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12 results for Product Support Specialist in New Haven, CT

Desktop Support Analyst
  • Woodbury, NY
  • onsite
  • Contract / Temporary to Hire
  • 28.50 - 33.00 USD / Hourly
  • <p>We are seeking an adaptable IT Support Specialist with strong technical proficiency to provide critical support across a wide range of end-user technologies. The ideal candidate will be experienced with O365, VMware Horizon VDI, Active Directory, and Microsoft Exchange, and demonstrate a willingness to tackle challenges as they arise. This role requires excellent troubleshooting skills, clear communication, and a commitment to customer satisfaction in a fast-paced environment.</p><p><br></p>
  • 2025-11-26T16:53:44Z
Marketing Specialist
  • Longmeadow, MA
  • onsite
  • Permanent
  • 65000.00 - 75000.00 USD / Yearly
  • <p>Marketing Specialist with 2+ years of experience needed for a full-time, onsite position in Western MA. While the position is onsite there will be an opportunity to work one day remotely. Must have experience with sales enablement and have outstanding organization skills, project management skills, and strong attention to detail. Prior events experience is a bonus but not required. Salary is 65-70K with some flex to 75K depending on experience and qualifications.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Create and manage sales support materials, including flyers, promotions, product demos, and branded gear.</li><li>Oversee event logistics for regional and national events, handling venue selection, budgeting, scheduling, staffing, vendor negotiations, on-site operations, and post-event evaluations.</li><li>Manage in-store merchandising efforts for consistency and quality.</li><li>Collaborate with Product, Sales, and Marketing teams to align and optimize sales strategies.</li></ul>
  • 2025-11-23T18:05:08Z
Desktop Support Analyst
  • White Plains, NY
  • onsite
  • Permanent
  • 75000.00 - 80000.00 USD / Yearly
  • • Install, configure, and maintain Windows desktop operating systems (Windows 11) and associated hardware.<br>• Manage and deploy software packages, patches, and updates using tools such as Microsoft Intune, SCCM or similar endpoint management platforms.<br>• Develop and maintain system images, task sequences, and deployment automation.<br>• Troubleshoot and resolve Level 2/3 desktop support issues, including OS, application, and driver-related problems.<br>• Ensure endpoint security using tools such as Windows Defender, BitLocker, and group policy hardening.<br>• Create and maintain technical documentation, standard operating procedures, and knowledge base articles.<br>• Collaborate with security, networking, and systems teams to improve desktop performance, reliability, and compliance.<br>• Monitor system performance, identify areas for improvement, and implement optimization strategies.<br>• Provide technical guidance and mentorship to help desk staff and end users.<br>• Windows server support as an escalation point for tier one and tier two support team members.<br>Required Skills:<br>• Bachelor’s degree in computer science (or related area) preferred. / Equivalent<br>• Strong communication and customer service skills<br>• Flexible and able to adapt to a rapidly changing environment.<br>• Must be organized and able to manage projects of varying length.<br>• Positive, self-motivated individual who can complete tasks independently.<br>• 3–5 years of experience in Windows desktop engineering, administration, or advanced support.<br>• Strong proficiency in Windows 11, Active Directory, Group Policy, and PowerShell scripting.<br>• Experience with endpoint management tools such as Microsoft Intune, SCCM.<br>• Knowledge of OS imaging, deployment methodologies, and automation.<br>• Solid understanding of endpoint security, encryption, and compliance policies.<br>• Strong analytical and troubleshooting skills with the ability to diagnose complex issues.<br>• Collaborative mindset with a focus on continuous improvement.
