<p>We are looking for a dedicated Quality Control Manager to join our team on a long-term contract basis located in the Greater Philadelphia Region. In this role, you will lead efforts to assess and improve quality systems, processes, and organizational structures within the energy and natural resources sector. The Quality Control Manager position offers the opportunity to make a significant impact by aligning practices with industry standards and driving continuous improvement.</p><p><br></p><p>What you get to do every single day:</p><p>• Conduct a comprehensive review of existing quality documentation, tools, and processes to assess alignment with industry standards.</p><p>• Develop detailed process maps for quality workflows, including design, supplier, manufacturing, and field quality procedures.</p><p>• Evaluate the organizational structure of the quality team, analyzing roles, responsibilities, and competency gaps.</p><p>• Identify strengths and weaknesses within the current quality system, providing actionable insights for improvement.</p><p>• Create a detailed baseline assessment report highlighting gaps between current practices and industry benchmarks.</p><p>• Collaborate with cross-functional teams to implement solutions based on findings from gap analysis.</p><p>• Facilitate ongoing quality control activities to ensure continuous improvement across operations.</p><p>• Serve as a key advisor in aligning quality processes with relevant standards such as ISO 9001 and other industry-specific guidelines.</p><p>• Monitor and report on the progress of implemented changes to ensure effectiveness.</p><p>• Support the development of training programs to enhance team competencies in quality management.</p>
<p><strong>Position Summary</strong></p><p>We are seeking a highly skilled and detail-oriented Senior Business Analyst to support the design, enhancement, and continuous improvement of our Global Portal<strong>.</strong> This role will partner closely with Product Management, IT, Operations, and Business Stakeholders to define and deliver solutions that drive exceptional digital experiences for our customers.</p><p>The ideal candidate has deep experience in end-to-end process mapping, requirements gathering and documentation, and translating business needs into clear, actionable user stories and use cases. The Sr. BA will play a pivotal role across the solution lifecycle—from ideation to implementation, testing, training, and post-launch support.</p><p> </p><p><strong>Key Responsibilities</strong></p><ul><li>Elicit, analyze, and document business, functional, and non-functional requirements through workshops, stakeholder interviews, process analysis, and existing system reviews.</li><li>Create detailed current and future state process maps, identifying gaps, inefficiencies, and opportunities for automation and optimization.</li><li>Develop and maintain comprehensive use cases and process flows in collaboration with cross-functional teams.</li><li>Facilitate alignment between Product Management, Development, QA, and Stakeholders to ensure clear understanding of requirements and priorities.</li><li>Support User Acceptance Testing (UAT)/Operational Readiness Testing (ORT) through test case creation, execution support, and validation of requirements.</li><li>Lead or support training, knowledge transfer, and documentation efforts for internal users and external customers when needed.</li><li>Serve as a subject matter expert (SME) for the Global Portal, ensuring a cohesive and consistent customer experience across products and regions.</li><li>Partner with change management teams to ensure business readiness and successful adoption of portal enhancements.</li><li>Collaborate with Product and Program Managers to track delivery status, mitigate risks, and manage scope changes.</li></ul><p><br></p>
We are looking for a skilled and detail-oriented Business Analyst to contribute to the development and improvement of our Global Portal. In this role, you will work closely with diverse teams, including Product Management, IT, Operations, and Business Stakeholders, to create solutions that enhance the digital experience for customers. This is a long-term contract position based in Piscataway, New Jersey.<br><br>Responsibilities:<br>• Analyze and document business, functional, and non-functional requirements by conducting workshops, interviews, and system evaluations.<br>• Develop detailed process maps to identify inefficiencies, gaps, and opportunities for optimization and automation.<br>• Collaborate with cross-functional teams to create and maintain clear use cases and workflow diagrams.<br>• Facilitate alignment among Product Management, Development, QA, and Stakeholders to ensure mutual understanding of priorities and requirements.<br>• Support the testing phase by creating test cases, assisting in execution, and validating results during User Acceptance Testing.<br>• Provide training and knowledge transfer for both internal teams and external customers, ensuring seamless adoption of new features.<br>• Act as a subject matter expert for the Global Portal, ensuring consistency in customer experience across different regions and products.<br>• Partner with change management teams to prepare businesses for new portal enhancements and ensure successful implementation.<br>• Coordinate with Product and Program Managers to monitor project progress, address risks, and manage scope adjustments.
