<p>Reputable, industry-leading client seeks a data-driven Sales Manager with strong analytical skills. In this role, you will oversee and develop the sales team, review sales data, maintain accurate sales forecasts, pipelines, and CRM data, resolve customer inquiries, create pricing strategies, uphold customer relationships, prepare regular sales reports & KPI dashboards, track sales targets, and withhold and implement standard compliance procedures. Ideally, we are looking for a Sales Manager who can drive revenue growth by leading and executing sales strategies within a manufacturing and distribution environment.</p><p><br></p><p>Major Responsibilities</p><p>· Analyze and optimize logistical procedures</p><p>· Maintain client pipeline</p><p>· Implement sales strategies</p><p>· Ensure accurate demand forecasting and pipeline management</p><p>· Oversee sales cycle</p><p>· Communicate with nationwide suppliers</p><p>· Perform market research</p><p>· Ensure prompt and proper movement of products</p><p>· Coach, train, and mentor staff</p>
<p>Our growing client is looking to hire a Sales Account Executive who can expand a portfolio of customer accounts within the manufacturing sector. The Sales Account Executive will be responsible for managing client relationships, developing new business opportunities, and driving/managing the sales cycle. This role will consist of generating sales leads, maintaining client relationships, providing sales strategies, speaking on product knowledge, meeting and/or exceeding sales targets and revenues, and assist with executive orders. The ideal Sales Account Executive will also develop business plans to assist in goal setting, present product knowledge to prospective clients, negotiate agreements, and resolve all client inquiries. </p><p><br></p><p>Primary Duties</p><p>· Provide client support </p><p>· Complete deals from start to finish</p><p>· Draft client proposals</p><p>· Product knowledge expert</p><p>· Develop sales strategies</p><p>· Analyze sales activities</p><p>· Provide product quoting</p><p>· Maintain client database</p><p>· Resolve transaction discrepancies</p>
We are looking for a dedicated Customer Service Representative to join our team in New York, New York. In this role, you will be responsible for providing exceptional service to clients and handling administrative tasks efficiently. This is a Contract to permanent position, offering a chance to grow within the Real Estate industry while working onsite for at least three days a week.<br><br>Responsibilities:<br>• Respond to inbound client calls with professionalism and resolve inquiries promptly.<br>• Manage customer interactions through email correspondence, ensuring accurate and timely communication.<br>• Perform data entry tasks to update and maintain records efficiently.<br>• Schedule appointments and coordinate meetings as needed.<br>• Utilize Microsoft Excel and Word to create reports and track relevant information.<br>• Handle inbound and outbound calls to address customer needs effectively.<br>• Process orders and ensure accuracy in entry and follow-ups.<br>• Work collaboratively with the team to ensure seamless service delivery.<br>• Leverage Yardi software to manage property-related tasks and operations.<br>• Maintain a high level of organization and attention to detail in all tasks.
<p>We are looking for a dedicated Customer Service Representative to join our team near East Rutherford, New Jersey. This Contract to permanent position offers an opportunity to deliver exceptional service to customers across diverse markets while working closely with internal and external stakeholders. The role is ideal for someone who thrives in a fast-paced environment and is passionate about building strong customer relationships.</p><p><br></p><p>Responsibilities:</p><p>• Provide outstanding service to customers across various market applications by collaborating with internal teams and external partners.</p><p>• Build and nurture lasting relationships with customers to ensure satisfaction and loyalty.</p><p>• Prepare accurate and timely quotations based on customer needs.</p><p>• Process and input orders into the system with precision.</p><p>• Support the Sales team by providing quotations, updates on delivery statuses, and generating order reports.</p><p>• Manage daily customer orders, ensuring timely confirmations, tracking shipments, and updating status for back-ordered items.</p><p>• Resolve operational challenges related to the sales process, including issues with order status, deliveries, invoicing, and returns.</p><p>• Coordinate with departments such as sales, supply chain, and logistics to provide top-tier customer service.</p><p>• Participate in shipping activities, including preparing documentation, verifying accuracy, and ensuring timely submission to the warehouse.</p><p>• Conduct regular customer review calls, identifying follow-up actions and tracking progress effectively.</p>
