We are looking for an Intake Coordinator to support high-volume client onboarding and document processing in New Haven, Connecticut. This Long-term Contract position is ideal for someone who works well in a structured production environment and can manage intake activities with accuracy and consistency. The role focuses on reviewing incoming client materials, maintaining organized records, and ensuring information is properly entered and tracked within content management tools. Success in this position requires strong attention to detail, dependable follow-through, and the ability to handle document-based workflows efficiently.<br><br>Responsibilities:<br>• Receive and review incoming client files and application materials to confirm completeness and readiness for processing.<br>• Enter, update, and organize intake information within client application platforms and content management systems.<br>• Prepare, scan, index, and retrieve records, including microfilm-related materials, to support accurate documentation workflows.<br>• Monitor assigned intake tasks in a production-driven setting while meeting quality expectations and turnaround targets.<br>• Coordinate the movement of client documents between intake channels and internal processing teams to keep work progressing smoothly.<br>• Identify missing, unclear, or inconsistent information and follow established procedures to resolve issues promptly.<br>• Maintain orderly digital and physical records so documents can be accessed, tracked, and audited when needed.
<p>We are looking for a fully remote Senior Workers’ Compensation Claims Specialist to assist our client with a long-term project. <u>Candidates must hold a valid New Connecticut adjuster's license.</u> This person will be responsible for managing a complex caseload of workers’ compensation claims from inception through resolution. This role ensures compliance with applicable laws and regulations, delivers excellent customer service, and works closely with internal stakeholders, injured employees, medical providers, and legal counsel to facilitate timely and cost-effective claim outcomes.</p><p><strong>Key Responsibilities</strong></p><ul><li>Manage a portfolio of high-exposure and complex workers’ compensation claims, including litigated cases.</li><li>Investigate claims by reviewing reports, medical records, and conducting interviews to determine compensability.</li><li>Ensure timely and accurate claim adjudication in accordance with state laws and company guidelines.</li><li>Develop and execute claim strategies, including reserve setting and ongoing reserve adjustments.</li><li>Coordinate with medical providers, rehabilitation specialists, and case managers to support return-to-work initiatives.</li><li>Monitor and manage litigation, working closely with defense attorneys and attending hearings, mediations, and depositions as needed.</li><li>Communicate regularly with injured employees, employers, brokers, and other stakeholders regarding claim status.</li></ul><p><br></p>