We are looking for a Network Engineer to support and enhance a secure, high-performing enterprise network environment in Deer Park, Illinois. This role focuses on maintaining core routing and firewall infrastructure, improving connectivity across the organization, and helping ensure reliable network operations. The ideal candidate brings strong hands-on experience with Cisco networking technologies and Palo Alto security platforms, along with a solid understanding of dynamic routing protocols.<br><br>Responsibilities:<br>• Manage, configure, and optimize Cisco routing infrastructure to maintain dependable and efficient network performance.<br>• Administer Palo Alto and Cisco ASA firewall environments, including rule updates, security policy enforcement, and ongoing performance review.<br>• Monitor network health, identify connectivity or performance issues, and resolve incidents to reduce downtime and service disruption.<br>• Support Border Gateway Protocol (BGP) configuration and troubleshooting to sustain stable external and internal routing paths.<br>• Implement network changes, upgrades, and improvements while following operational standards and security requirements.<br>• Collaborate with technical teams to evaluate network needs, recommend solutions, and support infrastructure-related projects.<br>• Maintain accurate documentation for network architecture, device configurations, and support procedures.<br>• Participate in troubleshooting complex networking problems across routers, firewalls, and related infrastructure components.
<p>We are seeking an experienced <strong>Network Architect</strong> to design, optimize, and future-proof our enterprise network environment with a strong focus on scalability, security, performance, and readiness for emerging <strong>AI-driven technologies</strong>. This role requires deep expertise in <strong>Cisco architecture</strong>, advanced routing and switching, and modern network design principles to support a growing and evolving business. Based on general knowledge.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Design and lead enterprise network architecture across LAN, WAN, wireless, data center, and cloud-connected environments. Based on general knowledge.</li><li>Develop network strategies that support <strong>AI futureproofing</strong>, including scalable bandwidth, low-latency design, resilient connectivity, and infrastructure readiness for automation and data-intensive workloads. Based on general knowledge.</li><li>Lead architecture standards, roadmaps, and modernization initiatives across core networking platforms. Based on general knowledge.</li><li>Serve as the subject matter expert for <strong>Cisco-based environments</strong>, including routing, switching, security, SD-WAN, and wireless technologies. Based on general knowledge.</li><li>Evaluate current network performance, identify gaps, and recommend improvements for capacity, resilience, and operational efficiency. Based on general knowledge.</li><li>Partner with infrastructure, security, cloud, and application teams to ensure integrated and secure network solutions. Based on general knowledge.</li><li>Design high-availability and disaster recovery network solutions to support business continuity. Based on general knowledge.</li><li>Guide implementation teams on best practices, configuration standards, and troubleshooting for complex network initiatives. Based on general knowledge.</li><li>Maintain architecture documentation, diagrams, standards, and technical recommendations for leadership and engineering teams. Based on general knowledge.</li><li>Assess new technologies and vendor solutions that align with long-term network and business strategy. Based on general knowledge.</li></ul><p><strong>Required Qualifications</strong></p><ul><li>7+ years of progressive network engineering and architecture experience, including enterprise-level design responsibility. Based on general knowledge.</li><li>Deep hands-on experience with <strong>Cisco networking technologies</strong> in complex enterprise environments. Based on general knowledge.</li><li>Strong expertise in routing, switching, BGP, OSPF, VLANs, QoS, VPNs, firewalls, wireless, and network segmentation. Based on general knowledge.</li><li>Experience designing highly available, secure, and scalable networks across on-premises and cloud-connected environments. Based on general knowledge.</li><li>Knowledge of network architecture considerations for <strong>AI, automation, and future-state digital transformation initiatives</strong>. Based on general knowledge.</li><li>Strong understanding of network security principles, access controls, and performance optimization. Based on general knowledge.</li><li>Proven ability to create architectural standards, lead network modernization, and support enterprise growth. Based on general knowledge.</li><li>Excellent communication skills with the ability to present technical strategy to both technical and non-technical stakeholders. Based on general knowledge.</li></ul>
We are looking for an IT Support Specialist to provide day-to-day technical support for a retail apparel environment in Bolingbrook, Illinois. This Long-term Contract opportunity is ideal for someone who enjoys solving hardware and software issues, supporting end users, and keeping service requests moving efficiently. The role includes hands-on troubleshooting for workplace technology, printer support, and occasional travel to a nearby company site once or twice per month.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving common hardware, software, and Windows-related issues.<br>• Manage incoming service requests by opening, updating, and closing tickets while maintaining clear documentation and timely follow-up.<br>• Support Zebra printer operations, including troubleshooting connectivity, printing errors, and routine device issues.<br>• Assist with user account support and access-related tasks within Active Directory and other standard support tools.<br>• Travel to an additional company location one to two times each month to deliver onsite technical support as needed.<br>• Follow established support procedures to ensure incidents are handled consistently and escalated appropriately when required.<br>• Contribute to operational support activities tied to warehouse technology, shipping, or logistics systems when needed.<br>• Participate in training for robotics or automation-related tools and help support those technologies in the workplace.<br>• Maintain an organized, process-driven approach to issue resolution while delivering reliable customer service to internal users.
