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8 results for Erp Systems Analyst in Nashua, NH

Senior Syteline (Infor CSI) Systems Analyst
  • Wrentham, MA
  • onsite
  • Permanent / Full Time
  • 130000 - 150000 USD / Yearly
  • <p>We are looking for an experienced Senior Syteline (Infor CSI) Systems Analyst to join our team in Wrentham, Massachusetts. This on-site role offers the opportunity to take ownership of the implementation and optimization of our planning and purchasing systems within a manufacturing environment. The ideal candidate will be a proactive problem-solver with deep expertise in SyteLine configuration and a passion for driving efficiency across operations.</p><p><br></p><p>Responsibilities:</p><p>• Manage and enhance the SyteLine (Infor CSI) Planning and Purchasing modules to optimize system performance.</p><p>• Configure and refine planning parameters, vendor setups, and inventory policies to align with organizational goals.</p><p>• Collaborate with planners, buyers, and operations teams to ensure system behavior meets business needs and supports operational efficiency.</p><p>• Troubleshoot and resolve system issues such as inaccurate signals, inventory shortages, and excess stock.</p><p>• Lead reconfiguration efforts to support process improvements and scalability within the manufacturing framework.</p><p>• Maintain data accuracy and integrity across items, BOMs, routings, and vendor records.</p><p>• Develop and deliver testing, training, and documentation for system updates and changes.</p><p>• Serve as the in-house expert for SyteLine-related inquiries, providing guidance and solutions to cross-functional teams.</p><p>• Coordinate with IT teams and external consultants to implement advanced system functionalities when needed.</p><p>• Monitor system usage and recommend strategies for enhancing its effectiveness.</p>
  • 2026-04-22T00:00:00Z
Microsoft Systems Engineer
  • Franklin, MA
  • onsite
  • Permanent / Full Time
  • 130000 - 140000 USD / Yearly
  • <p>Onsite in MA 3x per week, non-negotiable</p><p><br></p><p>We are looking for a Systems Engineer to join our team in Massachusetts and provide senior-level expertise across Microsoft 365 environments. This position is suited for someone who excels at solving complex technical challenges, guiding enterprise integration efforts, and partnering with cross-functional teams to deliver secure, well-structured outcomes. The role offers the opportunity to influence architecture decisions while remaining deeply involved in hands-on engineering work.</p><p><br></p><p>Responsibilities:</p><p>• Direct Microsoft 365 integration efforts related to organizational consolidation, including planning, coordination, and execution across multiple environments.</p><p>• Develop identity integration approaches using Azure AD and Entra ID, covering synchronization, domain alignment, and access control design.</p><p>• Oversee the migration and integration of Exchange Online, including mailbox transitions, mail routing, retention configuration, and discovery requirements.</p><p>• Manage SharePoint Online and OneDrive integration activities, including content structure, permissions alignment, and data movement planning.</p><p>• Build and use PowerShell-based scripts and automation processes to improve consistency, accuracy, and repeatability throughout migration work.</p><p>• Collaborate with security, compliance, and legal stakeholders to align access policies, governance standards, retention practices, and eDiscovery needs.</p><p>• Provide technical direction during cutover windows and deliver support to stabilize services following implementation.</p><p>• Act as the primary technical advisor for Microsoft 365 architecture, integration strategy, and risk reduction best practices.</p>
  • 2026-04-22T00:00:00Z
Help Desk/Desktop Support Analyst
  • Lynn, MA
  • onsite
  • Temporary / Contract
  • 23.75 - 27.5 USD / Hourly
  • <p>We are looking for a Help Desk/Desktop Support Analyst to provide onsite technical support for a growing team in Lowell, Massachusetts. This Long-term Contract position is ideal for someone who enjoys solving end-user issues, delivering excellent customer service, and supporting a Microsoft- and Citrix-based environment. The role will focus on day-to-day desktop and help desk support, user account administration, and troubleshooting across hardware, software, and access-related issues. You will work closely with IT leadership and local staff to maintain reliable technology services for the office.</p><p><br></p><p>Responsibilities:</p><p>• Deliver in-person and remote support for employees by diagnosing and resolving common hardware, software, login, and connectivity issues.</p><p>• Manage service desk requests from intake through resolution, ensuring timely updates, accurate documentation, and a positive user experience.</p><p>• Support user administration tasks across Microsoft 365, Active Directory, Entra, Azure, and on-premises systems, including account setup, access changes, and password resets.</p><p>• Troubleshoot and assist with Citrix environments across desktop and mobile access, including workspace connectivity and secure access issues.</p><p>• Provide support for Windows-based devices and related endpoint technologies, including desktop configuration, basic operating system setup, and device troubleshooting.</p><p>• Assist with printer and secure print support, as well as general peripheral setup for end users in the office.</p><p>• Help maintain daily onsite IT coverage for the Lynn, Massachusetts location while partnering with regional and managerial IT resources.</p><p>• Contribute to endpoint deployment activities and support operating system rollouts, including learning and assisting with IGEL-based desktop environments as needed.</p>
