We are looking for an experienced Customer Success Manager to oversee the successful integration and use of our AI-powered delivery platform. In this role, you will guide customers through onboarding, implementation, and optimization processes while acting as a trusted advisor to ensure they achieve measurable business outcomes. You will collaborate closely with cross-functional teams to enhance workflows, address challenges, and drive customer satisfaction.<br><br>Responsibilities:<br>• Facilitate onboarding sessions to help customers configure the platform within their existing systems and workflows.<br>• Provide guidance on AI copilot setup and workflow optimization to ensure seamless implementation.<br>• Develop personalized rollout strategies tailored to each customer’s needs and team structures.<br>• Deliver training sessions to familiarize users with AI-driven tools, including automated requirements capture and real-time synchronization.<br>• Assist customers in integrating the platform with their internal systems and historical data sources.<br>• Build and nurture strong relationships with solution engineers, system integrators, and services teams focused on quality and detail.<br>• Advocate for customer feedback to influence product enhancements and roadmap development.<br>• Diagnose and resolve technical or process-related issues, collaborating with engineering teams as necessary.<br>• Monitor adoption metrics and recommend workflow improvements or new features to maximize customer success.<br>• Create detailed success plans, quarterly business reviews, and actionable insights to drive retention and account growth.
We are looking for an experienced Director to join our Media Analytics & Customer Success team in Pearl River, New York. In this role, you will lead strategic initiatives that drive client success by combining data-driven insights with advanced media analytics. You will collaborate with cross-functional teams to deliver impactful solutions for a diverse portfolio of clients across multiple media channels.<br><br>Responsibilities:<br>• Develop and oversee the implementation of measurement frameworks, campaign data strategies, and media testing plans to optimize client campaigns.<br>• Act as a senior analytics lead for key accounts, translating complex performance data into actionable strategies and communicating insights to executive-level stakeholders.<br>• Enhance media analytics offerings by identifying links between performance metrics and variables such as touchpoints, geography, creative sequencing, and channel placement.<br>• Design and manage advanced reporting solutions using tools like Tableau, Datorama, and Excel to deliver clear and visually engaging campaign insights.<br>• Analyze diverse data sources, including first-party and third-party data, ad server logs, and market research, to uncover insights that refine marketing strategies.<br>• Provide leadership and mentorship to a team of analysts, setting annual goals, conducting performance reviews, and refining team structure to achieve optimal results.<br>• Collaborate with internal teams such as Client Services, Data Science, and Business Intelligence to identify and implement the best solutions for client needs.<br>• Lead client-facing discussions, offering thought leadership and strategic guidance to ensure alignment with business objectives.<br>• Stay updated on industry trends and innovations to continuously evolve analytics strategies and practices.
<p>We are looking for a dedicated Account Manager to join our team in New Jersey. This role involves managing client relationships, driving business growth, and ensuring customer satisfaction. The ideal candidate will bring a strong understanding of account management practices and a passion for building successful partnerships.</p><p><br></p><p>Responsibilities:</p><p>• Manage a portfolio of client accounts, ensuring their needs are met and expectations exceeded.</p><p>• Develop and nurture strong relationships with clients to foster trust and long-term collaboration.</p><p>• Handle inbound inquiries and provide solutions that align with client goals.</p><p>• Identify opportunities to upsell or cross-sell products and services to enhance revenue.</p><p>• Collaborate with internal teams to ensure seamless communication and delivery of services.</p><p>• Monitor account performance and provide regular updates to clients.</p><p>• Resolve client issues promptly, ensuring a high level of satisfaction.</p><p>• Prepare and deliver presentations or reports tailored to client requirements.</p><p>• Stay informed about industry trends to provide clients with valuable insights.</p><p>• Maintain accurate records of interactions and transactions within the CRM system.</p>
- hybrid; 4 days onsite; 1 day remote<br>- contract, potential for hire <br>- dress code: business casual <br>- parking: free <br>- schedule: Monday-Friday, 9am-5pm (standard business hours are between 8:30am-5pm)<br><br>Job Summary: The Key Account Coordinator and Sales Support Specialist will serve as a developmental role within the Sales function team and will be responsible for connecting with existing and potential customers in order to engage and create a service focused relationship. This role will consist largely of partnering with the sales team and offer support on inside sales activities such as coordination of cargo forecasts and deliveries, prioritization and allocation of vessel space and maintaining customer contracts, tariffs and schedules. Also responsible for cargo quality improvement and customer damage claims. In addition, and as support to outside sales, the Sales Support Specialist will visit to client’s sites and have direct interactions with key stakeholders of our customers in order to understand the customers' needs, inform customers about the Company's offerings, and make suggestions for how the Company's services can effectively suit the customer’s needs.<br><br>Job Responsibilities: <br>• Maintain and initiate contact with existing working level customers to coordinate cargo deliveries.<br>• Maintain accurate customer profiles and files. Share with overseas MOL RORO sales groups.<br>• Review and process new customer registration forms to ensure all required information is complete and accurate.<br>• Review monthly tonnage plans with LM and KAM. Develop optimal plans to effectively serve the customer.<br>• Assist KAM in developing regional sales plans with target accounts and coordinate with overseas MOL RORO sales groups.<br>• Work toward achieving and exceeding individual and group sales budgets (revenue, vehicle volume, and PL.)