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28 results for Customer Service in New Orleans, LA

Customer Service Representative
  • Metairie, LA
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 17.00 USD / Hourly
  • <p>We are looking for an experienced Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an opportunity to showcase your skills in a fast-paced environment while delivering excellent service to customers. The ideal candidate will be adaptable, empathetic, and detail oriented, with the ability to manage high call volumes and multitask effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls per day, while maintaining a detail oriented and empathetic demeanor.</p><p>• Upload and organize documents into files accurately, processing 20 or more uploads daily.</p><p>• Handle irate callers with patience and professionalism, ensuring their concerns are addressed effectively.</p><p>• Collaborate seamlessly with team members to foster a positive and productive work environment.</p><p>• Utilize Office tools, including Word, to complete tasks efficiently and accurately.</p><p>• Operate a multi-line phone system to provide timely and effective customer support.</p><p>• Demonstrate excellent multitasking skills to balance call handling, documentation, and administrative tasks.</p><p>• Uphold a pleasant and approachable attitude to enhance customer satisfaction and team dynamics.</p>
  • 2025-10-03T17:33:48Z
Customer Service Representative
  • Metairie, LA
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 17.00 USD / Hourly
  • <p>We are looking for a dedicated Customer Service Representative to join our team in Metairie, Louisiana. This short-term contract to permanent position offers an exciting opportunity to provide exceptional support to customers while working in a fast-paced and collaborative environment. We value professionalism, empathy, and the ability to handle challenges with a positive attitude.</p><p><br></p><p>Responsibilities:</p><p>• Manage a high volume of incoming calls, exceeding 100 calls daily, while maintaining professionalism and efficiency.</p><p>• Upload and organize over 20 documents per day into digital files to ensure accurate record-keeping.</p><p>• Provide empathetic and patient assistance to callers, including handling irate individuals with professionalism.</p><p>• Multitask effectively to balance call handling, documentation, and other administrative tasks.</p><p>• Collaborate with team members to foster a supportive and productive work environment.</p><p>• Utilize word processing software and other Office tools to perform daily tasks and maintain organized records.</p><p>• Operate and manage a multi-line phone system to ensure smooth communication flow.</p><p>• Deliver exceptional customer service by addressing inquiries and resolving issues promptly.</p>
  • 2025-10-03T17:33:48Z
Customer Success Data Analyst
  • New Orleans, LA
  • onsite
  • Temporary
  • 40.00 - 45.00 USD / Hourly
  • <p>The Customer Success Data Analyst plays a critical role in driving customer satisfaction and operational excellence by analyzing customer service data, identifying trends, and providing actionable insights. This role supports strategic decision-making and continuous improvement efforts across the customer success function, ensuring a proactive approach to issue resolution and stakeholder engagement.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Analyze customer service data, account activity, and support interactions to identify patterns, trends, and root causes of issues.</li><li>Develop dashboards, reports, and visualizations that communicate insights to stakeholders across departments.</li><li>Collaborate with Customer Success Managers, Support Teams, and Product teams to recommend data-driven improvements to processes and customer journeys.</li><li>Monitor key performance indicators (KPIs) such as customer satisfaction (CSAT), Net Promoter Score (NPS), resolution time, and churn rates.</li><li>Forecast potential customer issues and develop preventative strategies to enhance customer retention and satisfaction.</li><li>Present findings and recommendations to leadership to support strategic planning and operational decisions.</li><li>Maintain data integrity and ensure consistent tracking of customer metrics across platforms.</li><li>Support ad hoc analysis requests and contribute to cross-functional projects aimed at improving the customer experience.</li></ul><p><br></p>
  • 2025-10-24T17:49:08Z
Sr. Executive Assistant
  • New Orleans, LA
  • onsite
  • Contract / Temporary to Hire
  • 33.00 - 35.00 USD / Hourly
  • <p>We are looking for a highly organized and detail-oriented Senior Executive Assistant to join our team in New Orleans, Louisiana. This short-term contract to permanent position offers the opportunity to work closely with executives, manage complex schedules, and ensure seamless communication and operations. The ideal candidate will thrive in a fast-paced environment, demonstrate excellent problem-solving skills, and have a strong ability to prioritize tasks effectively.</p><p><br></p><p>Responsibilities:</p><p>• Manage executive calendars, including scheduling appointments, meetings, and events, while ensuring time management efficiency.</p><p>• Coordinate travel arrangements, including booking flights, accommodations, and transportation for executives.</p><p>• Prepare and compose clear and accurate business correspondence and reports.</p><p>• Organize and facilitate executive meetings, including preparing agendas, taking minutes, and following up on action items.</p><p>• Handle customer service inquiries and resolve issues promptly and professionally.</p><p>• Collaborate with team members to ensure smooth communication and project execution.</p><p>• Maintain and update records, files, and databases, ensuring confidentiality and accuracy.</p><p>• Conduct ad-hoc analyses and provide insights to support decision-making processes.</p><p>• Monitor and track progress on key performance indicators, providing regular updates to stakeholders.</p><p>• Train and mentor new team members to ensure alignment with company standards and practices.</p>
