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2 results for Customer Service in New Orleans, LA

Metairie, LA
onsite
Temporary to Hire
15 - 17 USD / Hourly
We are looking for a dependable Customer Service Representative to support a busy team in Metairie, Louisiana. This short-term contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced environment, communicates with professionalism, and remains calm when assisting a wide range of callers. The right candidate will be comfortable managing a high volume of daily interactions while keeping documentation accurate and service focused. Responsibilities:• Respond to a large number of inbound calls each day while providing timely, courteous, and solution-oriented support.• Assist customers with questions and concerns by listening carefully, addressing issues clearly, and maintaining a calm demeanor during difficult conversations.• Upload and organize documents in the appropriate files with close attention to accuracy and completeness.• Balance phone coverage, documentation, and follow-up tasks efficiently in a fast-moving work environment.• Collaborate with team members to ensure consistent service levels and smooth daily operations.• Handle escalated or frustrated callers with empathy, patience, and professionalism.• Use office software and phone systems to document interactions and complete routine administrative tasks.
2026-05-14T00:00:00Z

New Orleans, LA
onsite
Temporary to Hire
17 - 19 USD / Hourly
We are looking for an experienced Call Center Specialist to join a non-profit organization in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a vital part in providing exceptional customer service while supporting housing-related programs. If you excel in managing high volumes of inbound calls and have a passion for helping others, this opportunity may be perfect for you. Responsibilities:• Respond swiftly and professionally to inbound calls, addressing customer inquiries and concerns.• Provide accurate information about housing programs, including Housing Choice Voucher and LIHTC.• Maintain detailed and organized records of customer interactions using customer service software.• Collaborate with team members to resolve issues and enhance service delivery.• Uphold high standards of customer care, ensuring satisfaction and positive outcomes.• Assist with office-related tasks, such as data entry and documentation management.• Stay informed about affordable housing policies and apply this knowledge to support clients.• Communicate effectively with diverse populations, demonstrating empathy and cultural sensitivity.• Monitor and report recurring issues to improve processes and customer experiences.• Ensure compliance with organizational and industry standards in all interactions.
2026-05-20T00:00:00Z