We are looking for a dependable IT Support Specialist to provide hands-on technology support for a legal environment in New York, New York. This contract opportunity with potential for a long-term role is ideal for someone who can serve as a primary technical resource, resolve day-to-day user issues, and help maintain secure, reliable systems across the firm. The position offers a blend of end-user support, operational troubleshooting, and participation in technology improvement efforts.<br><br>Responsibilities:<br>• Provide first-line and escalated technical assistance for employees, addressing issues involving workstations, peripherals, software platforms, and user access.<br>• Diagnose and resolve problems related to hardware performance, cloud-based applications, file management, and basic connectivity across the office.<br>• Act as a central point of contact for technology needs, ensuring support requests are handled promptly and communicated clearly to end users.<br>• Help protect firm systems and information by following established cybersecurity, data privacy, and database security practices.<br>• Support the upkeep of user accounts, permissions, and device configurations to maintain a secure and efficient technology environment.<br>• Coordinate and contribute to IT projects, including system upgrades, application rollouts, and other technology initiatives that improve business operations.<br>• Document recurring issues, solutions, and support procedures to strengthen service consistency and internal knowledge sharing.
<p>We are looking for a Sales Assistant to support daily office operations and help create a smooth experience for customers and internal teams in New York. This position is ideal for someone who enjoys balancing front-desk interaction, administrative coordination, and accurate recordkeeping in a fast-paced sports technology environment. The role requires strong organization, attention to detail, and the ability to manage multiple priorities while maintaining a welcoming and efficient office presence.</p><p><br></p><p>Responsibilities:</p><p>• Welcome visitors and serve as a detail-oriented first point of contact for clients, guests, and staff members.</p><p>• Manage incoming phone calls, direct inquiries to the appropriate contacts, and relay messages promptly and accurately.</p><p>• Provide day-to-day administrative support to the sales and office teams to help keep operations organized and on schedule.</p><p>• Maintain records, update internal databases, and enter information carefully to ensure accuracy and completeness.</p><p>• Assist with scheduling, document preparation, filing, and other general office coordination tasks as needed.</p><p>• Support reception coverage and help maintain an orderly, detail-oriented front office environment.</p><p>• Coordinate routine clerical activities that help the team respond efficiently to customer and business need</p>
We are looking for a Senior IT Support Specialist to provide hands-on technical support for end users and office technology in New York. This contract opportunity with permanent potential is ideal for someone who enjoys resolving complex support issues, maintaining reliable workstation performance, and assisting with a wide range of hardware, software, and connectivity needs. The role will support daily operations across desktops, mobile devices, collaboration tools, and core business applications while contributing to broader IT improvement efforts.<br><br>Responsibilities:<br>• Oversee incoming support requests, prioritize open incidents, and drive issues through to completion within expected service levels.<br>• Set up, maintain, and troubleshoot desktops, laptops, monitors, mobile devices, and other end-user equipment to ensure dependable day-to-day performance.<br>• Provide assistance with collaboration platforms, communication tools, and workplace technology used across the organization.<br>• Diagnose and resolve problems affecting essential business applications and internal technology systems.<br>• Contribute to device rollouts, workstation deployments, hardware refreshes, and other IT-led implementation projects.<br>• Maintain accurate records for technology assets, equipment assignments, and support documentation.<br>• Investigate network and connectivity problems involving local infrastructure, wireless access, and related hardware components.<br>• Support the installation, replacement, and upgrade of network equipment and assist with cabling or physical connectivity tasks as needed.<br>• Work with outside technology vendors to coordinate issue resolution, infrastructure support, and hardware-related project activity.