  • 2025-12-05T15:44:00Z
Desktop Support Analyst
  • White Plains, NY
  • onsite
  • Temporary
  • 38.00 - 44.00 USD / Hourly
  • We are looking for a skilled Desktop Support Analyst to join our team in White Plains, New York. In this long-term contract role, you will play a key part in ensuring the efficient operation of desktop systems and supporting end-user computing environments. The ideal candidate will bring strong technical expertise, excellent problem-solving skills, and a proactive approach to maintaining and improving IT infrastructure.<br><br>Responsibilities:<br>• Provide advanced technical support for desktop systems, including troubleshooting hardware and software issues.<br>• Configure, maintain, and optimize Windows 11 environments, ensuring seamless end-user experiences.<br>• Manage Active Directory, Group Policy, and PowerShell scripting to streamline operations and maintain security.<br>• Implement and oversee endpoint management tools, such as Microsoft Intune, to ensure compliance and efficiency.<br>• Develop and execute OS imaging and deployment strategies with a focus on automation and scalability.<br>• Monitor and enforce endpoint security protocols, including encryption and compliance measures.<br>• Collaborate with team members to identify areas for improvement and implement solutions that enhance system performance.<br>• Utilize strong analytical skills to diagnose and resolve complex technical issues.<br>• Manage multiple projects simultaneously, ensuring timely delivery and effective resource allocation.<br>• Stay current with emerging technologies and trends to continuously improve desktop support processes.
  • 2025-12-08T14:28:38Z
Desktop Support Analyst
  • Westport, CT
  • onsite
  • Temporary
  • 23.75 - 29.00 USD / Hourly
  • We are looking for a dedicated Desktop Support Analyst to join our team in Westport, Connecticut. In this long-term contract position, you will play a vital role in assisting users with resolving technical issues, ensuring smooth operations for desktop systems, and providing exceptional customer service. This is an excellent opportunity to leverage your technical expertise while contributing to a collaborative and dynamic environment.<br><br>Responsibilities:<br>• Take ownership of customer-reported issues, ensuring timely resolution and escalating critical problems to management when necessary.<br>• Investigate, diagnose, and troubleshoot technical challenges, identifying effective solutions for users.<br>• Collaborate with internal teams to ensure seamless handoff of unresolved issues, maintaining high customer satisfaction.<br>• Create and maintain knowledge base articles, documenting technical solutions and processes.<br>• Deliver outstanding customer service by providing clear, thorough communication and feedback.<br>• Install, configure, and maintain desktop computers, laptops, peripherals, and software according to organizational standards.<br>• Adhere to IT procedures and processes while monitoring software license compliance.<br>• Conduct remote troubleshooting sessions using diagnostic tools and pertinent questions.<br>• Record and update all user requests and interactions in the designated tracking system.<br>• Ensure all systems and equipment are functioning optimally within established guidelines.
  • 2025-12-08T14:33:56Z
Help Desk Manager
  • Ridgefield, CT
  • onsite
  • Permanent
  • 90000.00 - 100000.00 USD / Yearly
  • <p>We are looking for a skilled Help Desk Manager to oversee and improve service desk operations within our organization. This role requires strong leadership abilities, technical expertise, and a proactive approach to ensuring efficient support for users. Based in northern Fairfield County, Connecticut, you will play a key role in managing the team and enhancing IT service delivery.</p><p><br></p><p>Responsibilities:</p><p>• Supervise the daily operations of the service desk, ensuring timely resolution of support tickets and customer satisfaction.</p><p>• Manage and maintain Active Directory, including user accounts, permissions, and group policies.</p><p>• Develop and implement strategies to improve service desk processes and performance.</p><p>• Monitor and analyze service desk metrics to identify trends and areas for improvement.</p><p>• Lead and mentor the service desk team, providing guidance and fostering a collaborative work environment.</p><p>• Coordinate deskside support activities to address hardware and software issues.</p><p>• Ensure compliance with IT service management (ITSM) standards and practices.</p><p>• Collaborate with other departments to align IT support with organizational goals.</p><p>• Handle escalated technical issues and provide expert guidance for resolution.</p><p>• Maintain documentation of procedures, policies, and troubleshooting steps for the service desk.</p>
  • 2025-11-05T18:04:20Z
Accounts Payable Specialist
  • Greenwich, CT
  • onsite
  • Contract / Temporary to Hire
  • 21.09 - 24.42 USD / Hourly
  • We are looking for an experienced Accounts Payable Specialist to join our team on a contract with the potential for a long-term position in Greenwich, Connecticut. This role involves managing vendor payments, ensuring accurate financial records, and supporting the organization's accounting operations. If you are detail-oriented and have strong technical skills, this is an excellent opportunity to contribute to a dynamic financial team.<br><br>Responsibilities:<br>• Process vendor invoices, payments, and pre-payments, ensuring accuracy and appropriate coding.<br>• Maintain organized vendor files, including W9 forms, and manage 1099 reporting requirements.<br>• Reconcile accounts payable transactions and assist with trial balance and balance sheet tasks.<br>• Develop and maintain the chart of accounts and support month-end financial closing processes.<br>• Communicate with vendors and internal teams to address and resolve payment discrepancies.<br>• Ensure compliance with established accounting policies and procedures.<br>• Utilize accounting software to manage transactions and streamline workflows.
