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2 results for It Operations Manager in New Haven, CT

IT Manager/Director

Wilton, CT
onsite
Permanent / Full Time
90000 - 100000 USD / Yearly
We are looking for an experienced IT Manager to lead technology operations in the Norwalk, Connecticut area. This role is responsible for maintaining a secure, reliable infrastructure while guiding day-to-day IT support and strengthening overall technical standards. The ideal candidate brings broad hands-on knowledge across servers, networking, and cybersecurity, along with the leadership skills to manage support resources and coordinate effectively with external technology partners. Responsibilities:• Direct daily IT operations to ensure dependable performance across infrastructure, systems, and user support services.• Oversee server administration, backup processes, and core systems maintenance to support business continuity and operational stability.• Strengthen cybersecurity practices by monitoring risk, improving controls, and working with specialized providers on around-the-clock protection.• Lead and mentor IT support staff, setting priorities and providing guidance on issue resolution and service delivery.• Collaborate with third-party vendors for infrastructure, data center, and after-hours support, ensuring timely response and consistent service quality.• Troubleshoot network and system issues, identifying root causes and implementing effective corrective actions.• Establish and refine IT best practices, standards, and procedures to improve efficiency, resilience, and overall technology performance.• Support ongoing infrastructure improvements and recommend practical enhancements aligned with business needs.
2026-05-27T00:00:00Z

Operations Specialist

Deer Park, NY
onsite
Temporary / Contract
38 - 44 USD / Hourly
We are looking for an Operations Specialist to support daily project coordination and service delivery for a long-term contract opportunity. This role will help keep field activity organized by aligning schedules, monitoring job progress, and ensuring customers receive timely updates. The ideal candidate is highly organized, communicates effectively with vendors and clients, and can manage multiple moving parts across active work orders. Responsibilities:• Coordinate project and service schedules, distribute updates to the appropriate teams, and help maintain alignment across ongoing assignments.• Communicate regularly with field supervisors to assess upcoming job demands and anticipate staffing, material, or subcontractor needs.• Oversee material deliveries by confirming receipt, documenting job readiness, and ensuring records are available for accounts payable processing.• Finalize completed work orders in tracking systems and confirm that job documentation is accurate and up to date.• Review subcontractor work for completion, approve deliverables, and process related follow-up actions as needed.• Prepare and send customer proposals, with a focus on retail fixture, banking, and residential service requests.• Arrange outside service providers for trades such as plumbing, windows, doors, locks, and contract heating or cooling equipment.• Track open subcontractor assignments, obtain status updates, and provide customers with clear communication on progress and next steps.
2026-06-01T00:00:00Z