  • 2025-10-31T17:34:06Z
Administrative Coordinator
  • New Orleans, LA
  • onsite
  • Contract / Temporary to Hire
  • 22.00 - 24.00 USD / Hourly
  • <p>We are looking for an experienced and detail-oriented Administrative Coordinator to join our team in New Orleans, Louisiana. In this short-term contract to permanent position, you will play a key role in supporting small food and agriculture companies by managing cost-share applications, reviewing documentation, and ensuring compliance with regulations. This role requires strong organizational skills, excellent communication abilities, and a customer-focused mindset.</p><p><br></p><p>Responsibilities:</p><p>• Process cost-share applications submitted by small food and agriculture companies, ensuring accuracy and compliance with established guidelines.</p><p>• Maintain coordination with 25-30 companies across five states, providing guidance and support throughout the application process.</p><p>• Review submitted documentation, verify eligibility, and allocate reimbursements for qualifying expenses.</p><p>• Communicate regularly with companies to address inquiries, request additional information, and resolve any discrepancies.</p><p>• Ensure all claims are processed in alignment with regulations and provide feedback to companies when claims do not meet requirements.</p><p>• Utilize proprietary claims software to track and manage application statuses efficiently.</p><p>• Apply intermediate Excel skills to organize data, create reports, and manage deadlines effectively.</p><p>• Collaborate with internal teams to ensure smooth operations and adherence to timelines.</p><p>• Set clear deadlines for tasks and follow up to ensure timely completion.</p><p>• Uphold exceptional customer service standards while managing sensitive financial information.</p>
  • 2025-10-06T14:08:51Z
Housing Specialist
  • New Orleans, LA
  • onsite
  • Contract / Temporary to Hire
  • 15.00 - 17.00 USD / Hourly
  • <p>We are looking for a Housing Specialist to join our team in New Orleans, Louisiana, supporting essential administrative functions within the IT department. This short-term contract to full time position offers an opportunity to contribute to meaningful initiatives within a non-profit organization. The ideal candidate will excel in managing procurement tasks, supporting projects, and maintaining effective communication across teams.</p><p><br></p><p>Responsibilities:</p><p>• Facilitate IT-related procurement processes, including preparing purchase requests, coordinating with vendors, and tracking orders to ensure compliance with organizational policies.</p><p>• Assist the IT Director in coordinating major projects such as electronic documentation and camera implementations, ensuring timelines and deliverables are met.</p><p>• Maintain and update the organization’s WordPress website with IT-related content, ensuring accuracy and precision.</p><p>• Monitor IT service tickets, documenting requests and following up to ensure timely resolution while maintaining clear communication with staff.</p><p>• Serve as a liaison between the IT department and agency staff, promoting effective and clear communication.</p><p>• Manage administrative tasks such as drafting documents, creating spreadsheets, and organizing correspondence using Microsoft Office tools.</p><p>• Support internal teams by scheduling appointments and coordinating meetings as required.</p><p>• Provide excellent customer service by addressing inquiries and resolving issues efficiently.</p><p>• Perform additional administrative duties to support the IT department’s operational needs.</p>
  • 2025-10-10T13:23:56Z
Sr. Accountant
  • New Orleans, LA
  • remote
  • Contract / Temporary to Hire
  • 28.00 - 32.00 USD / Hourly
  • We are looking for an experienced and detail-oriented Senior Accountant to join our team in New Orleans, Louisiana. This Contract-to-permanent position offers an exciting opportunity to contribute to revenue accounting and billing processes for software and product lines. The ideal candidate will thrive in a dynamic, collaborative environment and possess a proactive approach to improving systems and processes.<br><br>Responsibilities:<br>• Manage monthly client billing and revenue accounting tasks for the software product line.<br>• Record supplier invoices for both U.S. and international subsidiaries.<br>• Prepare and post month-end journal entries, including intercompany transactions and revenue accruals.<br>• Conduct meticulous balance sheet reconciliations and analyze financial data for accuracy.<br>• Review client and supplier contracts to ensure compliance with accounting standards.<br>• Collaborate with clients and suppliers to address inquiries and resolve issues.<br>• Partner with cross-functional teams to identify process improvements and support business objectives.<br>• Assist in preparing deliverables for external audits and documenting internal processes.<br>• Monitor adherence to internal controls, policies, and procedures.<br>• Support special projects and ad hoc financial reporting as required.
