<p>We are seeking a bilingual (Japanese/English) Desktop Support Specialist to join our IT team. The ideal candidate will provide technical support for end users, including hardware, software, and network issues, with a strong focus on supporting Japanese-speaking employees or clients. This role requires excellent troubleshooting skills, customer service, and fluency in both Japanese and English.</p><p><br></p><p>Responsibilities:</p><p>• Deliver technical support for software, hardware, and network systems, ensuring timely issue resolution.</p><p>• Provide specialized assistance to Japanese-speaking users, addressing their IT needs effectively.</p><p>• Manage and maintain system configurations, ensuring optimal performance and user accessibility.</p><p>• Troubleshoot and resolve issues related to Active Directory, backup technologies, and configuration management.</p><p>• Support mobile devices, including Android and Apple products, ensuring seamless functionality.</p><p>• Collaborate with team members to implement and manage Cisco and Citrix technologies.</p><p>• Perform regular maintenance and updates for Dell hardware and other computer systems.</p><p>• Ensure proper documentation of support activities and resolutions for future reference.</p><p>• Monitor and address system alerts to prevent potential disruptions.</p><p>• Deliver excellent customer service while adhering to company standards and best practices.</p>
<p>We are looking for a skilled Desktop Support Analyst to join our team in Alameda, California. In this Desktop Support role, you will provide technical support and troubleshooting expertise to ensure smooth operations across various systems and devices. This Desktop Support role is a great opportunity to work on a long-term contract, collaborating with professionals in a dynamic and fast-paced environment. This Desktop Support Role in an onsite role out of Alameda, Ca.</p><p><br></p><p>Responsibilities:</p><p>• Provide technical assistance and troubleshooting support for Windows devices, Apple devices, and computer hardware.</p><p>• Manage and maintain Active Directory services, ensuring seamless access and security.</p><p>• Configure and deploy software, hardware, and system updates as required.</p><p>• Oversee database management tasks, including updates, backups, and troubleshooting.</p><p>• Implement and monitor configuration management processes to maintain system integrity.</p><p>• Assist in planning and executing system deployments and upgrades.</p><p>• Deliver exceptional customer service while resolving technical issues promptly.</p><p>• Document and update technical procedures to improve team efficiency.</p>
<p>We are looking for a dedicated Help Desk Analyst I to provide exceptional technical support in a dynamic environment. This long-term contract position is based in San Jose, California, and involves assisting users with Tier 1 and Tier 2 desktop support while maintaining a focus on excellent customer service. If you have a passion for solving technical issues and a strong ability to communicate with non-technical users, we encourage you to apply.</p><p><br></p><p>Responsibilities:</p><p>• Deliver Tier 1 and Tier 2 desktop support to end-users, addressing both software and hardware issues.</p><p>• Troubleshoot and resolve problems with devices such as monitors, docking stations, and other peripherals.</p><p>• Provide support for Active Directory, Windows 10, and other Windows-based systems.</p><p>• Manage and resolve service desk tickets in a timely and efficient manner.</p><p>• Offer technical assistance for platforms such as Okta, Zoom, and Slack.</p><p>• Document troubleshooting steps and solutions to contribute to the internal knowledge base.</p><p>• Travel to various sites as needed to provide on-site technical support.</p><p>• Communicate complex technical concepts clearly to non-technical users.</p><p>• Ensure a high level of customer satisfaction by delivering prompt and courteous service.</p>
<p>We’re looking for a skilled and service-oriented IT Support Specialist with <strong>2+ years of experience</strong>, particularly in <strong>Mac troubleshooting and support</strong>. This fully onsite role supports a cutting-edge research environment, working closely with scientists, PhDs, and lab technicians.</p><p><strong>Key Highlights:</strong></p><ul><li><strong>Mac-first environment</strong>: 75% of support is Mac-based—candidates must be confident in diagnosing, resolving, and maintaining Mac systems.</li><li><strong>Hardware & software support</strong>: Includes laptops, desktops, printers, and mobile devices (Mac and PC).</li><li><strong>Tool migration</strong>: Assist with the transition from Google Workspace/Slack/Zoom to Microsoft 365/Teams/OneDrive.</li><li><strong>Device management</strong>: Experience with Microsoft Intune and Windows Autopilot is a plus.</li><li><strong>User-facing role</strong>: Strong communication skills and a helpful, professional attitude are essential.</li></ul><p>This is a great opportunity for someone who thrives in a hands-on, collaborative environment and is eager to grow within a forward-thinking organization.</p>
