We are looking for a Mail Services Associate to join our team in Westford, Massachusetts. This is a contract position where you will oversee mailroom operations and ensure the smooth handling of incoming and outgoing mail, packages, and related services. The ideal candidate will have strong organizational skills, attention to detail, and the ability to deliver exceptional service in a fast-paced environment.<br><br>Responsibilities:<br>• Audit incoming deliveries and compare them against invoices to ensure accuracy.<br>• Inspect deliveries for compliance and reject packages that do not meet standards.<br>• Ensure timely delivery of mail and packages, notifying recipients of delays when necessary.<br>• Handle outgoing shipments, applying postage and protecting items from damage during transit.<br>• Manage inventory in copy rooms and replenish supplies as needed.<br>• Respond to inquiries and resolve client or team concerns effectively.<br>• Analyze data to address and resolve complex issues, offering recommendations to improve processes.<br>• Coordinate shipping requests with vendors and communicate arrangements to package owners.<br>• Suggest process improvements to enhance the efficiency of mailroom operations.<br>• Maintain and utilize office equipment such as copiers and ensure their proper functioning.
We are looking for a detail-oriented Administrative Assistant/Mail Clerk to join our team in Boston, Massachusetts. In this role, you will manage essential administrative tasks and ensure the smooth handling of incoming and outgoing mail. The ideal candidate is proactive, personable, and committed to maintaining efficiency in a dynamic work environment.<br><br>Responsibilities:<br>• Organize and distribute incoming mail promptly to ensure accurate delivery.<br>• Assist in managing the mail center operations, including sorting and processing outgoing mail.<br>• Perform general administrative tasks such as scheduling, document preparation, and data entry.<br>• Maintain accurate records and logs related to mail distribution and administrative activities.<br>• Collaborate with team members to support operational needs and achieve department goals.<br>• Handle inquiries and communicate effectively with internal and external stakeholders.<br>• Ensure compliance with organizational policies and procedures in all administrative functions.<br>• Monitor inventory levels for mailroom supplies and place orders as needed.<br>• Support additional administrative projects as assigned to enhance workflow efficiency.