  • 2025-10-20T13:30:57Z
Accounts Payable Clerk
  • Covington, LA
  • onsite
  • Contract / Temporary to Hire
  • 16.00 - 18.00 USD / Hourly
  • <p>We are looking for a dedicated Accounts Payable Clerk to join our team in Covington, Louisiana. This is a short-term contract to permanent position within the import/export industry, offering an excellent opportunity for growth and development. In this role, you will play a key part in ensuring smooth financial operations by handling invoices, payments, and supporting essential accounting processes.</p><p><br></p><p>Responsibilities:</p><p>• Manage administrative and clerical tasks for the Accounts Payable and Finance department.</p><p>• Process daily transactions and controls with accuracy while adhering to company policies.</p><p>• Provide outstanding customer service to internal stakeholders and business partners.</p><p>• Assist with internal and external audit procedures as needed.</p><p>• Open, sort, and distribute incoming departmental mail.</p><p>• Organize, log, copy, and file invoices, checks, and other financial documents.</p><p>• Verify, log, and mail checks, including coordinating expedited handling when required.</p><p>• Support special projects and contribute to departmental improvements.</p>
  • 2025-10-16T20:08:45Z
Patient Access Specialist
  • New Orleans, LA
  • onsite
  • Temporary
  • 15.00 - 17.00 USD / Hourly
  • We are looking for a skilled Patient Access Specialist to join our team on a contract basis in New Orleans, Louisiana. In this role, you will play a vital part in ensuring smooth patient registration and scheduling processes within a healthcare setting. This position requires a strong understanding of electronic health record (EHR) systems and a commitment to providing exceptional service to patients.<br><br>Responsibilities:<br>• Facilitate patient registration by accurately collecting and verifying personal and insurance information.<br>• Schedule patient appointments efficiently while considering clinic availability and patient needs.<br>• Assist patients with understanding their medical insurance coverage and benefits.<br>• Ensure all patient data is entered and maintained accurately in the electronic health record (EHR) system.<br>• Provide excellent customer service by addressing patient inquiries and resolving any issues promptly.<br>• Collaborate with clinical and administrative staff to ensure seamless patient care and clinic operations.<br>• Perform insurance verification to confirm coverage and eligibility prior to appointments.<br>• Maintain confidentiality and compliance with healthcare regulations during all interactions.<br>• Adapt to different clinic locations as needed to meet operational demands.<br>• Support team members with additional administrative tasks as required.
