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7 results for Noc Technician in New Haven, CT

Telecommunications Specialist

New Haven, CT
onsite
Temporary
35.00 - 44.00 USD / Hourly
We are looking for a skilled Telecommunications Specialist to join our team in New Haven, Connecticut. This position involves working within a dynamic technical call center environment, focusing on ensuring seamless communication systems and user support. As a Long-term Contract role, this opportunity offers the chance to contribute to impactful projects in the manufacturing industry. Responsibilities:• Provide Level 1 technical support and troubleshooting assistance to end users within the call center environment.• Manage provisioning tasks to ensure efficient setup and operational functionality of communication systems.• Collaborate with business stakeholders to design and implement call flows tailored to organizational needs.• Develop and enhance system features to optimize performance and user experience.• Perform ongoing maintenance and support for communication platforms, including Genesys and UCCX.• Analyze and resolve technical issues to minimize disruptions and maintain system reliability.• Maintain accurate documentation of system configurations, processes, and troubleshooting steps.• Support the integration and migration of users into upgraded communication platforms.• Ensure compliance with industry standards and regulations, including ICD codes.• Deliver exceptional service while addressing telecommunications-related inquiries and challenges.
2026-04-07T15:04:38Z

Systems Engineer

Hartford, CT
onsite
Temporary
39.00 - 47.00 USD / Hourly
We are seeking an experienced Systems Engineer to join our team on a long-term contract in Hartford, Connecticut. In this position, you will design, implement, and manage complex IT systems, ensuring their reliability and efficiency. The ideal candidate will possess a strong background in server management, virtualization, and cloud technologies, along with demonstrated ability to solve technical challenges and optimize system performance. Responsibilities:• Design, configure, and maintain Active Directory, Azure Active Directory, and Group Policy to ensure secure and efficient access management.• Manage Windows Server environments, including setup, monitoring, and troubleshooting.• Implement and support virtualization solutions using VMware and Citrix technologies.• Administer 365 Enterprise applications, including Exchange, Intune, and Defender, to enhance productivity and security.• Develop and execute disaster recovery plans to safeguard critical systems and data.• Perform root cause analysis to address technical issues and implement long-term solutions.• Utilize PowerShell and Infrastructure as Code tools for automating system configurations and deployments.• Monitor system performance using Azure Monitor and optimize costs for cloud-based services.• Create and maintain technical documentation to provide clear guidelines for system operations.• Collaborate with teams to ensure compliance with data governance policies.
2026-04-13T18:08:41Z

Network Manager

Hartford, CT
onsite
Permanent
140000.00 - 160000.00 USD / Yearly
We are looking for an experienced Network Manager to oversee the design, implementation, and maintenance of enterprise network systems in Hartford, Connecticut. This role requires a strong leader capable of managing a high-performing team of network engineers, architects, and vendors while ensuring optimal performance and security of the organization's network infrastructure. The ideal candidate will demonstrate expertise in network architecture and administration, coupled with excellent problem-solving and communication skills. Responsibilities: • Lead the design, execution, and management of network infrastructure, including data, voice, video, and firewall services. • Monitor system performance and utilization to ensure compliance and optimal functionality. • Collaborate with cybersecurity and IT teams to test, integrate, and deploy network systems. • Supervise firmware, hardware, and operating system upgrades while ensuring timely patch management. • Develop metrics to evaluate network performance and implement necessary improvements. • Oversee disaster recovery preparedness and ensure backup copies of all network components are up-to-date. • Manage regular testing of network redundancy and failover circuits to maintain reliability. • Negotiate contracts with vendors and ensure accurate documentation and specifications. • Assign staff resources to achieve project goals and monitor risks effectively. • Directly manage the network team, including hiring, training, and performance evaluations, while ensuring adherence to organizational policies.
2026-04-10T20:18:44Z

Test Center Administrator

Westbury, NY
onsite
Temporary
18.00 - 18.00 USD / Hourly
We are looking for a dedicated Test Center Administrator to join our team in Westbury, New York. This long-term contract position requires a flexible and customer-focused individual to ensure a secure and detail-oriented testing environment. The role involves managing various administrative tasks and upholding the integrity of the testing process. Responsibilities: • Welcome test candidates and verify their identification according to established policies. • Conduct security checks, including the use of wands, to maintain a secure testing environment. • Monitor examinees during testing sessions to ensure compliance with regulations. • Address and resolve any candidate issues promptly and with attention to detail. • Maintain the confidentiality and security of all test materials and the testing center. • Ensure candidates experience a fair, comfortable, and detail-oriented testing process. • Record and report any incidents that fall outside company guidelines. • Operate and maintain test center equipment, including managing digital scans and fingerprint identification if required. • Follow flexible scheduling requirements, including availability for evenings and weekends. • Represent the organization's values and mission in all interactions.
2026-04-17T15:28:48Z

