We are looking for a motivated Tier I/II Help Desk Support specialist to join our team on a contract basis in Lexington, Massachusetts. The ideal candidate will provide exceptional technical assistance to resolve hardware, software, and user issues, ensuring smooth daily operations. This position offers an opportunity to work in a dynamic environment, supporting a variety of technologies and end-user needs.<br><br>Responsibilities:<br>• Respond promptly to service desk tickets, ensuring accurate documentation and resolution of technical issues.<br>• Troubleshoot and resolve hardware, software, and network problems across Windows 10 systems.<br>• Manage user accounts and permissions within Active Directory.<br>• Provide technical support for mobile devices, including Google Android and Apple iPhone.<br>• Assist users with Google Workspace applications and resolve related concerns.<br>• Deliver excellent customer service by addressing inquiries in a thorough and timely manner.<br>• Collaborate with team members to escalate and resolve complex technical issues.<br>• Maintain detailed records of support activities, ensuring compliance with organizational policies.<br>• Educate users on best practices for technology use and security.<br>• Continuously update technical knowledge to stay current with emerging technologies.
We are looking for a dedicated Customer Experience Specialist to join our team in Walpole, New Hampshire. In this role, you will focus on delivering exceptional service to both online and in-store customers. As this is a Contract to permanent position, it offers an excellent pathway for career growth within our organization.<br><br>Responsibilities:<br>• Provide outstanding support to customers in both online and retail settings, ensuring their satisfaction and addressing any concerns.<br>• Handle customer inquiries through email, phone, and other communication channels with professionalism and efficiency.<br>• Collaborate with departments such as Shipping, Production, and Factory teams to resolve issues and enhance the customer experience.<br>• Work closely with the E-Commerce team and retail staff to address discrepancies and resolve complaints.<br>• Utilize NetSuite or similar order entry systems to process customer orders accurately and efficiently.<br>• Troubleshoot connectivity or technical issues that may impact customer service operations.<br>• Maintain detailed and accurate records of customer interactions and resolutions.<br>• Stay informed about company products, policies, and services to provide accurate information to customers.<br>• Identify opportunities to improve customer processes and implement solutions in collaboration with the team.
<p><strong>Overview</strong></p><p>We are seeking a highly motivated <strong>Senior Project Manager</strong> to support the Markets Financing Solutions – Prime Services business. This role leads the execution of a complex global program supporting the growth of a multinational Prime Services offering. The ideal candidate brings extensive project management experience, strong financial services knowledge, and the ability to manage cross‑functional, multi‑workstream initiatives.</p><p><br></p><p><strong>Key Responsibilities</strong></p><p><strong>Core Project & Program Management</strong></p><ul><li>Drive end‑to‑end project execution across multiple workstreams</li><li>Define operating model and technology requirements</li><li>Lead steering committees and governance forums</li><li>Provide regular updates to senior stakeholders and strategic committees</li><li>Develop and maintain project plans, milestones, dependencies, and risk logs</li><li>Ensure alignment with Change Management Framework requirements for EMEA‑impacting initiatives</li><li>Build productive relationships with project leads across the enterprise</li></ul><p><strong>Regulatory & Governance</strong></p><ul><li>Support regulatory compliance and approval processes</li><li>Track and coordinate governance and oversight programs required for new product launches</li></ul><p><strong>Specific Program Responsibilities</strong></p><ul><li>Support the build‑out of a new Prime Services offering</li><li>Manage scope, capacity planning, resources, timelines, and risks/issues</li><li>Coordinate activities across technology, operations, and business teams</li><li>Identify risks, escalate issues, and drive mitigation and resolution</li><li>Communicate program status to senior management on a regular and ad‑hoc basis</li><li>Manage workstream interdependencies and oversee outsourced components</li></ul>
We are looking for a skilled and detail-oriented Project Administrator (IT) to join our team in Quincy, Massachusetts. This long-term contract position offers an exciting opportunity to support operational efficiency and enterprise architecture processes within a dynamic IT environment. The ideal candidate will bring extensive experience in managing documentation, coordinating logistics, and ensuring the accuracy of deliverables across multiple initiatives.<br><br>Responsibilities:<br>• Coordinate and schedule architecture review meetings, including managing logistics and sending calendar invites.<br>• Gather and analyze requirements to support architecture review requests, ensuring clarity and completeness.<br>• Collaborate with architects and technical leads to oversee daily project activities and resolve issues promptly.<br>• Manage and track documentation, reporting, and tasks using tools such as SharePoint, Confluence, and Teams.<br>• Maintain and update templates and tracking systems for architecture review documentation.<br>• Compile and prepare review materials, including technical diagrams, presentations, and summary reports.<br>• Ensure operational workflows are streamlined and contribute to process improvement initiatives.<br>• Monitor and balance priorities across multiple concurrent projects, adapting to timelines and shifting demands.<br>• Create dashboards and reports using Tableau or other BI tools to facilitate data-driven decision-making.<br>• Uphold high standards of accuracy and attention to detail in all deliverables.
