We are looking for a motivated Collections Specialist to join our team in Framingham, Massachusetts. This role involves engaging with customers to drive sales, resolve inquiries, and support marketing initiatives. The ideal candidate is proactive, organized, and skilled in customer communication and problem-solving.<br><br>Responsibilities:<br>• Conduct daily outbound calls to customers to secure orders, with call volumes ranging from 30 to 40+ calls per day, supporting weekly, quarterly, and annual sales objectives.<br>• Utilize product knowledge and sales expertise to upsell items, promote special offers, suggest alternatives for unavailable products, and address customer concerns effectively.<br>• Provide assistance to customers by resolving product-related inquiries, confirming orders, and coordinating with warehouse and purchasing teams to address delivery issues or special requests.<br>• Support the outside sales team by managing follow-up tasks, coordinating samples, and preparing marketing materials.<br>• Organize and ship product samples to both current and prospective customers, ensuring timely delivery.<br>• Submit sample requests to suppliers and facilitate receipt and organization in coordination with the warehouse team.<br>• Oversee the creation, updates, and distribution of marketing materials for the Retail Department using tools like Microsoft Publisher.<br>• Respond promptly to customer requests for product information, ensuring satisfaction.<br>• Assist in the planning and execution of trade shows, customer presentations, and new product or supplier rollouts.<br>• Occasionally visit local accounts to provide sampling and merchandising support and deliver products during emergencies.
We are looking for a motivated Service Partner Recruiting Associate to join our team in North Attleboro, Massachusetts. This contract position is an excellent opportunity for someone who thrives in a fast-paced environment and enjoys building relationships with service providers. The role involves engaging with potential partners to ensure alignment with our operational needs while delivering exceptional customer service.<br><br>Responsibilities:<br>• Conduct outbound calls to blue-collar service providers to discuss winter work opportunities and gauge interest.<br>• Maintain a detail-oriented and steady demeanor while presenting information clearly and confidently.<br>• Follow up with service providers who have not responded to previous outreach to confirm their interest.<br>• Collaborate closely with subject matter experts to ensure effective communication and alignment.<br>• Support two team members within an eight-person team by providing consistent and reliable assistance.<br>• Qualify service providers by assessing their equipment and verifying their insurance coverage for snow removal.<br>• Build and nurture relationships with service partners through meaningful interactions.<br>• Utilize troubleshooting skills to address concerns and ensure smooth onboarding processes.<br>• Leverage recruitment or outdoor trades experience to enhance partner engagement and operational success.
We are looking for a dedicated Customer Service Representative to join our team in Rockland, Massachusetts. In this role, you will provide exceptional support to customers and internal teams, ensuring smooth communication and efficient handling of inquiries and orders. The ideal candidate thrives in a fast-paced environment and possesses strong organizational skills, technical aptitude, and a commitment to delivering excellent service.<br><br>Responsibilities:<br>• Engage directly with customers to understand their needs and provide tailored solutions.<br>• Prepare accurate quotations for new pumps, pump systems, and spare parts.<br>• Process customer orders promptly while verifying accuracy and required documentation.<br>• Manage purchase orders and coordinate expedited deliveries to meet customer expectations.<br>• Track shipments, provide schedules, and ensure timely delivery of goods.<br>• Organize and support trade shows and seminars as needed.<br>• Maintain detailed records and generate reports to support operational efficiency.<br>• Collaborate with sales representatives and management to address account activities.<br>• Provide technical insights and assistance to customers regarding product offerings.<br>• Execute administrative tasks to ensure seamless support for internal and external stakeholders.
<p>Robert Half is working with a respected client north of Boston seeking a Warehouse Associate to join its team. This is a permanent role joining a growing organization, requiring 1+ year of warehouse experience. Any prior knowledge of shipping/receiving or inventory logistics is all that our client is looking for.</p><p><br></p><p>For the selected candidate the Warehouse Associate will start at a base salary around $24/hour. The benefits are highly competitive and there's legitimate growth potential too.</p><p><br></p><p>If interested please apply ASAP, or email Bill.Nichols@roberthalf. Thanks!</p>
<p>We have an immediate need for an Accounting Associate with a strong Excel skillset to join a growing team. The Accounting Associate will report directly to the Accounting Manager and will work closely with the payroll, and AP departments. This position requires a strong Excel Skillset with exposure to v-Lookups and Pivot Tables.</p><p>The ideal candidate will have a degree or Associates with at least a year of exposure to accounting. Previous exposure to NetSuite is a plus.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable and accounts receivable transactions with accuracy and efficiency.</p><p>• Handle invoice management, including reviewing, verifying, and reconciling invoices.</p><p>• Assist in maintaining compliance with sales tax regulations and reporting requirements.</p><p>• Utilize Excel tools such as v-lookups and pivot tables to analyze and organize financial data.</p><p>• Collaborate with payroll and other departments to streamline accounting processes.</p><p>• Support the Accounting Manager in preparing financial reports and resolving discrepancies.</p><p>• Ensure all financial documentation is properly filed and accessible.</p><p>• Contribute to the implementation and use of NetSuite for accounting tasks.</p><p>• Monitor and address any accounting-related inquiries promptly and professionally.</p>
<p>Our client one of the oldest Credit Unions in the area is looking to add a new Business Development Officer to their team. As a Business Development Officer, you will play a key role in growing and retaining business banking deposit relationships and commercial lending portfolios. You’ll identify and convert new business opportunities, build strong relationships with local businesses, and serve as a trusted financial advisor—delivering solutions that help our members and strengthen our community.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Develop and implement strategic plans for business deposit growth and market expansion.</li><li>Identify, pursue, and convert new business members through networking, outreach, and partnerships.</li><li>Actively cross-sell business banking products (deposits, merchant services, treasury management, commercial loans).</li><li>Manage a pipeline of prospective clients; provide ongoing relationship management for existing members.</li><li>Collaborate with retail banking and other departments to ensure a holistic relationship banking experience.</li><li>Handle commercial lending needs, ensuring efficient processing and follow-up.</li><li>Represent the Credit Union at business events, community activities, and network with local professionals.</li><li>Maintain up-to-date expertise on business banking products, market conditions, and emerging technologies.</li><li>Track and report on individual performance and market trends, ensuring alignment with departmental goals.</li></ul>
