<p>🚀 High-Volume Collections Specialist (Call Center Environment)</p><p>Are you a driven communicator who thrives in a fast-paced, high-energy environment? Do you enjoy problem-solving, hitting goals, and turning challenging conversations into positive outcomes? If so, we want to meet you!</p><p>Our team is looking for a <strong>motivated and detail-oriented High-Volume Collections Specialist</strong> who can confidently manage a busy call queue while delivering a top-notch customer experience. This is a great opportunity to join a results-driven team where your performance makes a direct impact.</p><p>💼 What You’ll Do</p><ul><li>Make a high volume of outbound calls to customers with past-due accounts—own your pipeline and drive resolutions</li><li>Handle inbound calls with professionalism, empathy, and a solutions-oriented mindset</li><li>Negotiate payment plans and settlements within approved guidelines to maximize recovery</li><li>Accurately update and maintain customer account details in the system</li><li>Follow up on payment commitments and ensure timely resolution</li><li>Consistently meet or exceed weekly/monthly collection goals and performance metrics</li><li>Partner cross-functionally to resolve complex account issues</li><li>Escalate accounts when needed while maintaining ownership of outcomes</li><li>Ensure full compliance with all federal, state, and company collection policies</li><li>Deliver a positive customer experience—even in challenging conversations</li></ul><p>✅ What You Bring</p><ul><li>Experience in <strong>high-volume collections, call center, or customer service</strong> environments</li><li>Strong communication skills with the ability to negotiate effectively and build rapport quickly</li><li>Ability to multitask, prioritize, and stay organized in a fast-paced, metrics-driven setting</li><li>Comfort working toward goals, quotas, and performance KPIs</li><li>Solid computer skills (MS Office, collections or accounting systems)</li><li>High attention to detail and accuracy in documentation</li><li>High school diploma or equivalent required (additional finance/collections training is a plus)</li></ul><p>🌟 Why You’ll Love This Role</p><ul><li>High-energy, team-oriented environment</li><li>Clear performance goals with opportunity to excel</li><li>Make a real impact by helping customers find solutions</li><li>Opportunity to sharpen your negotiation and communication skills</li></ul>
<p><strong>Join a Team That Values Communication and Results</strong></p><p>A growing manufacturing and distribution company is seeking a Collections Specialist to manage customer accounts and support cash collection initiatives. We're looking for someone who is proactive, professional, and comfortable working in a fast-paced accounting environment.</p><p>You'll work closely with customers, sales teams, and accounting leadership to resolve outstanding balances while maintaining strong business relationships.</p><p><br></p><p><strong>Responsibilities</strong></p><p><strong>Collections Operations</strong></p><ul><li>Manage assigned customer portfolio and aging accounts</li><li>Follow up on delinquent invoices and resolve payment delays</li><li>Review credit holds and assist with account releases</li><li>Investigate billing discrepancies and payment applications</li><li>Maintain detailed collection notes and account documentation</li></ul><p><strong>Reporting</strong></p><ul><li>Prepare collection activity reports</li><li>Assist with month-end closing activities</li><li>Monitor customer payment trends and recommend improvements</li></ul>
<p>Our client in the property management industry is seeking a detail-oriented and proactive <strong>Collections Specialist</strong> to join their team. This individual will play a key role in managing outstanding accounts, communicating with tenants and clients regarding past-due balances, and supporting the company’s overall cash flow objectives. The ideal candidate will have strong communication skills, excellent follow-up habits, and the ability to handle sensitive financial matters professionally and effectively.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Monitor accounts receivable aging and identify delinquent accounts</li><li>Contact tenants, residents, and customers regarding overdue balances via phone, email, and written correspondence</li><li>Maintain accurate records of collection activity, payment arrangements, and account status updates</li><li>Work with property managers and internal accounting staff to resolve billing discrepancies and payment issues</li><li>Prepare and distribute notices related to past-due accounts in accordance with company policies and applicable regulations</li><li>Reconcile tenant ledgers and account balances</li><li>Process payments and update account information in accounting and property management systems</li><li>Assist with month-end reporting related to collections and receivables</li><li>Escalate accounts as needed for legal review, eviction proceedings, or outside collections</li></ul><p><br></p>