  • 2025-10-27T17:19:06Z
Accounts Payable Specialist
  • Baton Rouge, LA
  • onsite
  • Contract / Temporary to Hire
  • 23.00 - 25.00 USD / Hourly
  • <p>We are looking for an Accounts Payable Specialist to join a dynamic team in Baton Rouge, Louisiana. This is a short-term contract to permanent position offering an excellent opportunity for growth within a fast-paced environment. The successful candidate will play a key role in ensuring the efficiency of the Accounts Payable process, supporting financial operations, and maintaining compliance with company policies.</p><p><br></p><p>Responsibilities:</p><p>• Manage the administrative and clerical tasks within the Accounts Payable and Finance Department.</p><p>• Ensure accurate and timely execution of daily financial processes while adhering to company policies.</p><p>• Deliver exceptional customer service to internal business partners.</p><p>• Assist with both internal and external audit processes as required.</p><p>• Open, organize, and distribute departmental mail on a daily basis.</p><p>• Sort, log, photocopy, and file invoices, checks, and relevant financial documents.</p><p>• Verify, record, and process checks, including overseeing expedited handling when necessary.</p><p>• Undertake special projects and assignments as directed by the Accounting Manager.</p>
  • 2025-10-17T15:58:59Z
Administrative Assistant
  • New Orleans, LA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a detail-oriented Administrative Assistant to join our team on a contract basis in New Orleans, Louisiana. In this role, you will play a key part in supporting daily office operations, ensuring tasks are handled efficiently, and maintaining a well-organized environment. This position is ideal for someone who thrives in a fast-paced setting and enjoys performing a variety of administrative duties.<br><br>Responsibilities:<br>• Manage incoming phone calls and direct them to the appropriate team members or departments.<br>• Perform data entry tasks with accuracy to support organizational records and processes.<br>• Provide general administrative support, including scheduling, filing, and maintaining office organization.<br>• Greet visitors and clients, ensuring a welcoming and organized atmosphere.<br>• Utilize Microsoft Office Suite to create documents, spreadsheets, and presentations as needed.<br>• Assist with coordinating meetings, preparing agendas, and taking minutes.<br>• Handle incoming and outgoing correspondence, ensuring timely distribution.<br>• Maintain office supplies and coordinate with vendors to address any operational needs.<br>• Collaborate with team members to support special projects or initiatives.<br>• Address general inquiries and provide information as required.
  • 2025-10-27T17:19:06Z
Managing Attorney
  • New Orleans, LA
  • onsite
  • Permanent
  • 300000.00 - 400000.00 USD / Yearly
  • We are looking for an experienced Managing Attorney to lead a high-performing team within a well-established personal injury law firm in New Orleans, Louisiana. This role offers a unique opportunity to oversee a large group of attorneys and contribute to the strategic growth of the firm. The ideal candidate will bring a wealth of litigation expertise and proven leadership skills to manage operations and ensure excellence in client service.<br><br>Responsibilities:<br>• Lead and mentor a team of 30–50 attorneys across multiple practice areas, including personal injury, workers’ compensation, and mass tort litigation.<br>• Oversee case management from pre-litigation through trial or settlement, ensuring quality and consistency in legal strategies.<br>• Develop and implement performance standards, conduct evaluations, and maintain best practices throughout the litigation process.<br>• Act as a bridge between the attorney team and firm leadership, facilitating collaboration on workflow improvements and strategic initiatives.<br>• Provide coaching and training to attorneys, focusing on litigation techniques, client relations, and trial preparation.<br>• Cultivate an attentive and accountable team culture that encourages growth, teamwork, and client-focused outcomes.<br>• Assess attorney performance and create thoughtful development plans to uphold high standards of practice.<br>• Collaborate with firm ownership on operational enhancements and new business opportunities.<br>• Participate in firm-wide strategy discussions, including case management, practice development, and regional expansion.<br>• Support efforts to optimize marketing and intake processes to ensure effective case selection and workflow.
  • 2025-10-27T16:13:44Z
Accounts Receivable Clerk
  • Baton Rouge, LA
  • onsite
  • Permanent
  • 42000.00 - 50000.00 USD / Yearly
  • <p>Robert Half is partnering with a well established but fast growing Baton Rouge company in search of a meticulous Accounts Receivable Specialist. This role involves managing customer credit applications, maintaining customer credit records, and resolving customer credit inquiries. The successful candidate will also monitor customer credit accounts and take appropriate action regarding delinquent payments. This direct hire opportunity offers a fantastic benefits package, flexible, family friendly culture, and hybrid work schedule!</p><p><br></p><p>Responsibilities:</p><p><br></p><p>• Efficiently process customer credit applications</p><p>• Maintain accurate records of customer credit</p><p>• Resolve customer inquiries related to credit</p><p>• Monitor customer credit accounts regularly</p><p>• Take appropriate action to collect delinquent payments</p><p>• Reconcile daily and monthly bank reports</p><p>• Maintain a cash spreadsheet by entering all cash activity and reconciling to bank balances</p><p>• Create payment records for checks, wires, and ACH credit transfers</p><p>• Apply customer payments to invoices, balancing to remittance advices</p><p>• Conduct credit checks for new customer verification</p><p>• Monitor customer credit worthiness and communicate significant changes to management</p><p>• Process customer refunds</p><p>• Assist with month-end close by reconciling accounts receivable, unapplied cash, and bank accounts to the general ledger</p><p>• Support the billing and collections staff as required</p><p>• Assist with cash management and forecasting.</p><p><br></p><p>Skills:</p><p><br></p><p>• Account Reconciliation</p><p>• Accounts Receivable (AR)</p><p>• Billing</p><p>• Cash Applications</p><p>• Cash Collections</p><p>• Commercial Collections</p><p>• Microsoft Excel</p>