<p>We are looking for a detail-oriented remote Business Systems Analyst. In this role, you will work closely with cross-functional teams to analyze and optimize business processes, ensuring seamless alignment with organizational goals. Your expertise in tools such as Jira, Microsoft Office Suite, and Agile methodologies will be critical to delivering impactful solutions.</p><p><br></p><p><strong>Responsibilities:</strong></p><ul><li>Develop and maintain expertise in assigned products and business areas</li><li>Analyze data from various sources to provide recommendations and resolve issues</li><li>Lead requirement gathering and documentation with business partners</li><li>Collaborate with technical teams and vendors on solution components (e.g., integrations, extensions)</li><li>Design and configure enterprise applications</li><li>Lead or assist with testing planning and execution</li><li>Support system deployment and migration activities</li><li>Provide ongoing system administration and support</li><li>Serve as a subject matter expert in communications with IT, leadership, vendors, and other stakeholders</li></ul>
<p>Robert Half is partnering with a top Private Equity firm seeking a detail-oriented and analytically strong HR Analyst to join their People team. The successful candidate will serve as a critical internal partner in managing and enhancing HR systems, developing and delivering HR metrics, optimizing workflows, and supporting key HR operations. This role will also act as a backup for payroll processing and contribute to broader People Team initiatives. This is an excellent opportunity for an HR professional with 5-7+ years of experience, strong operational, technical capabilities, and a business mindset. You will work with a high-performing, collaborative team to support an organization that has a strong culture, great reputation in the industry, and operates at the highest level of professional standards.</p><p><br></p><p>About the Role</p><p><br></p><p>HR Systems Management</p><ul><li>Serve as the primary administrator for the firm’s core HR system, UKG.</li><li>Work with UKG and external carriers/vendors to optimize system integrations across HR operations.</li><li>Maintain system integrity and user access, perform data audits, and implement system upgrades and enhancements aligned with business needs.</li><li>Build and maintain process documentation and training materials.</li><li>Support with other HR systems management and implementations as needed.</li></ul><p><br></p><p>HR Metrics, Reporting & Analytics</p><ul><li>Produce regular workforce reports including headcount, attrition, performance, compensation, diversity, and organizational structure.</li><li>Produce ad-hoc reports as requested.</li><li>Provide data analysis to support strategic workforce planning, compensation reviews, and regulatory compliance.</li><li>Ensure accuracy, confidentiality, and compliance in all reporting processes.</li><li>Responsible for data entry, data integrity and auditing as required.</li></ul><p><br></p><p>Workflow Automation & Process Optimization</p><ul><li>Work with Director of People Operations to identify and execute automation opportunities in key HR processes (e.g., onboarding/offboarding, performance reviews, employment changes, benefits).</li><li>Enhance HR service delivery by collaborating with other teams (e.g. IT, Compliance, Finance) to improve workflow efficiencies and document processes.</li></ul><p><br></p><p>Generalist Support</p><ul><li>Serve as a secondary resource to the payroll function, ensuring timely and accurate payroll processing during coverage periods.</li><li>Support the execution of annual HR cycles (performance management, compensation planning, benefits renewals).</li><li>Support the People Team on employee relations, policy development, and other team initiatives.</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong>Position: <em>Payroll Specialist / Analyst (Contract)</em></strong></p><p><strong>Start Date:</strong> ASAP</p><p><strong>Duration:</strong> ~3 months (with possible extension)</p><p><strong>Location:</strong> 100% Remote</p><p><strong>Working Hours:</strong> Pacific Standard Time (PST). </p><p><strong>Work Authorization:</strong> Must have a dedicated home office for occasional remote work.