<p>Our client is seeking a professional and compassionate <strong>Patient Access Specialist</strong> to support front-end patient services and help create a positive experience for every patient interaction. This role is responsible for patient registration, insurance verification, scheduling support, and maintaining accurate demographic and billing information in a fast-paced healthcare setting.</p><p>The ideal candidate is organized, detail-oriented, and committed to delivering excellent customer service while supporting efficient patient access operations.</p><p>Key Responsibilities</p><ul><li>Greet patients and visitors in a courteous, professional manner</li><li>Complete patient registration and intake accurately</li><li>Verify insurance eligibility, benefits, authorizations, and referrals</li><li>Collect co-pays, deductibles, and other patient payments</li><li>Update and maintain patient demographic, insurance, and billing information</li><li>Schedule, confirm, and reschedule appointments as needed</li><li>Answer patient questions related to registration, appointments, and general intake procedures</li><li>Ensure all documentation is complete and entered accurately into the appropriate systems</li><li>Coordinate with clinical and administrative teams to support smooth patient flow</li><li>Maintain confidentiality and comply with HIPAA and organizational policies</li></ul><p><br></p>
We are looking for a Patient Financial Access Facilitator to support front-end patient access operations for a healthcare organization in New Haven, Connecticut. This Long-term Contract position focuses on delivering a smooth registration and scheduling experience while maintaining accurate demographic, insurance, and financial records for each visit. The ideal candidate is comfortable working in a fast-paced clinical setting, communicates clearly with patients and care teams, and applies payer and compliance guidelines to help ensure timely service and clean billing outcomes.<br><br>Responsibilities:<br>• Manage patient check-in and check-out activities by entering, reviewing, and updating demographic, coverage, and account details with a high level of accuracy.<br>• Schedule and adjust appointments based on provider availability, visit type, timing requirements, and patient needs while coordinating closely with clinical staff.<br>• Confirm patient identity and follow established safety and fraud-prevention procedures to protect patients and maintain compliance standards.<br>• Verify insurance eligibility, enter coverage information correctly, and support billing readiness by securing complete and accurate financial data.<br>• Collect co-pays, outstanding balances, and required documentation, including signatures and authorizations, in line with departmental policies.<br>• Assist patients who need additional support, including individuals with language, hearing, or accessibility needs, to help ensure an inclusive registration experience.<br>• Monitor wait lists, recalls, and open appointment slots to improve scheduling efficiency and help maximize clinic utilization.<br>• Document visit-related details thoroughly in the appropriate systems and maintain organized records that support operational and reimbursement requirements.
<p>Our client in <strong>Cromwell, Connecticut</strong> is seeking a professional and personable <strong>Medical Receptionist</strong> for a contract opportunity. This role is ideal for someone who thrives in a front-facing position, enjoys helping patients, and can effectively manage multiple responsibilities in a busy office setting.</p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer and manage incoming phone calls</li><li>Schedule patient appointments</li><li>Perform insurance verification</li><li>Serve as the front-facing point of contact for patients and visitors</li><li>Provide administrative support to help maintain smooth daily office operations</li></ul><p><br></p><p><br></p>