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10 results for Noc Technician in Nashville, TN

Help Desk Technician

Nashville, TN
onsite
Temporary / Contract
26.00 - 29.50 USD / Hourly
We are looking for a dependable Help Desk Technician to provide onsite technical support for employees in Nashville, Tennessee. This Long-term Contract opportunity is ideal for someone who enjoys resolving day-to-day IT issues, supporting end users, and maintaining reliable workstation and network performance. The role focuses on delivering responsive service, documenting solutions clearly, and helping users stay productive through effective troubleshooting and guidance. Responsibilities: • Deliver onsite technical assistance for hardware, software, and connectivity issues affecting end users across the organization. • Manage incoming service desk requests, prioritize open tickets, and provide updates to ensure timely resolution. • Conduct remote support sessions when appropriate to diagnose problems and walk users through corrective actions. • Set up equipment and system access for new hires and coordinate account and device activities for employee departures. • Record troubleshooting steps, user concerns, and final resolutions in the ticketing system with clear and accurate notes. • Perform diagnostic checks to identify the source of reported issues and apply practical fixes for common technical problems. • Escalate more complex incidents to advanced support teams when additional expertise or access is required. • Install, configure, update, and repair computer hardware, operating systems, and business software as needed. • Follow up with users after support is provided to confirm that issues have been fully resolved and service expectations were met.
2026-07-06T14:44:19Z

Senior Network Engineer

Nashville, TN
remote
Permanent / Full Time
120000.00 - 130000.00 USD / Yearly
I'm partnering with an organization seeking a Senior Network Engineer to lead the design, implementation, and security of complex enterprise network environments across both traditional infrastructure and cloud platforms.This is an excellent opportunity for someone who enjoys combining network architecture, cybersecurity, cloud connectivity, and operational excellence in a highly visible technical leadership role. Key Responsibilities✅ Design, implement, and maintain enterprise-scale LAN/WAN, datacenter, and cloud network infrastructure✅ Lead administration and optimization of next-generation firewalls, VPNs, and network security technologies✅ Build and support secure hybrid environments connecting on-premises infrastructure with Microsoft Azure✅ Drive cybersecurity initiatives including network segmentation, zero-trust architecture, risk assessments, vulnerability management, and incident response✅ Secure and support OT/industrial environments, including manufacturing and operational systems✅ Collaborate with cross-functional teams on cloud migrations, infrastructure projects, and application deployments✅ Develop network standards, security policies, and technical documentation✅ Provide technical leadership and mentorship to engineering teams
2026-07-08T14:14:02Z

Network Engineer

Lavergne, TN
onsite
Permanent / Full Time
120000.00 - 130000.00 USD / Yearly
Our client is looking for a Network Engineer to join their team and support enterprise‑scale, high‑performance networking environments. This individual will be responsible for designing, implementing, and supporting network architectures, working closely with customers, vendors, and internal engineering teams. The role includes deploying solutions and diagnosing complex networking issues, with a strong focus on Ethernet and InfiniBand technologies, including NVIDIA/Mellanox environments. Key Responsibilities<ul><li>Design, configure, and manage wired and high-performance networks, including Ethernet and InfiniBand</li><li>Partner with customers and vendors to define network topology and resolve network-related issues</li><li>Troubleshoot networking problems across servers, top-of-rack switches (TOR), DACs, and NICs</li><li>Analyze failures, identify root causes, and collaborate with R& D and engineering teams</li><li>Design and deploy LAN, WLAN, and WAN environments</li><li>Install, configure, and maintain network hardware and software (routers, switches, firewalls, servers)</li><li>Monitor network performance, availability, and security</li><li>Implement and test network security controls and access models</li><li>Maintain accurate technical documentation and network diagrams</li><li>Recommend improvements for performance, capacity, reliability, and scalability</li><li>Support and maintain all network operations and infrastructure</li><li>Perform additional related duties as needed</li></ul>
2026-06-17T13:53:44Z

AI & Analytics Platform Manager

Nashville, TN
onsite
Permanent / Full Time
170000.00 - 185000.00 USD / Yearly
We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. Strategic Planning and Execution<ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul>Team Leadership and Development<ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul>Operational Management<ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul>Continuous Improvement<ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
2026-06-17T13:53:44Z