</p><p><strong>Why This Role is Open</strong></p><p>A Bay Area California based payroll team is currently focused on an <strong>ADP implementation (migrating from UKG)</strong> and needs interim support to manage daily operations and employee inquiries during this transition period.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li>Must have direct Payroll Experience 5+ years</li><li>Function as the first point of contact for payroll-related inquiries, especially <strong>termination checks, pay discrepancies, and garnishments!</strong></li><li>Direct inquiries appropriately and ensure timely follow-up with employees.</li><li>Provide <strong>support for payroll system testing and ADP implementation</strong>, including auditing timecards.</li><li>Interface with union representatives and internal departments to resolve payroll issues.</li><li>Provide light project and admin support as needed; may assist with payroll processing if experienced.</li><li>Must work California hours (PST)</li></ul><p><br></p>
<p><strong>About the Role</strong></p><p>We are seeking a<strong> Financial Analyst</strong> with <strong>2-3 years of experience</strong> to join our fast-paced team in <strong>Palo Alto, CA</strong>. This role is a fantastic opportunity for a detail-oriented professional to leverage their analytical skills in financial modeling, forecasting, and reporting. As part of our dynamic finance team, you will play a critical role in supporting business decisions through strategic insights and accurate financial data.</p><p><br></p><p><strong>Key Responsibilities</strong></p><ul><li><strong>Financial Modeling and Analysis:</strong></li><li>Develop and maintain comprehensive financial models to support strategic decision-making.</li><li>Analyze current and historical financial data to identify trends and provide actionable recommendations.</li><li><strong>Budgeting and Forecasting:</strong></li><li>Collaborate with department heads to prepare annual budgets and long-term forecasts.</li><li>Monitor variances against forecasts and budgets and suggest corrective actions when necessary.</li><li><strong>Reporting:</strong></li><li>Prepare financial reports, including monthly, quarterly, and annual performance summaries for company leadership.</li><li>Provide in-depth financial analysis to evaluate key business metrics and processes.</li><li><strong>Data Collection and Interpretation:</strong></li><li>Collect and interpret large sets of financial data using various tools and systems.</li><li>Present findings to management teams and stakeholders in an understandable and actionable format.</li><li><strong>Strategic Support:</strong></li><li>Partner with cross-functional teams to provide financial insights and contribute to organizational goals.</li><li>Assist in identifying efficiency opportunities and operational improvements based on financial analysis.</li><li><strong>Compliance:</strong></li><li>Ensure compliance with financial regulations and company policies in reporting and forecasting processes.</li><li>Support audit requirements by preparing accurate and timely documentation.</li></ul><p><br></p>
<p><strong>Job Summary:</strong></p><p>We are seeking a highly skilled <strong>Senior Accountant</strong> to join our growing team. This position will play a critical role in managing financial reporting functions, with a focus on providing accurate, timely, and insightful reporting and analysis to support decision-making in a dynamic, private equity-owned environment. The ideal candidate should have a strong foundation in financial reporting, technical accounting, and an analytical mindset to contribute to the company's strategic goals.</p><p><br></p><p><strong>Key Responsibilities:</strong></p><ol><li><strong>Financial Reporting & Analysis:</strong></li></ol><ul><li>Prepare, review, and analyze monthly, quarterly, and annual financial statements in compliance with GAAP.</li><li>Develop and maintain reporting packages for management, private equity stakeholders, and lenders, ensuring accuracy and timeliness.</li></ul><ol><li><strong>Technical Accounting:</strong></li></ol><ul><li>Research and apply relevant accounting principles to address complex accounting issues, including revenue recognition, consolidation, lease accounting, and purchase accounting.</li><li>Stay up to date on emerging accounting standards and implement required changes appropriately.</li></ul><ol><li><strong>Process Improvement:</strong></li></ol><ul><li>Drive process improvement initiatives for financial close and reporting to ensure efficiency and effectiveness.