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2 results for Call Center Manager in New Haven, CT

Medical Secretary

New Haven, CT
onsite
Temporary
21.85 - 25.30 USD / Hourly
Are you a customer-oriented professional with strong technology skills seeking a dynamic role in a clinical setting? We are seeking a Clinical Secretary to join our healthcare team, where you will play a key role in supporting daily patient and provider operations. This is an excellent opportunity for candidates with healthcare administrative experience, a knack for multitasking, and a passion for delivering excellent service.Key Responsibilities:<ul><li>Serve as the first point of contact for patients, providing warm, professional, and responsive customer service.</li><li>Schedule appointments and manage patient information using EPIC or similar EMR systems.</li><li>Answer and triage phone calls, using effective listening and professional telephone etiquette.</li><li>Accurately process and direct inquiries from patients, providers, and staff.</li><li>Coordinate administrative tasks, ensuring timeliness and accuracy in a fast-paced environment.</li><li>Uphold confidentiality and follow clinic protocols at all times.</li></ul>Required Skills and Abilities:<ul><li>Demonstrated ability to deliver exceptional customer service, with strong verbal and interpersonal communication.</li><li>Excellent organizational skills; able to prioritize and manage multiple tasks efficiently.</li><li>Proficiency with EPIC or similar Electronic Medical Record (EMR) systems in scheduling and information management.</li><li>Strong communication, effective listening, and sound judgment skills.</li><li>Ability to work independently, apply critical thinking, and resolve issues proactively.</li></ul>Preferred Skills and Abilities:<ul><li>Knowledge of medical terminology and previous experience in a medical office or high-volume call center.</li><li>Spanish-speaking (bilingual) skills are an advantage.</li><li>Familiarity with Microsoft Excel and experience with multi-line telephone systems.</li><li>Experience in specialty clinical environments such as oncology, cardiology, or dermatology, with exposure to specialized EPIC modules.</li><li>Demonstrated flexibility and ability to adapt to changing work demands.</li></ul>Top Must-Have Skills:<ol><li>Exceptional customer service.</li><li>EPIC or prior EMR experience (strongly preferred).</li><li>Effective communication skills—call center or customer service representative experience valued.</li><li>Spanish bilingual skills are a plus but not required.</li></ol>Personality Fit:<ul><li>Independent worker who takes initiative.</li><li>Tech-savvy and eager to learn new tools.</li><li>Flexible and adaptable, able to thrive in fast-changing clinical environments.</li></ul>
2026-03-23T14:28:39Z

Plant Controller

Wethersfield, CT
onsite
Permanent
125000.00 - 160000.00 USD / Yearly
Role: Plant ControllerLocation: Wethersfield, CTIndustry: ManufacturingEmployment Type: Full‑Time | OnsiteRecruiter Contact: Ryan Genua Ryan.Genua@Roberthalf comJob Posting: RG0013409491 Position OverviewA large and well-established manufacturing organization is seeking a Plant Controller to oversee financial operations at a high‑volume production facility. This role partners closely with plant leadership to drive financial performance, operational efficiency, and cost control while ensuring strong internal controls and accurate reporting.The ideal candidate brings a hands-on manufacturing finance background, strong cost accounting expertise, and the ability to support inventory-intensive operations in a dynamic plant environment.Key Responsibilities<ul><li>Serve as the primary financial leader for the manufacturing facility, partnering with plant leadership on operational and financial decision‑making</li><li>Oversee plant-level accounting, close processes, forecasting, and budgeting activities</li><li>Manage standard costing, cost variance analysis, labor and overhead absorption, and margin analysis</li><li>Lead inventory accounting and controls, including cycle counts, physical inventories, and reconciliation</li><li>Support inventory planning, stock builds, and excess & obsolete (E& O) inventory management</li><li>Analyze production, inventory, and operational KPIs to identify risks, trends, and improvement opportunities</li><li>Ensure compliance with internal controls, company policies, and GAAP requirements</li><li>Collaborate with supply chain, operations, and corporate finance teams on planning and performance initiatives</li><li>Assist with audit support and internal/external reporting as required</li></ul> If you meet these requirements and are interested in this great opportunity, please email your resume in confidence to Ryan Genua at Ryan.Genua@roberthalf com. All inquiries are confidential. At Robert Half we never distribute your resume without your permission.
2026-03-26T19:18:42Z