<p>We are looking for a skilled Bilingual Customer Service Representative to join our team in Randolph, New Jersey. In this role, you will provide exceptional technical support for a range of products, ensuring customer satisfaction through attentive and efficient service. This is a long-term contract position offering the opportunity to work closely with customers, internal teams, and technical resources.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting support to customers for various products, offering clear and effective solutions.</p><p>• Accurately document customer interactions, resolutions, and troubleshooting steps in internal systems.</p><p>• Escalate unresolved or complex issues to appropriate supervisors or specialized departments for further investigation.</p><p>• Stay informed about product details, software updates, and support procedures to deliver accurate assistance.</p><p>• Assist customers with product setup, operational guidance, warranty inquiries, and functionality questions.</p><p>• Collaborate with internal departments, including Customer Service and E-Commerce, to resolve customer concerns promptly.</p><p>• Review technical manuals and support documentation to ensure precise guidance is provided.</p><p>• Participate in internal testing of product features, firmware, or software updates as needed.</p><p>• Strive to maintain high levels of customer satisfaction through courteous and solution-driven service.</p>
<p>We are looking for a detail-oriented Customer Service Representative to join our team near Lyndhurst, New Jersey. In this long-term contract role, you will play a pivotal part in ensuring seamless order management, effective communication, and exceptional service to our customers. This position requires a proactive approach to handling inquiries, resolving issues, and maintaining accuracy in all customer interactions.</p><p><br></p><p>Responsibilities:</p><p>• Process and manage order entries promptly, ensuring accuracy and timely acknowledgment to customers.</p><p>• Track and modify orders while maintaining consistent communication with the warehouse team.</p><p>• Follow up on urgent orders, including next-day and same-day deliveries, ensuring completion and confirmation before the end of the day.</p><p>• Handle returns, exchanges, and refunds efficiently while adhering to company policies.</p><p>• Provide accurate information regarding products, pricing, and tracking to customers and sales representatives within 24 hours of receiving inquiries.</p><p>• Resolve customer complaints and issues professionally and in a timely manner.</p><p>• Maintain and update customer records and order details in NetSuite.</p><p>• Collaborate with team members and departments to ensure smooth resolution of customer concerns.</p><p>• Report recurring issues to management to facilitate improvements in processes.</p><p>• Suggest enhancements to customer service procedures to optimize the overall customer experience.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Randolph, New Jersey. This Contract to permanent position offers an excellent opportunity for a detail-oriented individual passionate about delivering exceptional customer support. The ideal candidate will handle a variety of tasks, including eCommerce processes, inbound and outbound calls, and customer issue resolution.</p><p><br></p><p>Responsibilities:</p><p>• Respond to customer inquiries promptly and courteously, providing accurate information about products and services.</p><p>• Process eCommerce tasks such as refunds, returns, return labels, and order cancellations efficiently.</p><p>• Make outbound calls to customers to gather additional information as needed.</p><p>• Act as a liaison between customers and the repair department to ensure seamless communication.</p><p>• Resolve escalated customer issues with a focus on customer satisfaction.</p><p>• Maintain accurate customer records across relevant systems.</p><p>• Analyze customer complaints, identify root causes, and implement effective solutions to ensure resolution.</p><p>• Meet personal and team service level targets and call handling quotas.</p><p>• Suggest additional products and services to attract potential customers and enhance their experience.</p><p>• Perform other duties assigned by management to support departmental goals.</p>
<p>Maintain accurate billing records for an assigned customer group, ensuring timely updates and data integrity.</p><p>Communicate professionally with customers regarding billing and other business-related inquiries, providing high-quality customer service.</p><p>Apply strong organizational skills to manage record retention, filing, and other administrative duties.</p><p>Set up and modify customer accounts in the finance and billing systems as required.</p><p>Independently identify and resolve billing anomalies, service-related issues, and customer concerns.</p><p>Process a high volume of transactions, maintaining meticulous attention to accuracy.</p><p>Issue customer notifications, including on-site distribution of door tag notifications at customer properties.</p><p>Administer business software systems critical for finance operations—such as Customer Information Systems, meter software, and other finance-related applications.</p><p>Support bill production and distribution; assist with oversight of third-party payment processing vendors.</p><p>Assist with meter and transmitter inventory management, calibration scheduling, meter reads, equipment maintenance, and related administrative tasks.</p><p>Demonstrate proficiency in computer, math, and communication skills (both written and oral); remain current on new technologies and best practices.</p><p>Engage with vendors to obtain product or service information (pricing, availability, delivery schedules).</p><p>Perform accurate recordkeeping and reporting as needed.</p><p>Carry out duties in outdoor environments as scheduled; respond to standby and emergency callouts within a 45-minute timeframe—including nights, weekends, and holidays.</p><p>Execute other related assignments as directed.</p><p><br></p><p>Qualifications:</p><p>Proficiency with finance and billing systems, meter administration software, and business applications (e.g., Microsoft D365, Oracle NetSuite, SAP, QuickBooks).