  • 2025-11-20T23:13:54Z
HR Generalist
  • Milford, CT
  • onsite
  • Permanent
  • 60000.00 - 72000.00 USD / Yearly
  • <p><strong>&#128204; Job Title: HR Generalist (permanent/full time)</strong></p><p><strong> &#128205; Location: Milford (Onsite)</strong></p><p><br></p><p><br></p><p>Our client is looking for a proactive <strong>HR Generalist</strong> to support a broad range of human resources functions for a growing company. This position will be responsible for <strong>compliance, benefits administration, onboarding, and employee relations</strong>. The ideal candidate is tech-savvy, people-focused, and ready to grow their career in a supportive environment.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Manage day-to-day HR compliance activities</li><li>Administer employee benefits and assist with open enrollment</li><li>Coordinate onboarding and orientation for new hires</li><li>Support employee relations by responding to questions and helping maintain a positive work environment</li><li>Maintain accurate employee records within the HRIS</li><li>Assist with changes in payroll system as needed</li></ul><p><strong>Qualifications:</strong></p><ul><li><strong>6+ months of HR experience from a mid-size or large company</strong>, including internships or professional HR roles</li><li>Experience with <strong>HRIS or payroll software</strong></li><li>Strong interpersonal and communication skills</li><li>Ability to maintain confidentiality and handle sensitive information</li><li><strong>Bachelor’s degree highly preferred</strong></li></ul><p> If you are resourceful, detail-oriented, and excited to take on a diverse set of HR duties while contributing to a collaborative team environment in growth mode, please apply today to Daniele.Zavarella@roberthalf com!</p>
  • 2025-11-24T20:53:50Z
Tax Staff - Public
  • Islandia, NY
  • onsite
  • Permanent
  • 100000.00 - 135000.00 USD / Yearly
  • <p><strong>Tax Senior - Public Accounting, 1 day Work from Home </strong></p><p><strong>Anna Parson at Robert Half</strong> is actively seeking a skilled <strong>Tax Senior</strong> to join a thriving public accounting firm with an <strong>outstanding culture</strong> and <strong>diverse client base</strong>. This is an excellent opportunity for a talented tax professional looking to take their career to the next level while enjoying the support of a dynamic team environment.</p><p><br></p><p><strong>As a Tax Senior, you will:</strong></p><ul><li>Prepare and review complex individual, corporate, and partnership tax returns.</li><li>Assist in planning and implementing tax strategies for clients.</li><li>Stay current with evolving tax regulations and offer tailored solutions.</li><li>Showcase your QuickBooks experience.</li><li>Collaborate with clients and team members to deliver exceptional service.</li><li>Mentor and oversee junior staff to support their growth and development.</li></ul><p>Opportunity offers excellent benefits, flexibility and 60-65 hours during busy season with a post busy season bonus! </p><p><strong>Contact Anna Parson at Robert Half </strong>for confidential and immediate consideration about this amazing opportunity or apply now!</p>
  • 2025-11-19T21:44:26Z
Client Services Associate
  • Fairfield, CT
  • onsite
  • Permanent
  • 80000.00 - 110000.00 USD / Yearly
  • <p>Join a fast-growing, innovative financial firm that’s redefining how investors access sophisticated strategies through exchange-traded products. Our client is looking for a Client Services Associate to play a key role in expanding their long-term ETF platform. This is a dynamic opportunity for an early-career professional who’s eager to blend analytical skills, client engagement, and creative problem-solving in a high-growth, entrepreneurial environment.</p><p><br></p><p>Responsibilities of this position will include:</p><p>·      Maintain and segment CRM data to enhance advisor engagement and inform sales strategy.