  • 2025-10-21T21:14:09Z
Marketing Assistant
  • New Orleans, LA
  • onsite
  • Contract / Temporary to Hire
  • 16.00 - 18.00 USD / Hourly
  • <p>We are looking for a motivated and detail-oriented Marketing Assistant to join our team in New Orleans, Louisiana. This short-term contract to permanent position is ideal for recent graduates with a business degree, particularly in international marketing or business administration, who are eager to grow their careers in a global events and marketing environment. You will play a pivotal role in supporting marketing initiatives, engaging with clients, and contributing to the success of our international campaigns.</p><p><br></p><p>Responsibilities:</p><p>• Assist in the execution of global event marketing strategies, ensuring all activities align with organizational goals.</p><p>• Create, manage, and monitor email campaigns to effectively engage target audiences.</p><p>• Support the planning and coordination of events, including logistics and on-site assistance.</p><p>• Collaborate with the team to develop and implement direct marketing campaigns that drive results.</p><p>• Manage social media platforms by creating content, scheduling posts, and monitoring engagement metrics.</p><p>• Maintain strong communication with clients, addressing inquiries and providing exceptional service.</p><p>• Assist in tracking and analyzing marketing performance to identify areas for improvement.</p><p>• Conduct research on industry trends to support the development of innovative marketing strategies.</p><p>• Ensure timely follow-up on client interactions and maintain accurate records in the system.</p><p>• Work closely with team members to meet deadlines and achieve project objectives.</p>
  • 2025-10-29T13:58:44Z
Administrative Assistant
  • Baton Rouge, LA
  • onsite
  • Temporary
  • 20.00 - 22.00 USD / Hourly
  • We are looking for a dedicated Administrative Assistant to join our team in Baton Rouge, Louisiana. This is a long-term contract position offering a supportive and organized environment. The ideal candidate will play a key role in ensuring smooth office operations, handling administrative tasks, and providing exceptional support to the team.<br><br>Responsibilities:<br>• Manage daily administrative tasks to ensure the office operates efficiently.<br>• Answer and direct inbound calls in a courteous and detail-oriented manner.<br>• Perform accurate data entry to maintain and update records, files, and databases.<br>• Support office staff with scheduling, correspondence, and other clerical tasks.<br>• Greet and assist visitors, ensuring a welcoming and organized environment.<br>• Prepare and organize documents, reports, and presentations as needed.<br>• Maintain office supplies inventory and coordinate orders when necessary.<br>• Assist with receptionist duties, including handling inquiries and directing calls.<br>• Ensure adherence to business casual dress code and maintain a neat and appropriate appearance.<br>• Collaborate with team members to address any additional administrative needs.
  • 2025-10-27T17:13:47Z
Recruiting Manager
  • New Orleans, LA
  • onsite
  • Permanent
  • 65000.00 - 200000.00 USD / Yearly
  • <p>We are looking for a dedicated Recruiting Manager to join our team in New Orleans and Baton Rouge. In this role, you will leverage your expertise in finance and accounting to drive recruitment strategies and connect top talent with the right opportunities. This position requires a proactive approach to sourcing, managing, and growing relationships with candidates and clients.</p><p><br></p><p>Responsibilities:</p><p>• Lead full-cycle recruitment efforts, including sourcing, interviewing, and placement of candidates with relevant experience.</p><p>• Develop and maintain strong relationships with candidates and clients to ensure successful matches.</p><p>• Utilize your finance and accounting knowledge to assess candidate expertise and align them with client needs.</p><p>• Manage high-volume recruitment efforts, ensuring timely and efficient hiring processes.</p><p>• Identify and pursue business development opportunities to expand client partnerships.</p><p>• Analyze market trends to refine recruitment strategies and improve placement success rates.</p><p>• Collaborate with internal teams to meet organizational hiring goals and maintain service excellence.</p><p>• Provide consistent communication and feedback to candidates throughout the recruitment process.</p><p>• Monitor recruitment metrics to evaluate the effectiveness of strategies and identify areas for improvement.</p>
  • 2025-10-07T21:13:50Z
DevOps Engineer
  • New Orleans, LA
  • onsite
  • Permanent
  • 80000.00 - 125000.00 USD / Yearly
  • We are looking for a skilled DevOps Engineer to oversee technical support operations and champion efficient system management for our team in New Orleans, Louisiana. This role requires a combination of hands-on problem-solving and leadership capabilities to ensure smooth workflows and effective collaboration across departments. Ideal candidates will have expertise in cloud technologies and automation tools, with a focus on delivering high-quality solutions.<br><br>Responsibilities:<br>• Manage and resolve complex technical issues, ensuring timely and effective solutions that align with organizational goals.<br>• Lead cross-functional collaboration to address challenges and improve operational efficiency.<br>• Advocate for customer needs by managing expectations and delivering exceptional service.<br>• Support change management initiatives, including documentation and issue tracking.<br>• Drive the adoption of automation tools and practices to enhance system reliability.<br>• Oversee the implementation and maintenance of infrastructure using tools like Kubernetes, Terraform, and Ansible.<br>• Participate in leadership meetings to provide insights and recommendations for process improvements.<br>• Monitor and optimize cloud-based systems, particularly within AWS environments.<br>• Facilitate team enablement and training to ensure consistent technical proficiency.
