<p>We are looking for an experienced IT Support Specialist to serve as a key technical partner for attorneys and business staff in a major U.S. office. This role is ideal for someone who combines strong troubleshooting ability with clear communication and dependable follow-through in a service-focused environment, ideally with legal industry experience. The position focuses on delivering responsive onsite and remote support across end-user systems, workplace technology, and firm-critical applications while helping maintain a smooth day-to-day technology experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver advanced desktop and end-user support for attorneys and staff, resolving technical issues with urgency and care.</p><p>• Diagnose and fix problems involving Microsoft 365, Windows systems, laptops, peripherals, network connectivity, and mobile devices.</p><p>• Maintain and support conference room and audiovisual technology to ensure meetings and presentations run smoothly.</p><p>• Assist users with legal and business applications, including document management, practice support tools, and litigation-related technology.</p><p>• Prepare, configure, and deploy equipment for new hires and existing employees, including onboarding support and workstation setup.</p><p>• Contribute to firm technology initiatives by assisting with software rollouts, hardware refreshes, and other IT improvement projects.</p><p>• Provide support related to document management platform changes and expanding use of AI-enabled productivity tools such as Copilot.</p><p>• Track, update, and resolve service desk requests accurately while keeping users informed throughout the support process.</p>
<p>We are looking for an Onboarding Specialist to support a healthcare organization through a long-term contract engagement. This position focuses on creating a smooth and compliant employee onboarding experience while partnering with HR and staffing teams to keep processes organized and efficient. The ideal candidate brings practical human resources knowledge, strong judgment when handling sensitive information, and the ability to resolve onboarding-related issues with professionalism.</p><p><br></p><p>Responsibilities:</p><p>• Coordinate end-to-end onboarding activities for new team members, ensuring each step is completed accurately and on schedule.</p><p>• Manage pre-employment processes such as background screenings, document collection, and employment verification follow-up.</p><p>• Maintain employee records within HRIS platforms and update onboarding data with a high level of accuracy.</p><p>• Partner with recruiters, managers, and HR team members to support a consistent and positive onboarding experience.</p><p>• Review onboarding workflows for compliance with company policies and applicable employment requirements.</p><p>• Respond to questions from new employees and internal stakeholders regarding onboarding status, forms, and next steps.</p><p>• Identify process gaps, evaluate onboarding challenges, and recommend practical improvements to strengthen efficiency and service quality.</p><p><br></p><p>The salary range for this position is $30 to $35. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit <u>roberthalf.gobenefits.net</u> for more information. Our specialized recruiting professionals apply their expertise and utilize our proprietary AI to find you great job matches faster.</p>