We are looking for a customer-focused Help Desk/Desktop Support Analyst to serve as the primary point of contact for technical support in Illinois. This contract-to-permanent opportunity is ideal for someone who takes initiative, enjoys working independently in a visible support role, and can deliver a high level of service across a Microsoft-based environment. The right candidate will combine hands-on troubleshooting skills with strong organization, ensuring end users receive timely assistance while keeping equipment, software, and support records well managed.<br><br>Responsibilities:<br>• Act as the first point of contact for incoming technical issues, providing attentive and responsive support to end users.<br>• Troubleshoot desktop, software, and basic application problems within a Microsoft environment, resolving issues directly or escalating when needed.<br>• Manage and update support tickets accurately to ensure clear communication, proper tracking, and timely follow-up.<br>• Install, configure, and support standard software and workstation tools for employees across the organization.<br>• Maintain documentation related to common issues, support procedures, and technical inventory to improve service consistency.<br>• Oversee asset availability and communicate with leadership when equipment or supplies need replenishment.<br>• Provide initial support for business applications, including low-level troubleshooting for tools such as Business Central.<br>• Assist with device and endpoint management activities, including work involving Active Directory and Windows 10 systems.<br>• Contribute to mobile and endpoint administration efforts where Intune knowledge can support the team’s broader IT operations.
We are looking for a Network/Systems Administrator to provide onsite support for core infrastructure operations in Chicago, Illinois. This Long-term Contract position focuses on keeping server, virtualization, storage, and network environments stable, secure, and well maintained while partnering with technical teams to resolve issues efficiently. The ideal candidate brings practical experience across VMware, Cisco networking, enterprise storage, and physical cabling, along with a dependable, hands-on approach to day-to-day infrastructure support.<br><br>Responsibilities:<br>• Manage virtual infrastructure by supporting VMware hosts, clusters, virtual machines, and associated platform components.<br>• Track system health, investigate performance concerns, and carry out scheduled maintenance such as patching, upgrades, backups, and operational checks.<br>• Provide administration for enterprise storage platforms, including monitoring utilization, addressing connectivity issues, and assisting with performance tuning.<br>• Configure and troubleshoot Cisco network equipment, including switch ports, VLAN assignments, and general LAN connectivity.<br>• Install and maintain copper and fiber cabling by tracing lines, labeling connections, organizing runs, and resolving physical network issues.<br>• Perform hardware deployment tasks such as rack installation, equipment replacement, and upkeep of server rooms or network closets.<br>• Diagnose infrastructure problems affecting servers, storage, network services, and user connectivity, escalating complex issues when needed.<br>• Keep technical records current by updating diagrams, asset inventories, procedural documentation, and change history.<br>• Follow established security standards, operational procedures, and change-control practices while coordinating with infrastructure, security, application, and support teams.
We are looking for a Help Desk specialist to provide day-to-day technical support in a Windows-based environment for a small user group in Illinois. This contract-to-permanent opportunity is ideal for someone who enjoys hands-on desktop support, laptop setup, and resolving everyday IT issues with a responsive, customer-focused approach. The role supports approximately 12 end users and requires someone who can keep systems running smoothly while delivering dependable assistance across common hardware and software needs.<br><br>Responsibilities:<br>• Provide front-line technical assistance for end users by diagnosing and resolving routine hardware, software, and system issues in a Windows environment.<br>• Prepare, configure, and deploy laptops so employees have properly functioning equipment for daily use.<br>• Manage and respond to service desk requests, ensuring support tickets are tracked, updated, and completed in a timely manner.<br>• Support Microsoft Windows 10 systems by addressing performance concerns, user access issues, and general desktop problems.<br>• Assist with basic Active Directory tasks such as user account support, password resets, and access-related troubleshooting.<br>• Deliver well-rounded desktop support for a small group of approximately 12 users, offering both remote and hands-on assistance as needed.<br>• Troubleshoot common technical problems methodically and escalate more complex issues when necessary.<br>• Maintain a reliable support experience by communicating clearly with users and documenting issue resolution steps.
<p>We are looking for an experienced IT Support Specialist to serve as a key technical partner for attorneys and business staff in a major U.S. office. This role is ideal for someone who combines strong troubleshooting ability with clear communication and dependable follow-through in a service-focused environment, ideally with legal industry experience. The position focuses on delivering responsive onsite and remote support across end-user systems, workplace technology, and firm-critical applications while helping maintain a smooth day-to-day technology experience.</p><p><br></p><p>Responsibilities:</p><p>• Deliver advanced desktop and end-user support for attorneys and staff, resolving technical issues with urgency and care.</p><p>• Diagnose and fix problems involving Microsoft 365, Windows systems, laptops, peripherals, network connectivity, and mobile devices.</p><p>• Maintain and support conference room and audiovisual technology to ensure meetings and presentations run smoothly.</p><p>• Assist users with legal and business applications, including document management, practice support tools, and litigation-related technology.</p><p>• Prepare, configure, and deploy equipment for new hires and existing employees, including onboarding support and workstation setup.</p><p>• Contribute to firm technology initiatives by assisting with software rollouts, hardware refreshes, and other IT improvement projects.</p><p>• Provide support related to document management platform changes and expanding use of AI-enabled productivity tools such as Copilot.</p><p>• Track, update, and resolve service desk requests accurately while keeping users informed throughout the support process.</p>