  • 2025-10-02T18:08:59Z
Software Application Engr IV
  • New Orleans, LA
  • onsite
  • Temporary
  • 45.00 - 50.00 USD / Hourly
  • <p><strong>Job Title: AWS Infrastructure Engineer – OpenShift (Remote, Contract)</strong></p><p> <strong>Contract Duration:</strong> 6 months (with potential for extension)</p><p> <strong>Location:</strong> Remote (Client based in New Orleans, LA)</p><p> <strong>Start Date:</strong> ASAP</p><p>We are seeking a highly skilled <strong>AWS Infrastructure Engineer</strong> with expertise in <strong>Red Hat OpenShift</strong> to join a dynamic team supporting enterprise cloud initiatives for a major electric utility. This is a remote contract role with the potential for extension, offering the opportunity to lead infrastructure design and automation efforts in a regulated, mission-critical environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Architect, deploy, and manage Red Hat OpenShift clusters on AWS using user-provisioned infrastructure (UPI).</li><li>Design and implement CI/CD pipelines for automated infrastructure provisioning and secure application deployment.</li><li>Ensure compliance with NERC CIP, FISMA, and internal cybersecurity standards.</li><li>Build and maintain scalable, resilient AWS environments (VPCs, EC2, IAM, Route 53, Load Balancers, CloudWatch, S3, etc.).</li><li>Develop Infrastructure as Code (IaC) solutions using Terraform, Ansible, and CloudFormation.</li><li>Integrate OpenShift with AWS services to enhance observability, performance, and security.</li><li>Implement disaster recovery and backup strategies aligned with utility operational requirements.</li><li>Define and enforce network and security controls for regulated environments.</li><li>Collaborate with cross-functional teams to modernize workloads using containers and microservices.</li><li>Mentor junior engineers and promote best practices in infrastructure automation.</li><li>Maintain detailed architecture documentation and compliance evidence for audits.</li><li>Participate in incident response and root cause analysis activities.</li></ul><p><br></p>
  • 2025-11-03T14:53:43Z
Senior Billing Analyst
  • New Orleans, LA
  • onsite
  • Temporary
  • 40.00 - 45.00 USD / Hourly
  • <p>We are looking for a Billing/ Revenue Reporting Analyst to join our client's team in New Orleans, Louisiana. In this long-term contract position, you will play a critical role in analyzing financial data, managing billing processes, revenue recognition and ensuring accurate reporting. This opportunity is ideal for professionals experienced in financial markets and data analysis who thrive in a dynamic environment. There is an opportunity for consideration for a permanent role once contract is complete!</p><p><br></p><p>Responsibilities:</p><p>• Conduct detailed financial analysis to support billing operations and ensure data accuracy.</p><p>• Manage and oversee utility billing processes, ensuring compliance with established standards.</p><p>• Gather market insights and support financial reporting activities.</p><p>• Prepare and present comprehensive financial reports to stakeholders and decision-makers.</p><p>• Monitor and analyze trends within financial markets to guide billing strategies.</p><p>• Collaborate with cross-functional teams to improve billing workflows and address discrepancies.</p><p>• Maintain and update billing records to ensure information is current and accessible.</p><p>• Develop and implement strategies to optimize billing efficiency and accuracy.</p><p>• Assess and resolve billing-related issues promptly to maintain client satisfaction.</p><p>• Provide insights and recommendations based on financial data analysis to improve overall operations.</p>
  • 2025-10-24T16:58:51Z
Digital Marketing Manager
  • Slidell, LA
  • onsite
  • Permanent
  • 70000.00 - 80000.00 USD / Yearly
