<p>We are looking for an experienced Sales Manager to lead and oversee our sales operations in the Tinton Falls, New Jersey area. This role involves managing a dynamic team, driving revenue growth, and fostering strong relationships with key accounts. The ideal candidate will bring technical knowledge, exceptional communication skills, and a strategic mindset to support our organization’s continued success in the specialty film capacitor industry.</p><p><br></p><p>This role is salary based only *** No commission</p><p>Onsite in Tinton Falls, NJ. Mon-Fri</p><p><br></p><p>Responsibilities:</p><p>• Lead and manage the sales team to achieve organizational goals and sales targets.</p><p>• Develop annual sales plans and quotas for territories and regions, forecasting sales volumes and profit margins for both existing and new products.</p><p>• Monitor market trends, competitor activities, and economic factors to maintain optimal product mix, sales volume, and pricing strategies.</p><p>• Build and maintain strong relationships with existing accounts while identifying and pursuing new customer opportunities.</p><p>• Collaborate with engineering teams to align product design with customer requirements and purchasing strategies.</p><p>• Provide industry insights to support research and development initiatives and marketing strategies.</p><p>• Organize and deliver technical seminars or presentations at key customer accounts to showcase product capabilities.</p><p>• Conduct regular sales forecasts and reviews with management, making adjustments to targets as necessary.</p><p>• Ensure timely communication and coordination between sales, engineering, and purchasing teams.</p><p>• Travel up to 30% as required to meet with clients and attend industry events</p>
<p>We are looking for an experienced and driven Sales Supervisor to lead and inspire a team of call center representatives in Parsippany, New Jersey. This role requires a strong leader who can oversee daily operations, improve team performance, and ensure exceptional customer experiences. If you thrive in a fast-paced environment and have a passion for customer service excellence, this position is an excellent fit for you.</p><p><br></p><p>Responsibilities:</p><p>• Supervise and motivate a team of call center representatives, fostering a positive work environment and high team morale.</p><p>• Establish clear performance goals and provide ongoing coaching and feedback to team members.</p><p>• Monitor and analyze key performance metrics to identify areas for improvement and optimize team productivity.</p><p>• Ensure adherence to call center policies and procedures while promoting best practices.</p><p>• Address escalated customer concerns and deliver effective solutions to maintain satisfaction.</p><p>• Collaborate with the training department to design and implement comprehensive training programs for new and existing staff.</p><p>• Drive sales growth and improve customer retention by equipping representatives with the necessary tools and knowledge.</p><p>• Conduct regular performance evaluations and develop individualized growth plans for team members.</p><p>• Prepare and present detailed reports on call center performance to senior management.</p><p>• Work cross-functionally with departments such as marketing, operations, and IT to ensure seamless coordination of call center activities.</p>
We are looking for a Regional Sales Engineer to lead revenue growth efforts within a designated geographic region. This role blends technical expertise with sales proficiency to support OEMs, contract manufacturers, and distribution partners throughout the design and procurement process. The ideal candidate will excel at identifying opportunities, building relationships, and driving results in the electronic components market.<br><br>Responsibilities:<br>• Develop and implement a comprehensive sales strategy to meet or exceed revenue goals within the assigned region.<br>• Monitor sales performance and market dynamics to uncover new opportunities for growth.<br>• Build and maintain effective systems for managing accounts, assessing representatives, and conducting customer training.<br>• Provide detailed reports to senior management on regional performance, challenges, and proposed solutions.<br>• Represent the company at industry events to showcase products and strengthen customer connections.<br>• Partner with Inside Sales and Field Applications Engineers to support design-in projects and secure design wins.<br>• Submit timely and accurate reports on sales activities, market evaluations, and territory updates.<br>• Stay updated on technical knowledge, competitor strategies, and industry trends to enhance sales effectiveness.
We are looking for a dedicated Customer Service Representative to join our team in Newark, New Jersey. In this long-term contract role, you will serve as the first point of contact for customers, ensuring their inquiries are handled efficiently and professionally. This position requires excellent communication skills and a strong ability to manage customer interactions effectively.<br><br>Responsibilities:<br>• Handle inbound and outbound calls with professionalism and empathy, addressing customer inquiries and concerns.<br>• Process orders accurately and efficiently, ensuring all details are captured correctly.<br>• Maintain detailed records of customer interactions and transactions in the system.<br>• Resolve customer issues promptly, coordinating with internal teams when necessary.<br>• Provide clear and accurate information about products, services, and company policies.<br>• Strive to exceed customer satisfaction standards by offering exceptional service.<br>• Follow established procedures and guidelines for call center operations.<br>• Monitor and manage multiple customer accounts simultaneously.<br>• Identify opportunities to improve service processes and share feedback with management.
