We are looking for an experienced IT Asset/Hardware Analyst to join our team on a long-term contract basis. In this role, you will support the management of IT assets and hardware within an enterprise environment, ensuring efficient operations and compliance with organizational standards. This position is based in Bonita Springs, Florida, and offers an opportunity to collaborate across various departments to meet business needs.<br><br>Responsibilities:<br>• Manage IT assets, including hardware inventory and software license agreements, to ensure accurate tracking and compliance.<br>• Provide technical support for desktop and laptop systems, utilizing a wide range of tools and technologies.<br>• Collaborate with management, technical teams, and business users to gather requirements and deliver solutions.<br>• Complete assigned tasks promptly and with precision, requiring minimal supervision.<br>• Work closely with team members to balance operational tasks, project work, and user requests.<br>• Coordinate and oversee IT-related projects as assigned, ensuring timely completion.<br>• Support and troubleshoot Microsoft Windows 10 and 11 operating systems, as well as Office 365 and other Microsoft products.<br>• Utilize ServiceNow or similar ticketing systems to manage and resolve technical issues.<br>• Communicate effectively with clients and team members through clear oral and written communication.<br>• Partner with different departments, including sales, marketing, finance, and customer support, to address IT-related needs.
We are looking for a skilled Desktop Support Analyst to join our team in Bonita Springs, Florida. In this long-term contract role, you will be responsible for providing technical support for desktop and laptop systems, both onsite and remotely, for a large network of branch locations. This position requires strong problem-solving skills, excellent communication abilities, and a customer-focused mindset to ensure seamless technology operations.<br><br>Responsibilities:<br>• Offer first and second-level support for desktop and laptop systems to end-users, including executives and senior management.<br>• Monitor and update ticketing systems to track issues and resolutions.<br>• Configure and deploy new desktop and laptop systems in alignment with organizational standards.<br>• Troubleshoot and resolve hardware, software, and printing device issues as they arise.<br>• Support networked printing devices, including mapping, scanning, and application setup.<br>• Collaborate with technical teams to coordinate IT-related projects and ensure successful implementation.<br>• Manage the installation, configuration, movement, and retirement of PC equipment.<br>• Provide on-call support as part of a rotating schedule, including occasional overtime and weekend shifts.<br>• Maintain inventory control and asset tagging for hardware and software.<br>• Establish and maintain positive relationships with business clients while adhering to company procedures and protocols.
<p>Job Summary</p><p>The PC Technician will be responsible for installing, maintaining, troubleshooting, and repairing computer hardware, software, and peripherals within a Windows Microsoft environment. This role involves providing excellent customer service, resolving technical issues, and ensuring systems operate efficiently to support business operations.</p><p>Key Responsibilities</p><ul><li><strong>Hardware and Software Support</strong>: Install, configure, and troubleshoot Windows-based desktops, laptops, and peripherals (e.g., printers, scanners).</li><li><strong>Operating System Management</strong>: Deploy, update, and maintain Windows operating systems (e.g., Windows 10, Windows 11) and ensure compatibility with enterprise applications.</li><li><strong>Network Connectivity</strong>: Diagnose and resolve basic network issues, including LAN, Wi-Fi, and VPN connectivity in a Windows environment.</li><li><strong>User Support</strong>: Provide first-level technical support to end-users, addressing issues via phone, email, or in-person, ensuring timely resolution.</li><li><strong>System Maintenance</strong>: Perform routine maintenance, including software updates, patch management, and hardware upgrades.</li><li><strong>Documentation</strong>: Maintain accurate records of hardware/software inventory, support tickets, and troubleshooting steps.</li><li><strong>Security Compliance</strong>: Ensure systems adhere to organizational security policies, including antivirus management and user account administration.</li><li><strong>Collaboration</strong>: Work closely with IT team members to escalate complex issues and implement IT projects as needed.</li></ul><p><br></p>
<p>We are offering a contract to permanent employment opportunity for a Jack of all Trades IT Support Technician (level 2/Level 3) in the service industry, located in Naples, Florida. This role involves a variety of responsibilities related to technology installation, user support, network maintenance, and system administration.</p><p><br></p><p>MUST BE ON BOARD WITH FULLY ONSITE IN NAPLES, FL. Also, must have elite communication skills and customer service to support high level executive level stakeholders. </p><p><br></p><p>Responsibilities:</p><p>• Install new applications, operating system updates, devices, and peripherals to ensure the smooth running of technological systems.</p><p>• Facilitate onboarding and offboarding processes for users, which include setting up and managing macOS, Windows, and email accounts.</p><p>• Diagnose and address network outages, providing necessary support for network equipment.</p><p>• Educate users on best practices for using Microsoft Windows, macOS, M365/SharePoint, and VPN connectivity.</p><p>• Provide support in a mixed environment of iOS, macOS, and Windows.</p><p>• Manage enterprise applications such as Active Directory, Exchange, Endpoint Manager on Windows Server.</p><p>• Set up, configure, and administer Windows Server.</p><p>• Generate preliminary and detailed designs for enhancements or modifications to existing designs, utilizing current industry design concepts and basic technical writing skills.</p><p>• Recommend costing and security measures for future deployments, working independently with minimal supervision.</p><p>• Drive the organization towards cloud best practices and supporting technologies to enable capabilities such as DevSecOps and AI.</p>
<p>We are looking for a detail-oriented Bilingual Accounting Assistant to join our team in Naples, Florida. This is a long-term contract position offering an excellent opportunity to contribute to various accounting and administrative tasks in a dynamic services environment. The ideal candidate will thrive in a casual workplace and bring expertise in handling payroll, accounts payable, and reconciliation processes.</p><p><br></p><p>Responsibilities:</p><p>• Process accounts payable transactions accurately and efficiently.</p><p>• Manage weekly payroll operations, ensuring compliance with relevant policies and deadlines.</p><p>• Perform human resources-related tasks, such as employee record maintenance and compliance documentation.</p><p>• Conduct regular bank reconciliations to ensure financial accuracy.</p><p>• Utilize QuickBooks Desktop software for accounting and financial tasks.</p><p>• Assist in maintaining organized financial records and documentation.</p><p>• Collaborate with team members to support smooth day-to-day operations.</p><p>• Address discrepancies and resolve accounting issues promptly.</p><p>• Ensure adherence to company policies and accounting standards.</p>
