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7 results for Help Desk Analyst Iii in New York, NY

Help Desk Analyst I

Ridgefield, CT
onsite
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a skilled Help Desk Analyst I to join our team on a contract basis in Ridgefield, Connecticut. In this role, you will provide technical support and excellent customer service to clients, ensuring the smooth operation of computer systems and networks. If you thrive in a fast-paced environment and have a strong foundation in troubleshooting and IT support, we encourage you to apply. Responsibilities: • Deliver attentive and courteous customer service to clients, addressing technical inquiries effectively. • Diagnose and resolve technical issues efficiently using a ticketing system. • Provide support for client networks and technologies, including Windows operating systems, Office 365, Azure, and mobile devices. • Conduct routine maintenance on PCs, peripherals, and printers to ensure optimal performance. • Manage disaster recovery backup solutions, ensuring data integrity and security. • Escalate unresolved issues to appropriate teams or personnel as necessary. • Communicate with clients to keep them informed about incident progress, upcoming changes, and potential outages. • Collaborate with vendors and partners to resolve complex client issues. • Document resolutions thoroughly for scalability and future reference. • Assist the Proactive team with technical services and project-related support tasks.
2026-04-30T00:00:00Z

Help Desk Analyst

New York, NY
onsite
Temporary / Contract
33.25 - 38.5 USD / Hourly
We are looking for an experienced Help Desk Analyst to support end users in a fast-paced asset management environment in New York, New York. This Long-term Contract position focuses on delivering reliable technical assistance across hardware, software, and enterprise workplace tools while ensuring a high standard of service. The ideal candidate brings strong troubleshooting ability, hands-on support experience, and a customer-focused approach to resolving day-to-day technical issues. Responsibilities: • Provide responsive technical support for employees by diagnosing and resolving issues related to desktops, laptops, mobile devices, and peripheral equipment. • Manage and track incidents and service requests through ServiceNow ITSM, ensuring timely updates, accurate documentation, and effective resolution. • Support user access and identity-related needs, including account assistance and authentication troubleshooting within Okta and Microsoft 365 environments. • Configure, deploy, and maintain endpoint devices using Intune and other enterprise management tools to meet operational and security standards. • Troubleshoot hardware and software problems across Windows, Mac, and mobile platforms, escalating complex issues when necessary. • Assist users with Microsoft Office 365 applications and collaboration tools to minimize disruption and maintain productivity. • Perform hands-on support for computer hardware, including setup, replacement, diagnostics, and break-fix activities for end-user equipment. • Collaborate with internal technology teams and external vendors to resolve recurring issues and improve the overall support experience.
2026-04-28T00:00:00Z

Desktop Support Analyst

New York, NY
onsite
Temporary / Contract
30.4 - 35.2 USD / Hourly
We are looking for a Desktop Support Analyst to deliver hands-on technical support for employees in New York, New York. This Long-term Contract position is ideal for someone who enjoys resolving user issues, maintaining reliable workstation performance, and providing responsive service across a fast-paced work environment. The role will support day-to-day desktop operations, assist remote and international teams, and contribute to a consistent, high-quality end-user experience. Responsibilities: • Deliver first- and second-line technical assistance for hardware, software, and infrastructure-related incidents and service requests across the organization. • Provide in-person floor support on a rotating schedule, assisting employees directly and ensuring all requests are properly recorded in the service management system. • Take full ownership of assigned tickets from initial intake through final resolution, including user updates, troubleshooting, and timely closure. • Support colleagues in international offices by providing remote assistance that aligns with established service standards and response expectations. • Follow defined escalation procedures to route complex issues appropriately and maintain dependable support delivery. • Investigate recurring technical problems, identify underlying causes, and create clear knowledge documentation for both engineers and end users. • Administer user lifecycle activities such as onboarding, offboarding, account support, and related end-user access tasks. • Configure, maintain, and troubleshoot laptops, desktop hardware, mobile devices, remote access tools, and Windows 10 workstation environments. • Assist with event technology support and coordinate Zoom-based meeting and interview connections with domestic and international participants. • Participate in after-hours on-call coverage and contribute to time-sensitive projects and organization-wide IT communications as needed.
2026-04-23T00:00:00Z

