate provisioning processes for new hires and device refresh cycles.</p><p>Provide Level 2 and Level 3 support for macOS-related incidents, such as OS issues, application crashes, network connectivity, and hardware diagnostics.</p><p>Troubleshoot Apple peripherals (e.g., Magic Mouse, keyboards, AirPods) and software (e.g., Safari, Mail, iWork, Microsoft 365).</p><p>Support remote users via MDM tools and remote desktop platforms.</p><p>Ensure that macOS devices meet enterprise security standards.</p><p>Apply OS patches and security updates in coordination with IT security teams.</p><p>Monitor compliance using endpoint management dashboards and audit logs.</p><p>Track Apple hardware inventory, manage asset tags, and coordinate device returns and replacements.</p><p>Maintain accurate records in ServiceNow or equivalent ITSM platforms.</p><p>In addition to supporting the Apple environment, assist end users with company laptops.</p><p>Perform incident ticket processes, responding to assigned tickets (routine and urgent) within the timeframe specified by the service level agreement and working through issues to resolution. Maintain appropriate documentation within the incident system as determined </p>
We are in the service industry, located in West Long Branch, New Jersey, United States, and we're on the lookout for a Product Support Specialist. In this role, you will be responsible for providing top-notch support to our customers, troubleshooting technical issues, and enhancing the overall user experience of our logistics automation platform.<br><br>Responsibilities:<br>• Handle technical support tickets, with a focus on product-related concerns.<br>• Deliver high-quality product support to customers, addressing inquiries related to our platform.<br>• Utilize SQL queries to delve into customer data and investigate issues.<br>• Aid customers in understanding product features, best practices, and technical configurations.<br>• Collaborate with the development team to identify, escalate, and rectify software bugs.<br>• Work hand-in-hand with product managers, engineers, and customers to elevate the user experience.<br>• Develop and upkeep support documentation to streamline troubleshooting processes.<br>• Contribute to improving the platform by providing valuable feedback from customers.
<ul><li>Product Development: Partner with the data science team to conceptualize, develop, and refine cutting-edge data analytics products tailored to specific engineering domains.</li><li>Sales Enablement: Collaborate with the sales team to articulate product value, address customer needs, and drive sales to advanced technical SMEs/PHDs</li><li>Customer Success: Provide comprehensive technical support, training, and onboarding to ensure customer satisfaction and product adoption.</li><li>Market Intelligence: Conduct market research, analyze competitive landscapes, and identify opportunities for product enhancement and expansion.</li><li>Product Documentation: Develop clear and concise product documentation, including user guides, process flows, and use cases.</li></ul><p><br></p>
We are looking for an experienced IT Service Desk Administrator to join our team in New York, New York. In this Contract-to-Permanent role, you will provide technical support and troubleshooting for end-users, ensuring smooth operation of IT systems and devices. This position requires a strong background in desktop support, network troubleshooting, and a variety of IT tools and platforms.<br><br>Responsibilities:<br>• Provide comprehensive technical support for hardware, software, and network-related issues.<br>• Manage and resolve tickets through the ServiceNow platform, ensuring timely follow-up and resolution.<br>• Troubleshoot and support mobile devices, including Apple and Android systems.<br>• Perform network troubleshooting to identify and resolve connectivity issues.<br>• Administer and maintain Active Directory, including user account management.<br>• Support and maintain printers, ensuring functionality and addressing any technical problems.<br>• Assist in the setup, configuration, and maintenance of Microsoft products and applications.<br>• Follow ITIL processes to deliver high-quality service management.<br>• Collaborate with team members to improve IT support processes and end-user satisfaction.
