We are looking for a skilled Desktop Support Technician to join our team in Uniondale, New York. In this role, you will collaborate with the Desktop Services team to ensure the seamless setup, deployment, and maintenance of laptops, as well as provide technical assistance to resolve user issues. The ideal candidate will have hands-on experience in troubleshooting hardware, software, and connectivity problems while maintaining documentation for processes and procedures.<br><br>Responsibilities:<br>• Prepare and image new and existing laptops using standard imaging tools.<br>• Develop clear and comprehensive documentation for both new and established procedures.<br>• Configure workstations and cubicles for new employees and contractors.<br>• Address helpdesk tickets related to hardware, software, operating systems, and user accounts.<br>• Provide support for end-user software, connectivity issues, and general IT services.<br>• Maintain the security and integrity of enterprise data on client computers and during data transfers.<br>• Oversee and manage printers, scanners, and other peripheral devices.<br>• Administer user accounts, permissions, and storage allocations in line with privacy and security standards.<br>• Diagnose and resolve workstation hardware and software issues, escalating complex incidents as needed.<br>• Implement and recommend updates, patches, and reconfigurations for software and hardware systems.
<p>We are looking for an experienced Senior Deskop/Server Administrator to join our team in New Haven County, Connecticut. In this role, you will provide technical support and troubleshooting assistance to ensure smooth operations and resolve user issues effectively. This position requires a proactive and detail-oriented individual with a strong background in IT systems and customer service.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical support to users, addressing issues with hardware, software, and network connectivity.</p><p>• Manage and maintain Active Directory, including user account setups and permission changes.</p><p>• Troubleshoot and resolve problems related to Microsoft Windows 11 and other operating systems.</p><p>• Respond promptly to service desk tickets, ensuring timely resolution and accurate documentation.</p><p>• Assist in configuring and deploying new hardware and software systems.</p><p>• Conduct Windows server maintenance, administration, and troubleshooting.</p><p>• Monitor system performance and identify areas for improvement.</p><p>• Collaborate with other IT team members to implement solutions and improve processes.</p><p>• Educate users on best practices and preventative measures for common IT issues.</p><p>• Maintain detailed records of technical incidents and resolutions.</p><p>• Uphold company standards for customer service and technical support quality.</p>
<p><strong>Role Overview</strong></p><p>We are seeking an experienced Level 2 Technical Support Specialist to provide hands-on assistance for end-user technology needs in a dynamic, multi-site environment. This role involves troubleshooting hardware, software, and network issues, prioritizing service requests, and ensuring smooth day-to-day operations for the staff. </p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Provide timely and efficient technical support to staff, focusing on resolving issues with hardware, software, and network systems.</p><p>• Prioritize and manage service desk tickets to ensure prompt resolution of technical problems.</p><p>• Troubleshoot and resolve issues on macOS and Windows operating systems effectively.</p><p>• Collaborate with less experienced technical staff to provide guidance and solutions to complex problems.</p><p>• Escalate unresolved issues to supervisors or higher-level technical staff for advanced support.</p>
We are looking for a skilled Deployment Technician to join our team in Orange, Connecticut. In this Contract to permanent position, you will play a vital part in supporting end users and ensuring smooth technology operations. This is an excellent opportunity for professionals with a strong background in desktop support and IT deployments.<br><br>Responsibilities:<br>• Provide comprehensive desktop support to resolve technical issues for end users.<br>• Perform upgrades to Windows 10 and 11 operating systems, ensuring seamless transitions.<br>• Execute PC refresh and lifecycle refresh processes to maintain optimal system performance.<br>• Configure and deploy computer hardware, ensuring proper installation and functionality.<br>• Manage Active Directory tasks, including user account creation and maintenance.<br>• Collaborate with team members to address deployment challenges and deliver solutions.<br>• Maintain detailed documentation of configurations, deployments, and system updates.<br>• Conduct troubleshooting and resolve hardware and software issues effectively.<br>• Support end users with technical inquiries and deliver exceptional customer service.