</li><li>Leverage technology, such as ERP systems and Excel, to enhance reporting accuracy and minimize manual effort.</li></ul><ol><li><strong>Collaboration & Stakeholder Communication:</strong></li></ol><ul><li>Partner with cross-functional teams, including operations, FP& A, and tax, to ensure consistency and alignment of financial data.</li><li>Act as a key liaison with external auditors, ensuring audit coordination and successful outcomes.</li></ul><ol><li><strong>Data Analysis & Insights:</strong></li></ol><ul><li>Perform variance analysis to explain differences between actual results, forecasts, and budgets, providing recommendations for optimization.</li><li>Assist executive leadership and private equity stakeholders with ad hoc financial analysis and modeling.</li></ul><ol><li><strong>Compliance Oversight:</strong></li></ol><ul><li>Ensure compliance with internal controls, SOX standards, and other regulatory or contractual financial requirements.</li><li>Support the development and documentation of accounting policies and procedures.</li></ul><p><br></p><p><strong>What We Offer:</strong></p><ul><li>Competitive salary and benefits package.</li><li>Opportunities for professional development, including training and upskilling programs.</li><li>A collaborative and fast-paced work environment.</li><li><strong>Location:</strong> Hybrid.</li></ul>
We are looking for a skilled Budget Analyst to join our team in Hayward, California. This long-term contract position involves providing financial analysis and oversight to local education agencies, including school districts and charter schools. The ideal candidate will have a strong background in accounting and budgeting, preferably in school finance, and possess excellent analytical and collaborative skills.<br><br>Responsibilities:<br>• Perform detailed analysis of financial reports, budgets, multi-year projections, cash flow statements, and audit findings.<br>• Monitor fiscal operations and compliance for school districts and board-authorized charter schools.<br>• Reconcile state funding reports with actual revenue and entitlement data to ensure accuracy.<br>• Review and validate grant and funding allocations to align with organizational budgets.<br>• Deliver technical guidance and training to administrators in local education agencies and county offices.<br>• Support leadership in maintaining adherence to financial compliance standards such as AB1200 and AB2756.<br>• Assist in preparing interim financial reports and unaudited actuals for educational institutions.<br>• Collaborate with various stakeholders to improve financial processes and ensure transparency.<br>• Provide insights and recommendations to enhance budget management and fiscal planning.
<p><strong>Accounts Payable Specialist</strong></p><p><strong>Position Overview:</strong></p><p>We are seeking a meticulous and detail-oriented <strong>Accounts Payable Specialist</strong> to join our growing team. This role is responsible for ensuring the accuracy, timeliness, and efficiency of the accounts payable process while maintaining adherence to organizational policies and standards. The successful candidate will manage a variety of financial disbursement and reporting functions while providing critical support for month-end and year-end financial closings.</p><p><strong>Key Responsibilities:</strong></p><ul><li><strong>Auditing and Compliance:</strong> Review and audit vouchers and documents to ensure accuracy, completeness, validity, and compliance with established standards and policies. Generate necessary reports and apply corrections as required.</li><li><strong>Payment Processing:</strong> Process and distribute checks securely via mail or pickup. Handle voided or canceled checks and manage reissuances when needed.</li><li><strong>Policy Development:</strong> Plan, develop, and evaluate disbursement policies and procedures to optimize efficiency. Collaborate with systems analysts to enhance on-campus financial systems.</li><li><strong>Vendor Management:</strong> Research and resolve outstanding balances on account statements. Communicate with vendors and internal departments to ensure timely resolutions.</li><li><strong>Data Compilation and Reporting:</strong> Assist in the preparation of data for financial reports and analyses. Support month-end processes by reconciling accounts payable against the general ledger, analyzing vendor withholding balances, and generating month-end reports.</li><li><strong>Accrual Reporting:</strong> Provide crucial support for quarterly and year-end accrual reporting efforts.</li><li><strong>Training and Workshops:</strong> Conduct accounts payable workshops and training sessions for campus personnel to ensure compliance and process improvement.</li><li><strong>Document Management:</strong> Maintain, store, and archive records in a virtual document management system, ensuring easy accessibility and organization.</li><li><strong>Process Improvement:</strong> Identify opportunities to refine and improve the payment process, ensuring greater efficiency and accuracy.</li><li><strong>Workflow Management:</strong> Coordinate and route documents and e-signature collection efficiently via workflow management systems.</li></ul><p><br></p>