General Tasks<br><br>• Provide 1st & 2nd level Infrastructure support of all incidents and service requests of all IT systems/services.<br>• IT Infrastructure support via remote control, telephone, and deskside support<br>Provide floor walking support to the firm on a rotating basis and log all incidents and requests that arise through floor walking<br>• Support international offices with equivalent services<br>• Participation in an On-Call rota for out of hours and holiday support<br>• Accurate ticket logging of all IT incidents and service requests whilst managing individual ticket queue within the Service Management solution<br>• End to end ownership of all IT tickets including being responsible for all communication and the technical resolution<br>• Follow the escalation process to ensure a consistent and detail oriented IT support service is offered to the firm<br>• Carry out Root Cause analysis to understand why an issue occurred and create applicable knowledge base articles that are beneficial to the Engineering Team & the user population.<br>• Manage all end user administration for onboarding/offboarding requests etc<br>• Participate in time sensitive Projects either individual or as part of a Team.<br>• Communicate upcoming Firm-wide IT initiatives to user population.<br>• Management and support of mobile devices, laptops, remote working, user administration<br>• Monitoring and Support of Firm Events (internally and externally)<br>• Planning and initiating connection to international offices via Zoom video conferencing systems for meetings and interviews
We are looking for a dedicated Desktop Support Analyst to join our team in Robbinsville, New Jersey. This role is essential in ensuring smooth technology operations, providing mentorship, and delivering exceptional technical support during emergencies. The ideal candidate is a proactive problem-solver who thrives in a dynamic environment and is willing to work flexible hours to meet organizational needs.<br><br>Responsibilities:<br>• Maintain and enhance network and security systems to ensure optimal performance and reliability.<br>• Provide consistent support for hardware and software across multiple locations.<br>• Collaborate with the IS& T Manager to align technical operations with business strategies.<br>• Mentor and guide the Deskside Support Specialist to foster their growth and effectiveness.<br>• Respond promptly to critical on-call support needs, including nights and weekends.<br>• Troubleshoot and resolve technical issues efficiently to minimize downtime.<br>• Implement configuration management practices to streamline technology processes.<br>• Manage and support Active Directory accounts and permissions.<br>• Ensure proper backup procedures are in place and functioning effectively.<br>• Utilize expertise in Cisco, Citrix, and Dell technologies to address system-related challenges.
<p>Are you passionate about finance and searching for a fulfilling career? Our growing NYC client is seeking a <strong>Finance Specialist</strong> to join their dynamic team. The Finance Specialist will work cross-functionally with finance, technology, and compliance to manage funding and improve financial operations across the network. In this highly collaborative role, you’ll be responsible for invoicing cycles, ensuring accuracy of data systems, analyzing key metrics and implementing new policies and procedures. You’ll work closely with various locations to streamline reporting as well as provide leadership with key recommendations to enhance the flow of information, thereby building a “best in class” financial operation. This is an exciting opportunity for a finance professional looking to grow their career while making a meaningful impact alongside a team of dedicated and passionate colleagues. If interested, please send resume to Kristin.Kelleher@RobertHalf with subject line ‘Finance Specialist’.</p>
We are looking for an organized and customer-focused Front Desk Coordinator to join our team on a contract basis in Forest Hills, New York. In this role, you will serve as the first point of contact for visitors and callers, ensuring smooth communication and detail-oriented service in a healthcare environment. This is an excellent opportunity to contribute to a dynamic team while delivering exceptional front desk support.<br><br>Responsibilities:<br>• Greet and assist visitors with a welcoming and detail-oriented demeanor.<br>• Manage incoming calls using a multi-line phone system, ensuring timely and accurate responses.<br>• Coordinate concierge services to address patient and visitor needs efficiently.<br>• Handle general receptionist duties, including scheduling and maintaining records.<br>• Operate a switchboard system for up to 10 lines, directing calls appropriately.<br>• Provide clear and courteous communication to resolve inquiries or concerns.<br>• Maintain a clean and organized reception area to uphold a detail-oriented appearance.<br>• Collaborate with internal staff to support daily operational needs.<br>• Ensure confidentiality and accuracy when handling sensitive information.