<p>We are partnering with a highly respected and growing real estate investment firm to identify a <strong>Senior Portfolio Accountant</strong> to support its private real estate funds and separate accounts. This role is ideal for an accounting professional who enjoys combining technical expertise with collaboration and wants long-term growth within a stable, well-regarded organization.</p><p><br></p><p>The Senior Portfolio Accountant will be responsible for fund-level accounting, financial reporting, and audit support, while working closely with internal teams and external partners. This position offers broad exposure across real estate portfolios, investor reporting, and international operations.</p><p><br></p><p><strong>What You’ll Be Doing;</strong></p><ul><li>Prepare and review quarterly and annual financial statements for private real estate funds and related entities in accordance with U.S. GAAP</li><li>Review property-level financial reports prepared by internal teams and third-party managers to ensure accuracy and policy alignment</li><li>Analyze portfolio and fund performance, researching and explaining period-over-period variances</li><li>Assist with monthly and quarterly cash flow forecasting for assigned funds and accounts</li><li>Track and record capital calls, distributions, and investment-related transactions</li><li>Coordinate with internal teams on invoice processing, accruals, and expense allocations</li><li>Support annual audits by coordinating with external auditors and responding to requests</li></ul><p><br></p>
<p>Robert Half's client in Worcester MA is looking for a professional and detail-oriented individual to support their team with a long term scanning project!</p><p><br></p><p>Responsibilities include:</p><p>- Document/book preparation</p><p>- Scanning</p><p>- Entering data into system</p><p>- Review/verify data</p><p>- Ensure accuracy</p><p>- Strong technical skillset</p><p>- Troubleshoot with equipment</p><p><br></p><p>Start date: Tuesday, Feb 10th</p><p>End date: Nov 2026</p><p>Hours: M-F | 9am-5pm</p><p>Work type: On-site</p><p>Pay rate: $17-$19.50</p><p><br></p><p>**If interested, APPLY NOW!</p>
We are looking for an experienced ERP Integration Manager to lead a long-term contract position in Boston, Massachusetts. This role involves overseeing the integration of advanced tools into existing systems, ensuring seamless functionality and stakeholder alignment. The ideal candidate will possess strong organizational skills, technical fluency, and the ability to bridge communication between technical teams and product stakeholders.<br><br>Responsibilities:<br>• Manage the year-long integration of IntroHive into Microsoft Dynamics CRM, ensuring the tool interacts effectively with Outlook and supports client behavior analysis.<br>• Collaborate closely with global teams to replace legacy systems, rolling out the new tool to senior-level stakeholders.<br>• Facilitate communication between technical teams and product stakeholders, translating system requirements into actionable insights.<br>• Organize and document technical processes, creating detailed notes and presentations for stakeholder alignment.<br>• Lead stakeholder engagement efforts, maintaining alignment across product, data, and IT teams.<br>• Oversee data mapping, process flows, and system enrichment to ensure the seamless functionality of digital tools.<br>• Monitor and analyze data ingestion and reporting metrics, ensuring operational dashboards meet business needs.<br>• Support change management initiatives, working with cross-functional teams to enable smooth transitions.<br>• Develop Tableau dashboards and other reporting tools to present actionable insights.<br>• Coordinate stakeholder communications, ensuring clear updates and alignment throughout the project lifecycle.
<p><strong>SUMMARY:</strong> The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the sales team by providing product information, accurately entering orders, assisting with any order issues and building and maintaining customer relationships. </p><p> </p><p>ESSENTIAL DUTIES:</p><p><br></p><p>The requirements listed below are representative of the essential duties required of the Customer Service Representative: </p><p> </p><p>· Accurately enter and process orders, track order status, and expedite as necessary to ensure on time delivery.</p><p>· Service existing accounts by regularly communicating with specified contacts and checking with them for any potential needs, so as to build and maintain loyal customer relationships. </p><p>· Help establish new accounts by planning and organizing daily work schedule to allow for opportunity to call on past or prospective new customers for current or future needs.</p><p>· Responsible to ensure customer retention and growth through strong relationship management metrics.</p><p>· Present products effectively, up-sell and cross sell additional products as appropriate and generate referrals when possible.</p><p>· Interact daily with Regional Sales Managers (RSM’s) and sales representatives regarding customer opportunities, orders and issues.</p><p>· Follow up on lost business in an effort to reactivate dormant accounts.</p><p>· Qualify customer RFQ’s to ensure accurate cross-referencing, UOM and prospective package is ready for hand off to shipping department.</p><p>· Forwards quotations to customer as required.</p><p>· Completes initial lead follow up and communicates results to RSM, Marketing and appropriate management.</p><p>· Maintain customer information as needed for contacts, routing etc.</p><p>· Assist in business development activities i.e., direct mailings, samples and follow up calls.</p><p>· Quality is everyone’s responsibility.</p><p>· Other duties as assigned.</p><p><br></p><p><strong><em><u>For immediate consideration please call me directly Eric Lebow 508-205-2127 </u></em></strong></p>
