<p>Robert Half is seeking a Contract Desktop Support Analyst to join our client's dynamic IT team. As a Contract Desktop Support Analyst, you will play a crucial role in providing technical support and assistance to end-users, ensuring smooth and efficient operation of desktop systems and software applications. This is a contract position, and the successful candidate will have the opportunity to work with a well-established and respected organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Technical Support:</strong> Provide first-level technical support to end-users, responding to inquiries, diagnosing and resolving hardware and software issues, and escalating more complex problems to the appropriate team.</li><li><strong>Desktop Management:</strong> Install, configure, and maintain desktop systems, including operating systems, software applications, and hardware components.</li><li><strong>Hardware Maintenance:</strong> Perform hardware troubleshooting and maintenance, including but not limited to desktops, laptops, printers, and peripherals.</li><li><strong>Software Support:</strong> Assist users with software-related issues, such as troubleshooting software applications, assisting with installations, and providing guidance on software usage.</li><li><strong>User Training:</strong> Conduct user training sessions to enhance end-users' knowledge of software and hardware usage, best practices, and security protocols.</li><li><strong>Documentation:</strong> Maintain detailed records of support requests, resolutions, and inventory management to track and report on issues, solutions, and asset management.</li><li><strong>Security:</strong> Assist in implementing and enforcing security policies, ensuring the integrity and confidentiality of data.</li><li><strong>Collaboration:</strong> Collaborate with IT team members, both on-site and remotely, to resolve complex technical issues and contribute to ongoing IT projects.</li><li><strong>End-User Satisfaction:</strong> Continuously strive to enhance the end-user experience by providing excellent customer service and support.</li></ol>
<p>We are seeking a detail-oriented and highly organized individual to join our team as a part-time Office Manager / Human Resources Representative. This hybrid role supports smooth office operations and assists in a variety of HR functions. The ideal candidate will have experience in office administration and human resources, excellent communication skills, and the ability to multitask in a fast-paced environment.</p><p>Key Responsibilities:</p><ul><li>Manage daily office operations, including ordering supplies, maintaining inventory, and overseeing office equipment maintenance</li><li>Greet visitors, answer phone calls, and handle correspondence</li><li>Coordinate meetings, calendar appointments, and travel arrangements</li><li>Maintain and organize office files, records, and documents—both electronic and physical</li><li>Support onboarding and offboarding processes for new hires and departing employees</li><li>Assist with HR compliance, record-keeping, and documentation</li><li>Serve as a point of contact for HR-related inquiries from staff, escalating issues as needed</li><li>Coordinate employee engagement initiatives and culture-building activities</li><li>Track PTO requests, attendance, and assist with payroll data entry</li><li>Partner with management on performance review and training logistics</li><li>Ensure adherence to company policies and applicable labor laws</li></ul><p><br></p>