We are looking for a Collections Specialist to support a mortgage company in Pomona, California through a Long-term Contract assignment. This role will focus primarily on commercial accounts while also assisting with consumer collections, helping maintain timely payments and strong customer relationships. The ideal candidate brings sound judgment, persistence, and a detail-oriented approach to resolving outstanding balances in a fast-paced environment.<br><br>Responsibilities:<br>• Manage collection activity for a portfolio of primarily commercial accounts, with additional support for consumer accounts when needed.<br>• Follow up on past-due balances with an emphasis on newer delinquency ranges, especially accounts approximately 60 to 90 days overdue.<br>• Communicate with customers by phone and email to secure payment commitments, resolve account issues, and document collection efforts accurately.<br>• Partner with sales and service teams during customer discussions when account concerns require cross-functional support.<br>• Review account status, payment trends, and aging details to determine appropriate next steps and escalation needs.<br>• Use Sage 100, Application Extender, and Excel to track receivables, update account records, and monitor collection activity.<br>• Support recovery efforts by identifying payment barriers and recommending practical solutions that improve repayment outcomes.
We are looking for a Collections Specialist to join a growing organization in Orange, California on a contract basis with the potential for a permanent position. This position supports the accounts receivable function by helping maintain healthy cash flow, addressing overdue balances, and partnering with internal teams to resolve billing concerns. The ideal candidate brings strong follow-through, sound judgment, and the ability to communicate effectively with clients while managing multiple priorities in a fast-moving environment.<br><br>Responsibilities:<br>• Review outstanding customer balances, prioritize follow-up activity, and communicate with clients to secure timely payment.<br>• Investigate billing variances, partial payments, and disputed charges by coordinating with internal partners such as billing and customer-facing teams.<br>• Keep thorough documentation of account status, collection outreach, promised payment dates, and issue resolution progress.<br>• Analyze aging information and provide regular updates on delinquent accounts, collection trends, and recovery expectations to leadership.<br>• Take action on open receivables to help shorten payment cycles and improve overall accounts receivable performance.<br>• Assist with applying incoming payments and reconciling account activity when support is needed across the receivables process.<br>• Contribute to month-end activities by sharing account updates and expected collections tied to overdue balances.<br>• Handle customer interactions with professionalism and a service-minded approach while working toward payment resolution.
<p><strong>Ready to take ownership of a portfolio instead of chasing one invoice at a time?</strong></p><p>A growing construction services company in <b>Valley Center </b>is looking for an experienced <strong>Collections Specialist</strong> to take ownership of outstanding commercial accounts. This is a more hands-on position for someone who understands that successful collections are about more than making phone calls — it's about understanding the account, identifying what's holding up payment, and finding a path toward resolution.</p><p>You'll partner with Accounting, Project Management, Sales, and customers to resolve everything from disputed invoices to missing documentation and delayed payments.</p><p><strong>You'll take the lead on</strong></p><p><strong>📊 Account Management</strong></p><p> Review aging reports and prioritize accounts based on balance, age, and payment history.</p><p><strong>📞 Customer Outreach</strong></p><p> Communicate with customers by phone and email regarding overdue balances.</p><p><strong>🧩 Problem Solving</strong></p><p> Investigate disputes, deductions, credits, unapplied payments, and billing questions.</p><p><strong>🤝 Internal Partnerships</strong></p><p> Work with Project Managers and Accounting to gather documentation and resolve customer issues.</p><p><strong>💰 Cash Flow</strong></p><p> Follow up on commitments and help reduce outstanding receivables.</p><p><br></p>
<p><strong>If you're the person who catches the billing mistake everyone else missed…this is your job.</strong></p><p>A growing commercial services company in <strong>Oceanside</strong> is looking for a <strong>Billing Specialist</strong> to join its accounting team. This role sits right between <strong>Accounting, Operations, and Customer Service</strong>, making it a great fit for someone who enjoys working with numbers but also likes communicating with people.</p><p>Billing Specialist is a particularly relevant title for North County right now—current postings include billing roles in Oceanside and San Marcos, including contract opportunities. </p><p><strong>Your day will revolve around</strong></p><p>💵 <strong>Getting invoices right</strong></p><p> Review contracts, rates, services, and supporting information before invoices go out.</p><p>🔎 <strong>Finding discrepancies</strong></p><p> Research incorrect charges, missing information, credits, and customer questions.</p><p>📞 <strong>Working with customers</strong></p><p> Answer billing questions and help resolve account issues professionally.</p><p>📊 <strong>Keeping AR clean</strong></p><p> Track outstanding invoices and work with the collections team when balances become overdue.</p><p><strong>Responsibilities</strong></p><ul><li>Prepare and distribute customer invoices</li><li>Review billing documentation for accuracy</li><li>Verify rates, quantities, services, and contract terms</li><li>Research billing discrepancies</li><li>Process credits, adjustments, and rebills</li><li>Reconcile customer accounts</li><li>Track open invoices and aging balances</li><li>Communicate with customers regarding billing questions</li><li>Partner with Sales and Operations to resolve account issues</li><li>Maintain organized billing documentation</li><li>Prepare recurring billing and AR reports</li><li>Assist with month-end close and reconciliations</li></ul>
