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4 results for Claims Processor Administrative And Customer Support in Naperville, IL

Collector/Collections

Naperville, IL
remote
Temporary / Contract
21.00 - 24.00 USD / Hourly
We are looking for an experienced and detail-oriented Collector to join our team in Naperville, Illinois. In this long-term contract role, you will play a key part in managing customer accounts, ensuring timely debt recovery, and maintaining compliance with company policies and procedures. Your ability to communicate effectively and negotiate solutions will be essential in providing exceptional service and resolving account delinquencies. Responsibilities:• Manage customer accounts by monitoring overdue payments and initiating appropriate collection actions.• Communicate professionally with clients to negotiate payment terms and resolve account discrepancies.• Process payments and ensure accuracy in financial transactions, adhering to company policies.• Review and analyze customer accounts to identify trends and recommend strategies for debt recovery.• Collaborate with internal teams to ensure compliance with regulatory requirements and company procedures.• Utilize computer programs and tools to maintain accurate records and track collection activities.• Address customer inquiries regarding overdue debts and provide clear explanations of account details.• Administer claims and handle overdraft recovery in alignment with established protocols.• Prepare reports on collection efforts and account statuses for management review.• Stay updated on industry regulations and best practices related to debt collection.
2026-04-02T21:13:43Z

Sr. Claims Specialist

Chicago, IL
remote
Temporary / Contract
25.00 - 40.00 USD / Hourly
We are looking for a fully remote Senior Workers’ Compensation Claims Specialist to assist our client with a long-term project. Candidates must hold a valid New York adjuster's license. This person will be responsible for managing a complex caseload of workers’ compensation claims from inception through resolution. This role ensures compliance with applicable laws and regulations, delivers excellent customer service, and works closely with internal stakeholders, injured employees, medical providers, and legal counsel to facilitate timely and cost-effective claim outcomes.Key Responsibilities<ul><li>Manage a portfolio of high-exposure and complex workers’ compensation claims, including litigated cases.</li><li>Investigate claims by reviewing reports, medical records, and conducting interviews to determine compensability.</li><li>Ensure timely and accurate claim adjudication in accordance with state laws and company guidelines.</li><li>Develop and execute claim strategies, including reserve setting and ongoing reserve adjustments.</li><li>Coordinate with medical providers, rehabilitation specialists, and case managers to support return-to-work initiatives.</li><li>Monitor and manage litigation, working closely with defense attorneys and attending hearings, mediations, and depositions as needed.</li><li>Communicate regularly with injured employees, employers, brokers, and other stakeholders regarding claim status.</li></ul>
2026-03-24T21:34:06Z

Insurance Billing Specialist

Mundelein, IL
onsite
Permanent / Full Time
60000.00 - 65000.00 USD / Yearly
The salary range for this position is $60,000-$65,000 and it comes with benefits, including medical, vision, dental, life, and disability insurance. To apply to this hybrid role please send your resume to [email protected] Is your current job giving “all-work-no-play” when it should be giving “work-life balance + above market pay rates”? Responsibilities:<ul><li>Ability to prioritize, multitask, manage a high volume of bills per month and meet deadlines.</li><li>Experience with various e-billing vendors (e.g., CounselLink, Bottomline Legal eXchange, Tymetrix, Collaborati, Legal Solutions Suite, Legal Tracker, etc.) and LEDES file knowledge required to perform duties and responsibilities, including but not limited to preparing and submitting bills, budgets, and timekeeper rates according to client requirements.</li><li>Management of timekeepers and coordinate/process appeals as required.</li><li>Ability to execute complex bills in a timely manner (i.e., multiple discounts by matter, split billing, preparation, submission and troubleshooting of electronic bills).</li><li>Monitor outstanding Work in Process (WIP) and Accounts Receivable (AR) balances. Collaborate with billing attorneys to ensure WIP is billed on a timely basis and AR balances are collected withina reasonable period. Follow up with billing attorney and client on all aged AR balances.</li><li>Follow up on collections as directed by either Attorneys or Accounting leadership in support of meeting firm’s financial goals.</li><li>Review and edit prebills in response to attorney requests.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Research and analyze deductions and provide best course of action for balances.</li><li>Process write-offs following Firm policy.</li><li>Ability to effectively interact and communicate with attorneys, legal administrative assistants, staff, and clients.</li><li>Assist with month-end close as needed.</li><li>Proactively monitor potential errors that may result in the rejection of e-bills.</li><li>Assume additional duties as needed or assigned</li></ul>
2026-04-17T15:28:48Z

Billing Specialist

Chicago, IL
onsite
Permanent / Full Time
100000.00 - 105000.00 USD / Yearly
The salary range for this position is $100,000-$105,000 plus bonus, and it comes with benefits, including medical, vision, dental, life, and disability insurance. Job DescriptionEssential Duties and Responsibilities:<ul><li>Tracks and reports on timekeeper hours</li><li>Prepares prebills and reviews edits by billing partner(s)</li><li>Verifies the accuracy of billing entries and supporting documentation.</li><li>Prepares invoices for submission to clients via various Ebilling platforms or by email, dependent on client requirements</li><li>Monitors accounts receivable and collection efforts</li><li>Submits budgets per client requirements</li><li>Works closely with billing partners on bill appeals</li></ul> Skills/Qualifications:<ul><li>Detail-oriented, with excellent organizational skills</li><li>Working knowledge of various Ebilling platforms, including: ASCENT, LSS, TyMetrix, Legal-X, Legal Tracker, etc.</li><li>Working knowledge of PCLaw or similar billing application</li><li>Ability to work well under pressure, i.e., managing conflicting and fluctuating deadlines, and effectively prioritizing multiple tasks of equal urgency and importance with minimal supervision</li><li>Experience in effective problem-solving, actively using sound judgment in decision-making processes</li><li>Ability to handle confidential matters discreetly, in a mature and responsible manner conducive to the position</li><li>Effective communication skills, including the ability to be courteous in handling situations patiently and tactfully, with all audiences including partners, associates, staff and external clients and vendors</li><li>Experience with troubleshooting minor technology issues, including hardware and software</li><li>Ability to occasionally work more than 40 hours per week to perform the essential duties of the position; may require irregular hours</li></ul>
2026-04-07T13:48:44Z