<p>Are you someone who thrives on building relationships while driving results? We’re partnering with a well-established organization in Huntington Beach to bring on a <strong>Collections Specialist</strong> for a <strong>long-term contract opportunity</strong>. This role is ideal for someone who enjoys balancing customer communication with problem-solving and wants to make a direct impact on cash flow and client experience.</p><p>You’ll play a key role in keeping accounts on track, partnering with retail clients, and helping resolve outstanding balances in a way that’s both strategic and customer-focused.</p><p><br></p><p><strong>What You’ll Do</strong></p><ul><li><strong>Own your portfolio:</strong> Manage a book of 50–100 commercial accounts, proactively following up to drive timely payments and reduce aging balances.</li><li><strong>Build strong client relationships:</strong> Communicate with retail clients via email and written correspondence to resolve past-due invoices and maintain positive partnerships.</li><li><strong>Drive collections strategy:</strong> Utilize tools and systems to send automated notices, including final demand communications for seriously delinquent accounts.</li><li><strong>Problem-solve with purpose:</strong> Investigate billing discrepancies and collaborate with clients to find practical, win-win solutions.</li><li><strong>Keep everything organized:</strong> Maintain accurate, up-to-date records of collection activity and account status within <strong>JD Edwards EnterpriseOne</strong> and related systems.</li><li><strong>Analyze and prioritize:</strong> Review aging reports and strategically focus your efforts based on risk, payment trends, and account history.</li><li><strong>Partner internally:</strong> Work cross-functionally to resolve invoice issues and support decisions around account closure.</li><li><strong>Leverage data:</strong> Create and maintain Excel tracking reports to monitor collection progress and provide visibility into outstanding receivables.</li></ul><p><strong>Why This Role Stands Out</strong></p><ul><li><strong>Long-term stability</strong> with a reputable company</li><li>Opportunity to <strong>own your accounts and make a measurable impact</strong></li><li>Blend of <strong>customer interaction + analytical problem-solving</strong></li><li>Exposure to <strong>JD Edwards EnterpriseOne and structured collections processes</strong></li></ul>
<p><strong>Help Strengthen the Financial Health of a Growing Organization</strong></p><p>We're partnering with a well-established healthcare services company that is looking for a Collections Specialist to join its accounting team. This position is ideal for someone who enjoys building professional relationships, resolving account discrepancies, and improving cash flow while delivering excellent customer service. This role offers a collaborative team environment, modern accounting systems, and the opportunity to make an immediate impact.</p><p><br></p><p><strong>Responsibilities</strong></p><p><strong>Collections & Account Management</strong></p><ul><li>Contact customers regarding outstanding invoices through phone and email communications</li><li>Review aging reports and prioritize collection efforts</li><li>Research account discrepancies and resolve payment issues</li><li>Negotiate payment arrangements while maintaining positive client relationships</li><li>Document collection activity and account status updates</li></ul><p><strong>Accounting Support</strong></p><ul><li>Reconcile customer accounts and apply payments</li><li>Partner with billing and customer service teams to resolve disputes</li><li>Prepare weekly aging reports for leadership</li><li>Assist with month-end AR reconciliations</li></ul>
<p>Our client is seeking a detail-oriented <strong>Document Review Specialist</strong> for a contract-to-permanent opportunity. This role is ideal for someone who enjoys office work, has a sharp eye for accuracy, and is looking for an opportunity to grow within a professional office environment. The right candidate will be dependable, organized, and motivated to build a long-term career with the organization.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Review, organize, and process documents for accuracy, completeness, and compliance</li><li>Identify discrepancies, missing information, or inconsistencies and escalate as needed</li><li>Maintain and update records in internal systems and databases</li><li>Perform quality checks to ensure data and document integrity</li><li>Scan, file, index, and retrieve electronic and paper documents</li><li>Support back-office operations with administrative and clerical tasks</li><li>Track document status and ensure timely processing according to established procedures</li><li>Communicate with internal departments regarding document corrections or follow-up needs</li><li>Maintain confidentiality of sensitive and proprietary information</li></ul><p><br></p>