<p>We are looking for a customer-focused Customer Experience Specialist to support a financial institution in Rancho Cucamonga, California through a Contract assignment. This opportunity is well suited for someone who is comfortable managing high-volume customer interactions, handling transactions with precision, and delivering attentive service in a fast-paced branch environment. The role includes training and offers the chance to contribute to daily branch operations while helping members with routine financial needs.</p><p><br></p><p>Responsibilities:</p><p>• Manage customer transactions such as deposits, withdrawals, payment processing, and check-related requests with a high level of accuracy.</p><p>• Balance and safeguard cash throughout the day, ensuring drawer totals remain correct and discrepancies are addressed promptly.</p><p>• Assist customers with account-related questions, service requests, and basic problem resolution in a courteous and friendly manner.</p><p>• Review transaction details carefully to confirm compliance with branch procedures, regulatory standards, and internal controls.</p><p>• Identify opportunities to introduce relevant financial products or services based on customer needs and branch guidelines.</p><p>• Protect sensitive customer and account information by following confidentiality and security expectations at all times.</p><p>• Support day-to-day branch activities, including administrative tasks and additional operational duties as needed.</p><p>• Communicate clearly with customers across in-person, phone, and email interactions while navigating multiple systems efficiently.</p>
Our company is seeking a contract Customer Service Specialist to support daily customer interactions and help ensure a positive service experience. This role is ideal for someone who is detail-oriented, organized and passionate about helping customers resolve questions and concerns in a fast-paced environment. <br> Key Responsibilities: Respond to customer inquiries by phone, email and chat in a professional and timely manner Resolve customer issues related to orders, accounts, billing or service requests Maintain accurate records of customer interactions in company systems Escalate complex issues to the appropriate internal team when needed Provide product and service information to customers Support administrative tasks related to customer accounts and service operations Follow company procedures and service standards to ensure customer satisfaction
We are looking for an Inventory Specialist to support daily inventory operations and ensure receiving records are accurate, complete, and well documented. This Long-term Contract position is based in San Marcos, California, and focuses on maintaining product data, resolving discrepancies, and helping the team keep inventory processes running smoothly. The ideal candidate is organized, detail-oriented, and comfortable partnering with warehouse, purchasing, and accounting teams in a fast-paced environment.<br><br>Responsibilities:<br>• Organize and maintain certificates of analysis so they are properly stored and linked to the correct lot and receipt documentation.<br>• Verify that required quality documents are available before materials are received into the warehouse, and follow up on any missing records before processing is completed.<br>• Coordinate with suppliers and internal inventory leadership to secure outstanding documentation needed for incoming products.<br>• Record and update product expiration details during the receiving process to support accurate inventory control.<br>• Investigate billing and receiving discrepancies, then work with warehouse personnel and inventory contacts to provide timely resolution details to Accounts Payable.<br>• Prioritize urgent incoming shipments and help accelerate receipt processing when business needs require fast turnaround.<br>• Collaborate with cross-functional teams on reporting, project support, and data gathering related to inventory activities.<br>• Assist with tracking and revising purchase order due dates to help maintain accurate supply and delivery information.<br>• Support updates to product cost records when pricing changes occur.