<p>Are you a warm, personable, and organized professional with excellent interpersonal skills? Our client is looking for a <strong>Receptionist</strong> to be the welcoming face of their organization. In this role, you will be the first point of contact for visitors and clients, delivering exceptional service while managing key front desk responsibilities.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Greet and assist visitors and clients, ensuring a positive and professional first impression </li><li>Answer and direct phone calls using a multi-line phone system with professionalism and accuracy </li><li>Manage daily office operations, including sorting and distributing mail, managing incoming/outgoing packages, and maintaining the reception area </li><li>Schedule appointments, manage conference room bookings, and support administrative staff as needed </li><li>Respond to general inquiries via phone, email, and in-person communication.</li><li>Maintain confidentiality while managing sensitive documents and information.</li><li>Assist with occasional clerical tasks such as data entry or document preparation.</li></ul><p><br></p>
<p>Payroll Specialist</p><p>Growing, Employee-Friendly Company | Bergen County, NJ</p><p><br></p><p>My client is a fast-growing and employee-focused organization in Bergen County seeking a detail-oriented and collaborative Payroll Specialist to join our team. This role is ideal for someone who enjoys working in a supportive environment, values accuracy, and thrives in a fast-paced setting.</p><p><br></p><p>Key Responsibilities</p><p>• Process employee changes in Ceridian Dayforce (transfers, promotions, rate changes, address updates, tax withholdings).</p><p>• Manage and maintain all wage garnishments (child support, tax levies, income executions).</p><p>• Run and distribute payroll reports (monthly, bi-weekly, weekly) to personnel and union offices.</p><p>• Audit and maintain accuracy of employee payroll data in Dayforce.</p><p>• File, scan, and archive payroll documents in line with company retention policies.</p><p>• Assist with union billing and ensure 401(k) compliance.</p><p>• Support departmental and external audits.</p><p>• Troubleshoot and resolve payroll-related issues.</p><p>• Provide departmental coverage as needed.</p><p>• Stay current on federal and state wage, hour, and tax laws, as well as collective bargaining agreements.</p><p>• Contribute to team projects, strategic initiatives, and process improvements.</p><p><br></p><p><br></p>
<p>We are offering an exciting opportunity in the Wholesale Distribution industry, specifically for a Network Administrator. As a Network Administrator, you'll be involved in a variety of tasks, including network and security management, database administration, and other duties involving IT asset management and compliance.</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Overseeing network security, including the development and maintenance of network configurations.</p><p>• Handling network performance issues and ensuring accessibility for users.</p><p>• Implementing network security controls as needed.</p><p>• Managing site-to-site VPNs as part of the network and security tasks.</p><p>• Installation, configuration, and maintenance of DBMS such as MySQL, SQL Server, Progress, and Oracle.</p><p>• Conducting regular database backups, recovery, and maintenance to ensure data integrity.</p><p>• Monitoring database performance and optimizing queries to enhance efficiency.</p><p>• Implementing and overseeing database security measures.</p><p>• Troubleshooting any database-related issues and providing technical support for users.</p><p>• Participating in Help Desk Operations, including supervision, scheduling, and remediation actions.</p><p>• Managing IT assets, including hardware, software, and equipment.</p><p>• Ensuring compliance with software licensing, policies, and procedures.</p><p>• Keeping up with emerging products, services, and protocols to assess potential installation and/or impact.</p>
We are offering an exciting opportunity for a Full Stack Developer to join our team in the Financial Services industry, based in Princeton, New Jersey. In this role, you will be deeply involved in the design, development, and implementation of systems that support various complex operational functions. You will also have a direct collaboration with business users, providing hands-on application development and ensuring high-quality and efficient web applications.<br><br>Responsibilities:<br>• Collaborate directly with business users for the analysis and assessment of business and system requirements across various functional disciplines.<br>• Design, develop and implement systems that support trading, help desk, surveillance, clearing, business intelligence, finance, and other complex middle and back office operational systems.<br>• Participate in hands-on application development, demonstrating a strong desire to be in-the-code.<br>• Define the back-end REST APIs for the features of the services being built.<br>• Employ your expertise in core Java and JEE technologies, and your in-depth knowledge of one or more application frameworks such as Spring Boot.<br>• Utilize your skills in web development tools and languages such as Angular, HTML5, CSS, and Javascript.<br>• Work on complex database design and SQL tasks.<br>• Handle Linux and shell scripting tasks.<br>• Work with the team to define test cases, and write unit, integration, and end-to-end tests.<br>• Adhere to industry-standard architecture design methodologies and processes.<br>• Display strong written and oral communication skills, being self-directed and motivated to work in a fast-paced team-oriented environment.
We are looking for a detail-oriented Accounts Receivable Specialist to join our team in Forest Hills, New York on a contract basis. This role is integral to managing insurance payments, reconciling financial transactions, and supporting administrative tasks in a fast-paced healthcare environment. If you thrive in a dynamic setting and have a passion for accuracy and organization, we encourage you to apply.<br><br>Responsibilities:<br>• Process incoming mail, including insurance payments, explanation of benefits (EOBs), and medical record requests, ensuring proper sorting and scanning.<br>• Address issues related to misdirected or returned mail to maintain efficient workflow.<br>• Record incoming payments such as checks, electronic funds transfers (EFTs), and credit card transactions with precision.<br>• Deposit checks and handle credit card payments promptly and accurately.<br>• Reconcile daily activity from multiple credit card merchant accounts against receipts and front desk reports.<br>• Cross-check patient and insurance information to ensure the accuracy of financial transactions.<br>• Download banking activity and align deposits with internal records for seamless reconciliation.<br>• Enter and upload financial data, including cash receipts, into NetSuite accounting software.<br>• Operate office equipment such as scanners and copy machines to support daily administrative tasks.<br>• Assist the accounting team with additional administrative duties as needed.
