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1 result for Credentialing Specialist in Murrieta, CA
- Cardiff-by-the-Sea, CA
- onsite
- Temporary / Contract
- 24 - 28 USD / Hourly
- <p><strong>YOU'RE NOT JUST ANSWERING THE PHONE — YOU'RE THE FACE OF THE COMPANY.</strong></p><p>A growing healthcare services organization in <strong>Oceanside</strong> is searching for a <strong>Client Experience Specialist</strong> to join its customer support team.</p><p>We're looking for someone who genuinely enjoys helping people and knows how to turn a frustrating customer interaction into a positive experience. You'll communicate with clients throughout the day while coordinating appointments, resolving issues, updating records, and working behind the scenes with internal departments.</p><p>This is a strong opportunity for someone who wants to take their customer service experience into a more professional <strong>client services or operations environment</strong>.</p><p><br></p><p><strong>YOUR DAY-TO-DAY</strong></p><ul><li>Serve as a primary point of contact for clients</li><li>Respond to phone, email, and online inquiries</li><li>Schedule and coordinate appointments</li><li>Answer questions regarding services and accounts</li><li>Resolve customer concerns professionally</li><li>Document client interactions accurately</li><li>Follow up on open requests and outstanding issues</li><li>Coordinate with internal departments to resolve problems</li><li>Maintain customer information in company systems</li><li>Process service requests and updates</li><li>Identify recurring customer issues and communicate trends to management</li><li>Assist with reports and administrative projects</li><li>Maintain confidentiality of client information</li><li>Provide a consistently positive customer experience</li></ul>
- 2026-09-02T00:00:00Z