<p>We are looking for an experienced Inside Sales Representative to support a Financial Services organization on a Contract assignment based in Summit, New Jersey. In this role, you will drive early-stage business development by connecting with senior stakeholders, generating strong opportunities, and helping expand visibility within key target accounts. This position is ideal for a sales candidate who is confident building prospect pipelines, coordinating meetings and demonstrations, and contributing to go-to-market readiness.</p><p><br></p><p>Responsibilities:</p><p>• Develop and maintain a focused pipeline of high-potential prospects ahead of upcoming market outreach initiatives.</p><p>• Connect with executive-level contacts such as CMOs, Vice Presidents, and Directors to present relevant solutions and open the door to new business conversations.</p><p>• Define and refine target customer profiles to improve prospecting precision and support strategic sales efforts.</p><p>• Arrange introductory calls, stakeholder meetings, and product demonstrations with prospective clients to advance opportunities.</p><p>• Work closely with leadership and revenue operations partners to align outreach activity with sales objectives and pipeline targets.</p><p>• Increase market visibility by initiating conversations with priority brands and creating opportunities to build strong business relationships.</p><p>• Monitor prospect interactions, outreach results, and pipeline movement to ensure accurate reporting and follow-through.</p><p>• Support go-to-market preparation and launch planning for the January and February timeframe.</p>
<p>We are looking for an Inside Sales Representative to join a fully onsite team. This contract opportunity is ideal for a sales representative who can strengthen relationships with existing accounts while uncovering new business within an assigned territory. The role focuses on driving profitable growth, preparing accurate quotes, and partnering with internal teams to deliver responsive service and dependable order execution.</p><p><br></p><p>Responsibilities:</p><p>• Build and maintain strong relationships with established customers to support repeat business and long-term account growth.</p><p>• Identify, research, and engage prospective clients and key decision-makers to create new sales opportunities within the territory.</p><p>• Prepare estimates and pricing proposals, present product recommendations, and guide customers through the sales cycle to close business.</p><p>• Manage inbound and outbound account activity, including order follow-up, status updates, and coordination of expedited requests when needed.</p><p>• Process order revisions, cancellations, and related updates while communicating changes clearly to the appropriate internal departments.</p><p>• Work closely with outside sales, purchasing, quality, production, and customer support teams to ensure accurate information and timely service.</p><p>• Track market activity, competitor movement, and industry developments to support effective territory planning and account strategy.</p><p>• Review sales performance data and share relevant insights that help align customer demand with production and delivery schedules.</p><p>• Resolve customer concerns promptly and effectively while maintaining a high standard of service throughout the relationship.</p><p>• Develop a strong command of company products, capabilities, and operational processes in order to represent the business effectively.</p>
<p><strong><u>Benefits</u></strong></p><ul><li>Medical</li><li>Vision</li><li>Dental</li><li>401K match</li><li>PTO</li></ul><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Lead, coach, and develop Sales Managers and Sales Representatives to maximize sales performance and achieve business goals.</li><li>Conduct regular field visits and ride-alongs to observe sales activities, provide real-time feedback, and reinforce best practices.</li><li>Partner with Sales Managers to identify coaching opportunities, address performance gaps, and implement development plans.</li><li>Drive accountability throughout the sales organization by monitoring sales metrics, activity levels, and performance results.</li><li>Assist in the implementation and execution of sales strategies, initiatives, and market expansion efforts.</li><li>Facilitate ongoing sales training programs to enhance selling skills and product knowledge.</li><li>This individual will spend significant time in the field working alongside Sales Representatives and Sales Managers, providing hands-on coaching, mentoring, and guidance to improve productivity, sales effectiveness, and overall team performance.</li></ul>
<p>We are seeking a customer-focused professional to support client relationships and deliver an exceptional customer experience via a contract-to-hire position. This role will serve as a key point of contact for customers, helping to ensure a smooth onboarding process, ongoing engagement, and long-term satisfaction.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Build and maintain strong relationships with clients and serve as a trusted resource.</li><li>Support customer onboarding, training coordination, and account management activities.</li><li>Respond to customer inquiries and collaborate with internal teams to resolve issues.</li><li>Monitor customer satisfaction and identify opportunities to strengthen client engagement.</li><li>Maintain accurate customer information and activity within CRM systems.</li><li>Partner with cross-functional teams to support retention and growth initiatives.</li></ul><p><br></p>
We are looking for an SAP Master Data Solution Specialist to support master data initiatives for a manufacturing organization in Brooklyn, New York. This Contract position is ideal for a consultant who brings strong experience in SAP master data management, governance, and support within S/4HANA Cloud environments. The role requires someone who can partner effectively with cross-functional stakeholders, improve data integrity, and help drive reliable master data processes across the business.<br><br>Responsibilities:<br>• Lead the design, configuration, and ongoing support of SAP master data solutions aligned with business and operational needs.<br>• Collaborate with business users, technical teams, and project stakeholders to define master data standards, processes, and controls.<br>• Monitor data quality issues, investigate root causes, and implement corrective actions to strengthen accuracy and consistency.<br>• Guide master data lifecycle activities, including creation, maintenance, validation, and governance across key data domains.<br>• Contribute to SAP S/4HANA Cloud initiatives by providing subject matter expertise on master data structures and best practices.<br>• Support project delivery using SAP Activate and Agile ways of working, ensuring tasks are completed on time and with clear documentation.<br>• Assist with the use and optimization of SAP Fiori applications and embedded analytics where applicable.<br>• Prepare and deliver status updates, recommendations, and process guidance to stakeholders and leadership teams.