<p>Our client is seeking a Systems Engineer / Systems Analyst with a strong background in IT Service Management (ITSM) and hands-on JavaScript development skills. This role focuses on configuring, enhancing, and automating ITSM and IVR systems to streamline workflows and improve operational efficiency within a healthcare environment.</p><p><br></p><p>While experience with ServiceNow is highly preferred, candidates with equivalent ITSM platform experience are encouraged to apply. The ideal candidate will have a proven track record of creating customized workflow solutions, developing automation scripts, and integrating systems to support enterprise IT operations.</p><p><br></p><p>Key Responsibilities</p><ul><li>Configure, enhance, and maintain ITSM platforms to enable efficient workflows and automation.</li><li>Develop custom JavaScript scripts for both front-end (AngularJS, UI components) and back-end (automation scripting, business rules, and API integrations).</li><li>Design and implement specialized, custom workflows within ITSM and IVR systems.</li><li>Collaborate with stakeholders to gather requirements, define solutions, and ensure alignment with business objectives.</li><li>Integrate IVR platforms with ITSM workflows to improve call routing and user experience.</li><li>Ensure compliance with healthcare IT standards and regulatory requirements, including HIPAA.</li><li>Healthcare industry experience (required).</li><li>Minimum 3 years of experience in a Systems Engineer, Systems Analyst, ITSM Developer, or similar role.</li><li>Strong knowledge of IT Service Management (ITSM) processes and workflows.</li><li>Hands-on experience developing JavaScript-based automations for both front-end and back-end processes.</li></ul><p><br></p>
<p><strong>Accounts Receivable/ Customer Service Coordinator</strong></p><p>Customer Service Coordinator performs a range of customer service, administrative, and clerical tasks, with a focus on accounts receivable. This role provides support to District staff and manages specialized duties related to the District's operations.</p><p><strong>Key Responsibilities</strong></p><ul><li>Serve as the first point of contact for the public via phone, email, and in-person at the District's front counter. Provide information about District services and resolve customer inquiries, issues, and complaints.</li><li>Process customer payments, issue receipts, and maintain billing records for services such as water, sewer, and berth rentals.</li><li>Prepare daily bank deposits and assist with collections and past-due processes.</li><li>Assist with routine clerical work, including updating forms, maintaining bulletin boards, and coordinating promotional activities.</li><li>Manage commercial licenses, permits, and service work orders.</li><li>Coordinate front office operations and maintain office security and organization.</li><li>Serve as a liaison between customers and operations staff, managing berth assignments and updating billing systems.</li><li>Operate a radio base station and monitor communications during normal and emergency situations.</li></ul><p><strong>Additional Responsibilities</strong></p><ul><li>Provide backup to Accounting Technician functions (accounts payable, payroll, etc.).</li><li>Ensure a clean and organized work environment.</li></ul><p><br></p><p><br></p><p><br></p>
<p><strong><u>Role Overview:</u></strong></p><p>The Principal Engineer – Infrastructure is a senior-level technical leader responsible for setting the strategic direction and architectural vision of the organization's IT infrastructure. Reporting to the Vice President of Information Systems and Cloud Services, this role leads enterprise-scale initiatives, ensures infrastructure resilience and scalability, and acts as a trusted advisor to executive leadership.</p><p><br></p><p>This position plays a critical role in aligning infrastructure capabilities with business objectives, driving innovation, and ensuring the technology foundation supports long-term growth and transformation.