Senior GRC Analyst

Stamford, CT
onsite
Permanent
150000.00 - 165000.00 USD / Yearly
We are looking for a Senior GRC Analyst to lead and enhance our organization's IT governance, risk, and compliance framework in Stamford, Connecticut. In this role, you will drive alignment with regulatory standards, industry best practices, and business objectives, while ensuring the effectiveness of IT controls and compliance programs across various domains. Acting as a key advisor, you will collaborate with leadership, stakeholders, and audit teams to manage risks and strengthen governance processes. Responsibilities: • Oversee and validate the effectiveness of IT security, governance, risk, and compliance programs. • Facilitate alignment between IT and audit functions, ensuring adherence to industry standards and frameworks. • Develop and enhance the enterprise IT governance roadmap to improve risk visibility and control effectiveness. • Provide strategic guidance for system implementations, technology strategies, and service interruption responses. • Collaborate with business units to align IT controls with organizational policies and industry trends. • Support internal and external audit activities by preparing documentation, evidence, and self-assessments. • Conduct IT risk assessments, including reviews of third-party providers, and contribute to broader compliance initiatives. • Identify areas for governance enhancement and recommend technology solutions to mitigate risks. • Develop and maintain IT governance policies, standards, and procedures to ensure regulatory and contractual compliance. • Assist in continuity planning and risk mitigation related to disaster recovery and lifecycle management.
2026-03-26T18:28:42Z

Junior Systems Administrator

East Hartford, CT
onsite
Permanent
56000.00 - 68000.00 USD / Yearly
We are looking for an entry-level Systems Administrator to provide remote technical support to clients while maintaining high standards of customer service. This role involves resolving technical issues, documenting processes, and ensuring smooth communication with clients. You will also participate in on-call rotations and contribute to the maintenance and optimization of various systems. Responsibilities: • Deliver remote technical support to clients, ensuring timely and effective resolution of issues. • Monitor and adhere to established service level agreements (SLAs) while tracking customer concerns. • Participate in scheduled after-hours on-call rotations, typically three to four times annually. • Utilize tools like ConnectWise for thorough documentation, issue management, and client interaction. • Troubleshoot and resolve issues related to network infrastructure, including firewalls, switches, VLANs, and networking protocols. • Manage and support Windows Server Operating Systems and virtualization technologies such as Hyper-V and VMware. • Assist in maintaining security measures by working with tools like antivirus software and other security platforms. • Provide support and upgrades for PC operating systems, including Windows 11, 10, and 7. • Collaborate with team members to complete additional tasks as assigned.
2026-04-10T20:04:21Z

Business Analyst Manager

Melville, NY
onsite
Permanent
130000.00 - 170000.00 USD / Yearly
We are looking for an experienced Business Analyst Manager to lead the strategic management and optimization of our business systems in a dynamic manufacturing environment. This role requires a strong leader who can collaborate across multiple departments to ensure systems are efficient, reliable, and aligned with organizational goals. Based in Melville, New York, you will play a pivotal role in driving technological advancements and process improvements. Responsibilities: • Define and manage the architecture, configuration, and data flows of the Deltek Costpoint ERP system. • Lead integration projects to connect enterprise systems and ensure seamless functionality. • Analyze and optimize workflows to improve efficiency, quality, and throughput across departments. • Design and maintain automated digital workflows to reduce manual processes and enhance productivity. • Act as the primary liaison between internal teams, external consultants, and software vendors to translate business needs into functional solutions. • Oversee business system implementation projects, ensuring adherence to scope, budget, and timelines. • Develop operational and analytical reports to support data-driven decision-making processes. • Manage and maintain multiple SharePoint sites and libraries to streamline collaboration. • Deliver training sessions for end users and create detailed documentation, including SOPs and security guidelines. • Research and recommend innovative technologies, including AI, to enhance system capabilities.
2026-03-19T13:54:04Z