<br>• Utilize LM data & create and distribute accurate scheduling to existing and future customer base.<br>• FMC filing (Spot and Service contract)<br>• Maintenance of service contract rate list sheet and send to relevant party when changes are made. <br>• Maintain accurate mafi trailer forecasts and distribute same with operations and LM.<br>• Collect information from various media and new sources and share with overseas MOL RORO sales groups.<br>• Oversee pricing requests from MOL website, LM, and Key Account Managers<br>• Responsible for PCC.net contract & tariff creation and maintenance. <br>• Provide assistant for investigation of Account Receivable maintenance and resolving invoice discrepancies.<br>• Provide creative communication and solutions between accounts and the Company<br>• Promote teamwork with primary booking office and primary documentation office as well as overseas MOL<br>RORO sales groups.<br>• Distribute weekly schedules to customers.<br>• Keep customer account records up to date and coordinate with Customer Service to track and follow up on overdue invoices. <br>• Provide support and coverage for the customer service representative during their absence.<br><br><br>Sales Support,Sales Support,,Sales Support,Sales Support,,,Sales Support,Sales S
<p>We are looking for a skilled Product Manager to join our team. In this role, you will drive product innovation and development to ensure competitiveness in the banking industry. You will oversee the lifecycle of various products while aligning strategies with customer needs and industry trends.</p><p><br></p><p>Responsibilities:</p><p>• Develop and implement annual product roadmaps to enhance market competitiveness and drive portfolio growth.</p><p>• Define and monitor program KPIs to measure success and guide strategic decisions.</p><p>• Create marketing campaigns and communication plans to support product launches and customer engagement.</p><p>• Manage the entire product lifecycle, including business case development, compliance, reporting, and change management.</p><p>• Conduct industry research to understand customer behavior, portfolio performance, and emerging trends.</p><p>• Share insights on market developments and regulatory changes with management to inform decision-making.</p><p>• Collaborate with cross-functional teams to ensure timely and effective execution of product strategies.</p><p>• Produce standard management reports to track progress and identify areas for improvement.</p><p>• Ensure all product strategies align with regulatory requirements and compliance standards.</p>
<p>We are looking for an experienced Property Accountant to join our team in New York, New York. This contract-to-permanent position offers an opportunity to contribute to the financial success of our organization by overseeing property-related accounting tasks and ensuring compliance with established standards. The ideal candidate will possess a strong background in property accounting and demonstrate expertise in financial reconciliation, reporting, and analysis.</p><p><br></p><p>Responsibilities:</p><p>· Reconcile bank statements monthly. </p><p>· Journalize various expenses monthly. </p><p>· Review the general ledger for inaccuracies monthly. </p><p>· Ensure subsidiary ledgers match the trial balance. </p><p>· Produce monthly reports. </p><p>· Process security deposits. </p><p>· Enter adjusting journal entries. </p><p>· Assist with year-end close and audit preparation.</p><p>· Oversees payroll processes</p><p>· Guides accounting team members on various task and inquiries</p>
<p>We are looking for an ambitious and results-driven Outbound Sales Representative to join our client's team in New York, New York. This position is ideal for individuals with a passion for outbound sales and a talent for building strong client relationships. As part of a dynamic environment, you will focus on developing new business opportunities and achieving measurable sales goals. This position is base plus commission.</p><p><br></p><p>Responsibilities:</p><p>• Proactively identify and pursue new business opportunities to establish a strong sales pipeline.</p><p>• Build and maintain lasting relationships with clients across various industries, including wholesalers, promotional companies, and e-commerce businesses.</p><p>• Conduct thorough research on potential clients to assess feasibility based on product dimensions, quantities, pricing, and profitability.</p><p>• Collaborate with internal teams to create pricing strategies and tailor sales pitches for optimal deal closure.</p><p>• Develop innovative outreach strategies to target high-value prospects and drive sales growth.</p><p>• Maintain detailed records of sales activities, client interactions, and progress toward targets.</p><p>• Regularly meet with clients in the local area to strengthen partnerships and explore new opportunities.</p><p>• Leverage industry trends and market insights to identify sectors for business expansion.</p><p>• Work independently to achieve and exceed sales goals while adhering to company standards.</p><p><br></p><p>If this person is you, please apply directly to victoria.iacoviello@roberthalf</p>
We are looking for a skilled Project Manager with expertise in shopper marketing and experiential projects to join our team in Farmingdale, New York. This role involves overseeing complex initiatives such as 3D designs, window displays, pop-ups, and experiential events tailored to high-end clientele. The ideal candidate will bring creativity, organization, and leadership to ensure successful project execution from start to finish.<br><br>Responsibilities:<br>• Manage end-to-end project lifecycle for experiential campaigns, including planning, execution, and delivery.<br>• Collaborate with designers and vendors to create visually impactful 3D displays and window installations.<br>• Coordinate with clients to understand their goals and translate them into innovative experiential marketing solutions.<br>• Supervise budgets, timelines, and resources to ensure projects are delivered on schedule and within financial constraints.<br>• Oversee production and installation processes to guarantee high-quality results.<br>• Build and maintain strong relationships with clients, ensuring satisfaction and repeat business.<br>• Lead cross-functional teams to ensure seamless communication and project alignment.<br>• Identify and resolve challenges proactively to maintain project momentum.<br>• Ensure compliance with brand guidelines and experiential marketing standards.<br>• Create detailed reports and presentations to summarize project outcomes and performance metrics.