IT Manager

Lavergne, TN
onsite
Permanent / Full Time
130000.00 - 150000.00 USD / Yearly
Our client is seeking an IT Manager to lead and oversee enterprise IT operations, infrastructure, and security. This role is responsible for the stability, performance, and protection of network, server, and end‑user environments, while also managing IT staff, vendors, and projects. The IT Manager combines strategic oversight with hands‑on technical leadership, ensuring IT services align with operational and business needs across office, production, and distributed environments. Key Responsibilities:IT Infrastructure & Operations<ul><li>Lead the maintenance, monitoring, and enhancement of enterprise IT infrastructure, including servers, networks, endpoints, and peripherals</li><li>Oversee LAN/WAN environments, on‑prem and cloud‑based systems, telecommunications, and circuit connectivity</li><li>Ensure high availability, performance, scalability, and reliability of IT systems</li><li>Plan and execute system upgrades, migrations, and maintenance activities</li><li>Monitor network utilization and system health to identify risks, capacity constraints, and performance issues</li></ul>Security, Risk & Continuity<ul><li>Lead cybersecurity efforts including threat mitigation, monitoring, remediation, and access control</li><li>Maintain security tools, countermeasures, and monitoring systems to protect data and system integrity</li><li>Develop, maintain, and test business continuity and disaster recovery plans</li><li>Ensure backup, off‑site storage, and recovery processes are in place and tested</li></ul>Leadership & Team Management<ul><li>Manage, mentor, and develop IT technicians and system administrators</li><li>Oversee hiring, training, and performance management of IT staff</li><li>Serve as the primary escalation point for complex technical issues</li><li>Promote strong documentation, knowledge sharing, and process improvement</li></ul>Project, Vendor & Budget Management<ul><li>Lead IT portions of projects from design through implementation and delivery</li><li>Manage IT‑related vendor contracts, licensing, telecommunications, and service providers</li><li>Forecast hardware, software, and infrastructure needs for budgeting and capital planning</li><li>Maintain accurate inventories of IT assets and systems</li></ul>End‑User Support & Enablement<ul><li>Oversee delivery of technical support services across office and operational environments</li><li>Develop and deliver training related to systems usage, security best practices, and IT procedures</li><li>Ensure IT policies, standards, diagrams, and documentation are current and enforced</li></ul>
2026-06-26T19:43:45Z

Service Support Analyst

Brentwood, TN
onsite
Permanent / Full Time
70000.00 - 80000.00 USD / Yearly
Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client’s organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes. Responsibilities:Task Execution and End-User Support<ul><li>Respond to incidents and service requests via phone, email, chat, and self-service portals</li><li>Log, categorize, prioritize, and resolve tickets within the ITSM platform</li><li>Troubleshoot desktop, application, and connectivity issues</li><li>Communicate clearly with users and provide status updates</li></ul>Endpoint & Desktop Support<ul><li>Support Windows laptops, desktops, and AVD</li><li>Assist with device provisioning, refresh, and decommissioning</li><li>Troubleshoot hardware, software, and configuration issues</li><li>Support devices managed through centralized endpoint management platforms</li></ul>Identity, Access & Administration<ul><li>Perform Entra ID and Active Directory administration tasks</li><li>Support onboarding and offboarding processes</li><li>Manage group-based access and permissions</li><li>Troubleshoot authentication and access issues</li></ul>Endpoint Management & Security Support<ul><li>Support device compliance with security baselines</li><li>Assist with patching and endpoint protection troubleshooting</li><li>Identify and escalate potential security incidents</li></ul>Documentation & Continuous Improvement<ul><li>Document all support actions and resolutions</li><li>Maintain and contribute to knowledge base articles</li><li>Identify recurring issues and recommend improvements</li></ul>Operating Standards & Expectations<ul><li>Operate within an ITIL-aligned service management framework</li><li>Adhere to security, compliance, and data protection policies</li><li>Meet defined service performance and documentation standards</li></ul>
2026-07-08T13:38:40Z

Test Center Administrator

Nashville, TN
onsite
Temporary to Hire
17.58 - 18.50 USD / Hourly
We are looking for a dependable Test Center Administrator to support daily operations at a testing site in Nashville, Tennessee. This Contract position is ideal for someone who is comfortable assisting candidates in person, handling routine administrative tasks, and maintaining a secure, organized testing environment. The role requires strong attention to detail, steady computer use, and the ability to move throughout the testing center regularly while exams are in progress. Responsibilities: • Welcome candidates upon arrival and guide them through the check-in process in a courteous and efficient manner. • Verify identification and confirm each candidate is properly cleared to enter the testing area before their exam begins. • Inspect personal items and enforce testing rules to prevent prohibited materials from entering the exam room. • Monitor web-based exams by making routine walkthroughs of the testing room approximately every 10 to 15 minutes. • Observe candidate behavior carefully and address potential testing irregularities in line with site procedures. • Provide basic administrative support such as organizing records, updating exam-related information, and assisting with front-desk tasks. • Help maintain a calm, orderly, and secure environment for individuals taking certification, licensing, and admissions exams. • Use computer applications and testing platforms confidently to support scheduling, check-in, and exam administration activities.
2026-07-10T16:18:41Z

