<p>We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role involves leveraging technical and functional expertise to optimize ERP and CRM systems while providing training and support to end-users. The ideal candidate will be skilled in streamlining processes, enhancing system functionality, and fostering effective communication between technical teams and stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Collaborate with stakeholders to gather and analyze business requirements for ERP and CRM systems.</p><p>• Configure and customize ERP and CRM platforms to meet organizational needs.</p><p>• Develop and implement client-side scripting solutions to enhance system performance.</p><p>• Create and maintain comprehensive documentation, including Business Requirement Documents.</p><p>• Provide training to end-users and support teams to ensure effective utilization of systems.</p><p>• Manage API development and integration to streamline data exchange between platforms.</p><p>• Conduct regular system reviews to identify areas for improvement and implement necessary changes.</p><p>• Offer technical and functional support to resolve system-related issues promptly.</p><p>• Work closely with cross-functional teams to align system capabilities with business goals.</p><p>• Ensure compliance with configuration management standards and best practices.</p>