11 Results for Customer Service Jobs in New Jersey

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Customer Service Representative

Jersey City, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates. Responsibilities: • Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions. • Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues. • Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current. • Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution. • Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity. • Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards. • Coordinate with internal teams when necessary to escalate issues and ensure timely customer support. • Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
2026-10-13T00:00:00Z

Customer Service Representative

Hamilton, NJ
onsite
Temporary to Hire
17 - 18 USD / Hourly
We are looking for a Customer Service Representative to support daily client interactions in Hamilton, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who communicates clearly, stays organized in a fast-paced setting, and enjoys helping customers by phone and email. The person in this role will handle service requests, maintain accurate records, and provide dependable follow-through to ensure a positive customer experience. Responsibilities:• Manage incoming customer calls, respond to questions, and resolve concerns with professionalism and accuracy.• Place outbound calls when needed to confirm information, provide updates, or assist with follow-up on service requests.• Enter and update customer, order, and service details in internal systems with strong attention to accuracy.• Respond to email inquiries in a timely manner and ensure written communication is clear and courteous.• Support order processing activities by reviewing information, recording details, and coordinating next steps.• Schedule appointments and confirm timing with customers while maintaining an organized calendar of requests.• Use Microsoft Word and Excel to document activity, track information, and prepare routine customer service records.• Work collaboratively with team members to deliver efficient service and maintain a consistent customer experience.
2026-11-10T00:00:00Z

Customer Service Representative

New Brunswick, NJ
onsite
Temporary / Contract
18.05 - 20.9 USD / Hourly
We are looking for a Customer Service Representative to join a logistics operation. This is a Contract position supporting delivery coordination, customer communication, and day-to-day service activities in a fast-paced warehouse office setting. The person in this role will help keep deliveries on track, respond to customer concerns, and provide timely updates to ensure a smooth experience. This position follows a regular, onsite schedule, with workdays assigned across the week based on business needs. Responsibilities:• Monitor daily delivery activity for a high volume of trucks and keep accurate status updates throughout the day.• Speak with customers about shipment timing, delays, and revised delivery arrangements when changes are needed.• Handle incoming service calls related to orders or deliveries and work toward prompt, thorough resolution.• Contact customers ahead of scheduled deliveries to confirm availability and expectations.• Conduct follow-up outreach after deliveries to gather feedback and encourage survey completion.• Enter and maintain service and delivery information accurately within company systems and spreadsheets.• Coordinate closely with drivers, internal teams, and dispatch contacts to address service issues quickly.• Work an onsite regular schedule five days per week, including weekdays or weekends as assigned during peak periods.
2026-11-10T00:00:00Z

Customer Service Representative

Lakewood, NJ
onsite
Temporary to Hire
21 - 22 USD / Hourly
We are looking for a Customer Service Representative to join a well-established manufacturing organization in Lakewood, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who enjoys supporting customers, coordinating order-related activity, and working across both domestic and international accounts. The person in this role will serve as a key point of contact for product questions, order updates, and issue resolution while helping maintain smooth day-to-day sales operations. Responsibilities: • Manage customer orders from receipt through entry and follow-up, ensuring accurate information and timely processing. • Prepare customer quotations and create invoices for domestic and international accounts, including freight-related calculations when needed. • Coordinate shipping paperwork and export documentation to support international deliveries and compliance requirements. • Respond to incoming calls and inquiries from distributors, dental offices, commercial clients, and sales partners regarding products, order progress, and related requests. • Establish and maintain dealer records, distribute dealer application materials, and support account setup activities. • Handle returns and customer complaint cases by documenting issues, submitting required records, and arranging credits when appropriate. • Produce routine reports, organize files, and maintain documentation needed for customer service and sales support functions. • Partner with sales operations to research pricing concerns, assist with customer communications, and support onboarding and training for new team members.
2026-11-09T00:00:00Z

Customer Service Representative

Mount Laurel, NJ
onsite
Temporary / Contract
19 - 22 USD / Hourly
Our client is seeking a detail-oriented Customer Service Representative with administrative experience to join their team. This role is ideal for someone who enjoys helping customers, managing day-to-day office tasks, and supporting internal operations in a fast-paced environment.<ul><li>Respond to customer inquiries via phone, email, and in person in a timely manner.</li><li>Resolve customer issues and escalate complex concerns as needed.</li><li>Maintain accurate customer records, files, and documentation.</li><li>Perform administrative duties such as data entry, scheduling, filing, and preparing reports.</li><li>Support office operations and assist team members with general administrative tasks.</li><li>Process orders, track requests, and follow up to ensure customer satisfaction.</li></ul>
2026-11-10T00:00:00Z

Customer Service Manager

Union, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>paid time off</li></ul> We are seeking an experienced Customer Service Manager with 5+ years of customer service leadership experience to oversee daily customer support operations, drive service excellence, and lead a high-performing team. The ideal candidate will have a proven track record of improving customer satisfaction, resolving complex issues, and building strong relationships with both customers and internal stakeholders. Experience in a manufacturing or industrial environment is strongly preferred.Responsibilities:<ul><li>Lead, coach, and develop a customer service team to ensure exceptional customer support.</li><li>Manage daily customer service operations, including order management, issue resolution, and customer communications.</li><li>Monitor customer satisfaction metrics and implement process improvements to enhance the customer experience.</li><li>Collaborate with sales, operations, production, logistics, and other departments to ensure timely delivery and resolution of customer concerns.</li><li>Handle escalated customer issues and provide effective solutions.</li><li>Develop and maintain service policies, procedures, and performance standards.</li></ul>
2026-10-26T00:00:00Z

