<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
<p>We are looking for an experienced Windows/Azure Systems Architect to join our team in the Naples, FL area for on-site architectural and team lead expertise in advancing our client's infrastructure and integration initiatives. This Contract-to-permanent hire position offers the opportunity to lead and design enterprise-level IT infrastructure solutions while ensuring optimal performance, security, and scalability. The ideal candidate will bring deep expertise in Windows Server, Azure cloud platforms, virtualization, and endpoint management, coupled with a proven ability to lead technical teams.</p><p><br></p><p>Responsibilities:</p><p>• Design and implement secure, high-performance IT infrastructure solutions based on Windows and Azure technologies.</p><p>• Manage Windows Server environments, leveraging Group Policy and Active Directory to ensure optimal functionality and security.</p><p>• Architect and oversee Azure cloud solutions, including IaaS, PaaS, and hybrid deployments, ensuring seamless integration with on-premises systems.</p><p>• Develop and maintain virtualization environments using VMware and ensure reliable backup and recovery processes with Veeam.</p><p>• Administer Microsoft 365 and Intune for effective device management, security, and organizational compliance.</p><p>• Lead and mentor a team of systems engineers, driving project success and fostering collaboration.</p><p>• Establish and enforce security policies to meet compliance standards and protect organizational assets.</p><p>• Provide advanced troubleshooting for complex infrastructure issues while optimizing systems for performance and cost efficiency.</p><p>• Document technical procedures and solutions, offering training to team members and stakeholders.</p>
<p>We are looking for a skilled Wireless Telecommunications/Mobile Device Analyst to join our team in Bonita Springs, Florida. This role focuses on managing mobile devices, providing end-user support, and analyzing telecommunications usage and billing. The ideal candidate will also oversee mobile application distribution and ensure the creation and maintenance of technical documentation. This is a long-term contract position, offering an excellent opportunity to work in the rental and leasing services industry.</p><p><br></p><p>Responsibilities:</p><p>• Configure and manage the AirWatch console to support mobile devices effectively.</p><p>• Address and resolve escalated incidents and tickets related to AirWatch and mobile issues from the Service Desk.</p><p>• Handle end-user service requests and incidents through the ServiceNow workflow while adhering to service level agreements.</p><p>• Oversee the procurement and distribution of mobile devices and accessories for employees.</p><p>• Manage mobile devices by enrolling them in the mobile management system, enforcing compliance, and handling application management.</p><p>• Troubleshoot and resolve technical and business issues related to mobile and wireless telecommunications.</p><p>• Collaborate with U.S. and Canadian wireless carriers to address and resolve cellular connectivity challenges.</p><p>• Conduct monthly audits of mobile services, including international travel, zero usage, and high data usage cases.</p><p>• Develop and maintain reports analyzing monthly mobile usage and trends.</p><p>• Create and update knowledge-based documentation for both internal and end-user purposes.</p>
We are looking for an experienced IT Asset/Hardware Analyst to join our team on a long-term contract basis. In this role, you will support the management of IT assets and hardware within an enterprise environment, ensuring efficient operations and compliance with organizational standards. This position is based in Bonita Springs, Florida, and offers an opportunity to collaborate across various departments to meet business needs.<br><br>Responsibilities:<br>• Manage IT assets, including hardware inventory and software license agreements, to ensure accurate tracking and compliance.<br>• Provide technical support for desktop and laptop systems, utilizing a wide range of tools and technologies.<br>• Collaborate with management, technical teams, and business users to gather requirements and deliver solutions.<br>• Complete assigned tasks promptly and with precision, requiring minimal supervision.<br>• Work closely with team members to balance operational tasks, project work, and user requests.<br>• Coordinate and oversee IT-related projects as assigned, ensuring timely completion.<br>• Support and troubleshoot Microsoft Windows 10 and 11 operating systems, as well as Office 365 and other Microsoft products.<br>• Utilize ServiceNow or similar ticketing systems to manage and resolve technical issues.<br>• Communicate effectively with clients and team members through clear oral and written communication.<br>• Partner with different departments, including sales, marketing, finance, and customer support, to address IT-related needs.
<p>INTERVIEWS THIS WEEK FOR SENIOR SYSTEM ENGINEER IN CAPE CORAL, FL.</p><p><br></p><p>We are seeking an experienced Windows/Azure Senior Systems Engineer to join our team in Naples, Florida. This contract-to-permanent position offers an exciting opportunity to contribute to the design, management, and optimization of enterprise-level IT systems. The ideal candidate will have a strong background in Windows technologies and virtualization solutions, ensuring the seamless operation of critical systems in a dynamic, service-focused environment.</p><p><br></p><p>Responsibilities:</p><p>• Maintain and administer Active Directory and Azure Active Directory environments to ensure secure and efficient system operations.</p><p>• Manage and configure Windows Server infrastructure to support business applications and services.</p><p>• Implement and maintain Citrix technologies to optimize user experience and system performance.</p><p>• Perform network troubleshooting to identify and resolve connectivity issues across systems and platforms.</p><p>• Manage and support Exchange environments for reliable email and communication services.</p><p>• Administer VMware and server virtualization technologies to enhance scalability and resource utilization.</p><p>• Develop and execute scripts to automate routine administrative tasks and streamline workflows.</p><p>• Collaborate with cross-functional teams to design and implement system upgrades and enhancements.</p><p>• Monitor system performance and apply proactive measures to address potential issues.</p><p>• Provide technical expertise and guidance to team members on system-related challenges.</p>
