<p>We are looking for an experienced AI & Analytics Platform Manager to spearhead the integration of artificial intelligence and groundbreaking technologies. The AI & Analytics Platform Manager leads our client’s integration of artificial intelligence and emerging technologies to enhance efficiency, improve service delivery, and drive innovation. This role defines and carries out AI strategy, identifying opportunities for machine learning, natural language processing, and automation—especially in legal technology. Partnering with senior leadership and cross-functional teams, the Manager evaluates, implements, and optimizes AI-enabled solutions supporting operations and client outcomes. </p><p><br></p><p><strong>Strategic Planning and Execution</strong></p><ul><li>Develop and lead AI strategy aligned with business goals.</li><li>Identify opportunities to use AI and automation to improve workflows and client service.</li><li>Evaluate emerging technologies and plan for long-term growth.</li><li>Work with leadership to create governance for responsible AI use and data privacy.</li><li>Advance analytics and reporting initiatives for the organization.</li></ul><p><strong>Team Leadership and Development</strong></p><ul><li>Align AI initiatives with business needs and current systems.</li><li>Promote adoption of AI capabilities and professional development.</li><li>Support resource allocation for high-impact AI projects.</li></ul><p><strong>Operational Management</strong></p><ul><li>Oversee AI tools and platforms from development to deployment.</li><li>Manage vendor relationships and partnerships for scalable solutions.</li><li>Monitor system performance, resolve issues, and ensure compliance with company standards.</li></ul><p><strong>Continuous Improvement</strong></p><ul><li>Lead modernization of operations through AI and emerging tech.</li><li>Stay current on industry trends and regulatory developments.</li><li>Collect stakeholder feedback to refine AI solutions.</li><li>Foster a culture of innovation and iterative improvement.</li></ul>
<p><strong>Position Overview</strong></p><p>A growing, multi-state organization is seeking a <strong>Director of Accounts Payable & Cash Disbursements</strong> to lead and scale the AP function. This role oversees the <strong>full accounts payable lifecycle</strong>, including vendor administration, invoice processing, cash disbursements, internal controls, and team leadership.</p><p>This is a high-impact position supporting ongoing operational changes and an upcoming <strong>ERP transition to SAP S/4HANA</strong>. The Director will help stabilize processes, implement best practices, and build a high-performing AP organization.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>AP & Disbursements Leadership</strong></p><ul><li>Oversee end-to-end AP operations, including invoice processing, approvals, and payments (ACH, wire, check)</li><li>Ensure timely and accurate disbursements aligned with company policies and cash flow</li><li>Partner with finance to support cash forecasting and working capital management</li></ul><p><strong>Vendor Management & Compliance</strong></p><ul><li>Manage vendor master data governance, onboarding, and controls</li><li>Oversee <strong>1099 reporting, TIN validation, and compliance</strong></li><li>Maintain strong internal controls and audit readiness</li></ul><p><strong>Process Improvement & Controls</strong></p><ul><li>Develop and standardize <strong>SOPs and internal controls</strong> across AP</li><li>Identify opportunities to improve efficiency and reduce errors</li><li>Track and report on KPIs (cycle time, on-time payments, exception rates)</li></ul><p><strong>Team Leadership</strong></p><ul><li>Lead a team of ~25–30 employees, including 2 direct managers</li><li>Drive accountability, training, and development</li><li>Promote a culture of accuracy, efficiency, and continuous improvement</li></ul><p><strong>Systems & Transformation</strong></p><ul><li>Support an upcoming <strong>SAP S/4HANA implementation</strong></li><li>Align AP processes with future-state system requirements</li><li>Enhance reporting and visibility through existing systems</li></ul><p><strong>Cross-Functional Collaboration</strong></p><ul><li>Partner with Procurement, Operations, and Finance to ensure workflow alignment</li><li>Support organizational transitions and centralization efforts</li></ul><p><strong>Preferred</strong></p><ul><li>Experience in <strong>distribution, logistics, or multi-site environments</strong></li><li>Background in <strong>shared services or system implementations</strong></li></ul><p><strong>Why This Role</strong></p><ul><li>Opportunity to <strong>build and optimize a critical finance function</strong></li><li>High visibility with leadership</li><li>Key role in a period of <strong>growth and systems transformation</strong></li></ul>
<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol><p><br></p>
We are looking for an experienced HR specialist to support a manufacturing operation through a broad range of employee-focused and operational human resources activities. This long-term contract position combines generalist HR work with cross-training to provide backup support for payroll processing. The role is well suited for someone who can partner with managers, handle sensitive employee matters appropriately, and help maintain compliant, efficient HR practices across the site.<br><br>Responsibilities:<br>• Advise supervisors and team members on workplace policies, performance concerns, development opportunities, compensation topics, benefits questions, and employee relations matters.<br>• Support core people programs such as goal setting, performance reviews, learning initiatives, succession planning, compensation review processes, and employee engagement efforts.<br>• Coordinate recruitment activities for salaried and hourly positions, including posting roles, screening candidates, participating in interviews, and supporting pre-employment checks.<br>• Lead or assist with employee relations reviews, document findings, conduct exit meetings, and recommend practical resolutions to workplace issues.<br>• Facilitate onboarding and orientation to help employees transition smoothly into the organization.<br>• Respond to employee questions regarding benefit plans and leave programs, including disability-related absences, military leave, and other time-away-from-work matters.<br>• Maintain HRIS data, training records, organizational charts, and reporting metrics while ensuring information remains accurate and current.<br>• Provide backup assistance for payroll tasks as needed, including time-related support and other payroll processing activities after training.<br>• Oversee workers’ compensation cases by coordinating documentation, treatment follow-up, and return-to-work arrangements in alignment with legal requirements.<br>• Help implement policy updates, monitor HR compliance obligations, and support adherence to applicable quality, environmental, and employment standards.