We are looking for an SAP Master Data Solution Specialist to support master data strategy and execution for a manufacturing environment in Brooklyn, New York. This Contract position is ideal for a consultant who brings strong experience in SAP master data management, data governance, and S/4HANA Cloud delivery. The role will partner with cross-functional stakeholders to improve data integrity, streamline processes, and support scalable ERP operations.<br><br>Responsibilities:<br>• Lead the design, configuration, and support of SAP master data solutions aligned with business and operational needs.<br>• Collaborate with functional and business teams to define master data standards, ownership models, and governance practices.<br>• Monitor data quality issues, investigate root causes, and drive corrective actions to improve accuracy and consistency across systems.<br>• Support end-to-end master data lifecycle activities, including creation, maintenance, validation, and process optimization.<br>• Contribute to SAP S/4HANA Cloud initiatives by translating business requirements into practical master data solutions.<br>• Facilitate workshops and working sessions with stakeholders to gather requirements, resolve issues, and align on implementation priorities.<br>• Apply SAP Activate and Agile delivery methods to manage tasks, support project milestones, and adapt to evolving business needs.<br>• Assist with Fiori-based processes and embedded analytics capabilities to enhance visibility into master data performance and usage.
We are looking for a Customer Service Representative to support a fast-paced organization in the gaming industry based in Jersey City, New Jersey. This Long-term Contract opportunity is ideal for someone who enjoys helping customers, handling high call volumes, and providing accurate support with care and attention to detail. The person in this role will serve as a key point of contact for inbound inquiries while also assisting with outbound communication and precise order-related updates.<br><br>Responsibilities:<br>• Respond to incoming customer calls promptly and provide clear, courteous assistance for a wide range of service-related questions.<br>• Make outbound calls as needed to follow up on requests, confirm details, and help resolve open customer issues.<br>• Enter and update customer orders with a high level of accuracy while ensuring records remain complete and current.<br>• Address customer concerns efficiently by identifying needs, explaining available solutions, and guiding each interaction toward resolution.<br>• Maintain detailed documentation of conversations, actions taken, and next steps to support service continuity.<br>• Handle call center interactions in a detail-oriented manner while meeting expected service levels and quality standards.<br>• Coordinate with internal teams when necessary to escalate issues and ensure timely customer support.<br>• Contribute to a positive customer experience by communicating clearly, managing multiple requests, and staying organized throughout the workday.
We are looking for a Customer Service Representative to support a high-volume service environment. This long-term contract position is ideal for someone who communicates clearly, stays organized under pressure, and is committed to delivering a positive customer experience. The person in this role will handle incoming customer interactions, process order information accurately, and provide timely resolutions while maintaining a detail-oriented and helpful approach.<br><br>Responsibilities:<br>• Respond to a steady flow of inbound customer calls with empathy and accuracy.<br>• Enter customer orders and service details into company systems while maintaining a high level of data accuracy.<br>• Assist callers with questions, concerns, and service-related requests by providing clear and timely information.<br>• Place outbound calls as needed to follow up on customer inquiries, confirm details, or provide updates.<br>• Document customer interactions thoroughly to ensure complete records and smooth issue resolution.<br>• Resolve routine service concerns efficiently and escalate more complex matters to the appropriate team when necessary.<br>• Maintain strong service standards by balancing call quality, responsiveness, and attention to detail.
