<p>We are looking for a dynamic and experienced Card Services Manager to join our client's Card Services team in Baton Rouge. In this role, you will oversee the team responsible for managing card programs, ensuring operational efficiency, and delivering exceptional member service. This position requires a strategic thinker who can drive growth, mitigate fraud risks, and uphold compliance standards.</p><p><br></p><p>Responsibilities:</p><p>• Recruit, train, and manage the Card Services Department staff to foster a high-performing team.</p><p>• Ensure the team consistently delivers excellent service to members while improving service standards.</p><p>• Design and implement departmental processes to optimize operational efficiency.</p><p>• Partner with card processors and marketing teams to grow the credit union's card portfolio through promotional efforts.</p><p>• Collaborate with lending and collections departments to align card programs with organizational strategic goals.</p><p>• Monitor and analyze card activity to identify and proactively address debit and credit card fraud.</p><p>• Meet and exceed service and sales benchmarks for the department.</p><p>• Prepare and present monthly reports to track departmental performance and progress.</p><p>• Develop, manage, and oversee the department's budget in alignment with broader organizational objectives.</p><p>• Review and approve credit limit changes, name updates, and other credit maintenance tasks.</p>
<p>We are looking for a Billing Manager to oversee invoicing operations for an expanding industrial services organization in New Orleans, Louisiana. This role will lead billing activities, support a high-performing team, and help ensure customer invoices are issued accurately and on schedule. The position works closely with operations, project leaders, and accounting to keep documentation aligned with customer requirements and maintain a dependable revenue cycle process.</p><p><br></p><p>Responsibilities:</p><p>• Direct day-to-day billing activities for both recurring service work and project-related engagements.</p><p>• Review source documents such as work records, labor details, purchase orders, and supporting materials to confirm invoice accuracy before release.</p><p>• Ensure invoices are prepared and submitted in line with contract terms, pricing agreements, and customer-specific requirements.</p><p>• Lead, mentor, and evaluate billing staff to strengthen team performance and maintain accountability.</p><p>• Coordinate with operations and project stakeholders to investigate and resolve billing exceptions, missing documentation, and disputed charges.</p><p>• Work alongside accounting and accounts receivable teams to address invoice questions and assist with collection-related follow-up.</p><p>• Monitor billing workflows and introduce process improvements that enhance efficiency, consistency, and internal controls.</p><p>• Maintain clear and attentive communication with internal teams and customers to support timely issue resolution and strong working relationships.</p>
We are looking for an Assistant Controller to help lead core accounting operations and deliver accurate, timely financial reporting for our Metairie, Louisiana team. This position partners closely with the Controller to strengthen reporting processes, support compliance efforts, and guide day-to-day accounting activities. The ideal candidate brings strong technical accounting expertise, leadership experience, and the ability to improve efficiency while maintaining a high standard of financial accuracy.<br><br>Responsibilities:<br>• Partner with the Controller to manage daily accounting activities and keep financial operations running smoothly.<br>• Lead the monthly, quarterly, and annual close cycle, ensuring deadlines are met and reporting is complete and reliable.<br>• Prepare, analyze, and review financial statements and supporting schedules to confirm accuracy and consistency.<br>• Oversee accounting personnel, providing direction, coaching, and development support across functions such as general ledger, accounts payable, and accounts receivable.<br>• Examine journal entries, reconciliations, and balance sheet activity to resolve discrepancies and maintain strong records.<br>• Contribute to budgeting, forecasting, and financial variance reviews to support informed business decisions.<br>• Strengthen accounting policies and internal control practices to promote compliance and reduce risk.<br>• Collaborate with external auditors, assemble requested documentation, and assist throughout audit engagements.<br>• Support tax-related reporting and filings, including areas such as sales and use tax and property tax compliance.<br>• Step in for the Controller when needed and assist with process enhancements, automation efforts, and accounting system improvements.
<p>We are looking for an experienced Assistant Controller to join our team in Covington, Louisiana. This contract-to-permanent position offers an opportunity to contribute to a dynamic and growing organization while enhancing your financial expertise. The ideal candidate will thrive in a fast-paced environment, managing various aspects of accounting and finance operations while supervising a small team.</p><p><br></p><p>Responsibilities:</p><p>• Oversee and execute the month-end close process from start to finish to ensure accurate financial reporting.</p><p>• Manage accounts payable, accounts receivable, and fixed asset accounting functions.</p><p>• Prepare and post journal entries and perform account reconciliations to maintain precise financial records.</p><p>• Coordinate and assist with annual audits, serving as the key point of contact for external auditors.</p><p>• Supervise and guide a team of two staff members, fostering collaboration and productivity.</p><p>• Cross-train with other team members to ensure operational flexibility and coverage.</p><p>• Contribute to the development and improvement of financial processes within the organization.</p><p>• Utilize Sage Intacct software for accounting tasks, if applicable.</p><p>• Support organizational growth by taking on additional responsibilities as needed.</p>