</p><p><br></p><p><strong><u>Key Responsibilities:</u></strong></p><ul><li>Lead infrastructure strategy, architecture, and execution across cloud and on-prem environments.</li><li>Provide technical leadership and mentorship to infrastructure teams, fostering a culture of collaboration and continuous improvement.</li><li>Oversee the design, implementation, and maintenance of core infrastructure systems including servers, networks, storage, and cloud platforms.</li><li>Act as the senior escalation point for complex technical and security issues.</li><li>Manage vendor relationships and strategic outsourcing partnerships to ensure service quality and alignment with business goals.</li><li>Ensure compliance with security protocols, regulatory requirements, and disaster recovery/business continuity standards.</li><li>Monitor system performance and drive optimization initiatives for scalability and reliability.</li><li>Lead incident and problem management efforts, coordinating cross-functional teams for rapid resolution.</li><li>Maintain detailed documentation of infrastructure systems, processes, and changes.</li><li>Collaborate with Service Desk leadership to improve IT service delivery and user experience.</li><li>Stay current with emerging technologies and recommend improvements to infrastructure and operations.</li></ul>
<p>We are looking for an experienced Network/Systems Manager to join our team in Livermore, California. This is Network/Systems Manager a Contract-to-Permanent position offering an opportunity to lead and oversee critical network operations while collaborating with management and technical teams. The ideal Network/Systems Manager will take ownership of network systems, provide strategic recommendations for improvements, and ensure seamless technology operations across multiple sites. This is an onsite position sitting in Livermore, Ca. </p><p><br></p><p>The ideal Network/Systems Manager will have Palo Alto firewall experience, strong Cisco networking skills, and a background in Active Directory, VMware, and Google Workspace. The Network/Systems Manager will also help manage security in collaboration with our managed security provider, including patch management, configurations, and oversight of new firewall deployment. Experience with Cisco VoIP systems—particularly in design and configuration—is preferred. </p><p><br></p><p>When the current manager is out, this Network/Systems Manager role will act as the primary liaison to upper management, requiring excellent communication skills and the ability to present clearly to executives. You will also be the go-to person for staff when issues arise, ensuring problems are addressed quickly and effectively.</p><p><br></p><p>Responsibilities:</p><p>•<strong>Key Responsibilities</strong></p><ul><li>Oversee the network and virtual server environments, ensuring reliable and secure operations across all sites.</li><li>Administer LAN/WAN infrastructure including Cisco network equipment, virtualization platforms (VMware), Active Directory, user accounts, and network services.</li><li>Manage and configure firewalls (Palo Alto) and coordinate with security providers for patching, monitoring, and threat mitigation.</li><li>Oversee deployment of new network and security hardware, including upcoming firewall projects.</li><li>Configure and support Cisco VoIP systems, including design and implementation.</li><li>Troubleshoot and resolve hardware, software, and network issues to minimize downtime.</li><li>Evaluate requests for technical assistance, determine appropriate actions, and assign resources accordingly.</li><li>Collaborate with leadership to plan short- and long-term technology upgrades, replacements, and system improvements.</li><li>Design and optimize network architectures (e.g., VLAN, VPN, routing, content filtering, QoS, IDS/IPS, etc.) for high performance and security.</li><li>Install and update network software, service packs, and security patches across multiple platforms.</li><li>Monitor servers, appliances, and network devices to ensure proper performance and availability.</li><li>Lead technology projects, including migrations, new implementations, and product evaluations, ensuring they meet deadlines and quality standards.</li><li>Coordinate with internal teams, vendors, and contractors to complete projects and resolve issues efficiently.</li><li>Prepare documentation including network maps, technical reports, procedures, and recommendations for improvements.</li><li>Stay informed on industry trends, tools, and best practices to inform purchasing and operational strategies.</li><li>Act as a primary contact for management, providing updates, reports, and recommendations.</li></ul><p><br></p>