Network Engineer III

Great Neck, NY
onsite
Temporary / Contract
42 - 47 USD / Hourly
Position OverviewWe are seeking a Senior Network Engineer to support a mission‑critical government environment in Kings Point, NY. This onsite role requires hands‑on expertise designing, implementing, maintaining, and troubleshooting enterprise‑level network infrastructure in a structured and regulated setting.The ideal candidate is technically strong, detail‑oriented, and comfortable working in a secure customer‑facing environment. Key Responsibilities<ul><li>Design, implement, configure, and maintain LAN, WAN, DMZ, and wireless networks</li><li>Provide Level 2 and Level 3 network and systems support</li><li>Configure, test, and maintain Cisco switches and routers</li><li>Design, plan, and optimize enterprise wireless networks</li><li>Support Aruba wireless and Network Access Control (NAC) architecture</li><li>Configure and manage firewalls, VPNs, and network access security tools</li><li>Support Nutanix Prism and Acropolis Hypervisor</li><li>Administer Active Directory and Group Policy in Windows Server and Windows 11 environments</li><li>Develop and implement PowerShell scripts for automation</li><li>Create and maintain detailed technical documentation</li><li>Ensure compliance with NIST and FISMA standards</li><li>Collaborate cross‑functionally to improve stability, performance, and security</li></ul>
2026-04-28T00:00:00Z

Financial Analyst III

New York, NY
onsite
Temporary / Contract
55 - 57 USD / Hourly
We are looking for a highly skilled Financial Analyst III to join our team in New York, NY This is a long-term contract position offering the opportunity to contribute to a dynamic and rapidly expanding business. In this role, you will collaborate with cross-functional teams to analyze, optimize, and support strategic initiatives that drive operational efficiency and customer satisfaction. If you thrive in a fast-paced environment and have a passion for financial analysis and decision-making, we encourage you to apply. Responsibilities:• Develop and maintain comprehensive financial models to support strategic decision-making and business performance analysis.• Collaborate with cross-functional teams to provide financial insights and recommendations for new projects and initiatives.• Monitor and report on key financial metrics, identifying trends and opportunities for improvement.• Support labor planning and pricing strategies to optimize costs and enhance customer quality.• Simplify and improve financial tools and processes to increase efficiency across teams.• Provide guidance to stakeholders on financial trade-offs and business priorities in complex and ambiguous scenarios.• Conduct ad hoc financial analysis to address specific business challenges and opportunities.• Partner with leadership to evaluate and prioritize projects, ensuring alignment with organizational goals.• Influence senior leaders through data-driven insights and actionable recommendations.• Identify and address operational defects proactively, driving process improvements
2026-04-28T00:00:00Z

Data Reporting Analyst

Robbinsville, NJ
onsite
Temporary / Contract
23.75 - 27.5 USD / Hourly
Data Reporting AnalystWe are seeking a Data Reporting Analyst to support business reporting and data visualization initiatives. This role will focus on building and maintaining dashboards that provide insight into operational performance, SLAs, and KPIs. The position is an ongoing contract with potential for conversion and follows a hybrid work schedule.Responsibilities<ul><li>Design, develop, and maintain Power BI dashboards to support business and IT reporting needs</li><li>Analyze and interpret data to track SLAs, KPIs, and operational performance</li><li>Partner closely with the IT Director to review trends, metrics, and reporting requirements</li><li>Ensure data accuracy, consistency, and usability across reports and dashboards</li><li>Support ongoing reporting enhancements and ad-hoc data analysis requests</li></ul>
2026-04-20T00:00:00Z

Data Warehouse Analyst

Princeton, NJ
onsite
Permanent / Full Time
70000 - 80000 USD / Yearly
We are looking for a skilled Data Warehouse Analyst to join our team in New Jersey. In this role, you will transform logistics challenges into actionable insights through advanced data analysis and reporting. By collaborating with cross-functional teams, you will play a pivotal role in enhancing operational efficiency and driving key business decisions. Responsibilities:• Collaborate with Operations, Transportation, and Finance teams to establish and refine KPIs that drive logistics and fulfillment performance.• Develop and optimize labor planning and forecasting models for warehouse and delivery operations, partnering closely with recruitment teams.• Analyze distribution and fulfillment data to uncover performance trends and identify cost-saving opportunities.• Design and maintain dashboards and reports to provide real-time insights into logistics metrics, including delivery times, warehouse productivity, and route optimization.• Automate reporting processes to improve accuracy and timeliness of operational data.• Continuously enhance data integrity and streamline workflows to optimize logistics operations.• Work on data modeling and warehousing projects to support scalable analytics and reporting solutions.• Partner with stakeholders to deliver clear and actionable insights to improve decision-making processes.• Investigate and implement tools and techniques to improve overall business intelligence capabilities.
2026-04-30T00:00:00Z