  • <p>We are looking for a talented Digital Marketing Manager to lead strategic marketing initiatives for a hospitality-focused organization in the New Orleans Louisiana area. This role requires expertise in managing paid advertising campaigns, optimizing social media strategies, and leveraging analytics tools to drive results. The ideal candidate will bring creativity, leadership skills, and a passion for digital marketing to help the company achieve its goals.</p><p><br></p><p>Responsibilities:</p><p>• Develop and execute digital marketing strategies to enhance brand visibility and drive customer engagement.</p><p>• Manage and optimize Google AdWords campaigns to maximize ROI and reach targeted audiences.</p><p>• Oversee multiple social media accounts by creating, scheduling, and analyzing content performance.</p><p>• Utilize Google Analytics and other tracking tools to monitor website traffic and campaign effectiveness.</p><p>• Collaborate with cross-functional teams to align marketing efforts with business objectives.</p><p>• Stay updated on industry trends and emerging tools to implement innovative marketing strategies.</p><p>• Provide light management oversight to assist in team development and workflow optimization.</p><p>• Produce regular reports detailing campaign performance and actionable insights.</p><p>• Coordinate with external vendors or partners to support marketing initiatives when needed.</p><p>• Ensure all marketing materials are consistent with the brand's voice and standar</p>
  • 2025-10-28T20:54:28Z
Compensation Manager
  • New Orleans, LA
  • onsite
  • Permanent
  • 60000.00 - 85000.00 USD / Yearly
  • <p>We are looking for an experienced Compensation Manager or Analyst for a client in New Orleans. In this role, you will play a vital part in developing and administering compensation programs that align with organizational goals and ensure compliance with both internal standards and government regulations. The ideal candidate will bring a strong analytical mindset, a commitment to equity, and a passion for optimizing compensation strategies.</p><p><br></p><p>Responsibilities:</p><p>• Evaluate and analyze job descriptions to determine market value and ensure alignment with industry benchmarks.</p><p>• Propose and negotiate salary adjustments for promotions, reclassifications, equity adjustments, and retention purposes.</p><p>• Assess and update salary structures to maintain alignment with current market trends and organizational needs.</p><p>• Conduct pay analyses to determine eligibility for additional compensation based on objective criteria.</p><p>• Participate in external salary surveys to ensure competitive positioning of the University’s compensation strategy.</p><p>• Audit employee statuses and salary grades to ensure consistency and compliance across similar roles.</p><p>• Review existing compensation programs and contribute to the development of enhancements to improve effectiveness and equity.</p><p>• Design and deliver training sessions and communications on compensation policies and procedures.</p><p>• Collaborate with HR colleagues to integrate and streamline processes for improved service delivery.</p>
  • 2025-10-23T16:29:28Z
Human Resources & Payroll Administrator
  • Baton Rouge, LA
  • onsite
  • Permanent
  • 50000.00 - 75000.00 USD / Yearly
  • <p>We are working with a client in Baton Rouge looking for a Human Resources and Payroll Administrator. This role is responsible for managing and executing payroll processes, maintaining employee records, and supporting HR functions to ensure compliance and efficiency. This role serves as a key liaison between HR, Finance, and employees, ensuring accurate and timely payroll and HR administration.</p><p><br></p><p>Key Responsibilities:</p><p><br></p><p>Payroll Administration:</p><p>Process bi-weekly/monthly payroll for all employees, ensuring accuracy and compliance with federal, state, and local regulations.</p><p>Maintain payroll records and ensure proper documentation for audits and reporting.</p><p>Handle payroll deductions, benefits, garnishments, and tax withholdings.</p><p>Respond to employee inquiries regarding payroll and resolve discrepancies.</p><p><br></p><p>HR Support:</p><p>Maintain and update employee records in HRIS systems.</p><p>Assist with onboarding and offboarding processes, including new hire documentation and exit interviews.</p><p>Support benefits administration including enrollments, changes, and terminations.</p><p>Ensure compliance with labor laws and internal policies.</p><p>Generate HR reports and support data analysis for decision-making.</p><p><br></p><p>Compliance & Reporting:</p><p>Prepare and submit required payroll and HR reports to government agencies.</p><p>Assist with internal and external audits.</p><p>Stay current with changes in payroll and employment laws.</p><p><br></p><p><br></p><p>Qualifications:</p><p>2+ years of experience in payroll and HR administration.</p><p>Proficiency in payroll software (e.g., ADP, Paychex, Gusto) and HRIS systems.</p><p>Strong understanding of payroll regulations and labor laws.</p><p>Excellent attention to detail and organizational skills.</p><p>Strong communication and interpersonal skills.</p><p>Ability to handle confidential information with discretion.</p>