<p>We are seeking a Customer Service Representative to join a busy service-focused team in Pine Brook, NJ. This role is ideal for someone who thrives in a fast-paced environment, enjoys helping customers, and can effectively manage a high volume of calls, emails, and service requests while staying organized and detail-oriented.</p><p>Key Responsibilities:</p><ul><li>Handle a high volume of incoming customer calls, emails, and service requests</li><li>Assist customers with service questions, appointments, technician updates, and general inquiries</li><li>Provide timely, professional, and accurate communication throughout the service process</li><li>Document customer conversations, requests, changes, and follow-up items accurately</li><li>Support the Dispatch team with customer information, scheduling updates, and service details</li><li>Communicate schedule changes, delays, cancellations, and technician updates to customers</li><li>Maintain accurate customer and service information within company systems</li><li>Manage multiple priorities while maintaining strong attention to detail</li><li>Follow up on customer matters and assigned tasks through completion</li><li>Work closely with Customer Service, Dispatch, technicians, Parts, Estimates, Accounts Receivable, and other internal teams</li><li>Utilize CRM, phone, communication, and service-management systems effectively</li></ul><p><br></p><p><br></p>
We are looking for a Customer Service Representative to join our team in White Plains, New York in a contract-to-permanent position. This opportunity is ideal for someone who enjoys assisting customers, handling transaction-related inquiries, and providing dependable front-line support in a fast-paced setting. The person in this role will help create a positive service experience by responding to incoming requests, processing orders accurately, and supporting daily cashier and customer service operations.<br><br>Responsibilities:<br>• Assist customers in person and over the phone, providing courteous and efficient support for questions, requests, and service needs.<br>• Process customer transactions and cashier-related activities with accuracy while maintaining strong attention to detail.<br>• Enter orders and update relevant information in internal systems to ensure records remain complete and current.<br>• Respond to inbound calls promptly, resolve routine issues, and escalate more complex concerns when needed.<br>• Maintain organized documentation of transactions, service interactions, and follow-up actions.<br>• Coordinate with team members to support daily operations, address customer concerns, and keep service levels high.<br>• Adapt to changing schedules and operational needs, including adjusted coverage on designated workdays.<br>• Contribute to smooth front-desk or service-area operations by balancing customer care, transaction handling, and administrative support.
<p>Robert Half is looking for a Customer Service Representative to support customers by answering questions, resolving issues, and providing helpful service. This role is responsible for handling customer inquiries, processing requests, maintaining accurate records, and ensuring a positive customer experience. The ideal candidate is professional, dependable, and able to communicate effectively in a fast-paced environment.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ul><li>Answer customer calls, emails, and messages</li><li>Respond to questions about products, services, orders, or accounts</li><li>Resolve customer concerns in a professional and timely manner</li><li>Process orders, returns, exchanges, and account updates</li><li>Document customer interactions in company systems</li><li>Escalate more complex issues when needed</li><li>Follow up with customers to ensure resolution</li><li>Maintain accurate customer records</li><li>Provide support on special projects and administrative tasks as needed</li></ul><p><br></p>
We are looking for a Customer Service Representative to support a busy customer contact environment within the gaming industry in Jersey City, New Jersey. This Long-term Contract position is ideal for someone who communicates clearly, stays composed under pressure, and enjoys helping customers with orders and account-related questions. The role focuses on delivering attentive service across inbound and outbound interactions while ensuring accurate information is captured and resolved efficiently.<br><br>Responsibilities:<br>• Handle a high volume of incoming customer calls and provide timely, courteous support for service-related inquiries.<br>• Place outbound calls as needed to follow up on customer requests, confirm details, or provide updates on open issues.<br>• Enter and update customer orders accurately in internal systems while maintaining strong attention to detail.<br>• Resolve routine concerns by gathering information, identifying customer needs, and offering appropriate solutions.<br>• Document call activity, order details, and service outcomes thoroughly to maintain complete records.<br>• Escalate complex or sensitive matters to the appropriate team when issues require additional review or action.<br>• Maintain service quality standards by communicating clearly and ensuring each interaction reflects a positive customer experience.