</p><p>Strong problem-solving abilities, critical thinking, and adaptability.</p><p>Excellent organizational, mathematical, and communication skills.</p><p>Ability to handle high transaction volumes while ensuring data accuracy.</p><p>Capacity to work independently and manage multiple priorities.</p><p>Willingness and ability to work outdoors, respond to emergency situations, and adjust to non-standard work hours.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team on a long-term contract basis near Saddle Brook, New Jersey. In this role, you will handle a variety of tasks aimed at ensuring smooth communication with clients and providing accurate administrative support. This position offers an excellent opportunity to contribute to customer satisfaction and operational efficiency.</p><p><br></p><p>Responsibilities:</p><p>• Perform administrative tasks to support daily operations and ensure organized workflows.</p><p>• Conduct callback verifications to confirm critical customer and account details.</p><p>• Verify and update bank account information with accuracy and attention to detail.</p><p>• Respond to inbound calls promptly and professionally, addressing customer inquiries and concerns.</p><p>• Enter and process customer orders efficiently using appropriate systems.</p><p>• Utilize Microsoft Office tools to manage documentation and maintain records.</p><p>• Collaborate with team members to resolve customer issues and enhance service quality.</p><p>• Adapt to additional responsibilities as needed to support department goals.</p>
<p>We are looking for a dedicated Client Services Representative to join our team near Saddle Brook, New Jersey. In this Contract to permanent position, you will play a vital role in ensuring client satisfaction by addressing inquiries, managing documentation, and maintaining system accuracy. If you thrive in a fast-paced environment and enjoy delivering excellent service, this opportunity is perfect for you.</p><p><br></p><p>Responsibilities:</p><p>• Research and respond to client inquiries, gathering necessary information and documentation to meet service needs and maintain compliance.</p><p>• Use the company's issue tracking system to review incoming requests, ensuring accurate coding and proper routing to relevant stakeholders.</p><p>• Monitor and maintain data integrity within the Artist Portal, ensuring royalty information interfaces correctly and user response times meet expectations.</p><p>• Conduct initial analysis of royalty-related inquiries, escalating complex issues to the Royalty Operations team as needed.</p><p>• Provide prompt and detail oriented assistance to clients, handling inbound and outbound calls efficiently.</p><p>• Document all client interactions and follow-ups thoroughly to support seamless communication and resolution.</p><p>• Collaborate with internal teams to ensure timely resolution of client issues and adherence to organizational processes.</p><p>• Stay updated on company policies and procedures to deliver consistent and accurate service.</p><p>• Identify opportunities for process improvement and contribute to enhancing the overall customer experience.</p>
<p>We are looking for a dedicated Customer Service Representative to join our team in Fairfield, New Jersey. This is a long-term contract position that offers a hybrid work schedule, combining in-office and remote work after initial training. The role involves managing service-related tasks, ensuring customer satisfaction, and maintaining accurate records during our busy season.</p><p><br></p><p>Responsibilities:</p><p>• Review service tickets to confirm warranty details, pricing, and product availability.</p><p>• Process and monitor service requests while maintaining accurate documentation.</p><p>• Organize and oversee returns for quality control evaluation, tracking product status.</p><p>• Communicate effectively with technicians, managers, distributors, and contractors to provide updates and resolve issues.</p><p>• Handle high volumes of customer inquiries, averaging 20-30 calls per day, ensuring timely and attentive responses.</p><p>• Input data and service requests accurately into the system, utilizing strong computer skills.</p><p>• Verify product availability and pricing to ensure accurate communication with customers.</p><p>• Participate in comprehensive training, including shadowing experienced team members and studying product details.</p><p>• Collaborate with a team of customer service representatives to ensure seamless operations.</p>
We are looking for a dedicated Customer Service Representative to join our team in Marlton, New Jersey. In this contract role, you will play a pivotal part in ensuring customer satisfaction through attentive communication and efficient service. This position requires working onsite for 25-30 hours per week and is expected to last 3-6 weeks, with the potential for extension.<br><br>Responsibilities:<br>• Respond to inbound customer calls and address inquiries with accuracy.<br>• Handle outbound calls to follow up with clients and provide additional support as needed.<br>• Process orders efficiently and ensure data entry is completed accurately.<br>• Assist customers in resolving issues related to sales and services.<br>• Promote upselling opportunities by understanding client needs and recommending suitable solutions.<br>• Maintain detailed records of customer interactions and transactions.<br>• Collaborate with team members to meet project goals and deadlines.<br>• Utilize computer systems effectively to manage customer accounts and process information.<br>• Deliver exceptional customer service to uphold the company’s standards and reputation.
