Learning Specialist Jobs in Naperville, IL

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Collections Specialist

Elk Grove Village, IL
remote
Temporary / Contract
21.85 - 25.3 USD / Hourly
We are looking for a Collections Specialist to support account recovery efforts for a contract position based in Illinois. this role will operate Monday - Friday, 12pm-8pm CST. In this role, you will work directly with customers to resolve overdue balances, arrange practical repayment options, and maintain accurate account records. This opportunity is well suited for someone who can manage frequent customer interactions, investigate payment issues, and deliver attentive service while meeting business-hour expectations for the assigned location. Responsibilities:• Manage a portfolio of delinquent accounts ranging from early-stage to more advanced past-due balances, taking appropriate action to secure payment.• Develop and document payment arrangements that help customers bring overdue accounts back into good standing.• Process account closures or service cancellations when payment is not received and established guidelines require further action.• Prepare and distribute collection correspondence, maintain accurate mailing information, and update records when notices are returned.• Partner with internal teams to research disputed charges and compile supporting documentation, including requested account-related certificates.• Investigate missing or incorrectly applied payments, follow up with customers as needed, and ensure account details are corrected promptly.• Create credit adjustments or memos when account review supports a billing correction.• Handle a high volume of inbound and outbound customer communication while providing clear, effective resolution to account concerns.
2026-10-30T00:00:00Z

Collections Specialist

Rosemont, IL
onsite
Temporary / Contract
23 - 28 USD / Hourly
We are seeking a Collections Specialist with strong collections experience for a client in Rosemont, IL. Ideal candidates will have a background in collections, accounts receivable, cash applications, customer account reconciliation, and following up on outstanding balances. Experience generating reports, analyzing aging, and working extensively in Excel is highly preferred. Responsibilities:<ul><li>Manage a portfolio of customer accounts and follow up on past-due invoices</li><li>Contact customers via phone and email to secure payment and resolve outstanding balances</li><li>Review and maintain aging reports, prioritizing collection activities accordingly</li><li>Research and resolve billing discrepancies, short payments, and unapplied cash</li><li>Reconcile customer accounts and document collection efforts</li><li>Partner with internal teams including AR, Customer Service, and Sales to resolve payment issues</li><li>Generate and analyze collection and aging reports in Excel</li><li>Assist with cash applications and other Accounts Receivable-related activities as needed</li><li>Maintain accurate notes and records within the ERP/accounting system</li></ul>
2026-10-29T00:00:00Z

Collections Specialist

Oak Brook, IL
onsite
Permanent / Full Time
60000 - 65000 USD / Yearly
Collections Specialist - B2BGreat culture and work / life balanceCompany in growth mode Base salary plus OT This is a soft collections role seeking individuals who are aware of the importance of customers and value that relationship with the client We are looking for a Collections Specialist to join our team in Oak Brook, Illinois. This position focuses on managing commercial accounts receivable, partnering with internal teams and customers to resolve payment delays, and ensuring timely follow-up on outstanding balances. The ideal candidate brings strong customer service skills, sound judgment, and the ability to balance collection efforts with effective issue resolution in a fast-paced environment. Responsibilities:• Review aging reports each day, prioritize delinquent accounts, and take timely action to reduce outstanding receivables while maintaining accurate account notes.• Build productive relationships with customers across an assigned accounts receivable portfolio to encourage prompt payment and support ongoing account health.• Investigate overdue balances by reconciling account activity and coordinating with customers, sales partners, and internal stakeholders to resolve discrepancies.• Address disputed charges, unapplied cash, and other account issues to clear open items and improve payment flow.• Partner with internal departments and external contacts to remove obstacles affecting collections and keep workflows aligned with service expectations.• Evaluate customer situations and provide recommendations regarding payment arrangements, credit holds, third-party collection placement, or bad debt treatment when appropriate.• Review credit hold status and support order release decisions in accordance with company policies and established guidelines.• Organize account data, communicate findings clearly, and contribute to special projects or additional collections-related assignments as needed. Benefits include insurance, 401K, vacation, holiday pay and more
2026-11-09T00:00:00Z

AP Specialist

Chicago, IL
onsite
Permanent / Full Time
65000 - 72000 USD / Yearly
The salary range for this position is $65,000 - $72,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Job Description: The A/R Specialist will manage the timely and accurate collection of customer receivables for the Organization. The ideal candidate will be responsible for the collection, processing, and reconciliation of outstanding receivables. position supports the Company’s objectives through building relationships with customers, working cross-functionally with departments and monitoring and reporting on key performance indicators. Responsibilities<ul><li>Monitor the accurate and timely generation of customer invoices, ensuring compliance with established billing policies and procedures.</li><li>Review and verify the accuracy of invoices and other billing documents.</li><li>Maintain consistent communication with contact(s) at customer to ensure prompt payment and resolve any outstanding payment issues.</li><li>Reconciliation of assigned customer accounts to identify and address discrepancies or variances.</li><li>Investigate and resolve customer inquiries related to billing discrepancies or account issues.</li><li>Prepare and maintain accounts receivable reporting, including aging analysis and collection forecasts.</li><li>Monitor and track customer payment trends, identifying potential risks and opportunities for process improvement.</li><li>Assist with month-end and year-end closing activities as needed, ensuring accurate revenue recognition and financial reporting.</li><li>Support internal and external audits by providing documentation and responding to inquiries.</li><li>Stay up to date with industry best practices and regulations related to accounts receivable and billing.</li></ul>
2026-10-21T00:00:00Z

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