<p>We are seeking a detail‑oriented and solution‑driven <strong>NetSuite Support Specialist</strong> to serve as the primary point of contact for all NetSuite‑related inquiries, issues, and system needs. This role supports critical business operations including order processing, invoicing, returns, exchanges, and customer data management. The ideal candidate has hands‑on NetSuite experience, strong technical troubleshooting skills, and the ability to partner effectively across teams.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>NetSuite Administration & Support</strong></p><ul><li>Serve as the first point of contact for all NetSuite questions, technical issues, and troubleshooting needs.</li><li>Manage user roles, permissions, and system access while maintaining data accuracy and compliance.</li><li>Build and maintain saved searches, reports, and dashboards for leadership and customer service teams.</li><li>Support and refine workflows related to order processing, invoicing, returns, exchanges, and warranty requests.</li><li>Maintain accurate item records, pricing structures, and customer account information within NetSuite.</li><li>Collaborate with Oracle NetSuite Support and internal departments to identify, escalate, and resolve technical issues.</li><li>Provide training and guidance to team members on NetSuite best practices, new features, and process improvements.</li></ul><p><br></p>