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2 results for Customer Service Reps in New Orleans, LA

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a Customer Service Representative to join a fast-paced team in Louisiana. This short-term contract opportunity with potential for a permanent role is ideal for someone who stays composed under pressure, communicates with professionalism, and enjoys helping customers resolve concerns. The person in this role will manage a high volume of inbound interactions while maintaining accuracy, empathy, and strong attention to detail. Responsibilities:• Respond to a large number of incoming customer calls each day, delivering timely and courteous support in a high-volume environment.• Address customer questions, concerns, and complaints with patience and professionalism, including situations involving frustrated or upset callers.• Enter, organize, and upload documents into company files while ensuring information is complete and accurately maintained.• Balance phone support and administrative tasks efficiently, shifting between priorities without losing focus or quality.• Work closely with teammates to provide consistent service and contribute to a cooperative, team-oriented workplace.• Use multi-line phone systems and standard office software to manage communications and complete daily tasks effectively.
2026-04-27T00:00:00Z

New Orleans, LA
onsite
Temporary to Hire
17 - 19 USD / Hourly
We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you. Responsibilities:• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.• Maintain detailed and organized records of customer interactions using customer service software.• Collaborate with team members to resolve issues and enhance service delivery.• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.• Assist with office-related tasks, such as data entry and documentation management.• Stay informed about affordable housing policies and apply this knowledge to support clients.• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.• Monitor and report recurring issues to improve processes and customer experiences.• Ensure compliance with organizational and industry standards in all interactions.
2026-04-21T00:00:00Z