Customer Service Manager

Franklin Park, NJ
onsite
Permanent / Full Time
75000 - 950000 USD / Yearly
benefits:<ul><li>401(k) </li><li>Vision Insurance</li><li>Dental Insurance</li><li>Health Insurance</li><li>Life Insurance</li><li>Paid Time Off </li></ul>Responsibilities<ul><li>Manage, coach, and develop a team of Customer Service Representatives.</li><li>Monitor team performance and establish service goals and KPIs.</li><li>Handle escalated customer inquiries and resolve complex issues.</li><li>Develop and implement customer service policies, procedures, and best practices.</li><li>Analyze customer feedback and identify opportunities for process improvements.</li><li>Partner with sales, operations, and other departments to ensure customer satisfaction.</li><li>Track and report on customer service metrics, trends, and team performance.</li></ul>
2026-10-23T00:00:00Z

Customer Service & Order Processing Representative

Iselin, NJ
onsite
Temporary to Hire
21.85 - 25.3 USD / Hourly
We are looking for a detail-oriented Customer Service & Order Processing Representative to support daily order management and customer coordination for a manufacturing organization in Iselin, New Jersey. This contract opportunity with potential for a permanent role is ideal for someone who thrives in a fast-paced operations environment and can balance customer communication, order accuracy, and shipment follow-through. The person in this role will work closely with sales, warehouse, and logistics partners to help ensure orders move efficiently from entry through delivery. Responsibilities:• Enter and maintain customer orders accurately in the company system, ensuring all details are complete and up to date.• Arrange transportation and determine appropriate shipping methods to support timely order fulfillment.• Partner with warehouse personnel and customers to coordinate shipment schedules, delivery updates, and order status communication.• Investigate freight damage issues and submit claims documentation when products are affected during transit.• Provide day-to-day support to the sales team and customers by answering questions, resolving order-related concerns, and following up on open items.• Handle administrative support tasks that contribute to smooth office and operations workflow.• Monitor multiple active orders at once while maintaining strong attention to detail and meeting deadlin
2026-11-10T00:00:00Z

Customer Service / Operations Manager

North Brunswick, NJ
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
benefits:<ul><li>medical</li><li>dental</li><li>vision</li><li>401k</li><li>paid time off</li></ul> Responsibilities<ul><li>Oversee day-to-day customer service operations and ensure high-quality support delivery</li><li>Manage, coach, and develop a team of customer service representatives</li><li>Implement and improve processes to enhance efficiency and customer experience</li><li>Monitor KPIs, analyze performance metrics, and drive continuous improvement</li><li>Collaborate cross-functionally with sales, logistics, and finance teams</li><li>Resolve escalated customer issues in a timely manner</li><li>Ensure compliance with company policies and operational procedures</li></ul>
2026-10-16T00:00:00Z

Call Center Specialist

Pennsauken, NJ
onsite
Temporary / Contract
19 - 20 USD / Hourly
We are seeking a detail-oriented Call Center Specialist with experience handling a high-volume ordering process in a fast-paced environment. The ideal Call Center Specialist will have a strong background managing high call volume and supporting customers through both phone and chat channels. Based on general knowledge.<ul><li>Process a high volume of customer orders accurately and efficiently. </li><li>Handle inbound and outbound calls in a fast-paced call center environment.</li><li>Respond to customer inquiries via phone and chat with professionalism and urgency. </li><li>Enter and update order information in company systems with a high level of accuracy. </li><li>Resolve customer issues related to orders, product availability, shipping, and account questions. </li><li>Maintain strong service levels while managing multiple priorities throughout the day. </li><li>Collaborate with internal teams to ensure timely and accurate order fulfillment.</li></ul>
2026-11-06T00:00:00Z

Manager, Client Account Services

Marlboro, NJ
onsite
Permanent / Full Time
150000 - 225000 USD / Yearly
We are looking for an experienced Manager Client Account Services to lead financial operations for a portfolio of clients in Marlboro, New Jersey. This role combines hands-on accounting oversight, client relationship management, and team leadership to ensure accurate reporting, timely deliverables, and responsive day-to-day support. The ideal candidate brings strong business management expertise and can translate financial results into clear, practical guidance for both clients and internal leadership. Benefits:Medical, Dental, Vision Responsibilities:• Direct accounting support for a group of business management clients, serving as a primary point of contact for financial matters and ongoing communications.• Lead core transactional processes across multiple client accounts, including payables, receivables, and payroll administration.• Oversee month-end activities such as reconciliations, journal entries, and the preparation of financial statements using both cash and accrual methods.• Review period-to-period financial changes, identify notable trends, and communicate findings clearly to clients and firm leadership.• Develop meeting materials and present financial updates in a concise, organized manner that supports informed decision-making.• Coordinate the setup of new client engagements, including bookkeeping cleanup and updates needed to bring records current.• Organize daily operations and monthly deadlines across several accounts while balancing workload among team members.• Provide guidance to staff, resolve routine questions, and help maintain efficient workflow across client service activities.• Keep leadership informed on account progress, outstanding issues, and resource needs across the team.
2026-10-27T00:00:00Z

11 results for Customer Service in New Jersey