We are looking for a success-driven and highly organized Event Coordinator to oversee the planning and execution of various events in New York, New York. This long-term contract position calls for a creative individual who excels at managing multiple responsibilities and delivering exceptional event experiences. The ideal candidate will thrive in a collaborative environment while maintaining strong attention to detail and meeting deadlines.<br><br>Responsibilities:<br>• Develop comprehensive event plans, including venue arrangements, logistics, catering, and entertainment.<br>• Collaborate with vendors, clients, and team members to ensure all aspects of the event run smoothly.<br>• Monitor event budgets and timelines to ensure projects stay within financial and scheduling constraints.<br>• Build and maintain positive relationships with clients, understanding their needs and providing regular updates on event progress.<br>• Supervise on-site event setup, execution, and teardown to guarantee seamless operations.<br>• Address unforeseen issues during events, delivering prompt and effective solutions.<br>• Collect feedback from attendees and stakeholders post-event to evaluate success and identify areas for improvement.<br>• Maintain accurate records and documentation for each event to support future planning.<br>• Utilize event management software to streamline planning and coordination tasks.<br>• Ensure guest satisfaction by providing excellent service and support during events.
<p>We are looking for an experienced Controller to join a dynamic wealth management firm. This position offers an exciting opportunity to oversee the accounting function while contributing to strategic initiatives for the firm. Ideal candidates are detail-oriented, proactive professionals with expertise in public accounting and a passion for delivering high-quality financial services.</p><p><br></p><p>Qualified applicants can apply by sending your resume to Joe Ciavardini via LinkedIn or email me at joe.ciavardini@roberthalf</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily accounting operations, including accounts payable, accounts receivable, general ledger management, and bank reconciliations.</p><p>• Prepare accurate monthly, quarterly, and annual financial statements for executive review.</p><p>• Develop and manage budgets and cash flow projections to ensure financial stability.</p><p>• Coordinate tax documentation and filings while ensuring compliance with applicable regulations.</p><p>• Strengthen internal controls and optimize accounting procedures to enhance operational efficiency.</p><p>• Maintain compliance with regulatory requirements, including tracking updates and implementing best practices.</p><p>• Collaborate with the team to provide financial planning, tax coordination, and accounting services to high-net-worth clients.</p><p>• Contribute to system improvements and process enhancements to support the firm’s growth.</p><p>• Assist leadership with ad hoc financial analysis and special projects as needed.</p><p>• Provide strategic guidance on regulatory risks and compliance practice</p>
<p>Base 50K – 60K plus Commission </p><p><br></p><p>benefits</p><ul><li>flexibility</li><li>401k</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Manage sales.</li><li>Identify and pursue new business opportunities through proactive outreach.</li><li>Attend networking events.</li><li>Collaborate with the marketing team for event setup and lead generation support.</li><li>Maintain strong client relationships and deliver exceptional customer service.</li><li>Achieve and exceed sales targets through strategic planning and execution.</li><li>Provide regular updates on pipeline and territory performance.</li><li>Represent the company professionally at all times.</li></ul><p><br></p>
<p>We are looking for a skilled Controller with extensive experience in Microsoft Dynamics Great Plains to join our client's team. This contract position offers an exciting opportunity to address post-implementation challenges, collaborate closely with a dynamic team, and contribute to essential financial operations. If you are detail-oriented and passionate about optimizing processes, this role is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Manage and optimize financial modules within Microsoft Dynamics Great Plains, including Accounts Payable, Accounts Receivable, General Ledger, Fixed Assets, and Bank Reconciliation.</p><p>• Troubleshoot and resolve post-implementation issues in Dynamics GP to ensure seamless functionality.</p><p>• Perform month-end close activities and ensure accurate financial reporting and reconciliation.</p><p>• Collaborate with team members to streamline financial processes and improve operational efficiency.</p><p>• Analyze and resolve discrepancies in financial data, ensuring compliance with industry standards and regulations.</p><p>• Prepare and review journal entries to maintain the integrity of financial records.</p><p>• Support audits and provide documentation for compliance and reporting purposes.</p><p>• Offer insights and recommendations for system improvements and enhancements.</p><p>• Maintain detailed records and ensure accuracy in all aspects of financial management.</p><p>• Contribute to the success of key financial projects within the organization.</p>