<p>Robert Half is seeking a skilled <strong>Cybersecurity Analyst</strong> to join our client’s IT security team. This role is responsible for monitoring, analyzing, and responding to security threats across the organization’s network, systems, and applications. The ideal candidate has hands-on experience with security tools, incident response, vulnerability management, and risk mitigation in an enterprise environment.</p><p>This is an excellent opportunity to play a critical role in protecting business-critical systems and sensitive data.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Security Monitoring:</strong> Monitor security systems including SIEM tools, firewalls, IDS/IPS, and endpoint detection platforms to identify potential threats.</li><li><strong>Incident Response:</strong> Investigate and respond to security incidents, perform root cause analysis, and document findings.</li><li><strong>Vulnerability Management:</strong> Conduct vulnerability scans, risk assessments, and coordinate remediation efforts.</li><li><strong>Threat Analysis:</strong> Analyze emerging threats and recommend proactive security measures.</li><li><strong>Access & Identity Management:</strong> Review and manage user access controls in accordance with security policies.</li><li><strong>Policy & Compliance:</strong> Assist in maintaining security policies and ensuring compliance with industry standards (e.g., HIPAA, PCI-DSS, SOC 2, NIST).</li><li><strong>Security Audits:</strong> Support internal and external security audits.</li><li><strong>Security Awareness:</strong> Provide guidance and training to end-users on security best practices.</li><li><strong>Documentation:</strong> Maintain accurate incident reports, risk assessments, and remediation documentation.</li></ul><p><br></p>
<p>Our client is seeking a Service Support Analyst to join their team. The analyst is responsible for managing the intake, assessment, and resolution of technology-related incidents and service requests from internal users across our client’s organization. Acting as a primary point of contact, the analyst provides direct end-user support while ensuring requests are logged, prioritized, and resolved in alignment with established service management processes.</p><p><br></p><p><strong>Responsibilities:</strong></p><p><strong>Task Execution and End-User Support</strong></p><ul><li>Respond to incidents and service requests via phone, email, chat, and self-service portals</li><li>Log, categorize, prioritize, and resolve tickets within the ITSM platform</li><li>Troubleshoot desktop, application, and connectivity issues</li><li>Communicate clearly with users and provide status updates</li></ul><p><strong>Endpoint & Desktop Support</strong></p><ul><li>Support Windows laptops, desktops, and AVD</li><li>Assist with device provisioning, refresh, and decommissioning</li><li>Troubleshoot hardware, software, and configuration issues</li><li>Support devices managed through centralized endpoint management platforms</li></ul><p><strong>Identity, Access & Administration</strong></p><ul><li>Perform Entra ID and Active Directory administration tasks</li><li>Support onboarding and offboarding processes</li><li>Manage group-based access and permissions</li><li>Troubleshoot authentication and access issues</li></ul><p><strong>Endpoint Management & Security Support</strong></p><ul><li>Support device compliance with security baselines</li><li>Assist with patching and endpoint protection troubleshooting</li><li>Identify and escalate potential security incidents</li></ul><p><strong>Documentation & Continuous Improvement</strong></p><ul><li>Document all support actions and resolutions</li><li>Maintain and contribute to knowledge base articles</li><li>Identify recurring issues and recommend improvements</li></ul><p><strong>Operating Standards & Expectations</strong></p><ul><li>Operate within an ITIL-aligned service management framework</li><li>Adhere to security, compliance, and data protection policies</li><li>Meet defined service performance and documentation standards</li></ul>
<p>Robert Half is currently seeking a Contract PC Technician to join our client's IT support team. As a Contract PC Technician, you will be responsible for providing essential technical support, maintaining desktop systems, and ensuring the efficient operation of PCs within the organization. This is a contract position that offers an exciting opportunity to work with a respected company.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Hardware Support:</strong> Install, configure, and troubleshoot desktop computers, laptops, and peripherals (e.g., printers, monitors) to ensure they function correctly.</li><li><strong>Software Installation:</strong> Install, update, and maintain software applications, operating systems, and security patches on desktop systems.</li><li><strong>Technical Support:</strong> Provide technical assistance to end-users, diagnosing and resolving hardware and software issues in a timely manner.</li><li><strong>Hardware Maintenance:</strong> Perform hardware upgrades, repairs, and preventive maintenance on PCs, ensuring optimal performance and reliability.</li><li><strong>Inventory Management:</strong> Maintain accurate records of PC hardware and software assets, including tracking and procurement of new equipment as needed.</li><li><strong>User Training:</strong> Assist end-users in understanding and using software applications and provide guidance on best practices for PC usage.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and common issues for future reference.</li><li><strong>Security Compliance:</strong> Ensure that PCs are in compliance with security policies, including antivirus and system security updates.</li></ol><p><br></p>