  • 2026-04-23T00:00:00Z
Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 31.6635 - 36.663 USD / Hourly
  • We are looking for a dependable Help Desk/Desktop Support Analyst to support a short-term Contract assignment in Boston, Massachusetts. This opportunity is focused on hands-on workstation removal, equipment handling, and organized packing rather than traditional end-user technical support. The ideal candidate is comfortable working on-site, following instructions carefully, and helping complete a large-scale office equipment breakdown efficiently and safely.<br><br>Responsibilities:<br>• Dismantle approximately 90 workstation setups, including monitors and related hardware, in preparation for removal and packing.<br>• Sort, group, and pack equipment in an orderly manner so items can be tracked and moved without confusion.<br>• Relocate monitors, peripheral devices, and other computer components from work areas and basement storage spaces.<br>• Handle equipment carefully during teardown and transport to help prevent damage or loss.<br>• Follow site directions, schedule expectations, and workplace guidelines while completing assigned tasks on location.<br>• Assist with general technician-style labor associated with office equipment breakdown and physical movement of hardware.
  • 2026-04-23T00:00:00Z
Help Desk/Desktop Support Analyst
  • Lynn, MA
  • onsite
  • Temporary to Hire
  • 27.7115 - 32.087 USD / Hourly
  • <p>We are looking for a Help Desk/Desktop Support Analyst to provide hands-on technical support across sites in Gloucester and Beverly, MA. This contract opportunity with potential for a permanent role is ideal for someone who enjoys solving user issues, supporting desktop and mobile environments, and serving as a dependable local IT resource. The role offers a mix of front-line troubleshooting, device support, and collaboration with broader technology teams when advanced escalation is needed.</p><p><br></p><p>Responsibilities:</p><p>• Deliver day-to-day technical assistance for end users, resolving hardware, software, and access issues in a timely manner.</p><p>• Act as the primary on-site IT contact for assigned locations while coordinating escalations with remote infrastructure and support teams when necessary.</p><p>• Troubleshoot Windows-based desktops, laptops, and mobile devices, including account access, application performance, and connectivity concerns.</p><p>• Manage and update service desk tickets with clear documentation, status changes, and resolution details to ensure strong support follow-through.</p><p>• Support user accounts and permissions within Active Directory, Entra ID, Azure Active Directory, Microsoft 365, and related enterprise systems.</p><p>• Assist with Citrix environment support, including workspace access and secure application connectivity for end users.</p><p>• Help maintain device deployments and endpoint configurations, including desktop operating systems and thin client platforms such as IGEL.</p><p>• Provide support for cloud-connected tools and printing solutions, helping users work effectively across office and remote settings.</p>
  • 2026-04-23T00:00:00Z
Help Desk/Desktop Support Analyst
  • Boston, MA
  • onsite
  • Temporary / Contract
  • 39.5865 - 45.837 USD / Hourly
  • We are looking for an experienced Help Desk/Desktop Support Analyst to provide hands-on technical support for a growing legal services environment. This Long-term Contract opportunity is ideal for someone who thrives on resolving escalated user issues, supporting modern Microsoft technologies, and delivering high-quality service to an end-user base. The role will focus on Tier 2 and Tier 3 support across desktop systems, collaboration tools, document management platforms, and cloud-based environments while contributing to a developing service desk function.<br><br>Responsibilities:<br>• Resolve escalated support requests passed from the Tier 1 service desk, investigating issues thoroughly and driving them to completion.<br>• Provide technical assistance for Windows 11, Microsoft 365, and Azure Virtual Desktop environments used across the organization.<br>• Support legal document management applications such as iManage or NetDocuments, including troubleshooting user access and document-related issues.<br>• Assist end users with Zoom and Microsoft Teams meeting technology, including audio visual and conferencing support.<br>• Diagnose account access problems, perform password-related support, and address a wide range of day-to-day desktop and application issues.<br>• Contribute to backup, disaster recovery, and business continuity activities by assisting with technical tasks and support needs.<br>• Monitor logs, identify system performance or server capacity concerns, and escalate or remediate issues as appropriate.<br>• Participate in the growth of the service desk by helping onboard users, supporting office expansion efforts, and strengthening operational support processes.