  • 2025-10-28T13:44:26Z
Regional Director of Finance
  • New Orleans, LA
  • onsite
  • Permanent
  • 180000.00 - 200000.00 USD / Yearly
  • <p>We are looking for an experienced and dynamic Regional Director of Finance to lead the financial operations of client's organization in New Orleans, Louisiana.This role is pivotal in ensuring the financial health of the business, overseeing budget management, and driving strategic financial initiatives. The ideal candidate will possess strong leadership skills and a deep understanding of financial and human resource management.</p><p><br></p><p>Responsibilities:</p><p>• Review and negotiate client contracts to ensure favorable terms and oversee the settlement of events.</p><p>• Manage cash flow by projecting future needs, investing wisely, and safeguarding assets.</p><p>• Coordinate the procurement of capital assets, office supplies, and facility-related materials.</p><p>• Develop and implement operational budget systems to optimize resource allocation.</p><p>• Prepare and present detailed financial reports to support informed decision-making.</p><p>• Analyze financial outcomes and recommend strategic adjustments to meet organizational goals.</p><p>• Establish and oversee controls for financial processes, including accounting, box office, parking, and purchasing operations.</p><p>• Administer insurance programs to mitigate risks and ensure adequate coverage.</p><p>• Protect organizational assets through internal audits, inventory management, and insurance protocols.</p><p>• Fulfill reporting requirements to state entities and ensure compliance with statutory obligations.</p>
  • 2025-10-07T15:59:14Z
Receptionist
  • St. Rose, LA
  • onsite
  • Contract / Temporary to Hire
  • 13.00 - 15.00 USD / Hourly
  • We are looking for a dedicated Receptionist to join our team in St. Rose, Louisiana. This Contract to permanent position offers an excellent opportunity for someone who is eager to contribute their organizational and communication skills in a meticulous office environment. The role involves providing essential administrative support and ensuring smooth day-to-day operations.<br><br>Responsibilities:<br>• Handle administrative tasks such as paperwork, filing, and document processing to maintain efficient office operations.<br>• Communicate directly with mortgage companies and other external parties in a precise and timely manner.<br>• Welcome and assist visitors by directing them to the appropriate personnel or areas.<br>• Perform word processing, faxing, and other clerical duties to support the office's needs.<br>• Collaborate with team members to provide assistance on various projects as required.
  • 2025-10-24T19:23:51Z
Payroll Specialist
  • Baton Rouge, LA
  • onsite
  • Temporary
  • 25.00 - 27.00 USD / Hourly
  • <p>We are seeking an experienced Payroll Specialist for our client in Baton Rouge, Louisiana. In this long-term contract role, you will play a key part in ensuring accurate and efficient payroll processing for a large-scale organization. This opportunity is ideal for someone seeking a dynamic position with opportunities for growth.</p><p><br></p><p>Responsibilities:</p><p>• Train employees on payroll-related systems, including timesheet entry and accessing pay statements online.</p><p>• Perform administrative tasks such as filing, scanning, faxing, and photocopying to support payroll operations.</p><p>• Enter and manage payroll data using Excel and company-specific systems.</p><p>• Audit and process union calculations in Excel based on provided instructions.</p><p>• Download, save, and distribute payroll-related reports as directed.</p><p>• Create and run custom reports using payroll software to meet organizational needs.</p><p>• Collaborate with internal teams and external customers to address payroll-related inquiries.</p><p>• Assist with other payroll-related tasks as assigned by management.</p>
  • 2025-10-21T18:54:11Z
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