We are looking for a dedicated Customer Service Representative to join our team in Pine Brook, New Jersey. In this long-term contract role, you will play a vital part in ensuring customer satisfaction by managing orders, processing claims, and providing support to clients. This position offers an opportunity to work in a dynamic and fast-paced environment while collaborating with multiple departments to ensure program success.<br><br>Responsibilities:<br>• Manage and maintain orders and inventory using Microsoft Dynamics GP.<br>• Process customer returns, claims, and warranty-related issues efficiently.<br>• Create and oversee reporting for sales teams and clients, both internally and externally.<br>• Monitor and maintain client accounts, including backorders, shipments, and cancellation rates.<br>• Collaborate closely with key departments to support program initiatives.<br>• Handle inbound and outbound calls to address customer inquiries and resolve issues.<br>• Ensure accurate order entry and timely responses to customer needs.<br>• Provide exceptional service to clients, fostering positive relationships and trust.
<p>The Technical Sales Engineer serves as the critical link between sales, engineering, and customers. This role combines deep technical expertise with strong commercial acumen to support the sales process, deliver tailored solutions, and drive revenue growth. The ideal candidate can translate complex technical concepts into customer-focused value propositions and provide pre- and post-sales technical support.</p><p><br></p><p>Primary Duties</p><p>· Partner with sales teams to identify customer needs and develop technical solutions that align with business objectives</p><p>· Prepare technical proposals, quotations, and product configurations</p><p>· Lead technical discovery, product demonstrations, and presentations for prospective and existing customers</p><p>· Support the sales cycle from initial inquiry through contract award and implementation</p><p>· Act as a liaison between customers, sales, engineering, manufacturing, and operations</p><p>· Stay current on product capabilities, industry trends, and competitive offerings</p><p>· Track technical sales metrics and contribute to forecasting and pipeline reviews</p><p>· Identify opportunities to improve sales processes, tools, and technical documentation</p>
We are looking for a detail-oriented Automotive Claims Representative to join our team in Rockville Centre, New York. In this role, you will handle a variety of accounting tasks and ensure that claims are processed efficiently and accurately. The ideal candidate thrives in a structured environment and has a solid understanding of accounts payable, accounts receivable, and invoice processing.<br><br>Responsibilities:<br>• Process and manage automotive claims with accuracy and attention to detail.<br>• Handle accounts payable and accounts receivable transactions in a timely manner.<br>• Use QuickBooks to maintain and update financial records.<br>• Review and process invoices to ensure proper documentation and compliance.<br>• Enter data efficiently into accounting systems while maintaining accuracy.<br>• Communicate with clients and vendors to address inquiries and resolve discrepancies.<br>• Assist in reconciling accounts to ensure balanced financial records.<br>• Support the team in preparing reports and documentation as required.<br>• Monitor deadlines and prioritize tasks to meet organizational goals.
We are looking for a detail-oriented Marketing Specialist to optimize and manage product listings across top e-commerce platforms. In this role, you will ensure accuracy, compliance, and performance of listings on marketplaces such as Amazon Seller Central, Mirakl, and others. You will work closely with various teams to enhance product visibility and maintain brand consistency.<br><br>Responsibilities:<br>• Monitor and address listing errors, feed issues, and compliance notifications on platforms like Amazon Seller Central and Mirakl.<br>• Manage product listings on Amazon Seller Central, focusing on suppression resolution, accuracy, and compliance.<br>• Perform regular audits to ensure product data meets brand standards and platform requirements.<br>• Optimize product titles, descriptions, and keyword fields to improve visibility and performance.<br>• Collaborate with cross-functional teams to refine product data feeds and enhance content structure.<br>• Stay informed about changes in marketplace policies and implement best practices for listings.<br>• Track and analyze marketplace performance metrics to identify areas for improvement.<br>• Resolve catalog conflicts, attribute mismatches, and feed errors to ensure seamless operations.<br>• Conduct keyword research and implement strategies to improve product rankings.<br>• Maintain consistency in product taxonomy and structured data across all platforms.
We are looking for a skilled Marketing Specialist to join our team on a contract basis in New York, New York. In this role, you will focus on developing impactful communication strategies and creating compelling content that aligns with corporate goals. This position requires expertise in copywriting and corporate communications, as well as proficiency in digital platforms such as YouTube.<br><br>Responsibilities:<br>• Develop and implement effective communication plans to support company initiatives.<br>• Craft engaging and persuasive copy for various corporate materials, including internal and external communications.<br>• Manage internal communications strategies to ensure alignment across teams and departments.<br>• Create structured query reports to analyze communication effectiveness and provide actionable insights.<br>• Oversee and optimize YouTube channels, ensuring content is aligned with branding and audience expectations.<br>• Collaborate with cross-functional teams to ensure consistency in messaging and tone.<br>• Monitor and evaluate the success of communication campaigns, adjusting strategies as needed.<br>• Research and recommend innovative approaches to enhance communication efforts.<br>• Provide regular updates and reports to stakeholders on campaign performance and insights.