<p>*Staff Accountant* Our client is seeking an experienced accounting professional to oversee technical and general accounting, financial analysis, and compliance. This role requires excellent attention to detail, strong organizational skills, and the ability to work both independently and on a team. This position focuses in AP, AR, balance sheet and other reconciliations, depreciation, amortization, revenue reconciliation, month end close procedures, audit, sales tax and more. (( Hybrid; Boston, MA ; Up to $80,000))</p><p><br></p><p><br></p>
<p>We are looking for an Investment Executive to join our team in Greater Boston. Reporting to the Senior Vice President Retail, you will guide clients through tailored investment solutions, helping them achieve their financial goals while maintaining compliance with industry standards. This position is ideal for a proactive and client-focused individual with a strong background in investment advisory and sales.</p><p><br></p><p><strong><u>Responsibilities:</u></strong></p><p>• Provide clients with expert advice on non-deposit investment products, ensuring solutions align with their financial objectives.</p><p>• Analyze client portfolios and recommend investment strategies to optimize performance.</p><p>• Manage ongoing client relationships through regular financial plan reviews and responsive communication.</p><p>• Execute investment transactions in strict adherence to industry regulations and company policies.</p><p>• Resolve client issues effectively and ensure high levels of customer satisfaction.</p><p>• Develop and implement targeted sales strategies to meet organizational goals.</p><p>• Collaborate with Banking Center teams to enhance cross-functional performance and drive results.</p><p>• Oversee and support the training of a Financial Services Assistant to ensure operational excellence.</p><p>• Stay updated on regulatory changes and market trends to maintain expertise in the field.</p><p>• Participate in community engagement and marketing initiatives to promote investment services.</p>
We are looking for a skilled Help Desk/Desktop Support Analyst to join our team in Boston, Massachusetts. In this contract-to-permanent position, you will play a vital role in providing Tier 2 and Tier 3 support for a variety of applications, systems, and platforms. This is an exciting opportunity to work in a collaborative and growing environment where you can contribute to impactful technology initiatives and long-term organizational goals.<br><br>Responsibilities:<br>• Provide advanced Tier 2 and Tier 3 support for Windows desktop environments, including troubleshooting escalated issues.<br>• Support and maintain iManage, Office 365, Azure virtual desktop, and Windows 11 systems.<br>• Write and modify SQL queries to assist with data management and application functionality.<br>• Address service desk tickets related to log management, server capacity issues, disaster recovery validation, and other user concerns.<br>• Troubleshoot and resolve application issues for proprietary and industry-specific software.<br>• Collaborate with team members to ensure optimal system performance and user satisfaction.<br>• Assist in cloud migration projects and other upcoming technology initiatives.<br>• Provide attentive and timely customer service to end users, including lawyers and other staff members.<br>• Support backup and disaster recovery processes using tools like Zerto.<br>• Contribute to the organization’s technology growth by offering insights and solutions for future advancements.
<p>We are looking for an experienced Tax Senior to join our team in Fitchburg, Massachusetts. In this role, you will prepare tax filings for various entities while providing expert guidance to clients on financial organization and compliance. This position offers an opportunity to work both independently and collaboratively to ensure accurate and timely tax preparation.</p><p><br></p><p>Responsibilities:</p><p>• Prepare detailed and accurate tax returns for corporations, partnerships, and individuals, ensuring compliance with applicable regulations.</p><p>• Guide clients in organizing their financial records to streamline the tax filing process.</p><p>• Collaborate with colleagues to address bookkeeping challenges and evaluate complex tax issues.</p><p>• Deliver precise and compliant tax filings with minimal supervision.</p><p>• Utilize tax software tools, including UltraTax, to enhance efficiency and accuracy.</p><p>• Stay informed on the latest tax laws and regulations to provide up-to-date advice.</p><p>• Assist in analyzing financial data to identify key insights for tax optimization.</p><p>• Communicate effectively with clients to address their questions and concerns regarding tax matters.</p><p>• Contribute to team discussions to improve processes and resolve technical challenges.</p>
<p>We are looking for an experienced IT Manager to oversee technology operations within the gaming industry in Nashua, New Hampshire. This role requires strong leadership and technical expertise to ensure seamless integration between gaming activities and IT systems. The ideal candidate will excel at managing infrastructure while supporting peak gaming schedules.</p><p><br></p><p>Responsibilities:</p><p>• Act as the primary liaison between operations and IT departments to ensure smooth communication and alignment.</p><p>• Develop and implement strategies to optimize IT systems for peak gaming activities.</p><p>• Manage and maintain Active Directory, ensuring secure and efficient system access.</p><p>• Oversee backup technologies to safeguard critical data and ensure business continuity.</p><p>• Configure and troubleshoot Cisco technologies to maintain reliable network performance.</p><p>• Supervise computer hardware installation and maintenance to support gaming systems.</p><p>• Establish and enforce configuration management practices to maintain system consistency.</p><p>• Monitor IT systems and proactively address issues to minimize downtime.</p><p>• Collaborate with stakeholders to revise and improve schedule rotations for high gaming activity periods.</p><p>• Train and mentor IT staff to enhance team performance and technical capabilities.</p>