<p><strong>Good with numbers? Even better at following up?</strong></p><p>A growing distribution company in <strong>Vista</strong> is looking for a Collections Clerk to join its Accounting team. This is a great opportunity for someone with some accounting, billing, or administrative experience who wants to build a career in <strong>Accounts Receivable and Credit & Collections</strong>.</p><p>You'll work with customers, Sales, and the Accounting team to keep account balances accurate and help resolve outstanding invoices. The right person doesn't need to be an aggressive collections professional — we're looking for someone who can communicate professionally, stay organized, and consistently follow through.</p><p><strong>What you'll be doing</strong></p><ul><li>Review customer aging reports and identify past-due invoices</li><li>Contact customers regarding outstanding balances</li><li>Send statements, invoices, and payment reminders</li><li>Document collection activity and customer conversations</li><li>Apply payments and assist with account updates</li><li>Research discrepancies between invoices and customer records</li><li>Assist with short pays, credits, and account adjustments</li><li>Work with Sales and Customer Service to resolve billing issues</li><li>Maintain accurate customer account information</li><li>Prepare basic AR and collections reports</li><li>Follow up on promised payments</li><li>Assist with month-end AR activities</li></ul><p><br></p>
<p><strong>You don't have to be a “collections person” to be great at collections.</strong></p><p>A busy property management organization in <strong>San Marcos</strong> is looking for a Collections Clerk to help monitor tenant accounts and resolve outstanding balances.</p><p>This role combines <strong>customer service, accounting, and problem-solving</strong>, making it a strong fit for someone who enjoys working with people but also wants a position that has clear financial responsibilities.</p><p>You'll communicate with tenants, property managers, and internal accounting teams to research balances, identify discrepancies, and keep accounts moving toward resolution.</p><p><strong>Your responsibilities</strong></p><ul><li>Monitor tenant accounts and outstanding balances</li><li>Review aging reports for overdue accounts</li><li>Contact customers regarding unpaid balances</li><li>Send account statements and payment reminders</li><li>Research payment discrepancies and account history</li><li>Document collection activity in the property management system</li><li>Coordinate with Property Managers regarding account issues</li><li>Process account adjustments when approved</li><li>Assist with payment posting and account reconciliation</li><li>Respond to customer questions regarding balances</li><li>Track payment arrangements and follow-up dates</li><li>Prepare recurring collections reports</li></ul>
<p>We are looking for a Credit Specialist to join an electronic components manufacturing organization in Brea, California. This contract opportunity with permanent potential is ideal for someone who thrives in a fast-paced finance environment and can confidently manage account reconciliations, payment issues, and deduction research. The person in this role will help maintain accurate customer account balances, support healthy cash flow, and collaborate with internal partners to resolve billing-related concerns.</p><p><br></p><p>Responsibilities:</p><p>• Reconcile assigned customer accounts by reviewing chargebacks, short payments, and other account discrepancies to ensure records remain accurate.</p><p>• Investigate overdue invoices and follow up with customers to secure payment or determine the cause of delayed remittance.</p><p>• Analyze customer deductions, validate supporting documentation, and work toward timely resolution of disputed items.</p><p>• Review account standing and release orders for shipment when credit conditions and payment status support approval.</p><p>• Prepare recurring updates for leadership that highlight collection activity, aging trends, cash expectations, and past-due balances.</p><p>• Partner with teams across sales, sales support, and accounting to address billing questions and resolve account-related issues efficiently.</p><p>• Provide guidance to colleagues within the credit function when training support is needed or assigned by management.</p><p>• Offer backup assistance for select supervisory tasks when department leadership is unavailable.</p><p>• Contribute to additional credit and collections activities as needed to support departmental priorities and service levels.</p>
<p>Our client is seeking an experienced <strong>Grievance and Appeals Specialist</strong> with strong health plan industry experience to join their team. The Grievance and Appeals Specialist is responsible for reviewing, investigating, and resolving member and provider grievances and appeals in compliance with regulatory requirements and internal policies. The Grievance and Appeals Specialist candidate will have hands-on experience working within EZ-CAP and a solid understanding of health plan operations.</p><p>Key Responsibilities:</p><ul><li>Review, research, and process member and provider grievances and appeals accurately and within required turnaround times</li><li>Use EZ-CAP to document, track, and manage case activity</li><li>Analyze case details, benefits, claims, authorizations, and supporting documentation to determine appropriate resolutions</li><li>Ensure all grievances and appeals are handled in accordance with health plan policies, CMS, DMHC, and other applicable regulatory guidelines</li><li>Communicate with internal departments, providers, and members regarding case status and resolution</li><li>Prepare written correspondence for grievance and appeal determinations</li><li>Maintain complete, accurate, and audit-ready documentation</li><li>Identify trends or recurring issues and escalate as needed</li></ul><p><br></p>