We are looking for a dedicated Customer Service Representative to join our ambulatory clinic team in Seattle, Washington. In this long-term contract role, you will play a vital part in ensuring positive patient experiences by providing exceptional service and seamless coordination. This position is ideal for someone who thrives in a collaborative environment and is passionate about delivering outstanding customer care.<br><br>Responsibilities:<br>• Handle a high volume of inbound and outbound calls, addressing patient inquiries with attention to detail and empathy.<br>• Schedule appointments accurately and efficiently while managing daily patient schedules.<br>• Greet and room patients, ensuring they feel welcome and comfortable from arrival to departure.<br>• Process payments and revenue transactions with attention to detail and accuracy.<br>• Communicate test results and other critical information to patients in a clear and detail-oriented manner.<br>• Coordinate with administrative and clinical staff to streamline operations and maintain patient safety.<br>• Leverage communication systems effectively to enhance workflow and patient satisfaction.<br>• Address patient concerns promptly, offering solutions and support to resolve issues.<br>• Maintain organized records and documentation to ensure compliance and operational efficiency.
We are looking for an Accounting Specialist to support core finance operations for a non-profit organization in Lynnwood, Washington. This Long-term Contract position will contribute to both payroll and accounts payable activities, helping ensure accurate processing and responsive service for employees and vendors. The ideal candidate brings solid accounting support experience, strong spreadsheet skills, and the ability to manage shifting priorities in a fast-paced environment.<br><br>Responsibilities:<br>• Support payroll administration by entering and reviewing employee pay data, monitoring deductions, and responding to routine payroll-related questions<br>• Assist with benefits-related payroll coordination to help maintain accurate records and timely processing<br>• Process a high volume of electronic vendor invoices while ensuring coding accuracy and proper documentation for accounts payable<br>• Provide backup support for purchase order activity and credit card transaction tracking as needed<br>• Communicate with staff and external vendors to resolve payment, invoice, and general finance-related questions in a thorough and attentive manner<br>• Perform account-related reviews and reconciliations to help maintain reliable financial records<br>• Use Excel tools such as PivotTables and lookup functions to organize data, identify discrepancies, and support reporting needs<br>• Shift effectively between payroll, payable, and other accounting support tasks while maintaining strong attention to detail and deadlines
We are looking for a meticulous and organized Insurance Referral Coordinator to join our team in Seattle, Washington. In this Contract to permanent position, you will play a vital role in managing patient referrals and authorizations to ensure seamless access to specialized care and essential services. This role requires exceptional attention to detail, effective communication skills, and the ability to handle multiple tasks in a fast-paced environment.<br><br>Responsibilities:<br>• Handle referral orders and facilitate pre-authorization processes to ensure timely access to specialized care.<br>• Coordinate appointments and ancillary services, including consultations, imaging, and laboratory tests.<br>• Provide clear and accurate responses to patient inquiries regarding insurance and billing matters.<br>• Organize and manage patient educational activities related to their referrals.<br>• Oversee the purchase or rental of medical equipment and materials needed for patient care.<br>• Collaborate with healthcare providers to ensure all referral documentation is complete and accurate.<br>• Maintain up-to-date records and ensure compliance with insurance requirements.<br>• Support patients by addressing concerns and guiding them through the referral process.