</p><p>·      Build dashboards and reporting tools that track performance and support data-driven decision making.</p><p>·      Develop streamlined processes for updating content and documentation to ensure consistency and efficiency.</p><p>·      Conduct competitor and market research to help shape positioning and messaging.</p><p>·      Manage inbound client inquiries and provide timely, thoughtful responses.</p><p>·      Assist with logistics, scheduling, and follow-up for webinars, meetings, and conferences.</p><p><br></p><p>For immediate consideration please email Alex.Muzaurieta@roberthalf.</p>
  • 2025-11-13T19:09:03Z
Sr. Accountant
  • Stamford, CT
  • onsite
  • Permanent
  • 90000.00 - 120000.00 USD / Yearly
  • We are looking for a highly skilled Senior Accountant to join our team in Stamford, Connecticut. This pivotal role supports the Accounting department by ensuring precise financial reporting, conducting detailed analyses, and providing valuable insights to guide leadership decisions. The ideal candidate will bring a blend of technical accounting expertise and analytical capabilities while contributing to process improvements and enhancing internal controls.<br><br>Responsibilities:<br>• Prepare accurate and timely financial statements and reports to support organizational transparency.<br>• Conduct detailed variance, trend, and flux analyses to identify and explain performance drivers.<br>• Ensure strict compliance with company policies and internal control standards.<br>• Coordinate with external auditors by preparing required documentation and supporting audit processes.<br>• Collaborate with cross-functional teams to deliver actionable financial insights.<br>• Identify opportunities for improving reporting processes and implement enhancements.<br>• Assist in the development and optimization of financial reporting systems.<br>• Serve as a subject matter expert, providing guidance and mentorship in financial reporting best practices.<br>• Reconcile revenue and costs to ensure accurate financial analysis and reporting.<br>• Support leadership decision-making through detailed and reliable financial data.
  • 2025-11-10T16:09:10Z
IT Operations Engineer
  • Westbrook, CT
  • onsite
  • Permanent
  • 100000.00 - 115000.00 USD / Yearly
  • <p>We are looking for a skilled IT Operations Engineer to join our team in Middlesex County, Connecticut. In this role, you will be responsible for managing and optimizing IT operations, ensuring smooth functionality of systems, and fostering collaboration across teams. This position requires a strategic thinker who can lead initiatives, implement best practices, and maintain high standards of system performance and reliability.</p><p><br></p><p>Responsibilities:</p><p>• Lead efforts to enhance IT operations by fostering a collaborative and results-oriented environment.</p><p>• Manage the escalation process for complex technical issues, ensuring timely resolutions and customer satisfaction.</p><p>• Plan and execute system maintenance tasks such as software updates, security patches, and performance improvements.</p><p>• Coordinate with stakeholders to schedule maintenance windows that minimize disruptions to users.</p><p>• Oversee the replacement and upgrade of endpoint devices, ensuring smooth transitions and minimal downtime.</p><p>• Maintain accurate records of hardware and software assets through effective asset management systems.</p><p>• Monitor system performance metrics to diagnose issues and identify opportunities for optimization.</p><p>• Implement robust configuration management processes to track and control changes in IT infrastructure.</p><p>• Collaborate with department leaders to develop and refine change management strategies that align with organizational goals.</p><p>• Ensure compliance with regulatory frameworks and implement strategies to uphold security and operational integrity.</p>
  • 2025-11-20T18:24:29Z