<p><strong>Job Title:</strong> Senior Cost Analyst</p><p><strong>Location:</strong> Groton, CT <strong><em>(On-site, 5 days / week)</em></strong></p><p><strong>Position Type:</strong> Full-Time / Permanent</p><p><strong>Recruiter Contact:</strong> Abby Harpp – abby.harpp@roberthalf</p><p><strong>Job Reference:</strong> AH0013361489</p><p><br></p><p>We are seeking a <strong>Senior Cost Analyst</strong> to support a high-tech manufacturing operation and play a key part in standard costing, inventory accuracy, and operational cost analysis. This person will work closely with Operations, Engineering, Supply Chain, and Finance to deliver accurate product costing and actionable insights.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Own standard costing, cost updates, and variance analysis</li><li>Partner with Operations on inventory counts, audits, and root cause analysis</li><li>Support budgeting, forecasting, and month-end close</li><li>Collaborate cross-functionally on BOM, material, labor, and overhead costing</li><li>Prepare journal entries, reconciliations, and cost-related reporting</li><li>Monitor cost trends, identify savings opportunities, and drive improvements</li><li>Deliver clear, actionable cost and operational insights to leadership</li><li>Support ad-hoc cost and production analysis</li></ul>
We are looking for an IT & Business Systems Analyst to join our team in Oyster Bay, New York. In this role, you will play a key part in bridging technology and business needs by optimizing systems, improving workflows, and supporting IT operations. The ideal candidate will have a strong background in business analysis, system coordination, and technical problem-solving.<br><br>Responsibilities:<br>• Collaborate with stakeholders to identify, analyze, and document requirements for software projects and system enhancements.<br>• Manage and enhance the Kace ticketing system, focusing on workflow optimization and reporting.<br>• Assess and recommend technology solutions in collaboration with the IT Manager and external vendors.<br>• Coordinate system implementations, lead user training sessions, and create comprehensive documentation to support users.<br>• Partner with the Manufacturing Process Analyst to align IT strategies with operational workflows.<br>• Develop and maintain standardized IT processes, ensuring clear communication and efficient workflows across teams.<br>• Oversee the management and organization of SharePoint content and structure to improve usability.<br>• Identify opportunities for automation using Microsoft tools and third-party applications, and implement solutions.<br>• Work with external vendors to enhance website content management systems.<br>• Provide backup support for desktop and end-user IT-related issues to ensure seamless operations.
<p>We are looking for an experienced IT Manager to oversee and enhance the organization's technological infrastructure in Hartford County, Connecticut. This role requires a strategic leader who can manage IT operations effectively, ensuring systems are secure, reliable, and optimized for performance.</p><p><br></p><p>Responsibilities:</p><p>• Manage and maintain the organization's Active Directory environment to ensure secure and efficient user access.</p><p>• Own the AWS environment and refine standards</p><p>• Manage vendor budgets and search for cost-saving findings.</p><p>• Oversee backup technologies to guarantee data protection and recovery capabilities.</p><p>• Administer and configure Cisco Meraki technologies to support network stability and security.</p><p>• Supervise the installation, maintenance, and troubleshooting of computer hardware across all departments.</p><p>• Implement and manage configuration management processes to streamline system updates and deployments.</p><p>• Develop and enforce IT policies and procedures to align with industry standards.</p><p>• Lead a team of IT professionals, providing guidance, training, and performance evaluations.</p><p>• Collaborate with other departments to identify technology needs and deliver tailored solutions.</p><p>• Monitor system performance and address potential issues proactively to minimize downtime.</p><p>• Research and recommend new technologies to improve operational efficiency and support business growth.</p>
<p>We are looking for an experienced hands-on Information Security Manager to oversee and enhance the organization's cybersecurity framework. This role requires an experienced and detail-oriented individual with a strong background in developing security policies, managing compliance, and implementing risk management strategies. Based in Hartford County, Connecticut, the position demands a proactive leader who can ensure the organization's security infrastructure aligns with industry standards.</p><p><br></p><p>Responsibilities:</p><p>• Develop, implement, and maintain cybersecurity policies and procedures tailored to organizational needs.</p><p>• Oversee compliance with industry standards such as ISO 27001, NIST 800-53, and other relevant frameworks.</p><p>• Manage risk assessment processes and ensure appropriate mitigation strategies are in place.</p><p>• Lead and coordinate audits related to cybersecurity and governance risk compliance.</p><p>• Monitor and improve the organization's security information and event management (SIEM) systems.</p><p>• Provide leadership and guidance to teams handling application and enterprise security.</p><p>• Establish and maintain IT governance structures to ensure effective cyber governance.</p><p>• Collaborate with stakeholders to ensure corporate security policies align with business objectives.</p><p>• Prepare detailed reports and documentation related to security operations and compliance.</p><p>• Stay updated on emerging cybersecurity threats and recommend proactive measures.</p>
<p>We are looking for an experienced Cybersecurity Leader to lead and strengthen our organization's security initiatives in New Haven County, Connecticut. This role involves overseeing cybersecurity strategies, managing risk assessments, and ensuring compliance with regulatory standards. The ideal candidate will bring innovative approaches to safeguarding digital assets, while fostering collaboration with internal teams and external stakeholders.</p><p><br></p><p>Responsibilities:</p><p>• Lead the implementation of cybersecurity initiatives, coordinating with internal teams and external vendors to ensure resilience and regular testing.</p><p>• Conduct audits and evaluations of cybersecurity systems, managing project planning, documentation, and annual budgeting.</p><p>• Stay updated on emerging security threats, technologies, and industry best practices to maintain a robust defense strategy.</p><p>• Develop and enforce security policies, procedures, and controls to protect networks, systems, and sensitive data.</p><p>• Perform risk assessments, vulnerability scans, and penetration tests to identify and mitigate potential threats.</p><p>• Design and execute incident response plans, monitoring security logs and ensuring rapid recovery from cyber incidents.</p><p>• Investigate security breaches and incidents, collaborating with vendors and teams to improve security measures.</p><p>• Ensure compliance with regulatory standards and government policies related to cybersecurity.</p><p>• Create and manage a security awareness program to educate employees and stakeholders on best practices.</p><p>• Assess and monitor the security practices of third-party vendors and partners to safeguard organizational systems.</p>
