• Engineer and support Windows desktop and laptop environments. <br>• Design, deploy, and manage application deployments. <br>• Administer Microsoft Intune while supporting the organization's migration from SCCM. <br>• Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, <br>and desktop optimization. <br>• Troubleshoot complex desktop and endpoint issues escalated from Service Desk. <br>• Develop scripts and automation to improve desktop administration. <br>• Create and maintain technical documentation and standards. <br>• Support endpoint security initiatives, including enterprise antivirus/Defender deployments. <br>• Work closely with Infrastructure engineers supporting the backend server environment. <br>• Participate in an on-call rotation (approximately one Sunday every four weeks, with following <br>Friday off for a long weekend!). <br>What we understand ideal experience should be <br>• Windows Desktop Engineering <br>• Microsoft Intune & SCCM (migration experience preferred) <br>• Citrix Cloud / Virtual Desktop Infrastructure (VDI) <br>• Windows image management <br>• Scripting (PowerShell preferred) <br>• Application packaging and deployment <br>• Endpoint security / Microsoft Defender <br>• Nutanix virtualization familiarity <br>• Dell enterprise laptop environments <br>• Strong documentation and troubleshooting skills
We are looking for a Network Engineer to build and support highly available connectivity solutions across offices, residences, and specialized sites in Westport, Connecticut. This role centers on strengthening network uptime, improving performance, and resolving complex issues across multiple layers of infrastructure. The position works closely with internal teams, vendors, and project stakeholders to deliver dependable networking services in a fast-moving environment. Limited domestic and international travel is expected to support deployments, project execution, and operational needs.<br><br>Responsibilities:<br>• Create, implement, and maintain connectivity solutions for corporate, residential, and specialty environments using technologies such as fiber, cable, cellular, and satellite services.<br>• Develop resilient network architectures by establishing redundancy plans, failover approaches, and performance oversight to reduce service interruptions.<br>• Diagnose and resolve advanced networking problems spanning carrier services, internal infrastructure, and on-site equipment.<br>• Apply and uphold secure network standards across multiple properties to promote consistency, stability, and protection.<br>• Serve as the primary IT connectivity resource for construction initiatives, guiding projects from early design review through final activation.<br>• Work with construction managers, architects, electricians, and external providers to align low-voltage design, service demarcation, cabling pathways, and equipment requirements.<br>• Evaluate technical drawings, vendor submittals, and site conditions to identify risks early and prevent implementation issues.<br>• Coordinate launch readiness, oversee cutover activities, and transition completed environments into steady-state operations.<br>• Travel to domestic and international locations as needed to support installations, troubleshooting, and project delivery.<br>• Perform additional network engineering and operational support tasks as business needs evolve.
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
We are looking for a hands-on Network Administrator to support and maintain critical network infrastructure in Brookhaven, New York. This Long-term Contract position is ideal for someone who enjoys solving connectivity issues, restoring service quickly, and keeping network environments stable across multiple facilities. The role requires an on-site presence five days a week and offers the opportunity to work with firewalls, switching, wireless, and SD-WAN technologies in a fast-paced operational setting.<br><br>Responsibilities:<br>• Diagnose and resolve day-to-day network issues involving firewalls, switches, wireless systems, and local area connectivity.<br>• Administer and troubleshoot Palo Alto firewall environments, including policy updates, configuration changes, and issue resolution.<br>• Configure, maintain, and upgrade Cisco switching infrastructure, including VLANs, trunk links, and related network settings.<br>• Support SD-WAN environments using Cisco or Meraki platforms by identifying faults and restoring reliable site connectivity.<br>• Manage and troubleshoot Aruba wireless networks to ensure consistent coverage and dependable user access.<br>• Provide network support for nearby facilities in the Brookhaven, New York area, with occasional local travel as needed.<br>• Assist with infrastructure rollouts, equipment installations, and deployment activities, including work that may occur during evenings or weekends.<br>• Handle physical network hardware as required, including moving or installing equipment weighing up to 50 pounds.
We are looking for a Help Desk/Desktop Support Analyst to provide dependable technical support for end users in White Plains, New York. This role focuses on resolving day-to-day hardware, software, connectivity, and communication issues while helping employees stay productive across office locations. The ideal candidate brings strong desktop support experience, a practical understanding of Microsoft technologies, and the flexibility to travel as needed to support nearby sites.<br><br>Responsibilities:<br>• Deliver hands-on support for desktop, laptop, mobile device, and peripheral issues in an office environment.<br>• Diagnose and resolve problems related to Microsoft Windows, Office 365 applications, and basic user account access.<br>• Provide first-line troubleshooting for network connectivity concerns and escalate more complex infrastructure issues when appropriate.<br>• Support VoIP phone systems by identifying service interruptions, device issues, and user-level configuration problems.<br>• Assist with Active Directory tasks such as password resets, account support, and basic access-related troubleshooting.<br>• Respond to service requests in a timely manner and communicate clearly with users throughout the support process.<br>• Travel periodically to other company locations to provide onsite technical assistance and maintain consistent end-user support.<br>• Document incidents, resolutions, and recurring technical issues to support service quality and knowledge sharing.
We are looking for an experienced SAP ERP Manager to lead enterprise application strategy and delivery for a manufacturing environment in Brooklyn, New York. This Contract position calls for a hands-on leader who can align SAP capabilities with operational, supply chain, and financial business needs while guiding cross-functional teams across complex initiatives. The ideal candidate brings deep expertise in SAP-driven process improvement, strong stakeholder leadership, and a practical understanding of how ERP platforms support discrete manufacturing performance.<br><br>Responsibilities:<br>• Lead the planning, execution, and ongoing oversight of SAP ERP initiatives that support manufacturing, supply chain, warehouse, sales, quality, and finance operations.<br>• Partner with business and technical stakeholders to translate operational goals into scalable SAP solutions and process enhancements.<br>• Direct cross-functional and global project teams, ensuring timelines, budgets, risks, and deliverables are managed effectively across multiple workstreams.<br>• Oversee the configuration, optimization, and integration of key SAP modules, including PP, MM, SD, WM, QM, and FI/CO.<br>• Drive continuous improvement by identifying system, process, and reporting opportunities that increase efficiency, visibility, and business value.<br>• Provide leadership to ERP team members and vendors, setting priorities, supporting execution, and promoting high standards of performance.<br>• Establish governance practices for project delivery using structured methodologies such as Agile, Scrum, or Waterfall, depending on business needs.<br>• Support strategic ERP roadmap planning, including evaluation of future-state capabilities such as S/4HANA adoption where appropriate.