IT Manager

Madison, TN
onsite
Temporary to Hire
58.00 - 67.50 USD / Hourly
We are looking for an experienced IT Manager to provide immediate leadership and hands-on technical support for a multi-site organization. This contract opportunity is ideal for someone who can guide daily IT operations, resolve technical issues directly, and bring structure to a fast-paced environment. The role will work closely with business leaders and team members to keep systems reliable, support end users, and strengthen internal IT ownership during a leadership transition. Responsibilities: • Direct daily IT activities across infrastructure, user devices, and support services for multiple locations. • Troubleshoot and resolve a wide range of technical issues, providing support across frontline and advanced service needs. • Administer user onboarding and offboarding processes, including account provisioning, permissions, and access management. • Partner with the departing IT leader to gather operational knowledge, secure administrative access, and create clear technical documentation. • Oversee the Atera platform by supporting monitoring, scripting, automation workflows, and overall tool performance. • Maintain the health of Microsoft-based systems, endpoint environments, and core business technology platforms. • Manage network components, legacy server resources, patching schedules, backup processes, and overall system uptime. • Support cybersecurity and facility-related security technologies such as surveillance and controlled entry systems. • Provide day-to-day guidance to an IT team member at the beginning of their career while encouraging effective support practices and technical growth. • Communicate priorities, risks, and technical updates clearly to leadership, department teams, and non-technical users.
2026-06-23T19:23:50Z

VP of Information Security & Risk Management

Nashville, TN
onsite
Permanent / Full Time
200000.00 - 250000.00 USD / Yearly
We are looking for an accomplished security executive to lead the organization’s information security, risk management, and compliance efforts from an enterprise perspective. This role will shape a forward-looking security strategy that supports business goals, strengthens regulatory alignment, and promotes resilient operations across the company. Based in Nashville, Tennessee, this leader will work closely with executives, internal teams, clients, and external partners to guide decision-making, elevate governance, and oversee response readiness. Responsibilities: • Develop and lead a company-wide information security and risk management roadmap that supports strategic business objectives and long-term growth. • Convert executive priorities into practical security programs, measurable initiatives, and effective control frameworks across the enterprise. • Establish meaningful performance and risk metrics to evaluate security maturity, track progress, and inform leadership decisions. • Direct governance, risk, and compliance activities by maintaining policies, standards, and control practices that meet regulatory and organizational expectations. • Oversee audit preparation, regulatory reviews, and corrective action plans to ensure timely remediation and sustained compliance. • Provide executive leadership during cybersecurity incidents by guiding escalation, communication, containment, and recovery efforts. • Lead senior security teams responsible for monitoring threats, managing vulnerabilities, and reducing enterprise risk through coordinated operational execution. • Represent the organization in security-related discussions with clients, vendors, and business partners, including assessments, due diligence, and contractual security matters. • Build and develop a high-performing security leadership structure by mentoring managers and directors, setting priorities, and aligning resources to business needs.
2026-06-11T16:48:49Z

Director of IT Infrastructure

Clarksville, TN
onsite
Permanent / Full Time
125000.00 - 155000.00 USD / Yearly
We are seeking a Director of IT Infrastructure to lead the design, optimization, and security of a complex enterprise technology environment. This role is responsible for ensuring high availability, performance, and scalability across network, systems, and telecommunications platforms while aligning IT capabilities with business objectives. This leader will serve as a strategic partner to senior leadership, mentor technical teams, and drive infrastructure modernization, security, and operational excellence. Key Responsibilities:Infrastructure Strategy & Operations<ul><li>Lead the design, implementation, and ongoing support of enterprise network infrastructure (LAN/WAN, data centers, and co-location environments)</li><li>Oversee installation, configuration, and maintenance of routers, switches, firewalls, servers, and related systems</li><li>Ensure optimal performance, uptime, and scalability across all infrastructure environments</li><li>Manage patching, upgrades, and lifecycle planning for systems and hardware</li><li>Evaluate emerging technologies and recommend improvements to enhance performance and efficiency</li></ul>Leadership & Team Management<ul><li>Recruit, coach, mentor, and lead infrastructure and systems teams</li><li>Oversee day-to-day operations, performance management, and annual reviews</li><li>Foster a high-performance, collaborative, and accountable team environment</li><li>Serve as escalation point for complex technical issues</li></ul>Security, Risk & Compliance<ul><li>Lead network security strategy, monitoring, and continuous improvement initiatives</li><li>Partner with vendors and internal stakeholders to strengthen security posture</li><li>Support audit remediation and ensure alignment with regulatory and security standards</li><li>Oversee disaster recovery and business continuity planning for infrastructure systems</li></ul>Project & Stakeholder Management<ul><li>Act as technical lead for enterprise IT projects, ensuring successful delivery and timelines</li><li>Collaborate with business units to translate requirements into scalable infrastructure solutions</li><li>Communicate technical concepts clearly to non-technical stakeholders</li><li>Maintain documentation, reporting, and change management processes</li></ul>
2026-06-25T14:44:03Z