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1 result for Service Delivery Manager in Nashville, TN

Franklin, TN
onsite
Permanent / Full Time
45000 - 55000 USD / Yearly
We are looking for a motivated and detail-oriented Customer Service Account Manager to join our team in Franklin, Tennessee. In this role, you will play a key part in ensuring customer satisfaction by managing orders, coordinating logistics, and maintaining clear communication with clients. The ideal candidate thrives in a fast-paced environment and is committed to delivering exceptional service. Responsibilities: • Oversee the fulfillment of customer orders, ensuring all requirements are met and promptly communicating updates to clients. • Arrange transportation that aligns with customers’ delivery expectations and timelines. • Prepare and complete invoices and customs documentation for orders, ensuring timely delivery of paperwork to customers. • Maintain effective communication with assigned accounts, addressing and resolving issues in a timely manner. • Update and manage order tracking systems, providing regular updates on shipment status until delivery is complete. • Identify opportunities for process improvements and implement solutions to enhance efficiency. • Collaborate with internal teams to ensure a seamless customer experience. • Handle additional duties and responsibilities as assigned to support the team.
2026-04-17T00:00:00Z