  • 2026-04-22T00:00:00Z
Help Desk/Desktop Support Analyst
  • Bedford, MA
  • onsite
  • Temporary / Contract
  • 27.7115 - 32.087 USD / Hourly
  • Position Purpose:<br><br>The Help Desk Support Specialist will provide Tier 1–2 technical support across the organization. The ideal candidate has strong troubleshooting abilities, excellent communication skills, and a proven track record of delivering high-quality end-user support in a fast-paced environment. This position will report into Manager, Help Desk.<br><br><br>Key Responsibilities:<br><br>· Provide Tier 1 and Tier 2 support for hardware, software, mobile devices, and network issues.<br><br>· Troubleshoot and resolve Windows and Microsoft 365 issues, including Teams, Outlook, OneDrive, SharePoint, and the Microsoft Office Suite (Excel, PowerPoint, Word).<br><br>· Support onboarding/offboarding processes: account provisioning, laptop setup, access permissions, and software installation.<br><br>· Monitor and respond to tickets via the help desk system within established SLAs.<br><br>· Assist with VPN, MFA, and SSO issues.<br><br>· Administer user accounts in Active Directory, Azure AD, and Microsoft 365 admin center.<br><br>· Perform routine system maintenance, updates, and security compliance checks.<br><br>· Support conference room video conferencing devices and systems (e.g., Teams Rooms, Neat, Zoom).<br><br>· Follow IT asset management procedures, tracking hardware inventory and lifecycle replacement.<br><br>· Provide clear, friendly, and effective communication to users at all technical levels.<br><br>· Document troubleshooting steps, resolutions, and knowledge-base articles.<br><br>Required Skills &amp; Experience:<br><br><br>· 3+ years of experience in an IT help desk or technical support role.<br><br>· Strong understanding of Windows 10/11, macOS, Microsoft 365, and common enterprise applications.<br><br>· Experience with Active Directory, Azure AD, MFA, and identity management.<br><br>· Familiarity with ticketing systems (ServiceNow, Jira, Zendesk, etc.).<br><br>· Solid knowledge of networking fundamentals (TCP/IP, DNS, DHCP, Wi-Fi).<br><br>· Strong customer service mindset and ability to multitask.<br><br>· Excellent communication and interpersonal skills.<br><br>· Ability to work independently and as part of a team.<br><br>· Problem-solving mindset with attention to detail.<br><br>· Strong organizational skills and ability to prioritize work.<br><br>· Experience supporting Teams Rooms or enterprise A/V equipment, compTIA A+, Network+, or Microsoft certifications, basic scripting knowledge (PowerShell) and familiarity with cybersecurity best practices and incident reporting is preferred.
  • 2026-04-03T00:00:00Z
Business Analyst
  • East Watertown, MA
  • remote
  • Temporary / Contract
  • 43.5385 - 50.413 USD / Hourly
  • We are looking for a skilled Business Analyst to join our team in Watertown, Massachusetts. This is a long-term contract position that requires a proactive, detail-oriented individual with expertise in Salesforce and project coordination. The ideal candidate will excel at working cross-functionally, building user stories, and ensuring seamless collaboration across teams.<br><br>Responsibilities:<br>• Develop detailed user stories to support Salesforce enhancements and modifications.<br>• Analyze and validate data, addressing decision trees and related inquiries.<br>• Coordinate and schedule meetings, including roadshows to facilitate project communication.<br>• Track and manage action items arising from collaborative sessions with stakeholders.<br>• Conduct gap analyses to identify areas for improvement and ensure alignment with business needs.<br>• Review and organize documentation to support decision-making processes.<br>• Facilitate cross-functional collaboration to drive project success.<br>• Provide support in customer service initiatives, particularly in call center environments.
  • 2026-04-01T00:00:00Z