We are looking for a customer-focused, detail-oriented individual to guide new and existing clients through a smooth onboarding and support experience in Tarrytown, New York. This role plays an important part in helping customers gain value from available products, tools, and resources while building strong long-term relationships. The ideal candidate brings strong organization, clear communication, and the ability to coordinate with multiple teams to keep accounts moving forward successfully.<br><br>Responsibilities:<br>• Lead the client journey from initial setup through ongoing engagement, helping customers build confidence and achieve successful adoption.<br>• Organize onboarding activities such as introductory outreach, training coordination, account preparation, access setup, and communication with internal partners.<br>• Deliver guidance on product usage, practical strategies, and available business and marketing resources that support customer success.<br>• Maintain regular contact with customers to assess goals, monitor satisfaction, identify challenges, and recommend improvements where needed.<br>• Recognize opportunities to expand account value, encourage referrals, and connect customers with the appropriate internal teams for next steps.<br>• Keep customer information, onboarding progress, communication history, and account updates accurately documented in company systems.<br>• Assist clients in navigating digital resources, educational content, support materials, and branded assets available to them.<br>• Contribute to the development and upkeep of onboarding documents, training content, and customer-facing communication materials.<br>• Gather client feedback and share insights with internal stakeholders to support service enhancements and a stronger overall customer experience.<br>• Partner with cross-functional teams to route questions efficiently and help ensure timely resolution of customer needs.
We are looking for a Security Systems / IT Support Technician to provide on-site support for a university environment in Union, New Jersey. This Long-term Contract position focuses on maintaining electronic security and access control systems while also assisting with day-to-day technical support needs across campus. The ideal candidate brings strong communication skills, a service-oriented approach, and the ability to work effectively with students, faculty, and staff in a hands-on setting.<br><br>Responsibilities:<br>• Diagnose and resolve issues involving electronic security equipment and door access systems to help maintain a secure campus environment.<br>• Provide front-line technical assistance for help desk requests, supporting end users with hardware, software, and access-related concerns.<br>• Travel between university campus locations as needed to respond to service requests, perform troubleshooting, and coordinate issue resolution.<br>• Communicate clearly with campus users and internal teams to gather details, explain solutions, and ensure timely follow-up on support needs.<br>• Perform on-site support five days per week, delivering dependable technical assistance in a fast-paced academic setting.<br>• Assist with system configuration, maintenance activities, and operational support related to security infrastructure and connected technologies.
• Engineer and support Windows desktop and laptop environments. <br>• Design, deploy, and manage application deployments. <br>• Administer Microsoft Intune while supporting the organization's migration from SCCM. <br>• Support Citrix Cloud VDI, including image management, connectors, troubleshooting, rollbacks, <br>and desktop optimization. <br>• Troubleshoot complex desktop and endpoint issues escalated from Service Desk. <br>• Develop scripts and automation to improve desktop administration. <br>• Create and maintain technical documentation and standards. <br>• Support endpoint security initiatives, including enterprise antivirus/Defender deployments. <br>• Work closely with Infrastructure engineers supporting the backend server environment. <br>• Participate in an on-call rotation (approximately one Sunday every four weeks, with following <br>Friday off for a long weekend!). <br>What we understand ideal experience should be <br>• Windows Desktop Engineering <br>• Microsoft Intune & SCCM (migration experience preferred) <br>• Citrix Cloud / Virtual Desktop Infrastructure (VDI) <br>• Windows image management <br>• Scripting (PowerShell preferred) <br>• Application packaging and deployment <br>• Endpoint security / Microsoft Defender <br>• Nutanix virtualization familiarity <br>• Dell enterprise laptop environments <br>• Strong documentation and troubleshooting skills