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4 results for Desktop Support Analyst in New Braunfels, TX
- San Antonio, TX
- onsite
- Temporary
- 21 - 25 USD / Hourly
- We are looking for a skilled Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position is ideal for candidates with a passion for IT and a desire to provide high-quality technical support to end users. The role requires a proactive approach to troubleshooting, maintaining systems, and delivering effective solutions in a dynamic work environment.<br><br>Responsibilities:<br>• Record and document details of service requests and issues with accuracy, including categorization and prioritization, using the IT service desk tool.<br>• Provide remote support to users through IT service desk tools or Skype for Business.<br>• Manage and maintain Active Directory and Office 365 accounts effectively.<br>• Deliver hands-on technical support to internal staff, including hardware and software troubleshooting.<br>• Utilize internal and external resources, such as knowledge bases, manuals, and vendor support platforms, to resolve technical issues.<br>• Ensure timely updates and resolutions for service desk tickets to meet user needs.<br>• Collaborate with team members to address complex technical challenges.<br>• Perform routine maintenance and updates for IT equipment and systems.<br>• Offer on-site assistance at users’ desks when required to resolve issues.
- 2026-03-09T00:00:00Z
- San Antonio, TX
- onsite
- Temporary
- 22 - 25 USD / Hourly
- We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in San Antonio, Texas. This long-term contract position requires someone who is detail-oriented, can provide exceptional technical support, and resolve system-related issues efficiently. The ideal candidate will have a strong background in troubleshooting and supporting Microsoft Windows environments.<br><br>Responsibilities:<br>• Provide responsive and effective technical support to end-users, addressing hardware and software issues.<br>• Manage and maintain user accounts and permissions within Active Directory.<br>• Troubleshoot and resolve problems related to Microsoft Windows 10 operating systems.<br>• Handle service desk tickets with accuracy and ensure timely resolution.<br>• Diagnose and resolve basic technical issues, escalating complex problems as necessary.<br>• Perform system updates and routine maintenance to ensure optimal functionality.<br>• Assist users with software installations and configurations.<br>• Document technical processes and solutions for future reference.<br>• Collaborate with team members to enhance support workflows and improve user satisfaction.
- 2026-03-30T00:00:00Z
- Austin, TX
- remote
- Temporary
- 67 - 80 USD / Hourly
- <p><strong>SAP Support Specialist</strong></p><p>Remote | Austin, TX | Contract</p><p><br></p><p>Robert Half is hiring a skilled SAP Public Cloud Support Specialist to assist our client with an ongoing project. In this long-term contract role, you will leverage your expertise to address finance-related support tickets and collaborate with business teams to ensure efficient resolution. This position requires strong communication skills, technical proficiency, and the ability to travel for occasional on-site meetings as needed.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Address finance-related IT support tickets promptly and efficiently.</p><p>• Implement and maintain client-side scripting to enhance system functionality.</p><p>• Develop and manage Business Requirement Documents to align technical solutions with business needs.</p><p>• Oversee configuration management processes to ensure system stability and accuracy.</p><p>• Create and integrate APIs to streamline data exchange and communication.</p><p>• Support Salesforce development initiatives as needed to enhance operational workflows.</p><p>• Provide expertise in public cloud environments to optimize system performance and scalability.</p>
- 2026-03-30T00:00:00Z
- Austin, TX
- onsite
- Temporary
- 52.25 - 60.5 USD / Hourly
- <p><strong>Systems Analyst</strong></p><p>On-site | Austin, TX | Contract</p><p><br></p><p>We are partnering with a client in Austin, Texas to hire a Systems Analyst. This long-term contract position involves a hybrid schedule of three remote days and two onsite days (Monday and Thursday). The ideal candidate will play a critical role in analyzing business needs, identifying solutions, and optimizing systems to support organizational goals.</p><p><br></p><p><strong>Responsibilities:</strong></p><p>• Collaborate with stakeholders to understand business objectives and challenges, proposing effective solutions to address them.</p><p>• Conduct detailed studies and cost/benefit analyses to evaluate alternative approaches and make recommendations.</p><p>• Analyze user requirements, procedures, and existing problems to automate processes or enhance current systems.</p><p>• Develop comprehensive documentation of user needs, program functions, and steps required for system development or modification.</p><p>• Review system capabilities, specifications, and scheduling constraints to determine feasibility of requested changes.</p><p>• Manage governance, security, compliance, and automation within the GitHub Enterprise platform.</p><p>• Facilitate DevSecOps enablement, ensuring audit readiness and adherence to standardized CI/CD practices.</p><p>• Identify gaps in processes and recommend improvements to enhance operational efficiency.</p><p>• Collaborate with teams using Agile Scrum methodologies to deliver solutions effectively.</p><p>• Provide ongoing support and training to end-users, ensuring seamless adoption of system changes.</p>
- 2026-03-30T00:00:00Z