We are looking for a Systems Administrator to join a manufacturing organization in Commack, New York on a Contract basis. This role will provide hands-on technical support across daily IT operations, helping employees stay productive by resolving device, software, and system issues efficiently. The position works closely with both local team members and corporate IT partners to maintain reliable infrastructure and support a secure Microsoft environment.<br><br>Responsibilities:<br>• Deliver daily technical support for end users, addressing routine IT issues and service needs across the site.<br>• Diagnose and resolve problems involving hardware, business software, and Windows 11 workstations in a timely manner.<br>• Manage desktop support activities, respond to help desk tickets, and follow through on user requests until completion.<br>• Partner with corporate IT teams on network-related incidents, including escalations that require broader infrastructure support.<br>• Provide support for the organization's Microsoft environment, including systems aligned with elevated defense-focused security requirements.<br>• Assist with operational IT tasks that ease demand on existing staff and improve the consistency of day-to-day support coverage.<br>• Collaborate with a close-knit local team to maintain stable technology operations and deliver responsive service to employees.
<p>We are looking for a Junior Systems Administrator to support daily technology operations for a retail environment in Manchester, Connecticut. This role is well suited for someone with a solid technical foundation who enjoys resolving user issues, maintaining core systems, and partnering with senior IT staff on escalated support needs. The position offers the opportunity to build hands-on experience across endpoint support, server administration, and user access management while contributing to reliable business operations.</p><p><br></p><p>Responsibilities:</p><p>• Respond to incoming support requests, troubleshoot technical issues, and document resolutions through the ticketing process.</p><p>• Provide day-to-day assistance for desktops, laptops, and user accounts, ensuring employees can work efficiently with minimal disruption.</p><p>• Support Windows-based infrastructure by assisting with server administration tasks, routine maintenance, and basic system health checks.</p><p>• Manage account setup, access changes, and permission updates within Active Directory in line with established procedures.</p><p>• Escalate more complex incidents appropriately and work closely with senior administrators to resolve advanced systems issues.</p><p>• Assist with the support and upkeep of Windows 10 environments, including configuration, troubleshooting, and user support.</p><p>• Help maintain Citrix-related access and session support to promote stable connectivity for end users.</p><p>• Contribute to technical documentation by recording common fixes, support patterns, and system notes for ongoing team reference.</p>
<p>We are looking for a Learning Systems Administrator to support training operations, system oversight, and reporting accuracy for a Long-term Contract position based in Stamford, Connecticut. This role focuses on maintaining reliable learner data, strengthening governance controls, and ensuring employees receive timely access to required training. The ideal candidate brings a detail-oriented approach to compliance reporting, production support, and issue resolution across learning administration processes.</p><p><br></p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>LMS Administration & System Stability (30%)</strong></p><ul><li>Managed day-to-day LMS operations, ensuring system reliability and performance</li><li>Configured and maintained system settings including user roles, security access, workflows, and learning objects</li><li>Monitored system health and resolved performance or usability issues proactively</li><li>Managed system updates, releases, and regression testing to maintain business continuity</li><li>Maintained documentation of configurations, processes, and technical standards</li></ul><p><strong>System Development & Optimization (30%)</strong></p><ul><li>Designed and implemented scalable LMS solutions aligned with enterprise learning strategy</li><li>Led system enhancements to improve user experience and administrative efficiency</li><li>Evaluated new features and functionality and recommended adoption where appropriate</li><li>Partnered with HR, IT, and reporting teams to optimize integrations and data flows</li></ul><p><strong>Governance & Process Management (20%)</strong></p><ul><li>Established and maintained LMS governance frameworks, including:</li><li>Naming conventions</li><li>Metadata standards</li><li>Role-based access controls</li><li>Change management processes</li><li>Defined and documented operational procedures to ensure consistency and scalability</li><li>Ensured compliance with data privacy, regulatory, and audit requirements</li><li>Developed internal controls to maintain system integrity and reporting accuracy</li></ul><p><strong>Operational Support (20%)</strong></p><ul><li>Served as escalation point for complex LMS issues</li><li>Translated business needs into system-based solutions in partnership with learning stakeholders</li><li>Supported compliance reporting, audits, and certification tracking</li><li>Provided guidance and training on LMS functionality and best practices</li></ul><p><br></p>
<p><strong>Level II IT Support / Network Technician (Part-Time Hybrid)</strong></p><p><br></p><p><strong>Location:</strong> Eastern Connecticut / Rhode Island Area (Hybrid)</p><p><strong>Schedule:</strong> Approximately 20 Hours Per Week</p><p><strong> </strong></p><p><strong>About the Opportunity: </strong></p><p><br></p><p>A growing technology consulting company is seeking a well-rounded IT professional to support small and midsize business clients across Connecticut and Rhode Island. This position is ideal for someone with a strong networking background who enjoys troubleshooting, infrastructure support, and technology deployments across multiple client environments.</p><p><br></p><p><strong>Responsibilities: </strong></p><p>· Troubleshoot networking, wireless, and infrastructure issues</p><p>· Support and maintain client technology environments</p><p>· Assist with network equipment deployments and upgrades</p><p>· Configure and troubleshoot switches, wireless access points, and related hardware</p><p>· Support endpoint management and device administration</p><p>· Assist with infrastructure projects and technology implementations</p><p>· Provide remote and onsite technical support as needed</p><p><strong> </strong></p><p><strong>Additional Details: </strong></p><p>· Flexible part-time schedule</p><p>· Approximately 20 hours per week</p><p>· Hybrid work arrangement with a mix of remote and onsite support</p><p>· Travel to client sites within Eastern Connecticut and nearby Rhode Island as needed</p><p>· Training provided on client environments and internal tools</p>
<p>We are looking for an experienced ERP/CRM Configuration SME to oversee the performance, security, and continuous improvement of a core financial systems environment in Connecticut. This role works closely with technology teams and business partners across operations, lending, and finance to keep critical platforms reliable and aligned with organizational goals. The ideal candidate brings strong administrative expertise, sound knowledge of banking or credit union processes, and the ability to translate business needs into effective system solutions.</p><p><br></p><p>Responsibilities:</p><p>• Oversee daily administration and ongoing support for the Symitar platform to maintain stable and efficient system operations.</p><p>• Configure user accounts, access levels, and security settings while upholding internal controls and compliance expectations.</p><p>• Investigate application issues, resolve functional and technical problems, and coordinate with vendor support when escalation is required.</p><p>• Plan and assist with software updates, patches, validation activities, and related documentation to ensure smooth system changes.</p><p>• Collaborate with stakeholders to gather business requirements and recommend configuration changes that improve processes and user experience.</p><p>• Produce reporting support, fulfill data-related requests, and contribute to automation efforts that streamline routine work.</p><p>• Maintain operational procedures, governance records, and compliance documentation tied to the core banking environment.</p><p>• Support connectivity and data exchange between Symitar and other financial systems to ensure dependable integrations.</p>