<p>55,000 - 60,000</p><p><br></p><p>benefits:</p><ul><li>1 day hybrid after a few months</li><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li><li>401k</li></ul><p><strong>Key Responsibilities:</strong></p><ul><li>Respond to customer inquiries via phone, email, chat, or in person.</li><li>Resolve customer concerns, complaints, and service issues in a timely and courteous manner.</li><li>Process orders, returns, exchanges, and account updates accurately.</li><li>Maintain detailed and accurate records of customer interactions in CRM or internal systems.</li><li>Escalate complex issues to appropriate departments as needed.</li><li>Follow company policies, procedures, and service standards.</li><li>Collaborate with internal teams to ensure customer needs are met.</li></ul><p><br></p><p><br></p>
We are looking for a dedicated Customer Service Representative to join our team in East Rutherford, New Jersey. In this Contract to permanent position, you will play a key role in delivering exceptional support to customers across various market segments. This role requires proactive communication, problem-solving skills, and a strong commitment to building long-term customer relationships.<br><br>Responsibilities:<br>• Deliver outstanding customer service by collaborating with internal teams and external partners to meet customer needs.<br>• Build and nurture strong relationships with clients to ensure satisfaction and loyalty.<br>• Prepare and provide accurate and timely quotations to customers.<br>• Process and manage customer orders, ensuring all data is entered correctly into the system.<br>• Support the Sales team with quotations, order reports, and delivery status updates.<br>• Monitor and handle daily customer orders, including confirming orders, providing shipment tracking, and updating customers on backorder statuses.<br>• Resolve operational challenges related to order processing, deliveries, invoicing, and returns.<br>• Coordinate with supply chain, logistics, and other departments to ensure seamless customer service.<br>• Participate in shipping activities, including preparing shipping documents and ensuring they meet deadlines.<br>• Conduct regular customer review calls and develop actionable follow-up plans to address customer needs.
<p>We are looking for a detail-oriented Sales Assistant to join our team in Madison, New Jersey. In this Contract to permanent position, you will play a vital role in supporting sales advisors and ensuring smooth client interactions. This opportunity is ideal for someone who thrives in a structured environment and enjoys managing processes with precision.</p><p><br></p><p>Responsibilities:</p><p>• Process client service requests efficiently, such as handling account transactions and ensuring accurate record-keeping.</p><p>• Coordinate and schedule client meetings, managing calendars to prevent conflicts and handling follow-up communications.</p><p>• Prepare and process documentation for new accounts, beneficiary changes, and other client requests, ensuring all instructions are followed accurately.</p><p>• Monitor and resolve any issues related to submitted forms and ensure all required actions are completed promptly.</p><p>• Maintain detailed and organized notes on all client interactions and service activities.</p><p>• Utilize CRM systems to track client data and manage service workflows.</p><p>• Handle inbound client calls professionally, addressing inquiries and providing timely solutions.</p><p>• Process cash activity requests, ensuring compliance with established procedures.</p><p>• Collaborate with internal departments to ensure seamless communication and resolution of client needs.</p>
We are looking for a detail-oriented Sales Assistant to join our team in Woodbury, New York. In this role, you will play a key part in supporting sales operations and ensuring smooth communication between internal teams and clients. This is an exciting opportunity for someone with a passion for sales and a strong analytical mindset.<br><br>Responsibilities:<br>• Assist account managers in coordinating sales activities and client communications.<br>• Prepare and analyze sales reports, ensuring accurate data is presented to stakeholders.<br>• Support the development of sales strategies by providing market research and competitor analysis.<br>• Manage and update client accounts using internal systems and tools.<br>• Collaborate with the marketing team to create sales materials and presentations.<br>• Handle inbound and outbound sales inquiries, providing exceptional customer service.<br>• Maintain organized records of sales transactions and client interactions.<br>• Participate in overseas travel to meet with clients and attend industry events.<br>• Utilize software tools such as Excel, Adobe, and Word to streamline sales processes and reporting.<br>• Identify opportunities for process improvement to enhance overall sales efficiency.